zammad/CHANGELOG.md

Change Log

5.1.1 (2022-04-20)

Full Changelog

Implemented enhancements:

• Allow reauthentication of Google / Microsoft 365 accounts 3240 [enhancement] [channel]

Fixed bugs:

• Error on second migration of an microsoft365 channel undefined method `options' for nil:NilClass 4060 [bug] [channel] [prioritised by payment]
• Freshdesk migration which doesn't support time entries runs in unwanted behaviour 4052 [bug] [import]
• Freshdesk-Migration does not like no Companies / Organisations within the source 4051 [bug] [import]
• Cannot encrypt if multiple S/MIME certificates exist and one is expired 4029 [bug]
• Core Workflow: Does show wrong field list if you only have admin permissions and not ticket.agent permissions 4035 [bug] [admin area] [prioritised by payment]
• Can't delete smime certificate - ERROR: duplicate key value violates unique constraint 4049 [bug] [prioritised by payment]
• Knowledge Base on-the-fly updating does not work 4026 [bug]
• Core Workflow - Unable to select "has changed" logic when creating new workflow. It is also replaced with "is" in previously created workflows. 4046 [bug]
• undefined method to_hash on editing select fields in the admin interface after migration to 5.1 4027 [bug]
• KB Public menus scroll bar positioning incorrect 4008 [bug] [UX/UI] [knowledge base]
• Problems with duplicate records in Translations table 4020 [bug] [translation]
• Tree select value cannot be set to "-" (empty) with Trigger/Scheduler/Core workflow 4024 [bug] [prioritised by payment]
• Admin macros are not usable with admin permissions only 4032 [bug] [admin area] [prioritised by payment]
• Admin SLA index view does not show update time if "for agent respond" is selected 4033 [bug] [admin area] [prioritised by payment]
• Core Workflow: Stop after match is not saved 4034 [bug] [admin area] [prioritised by payment] [core workflows]
• Freshdesk import error when a inline image source attribute contains no clean url 4028 [bug] [import] [prioritised by payment]
• Mention history does not show properly who got added 3984 [bug] [UX/UI] [history]
• Obsolete notice field in admin calendar view 4023 [bug] [admin area]
• Error “customer_id required” on Macro execution 4022 [bug] [UX/UI] [macros]
• Translations are not available in API after syncing 4016 [bug]
• Upgraded to 5.1.0: pending time doesn’t show a date 4018 [bug] [translation] [prioritised by payment]
• UI is not updated right after importing users csv file 3919 [bug]
• LDAP with many groups (<5k) and group role relation (>50) will crash in frontend 3994 [bug] [UX/UI] [LDAP] [prioritised by payment]

5.1.0 (2022-03-14)

Full Changelog

Implemented enhancements:

• added russian translations to mail notifications 3780 [enhancement] [notification]
• Draft Sharing: Add history entry for updating and deleting of a draft 3983 [enhancement] [draft sharing]
• Draft Sharing: Improve sidebar icon order for ticket creation 3982 [enhancement] [draft sharing]
• Make sidebar attachments unique 3930 [enhancement] [UX/UI] [ticket] [prioritised by payment]
• Draft Sharing 629 [enhancement] [feature backlog] [prioritised by payment]
• Limit access to KB Categories based on roles 2603 [enhancement] [knowledge base]
• Enhance CTI integration texts 2753 [enhancement] [UX/UI]
• Show which escalation type escalated in ticket zoom 3928 [enhancement] [UX/UI] [ticket] [prioritised by payment]
• Enable migration button feature for account migration MS365/Google channel 3960 [enhancement] [needs verification] [prioritised by payment]
• Rename Third-Party login: Office 365 to Microsoft 365 3245 [enhancement] [third party issue]
• Zammad backups (database and filesystem) are world-readable by default 3893 [enhancement]
• Add confirmation dialog on visibility change of an article or in article creation 3924 [enhancement] [prioritised by payment]
• Be able to select more than one owner or organization in condition for overviews/triggers/schedulers like you can do it for state, priority or group 3900 [enhancement]
• Zammad misses "weeks" for relative time events 2371 [enhancement] [UX/UI] [prioritised by payment]
• Note is not being updated because of the lack of lastname 2429 [enhancement] [UX/UI] [frontend / JS app]
• Display callback urls for third-party applications 3622 [enhancement]
• SLA description only available in english 556 [enhancement] [admin area] [translation]
• Add clear selection action or has changed condition 3821 [enhancement] [prioritised by payment] [specification required] [core workflows]
• Allow image popup and download within Chat 3210 [enhancement] [chat]
• Display name not used 2275 [enhancement] [UX/UI] [prioritised by payment] [frontend / JS app]
• Possibility to specify the order of objects 294 [enhancement] [UX/UI] [object manager attribute]
• Import for kayako during the setup 3698 [enhancement] [import]
• Login site wording could be better 3000 [enhancement] [UX/UI] [translation]
• Core Workflow: Add organization condition attributes for object User 3779 [enhancement] [prioritised by payment]
• No script content (e. g. javascript) in emails 3365 [enhancement] [prioritised by payment] [mail processing]

