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otrs
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b09ecbe23e
Fixed issue #842 - Special chars in article 'From' causing OTRS import to create user with wrong login.
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7 years ago |
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zendesk
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11ecd4c535
Working on issue #558 - Zendesk import - import ticket statistic value does not include archived tickets.
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7 years ago |
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base_factory.rb
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2b2ceeebab
Added splat args to every method call in import factories.
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7 years ago |
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base_resource.rb
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c3a1ce393c
Added *args to pass optional data to import resources that get passed to internal methods an can help with customizations.
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7 years ago |
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factory.rb
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4d209b805b
- Major refactoring of Zendesk import logic including introduction of RSpec tests.
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7 years ago |
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helper.rb
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e8e332e2e3
Working on issue #368 - big time refactoring, adding of rspec and additional tests.
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7 years ago |
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model_resource.rb
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fafe7f3421
Added generic resource import logic to provide base classes containing the generic core logic for importing single resources. Direct import from remote objects to local models is possible by using Import::ModelResource.
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7 years ago |
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otrs.rb
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617491b8e3
Working on issue #368 - Fixes for issues arised while using the import via the frontend.
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7 years ago |
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transaction_factory.rb
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2b2ceeebab
Added splat args to every method call in import factories.
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7 years ago |
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zendesk.rb
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0d20c9095f
Working on issue #558 - Archived Zendesk tickets won't get imported.
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7 years ago |
Thorsten Eckel
b09ecbe23e
Fixed issue #842 - Special chars in article 'From' causing OTRS import to create user with wrong login.