zammad/app/views/slack/ticket_create/sr-latn-rs.md.erb

# #{ticket.title}
_<#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}|Ticket##{ticket.number}>: Otvoreno od strane #{current_user.longname} u #{ticket.updated_at}_
* Grupa: #{ticket.group.name}
* Vlasnik: #{ticket.owner.fullname}
* Stanje: #{t(ticket.state.name)}

<% if @objects[:article] %>
#{article.body_as_text}
<% end %>