Fixed bugs:

• Report profile "new profile" button does not match coloring scheme 4007 [bug] [UX/UI]
• "Note - visibility confirmation dialog" setting also requests confirmation for e.g. email and phone articles 4009 [bug] [UX/UI] [ticket]
• Ensure 4 column selections within UI does not cover add/remove buttons 3609 [bug] [UX/UI]
• KB RTL text direction has wrong spacing between some elements 3925 [bug] [UX/UI] [regression] [knowledge base] [good first issue]
• Fixes: Fix knowledge base spacing and layout 3987
• Longer category names break boxes in mobile version 3665 [bug] [UX/UI] [prioritised by payment] [knowledge base]
• KB: granular permissions misconfiguration is allowed by UI 3997 [bug] [blocker] [knowledge base]
• Can not start a row in a knowledge base article with a linked answer 3965 [bug] [prioritised by payment] [knowledge base]
• Long role names get broken due to bad overflow 3999 [UX/UI] [knowledge base]
• Overviews are not shown if group_by is used with a tree select attribute 4004 [bug] [blocker] [overviews] [prioritised by payment] [regression]
• Unable to upgrade to Zammad 5.1 4000 [bug]
• Select field in bulk operations out of view port 3995 [bug] [blocker] [UX/UI] [overviews]
• No longer public KB answers do not return http 404 3915 [bug] [prioritised by payment] [knowledge base]
• Selecting custom ports for mail channel ends in 'host not reachable' 3964 [bug] [blocker] [channel] [prioritised by payment]
• Draft Sharing: Draft stays after new ticket creation 3981 [bug] [question] [blocker] [draft sharing]
• Modal backdrop not covering some UI parts 3974 [bug] [blocker]
• KB: Roles are displayed twice in permission dialog 3977 [bug] [blocker] [knowledge base]
• KB: Unpermitted categories are displayed after browsing 3978 [bug] [blocker] [knowledge base]
• Frequent “Lost connection to MySQL server during query” errors resulting in client-side Error 500 3969 [bug]
• Not translated text with forwarding e-mails 3920 [bug] [prioritised by payment]
• S/MIME function buttons no longer working in tickets 3957 [bug] [blocker]
• Migration of the MS365 account fails by upper and lower case differences in email address 3956 [bug] [prioritised by payment]
• Opening organization views throws console traces 3958 [bug] [blocker]
• Elasticsearch-Rebuild does not index from new to old 3955 [bug] [prioritised by payment]
• Can not chose SSL yes and port 143 when setting up mail account 3921 [bug] [prioritised by payment]
• Uncaught TypeError in ticket zoom highlighter 3950
• New online notifications blocks data privacy user deletion 3942 [bug] [prioritised by payment] [data privacy]
• Multiselects shows wrong display values in overviews 3944 [bug] [overviews] [prioritised by payment]
• dead lock on user update in high load environment 3940 [bug] [prioritised by payment]
• Zammad UI should silently discard Cache / apply2file errors 3685 [bug] [waiting for feedback] [can't reproduce] [prioritised by payment]
• Startup of Zammad does not synchronize the custom branding logo 3933 [bug] [regression]
• Postgresql Backup & Restore failing on default package installations 3865 [bug] [prioritised by payment]
• Multiselect field support 3917 [feature backlog] [API] [admin area] [prioritised by payment] [form]
• JS error on editing textareas admin object manager attributes 3889 [bug] [admin area] [object manager attribute]
• Various translation fixes 3918
• Make form style for customer-input consistent 3886 [UX/UI]
• Wrong size for textareas in triggers and core workflow 3909 [UX/UI] [trigger] [core workflows]
• Placetel API v1 EOL within January 2022 3910 [bug] [blocker] [third party issue] [prioritised by payment]
• Freshdesk import ends up in Zammad interface without navigation 3879 [bug] [UX/UI] [import]
• Changing ticket status from "new" to any other status always results in uncommited status "closed" 3880 [bug] [can't reproduce] [prioritised by payment] [core workflows]
• Usage of freshdesk import without freshdesk admin permission leads to an unstable system/missing data 3905 [bug] [import]
