zammad/app/policies/controllers/ticket_states_controller_policy.rb

# Copyright (C) 2012-2023 Zammad Foundation, https://zammad-foundation.org/

class Controllers::TicketStatesControllerPolicy < Controllers::ApplicationControllerPolicy
  permit! %i[index show], to: ['ticket.agent', 'admin.object', 'ticket.customer']
  permit! %i[create update destroy], to: 'admin.object'
end