zammad/lib/import/otrs/user_factory.rb

module Import
  module OTRS
    module UserFactory
      extend Import::Factory

      # rubocop:disable Style/ModuleFunction
      extend self

      # skip root@localhost since we have our own \o/
      def skip?(record, *_args)
        record['UserID'].to_i == 1
      end
    end
  end
end