• Deactivation of signature does not clear it from groups 3129 [bug] [UX/UI]
• Ticket object does not get a rollback after failing bulk action 3817 [bug] [UX/UI] [bulk]
• /assets/fonts/ changed to /fonts/ 3892 [bug] [blocker] [UX/UI] [prioritised by payment]
• Search is not triggered/updated if url of search is updated new search item or new search is triggered via global search 3873 [bug]
• Overview select fields are sorted by key 3869 [bug] [overviews] [prioritised by payment]
• Text rendering does not work for e-mails (no new lines) received in Zammad 3870 [bug] [prioritised by payment] [regression]
• Zammad 5 mail template double signature 3816 [bug] [prioritised by payment]
• Missing ticket updates on high load in MariaDB/MySQL environments 3877 [bug] [prioritised by payment]
• API creates empty tickets without articles if data is missing 2421 [bug] [API] [ticket]
• Wrong SLA is used (alphabetical order is ignored) 3871 [bug] [prioritised by payment] [regression]
• Provide meaningful modal if report profile tries to use dates out side the filtered date range 3616 [bug] [UX/UI] [reporting] [prioritised by payment]
• Till label not assigned to corresponding input fields in calendar edit view 3793 [bug] [UX/UI] [frontend / JS app]
• Date of datepicker is not localized 3866 [bug]
• Simple quote characters (') not properly displayed 3846 [bug] [frontend / JS app]
• Remove api user and password for sipgate integration 3848 [bug] [admin area] [prioritised by payment]
• No signature on new ticket if email is default message type 3844 [bug]
• Forwarding no longer possible for email and web articles 3855 [bug] [UX/UI] [prioritised by payment] [regression]
• Default values of new group dialog is different in german vs. english 3851 [bug]
• If no date is set the UI show it's shown as NaN.NaN.NaN. 3850 [bug]
• Number of to show caller log entries is inconsistent setting wise 3852 [bug] [UX/UI] [admin area] [integration]
• "Is required" untranslatable 2709 [translation]
• Profile out of office toasters untranslatable 2666 [UX/UI] [translation]
• obsolete / double translations 2665 [translation]
• Missing translation for insufficient permissions for
• Reply all: Duplicate email on changing recipient and cc in a certain way 3825 [bug] [prioritised by payment]
• Email address not shown inside forwarded email 3824 [bug] [prioritised by payment]
• Removing calendars via UI and API does not check for references 3845 [bug] [blocker] [UX/UI] [escalation logic]
• Removing tags from tickets return HTTP 201 3842 [bug] [API]
• Wrong escalation update time in admin interface is shown 3837 [bug]
• Zammad returns stack error when one tries to remove groups via API 3841 [bug] [API]
• Zammad ignores relative GitLab URLs 3830 [bug] [integration]
• Ticket zoom will loose attachments on rerender 3831 [bug] [prioritised by payment]
• Invalid group and owner list for tickets created via customer profile 3835 [bug] [core workflows]
• Package installation creates database.yml as root and thus breaks the installation until next update 3834 [bug] [blocker] [prioritised by payment] [regression]
• Ticket create screen will loose attachments by time 3827 [bug] [prioritised by payment]
• Zammad database credentials are world-readable 3828 [bug]
• If selected value is not part of the restriction of set_fixed_to it should recalculate it with the new value 3822 [bug] [prioritised by payment]
• Update time SLAs escalates tickets with agent response 3140 [bug] [escalation logic] [prioritised by payment]
• Allow position to determine an attributes position entirely 3594 [bug] [prioritised by payment] [object manager attribute] [specification required]
• Not displayed fields should not impact the edit screen 3819 [bug] [core workflows]
• When looking for customers, it is no longer possible to change into organizations 3815 [bug] [UX/UI]
• Default Priority on ticket creation not changeable 2852 [bug] [UX/UI] [ticket] [prioritised by payment] [:construction: refactoring :construction:]
• When quoting, no breakout from div container possible 3094 [bug] [ticket]
• Quoting not working cleanly, if content gets too much 2334 [bug] [UX/UI] [ticket] [prioritised by payment]
• Owner should get cleared if not listed in changed group 3818 [bug] [UX/UI] [prioritised by payment] [core workflows]
• Custom date and datetime attributes are filled with dates on creation of tickets/users after update from 4.1 to 5.x 3810 [bug] [prioritised by payment]
• ActionController::UnknownHttpMethod FRAGE 3807 [bug] [blocker] [overviews] [macros]
• [REVIEW] Fix/trigger variables missing 3225
• Adding private keys allows adding certificates 3727 [bug]
• Agent role permissions are ignored when there is only a single group 3437 [bug] [UX/UI]
• Remote change of the group id does show it falsly as user change and not render the new value to the ticket 3801 [bug] [UX/UI] [prioritised by payment] [core workflows]
• Able to create custom fields for existing relation (e. g. ticket.state) - will lead to non bootable Zammad 3811 [bug] [regression]
• Ticket owner selection is not updated if owner selection should be empty 3809 [bug] [core workflows]
• Job scheduling respects time zone 3802 [bug] [prioritised by payment]
• Chat can't be closed after timeout 2471 [bug] [chat]
• Support workflow mechanism to do pending reminder state hide pending time use case 3790 [bug] [prioritised by payment]
• Cache.clear in postinstall.sh throws ugly errors on fresh installations 3808 [bug] [blocker] [regression]
• OS package upgrade fails (activity_stream_object_id) 3797 [bug]
• Simple quote characters (') not properly displayed 3733 [bug] [frontend / JS app]
• Example payload in webhook view leads to 500 error 3794 [bug] [regression]
• Sort order group_by broken (alphabetical) 3800 [bug] [overviews] [regression]
• Bug Report 4.1.x Overview Sort - Grouped by user 3737 [bug] [UX/UI] [overviews] [prioritised by payment] [regression]
• Article box opening on tickets with no changes 3789 [bug] [UX/UI]
• UploadCacheCleanupJob does not execute 3787 [bug] [prioritised by payment]
• lib/fill_db.rb fails to work in production environments 3788 [bug]
• Usage of inactive object attributes in SLAs will crash admin SLA interface 3769 [bug] [UX/UI] [prioritised by payment]
• Inconstant alignment in the listing of attachments/submit button in new article area 3773 [bug]
• Broken dialog whiling uploading oversized attachment 3774 [bug]
• Improve contrasts in answer search for articles 3783 [bug] [UX/UI] [knowledge base]
• escaped 'Set fixed' workflows don't refresh set values on active ticket sessions 3757 [bug] [core workflows]
• ObjectManager Attribute without screen attribute causes CoreWorkflows migration to fail 3781 [bug] [migration / update]
• Force users to reload after system migration 3776 [bug] [UX/UI] [prioritised by payment]
• Zammad preflight check warning output causes Syntax-Error in postinstall.sh and failing installation 2674 [bug] [migration / update]
• Fix postinstall.sh getting es_url 3775
• Shared organization issue (Create your first ticket) 2780 [bug] [UX/UI] [ticket]
• [BUG] miss spell in db/migrate/20210923172256_issue_2619_kb_header_link_color.rb 3777 [bug] [blocker] [migration / update]
• Unable to cancel attachment upload 2351 [bug] [UX/UI]
• KB header and footer link-color not changeable 2619 [prioritised by payment] [knowledge base] [specification required] [theming / skinning]
• Syntax errors break scheduler job for good 3028 [bug]
• Existing tickets: New article modal with padding-left: 0; padding-right: 0; 3772 [bug] [UX/UI] [regression]
• Fix polish translations 3760
• Possible race condition causing OTRS import to fail 3765 [bug] [import]
• Incorrect alignment in the listing of attachments when creating a ticket 3746 [bug]
• Saved conditions break on selections without reloading 3758 [bug] [core workflows]
• Misleading view of user icons which are on vacation and disabled 3075 [bug] [UX/UI] [ticket]