zammad/CHANGELOG.md

Change Log

5.3.1 (2022-12-21)

Full Changelog

Fixed bugs:

• Taskbar is not marked as having changes if one of multiselect selections is unselected 4441 [bug]
• Ticket fields are readonly for users with secondary organizations on tickets created by another user 4426 [bug] [ticket]
• Freshdesk custom field types which can not be mapped will abort the complete import 4342 [bug] [import]
• Redis database content keeps growing forever 4349 [bug] [prioritised by payment]
• Zammad assumes caller_locations's path exists on disk 4356 [bug]
• Agents cannot reopen tickets when group follow-up setting is set to "do not reopen" 4386 [bug] [blocker] [prioritised by payment]
• Can not use RSS feed in Microsoft Teams (invalid url) 4403 [bug] [prioritised by payment] [knowledge base]
• JS error on user save: Uncaught TypeError: Cannot read properties of null (reading 'length') 4419 [bug]
• Ticket templates are missing active flag 4381 [bug] [UX/UI] [admin area] [ticket templates]
• OTRS migration from lower then OTRS 6 doesn't import article creation time 4400 [bug] [import] [prioritised by payment]
• Sync with computer always ends in light mode 4365 [bug] [UX/UI]
• Appearance setting within profile not available to customers 4368 [bug] [UX/UI]
• The local time zone overwrites the one set in Zammad 4377 [bug] [blocker] [prioritised by payment]
• HTML escaping is shown in the frontend for overview settings 4366 [bug] [UX/UI]

5.3.0 (2022-11-22)

Full Changelog

Implemented enhancements:

• Package deletion "Are you sure" dialog 4305 [enhancement] [UX/UI] [prioritised by payment]
• Add command to reinstall all packages 4319 [enhancement] [prioritised by payment]
• Add condition operator today 4295 [enhancement] [ticket] [prioritised by payment]
• Implement dynamic attachment preview (for big screens) 2952 [enhancement] [UX/UI] [ticket] [prioritised by payment] [frontend / JS app]
• ACE-Strings aren't converted to IDN-String in Artikel-Info 2402 [enhancement] [UX/UI] [ticket] [prioritised by payment]
• Add admin interface for managing ticket templates. 4262 [enhancement] [prioritised by payment]
• Print dialog does not show article visbility 2430 [enhancement] [ticket] [frontend / JS app]
• Reopening of tickets is only possible within a certain time 4161 [enhancement]
• Possibility to define a custom text for the SAML login button 4263 [enhancement] [UX/UI] [authentication]
• Unable to add Microsoft 365 account when admin consent for enterprise applications is enabled 3963 [enhancement] [prioritised by payment] [mail processing]
• Zendesk Import: Link to linked Tickets are not working after migration to Zammad 4249 [enhancement] [import]
• Counter for KB answers 3380 [enhancement] [prioritised by payment] [knowledge base]
• Add custom link to the login page 3875 [enhancement] [prioritised by payment]
• Allow placeholders in trigger perform actions for ticket/custom attributes 4216 [enhancement] [trigger] [prioritised by payment]
• Fixes #849 - Allow additional usage of Ticket Number in (Zoom) URL 4191 [enhancement] [needs verification]
• Allow additional usage of Ticket Number in (Zoom) URL 849 [enhancement] [UX/UI] [frontend / JS app]
• Non-HTTPS URL for job openings 4205 [enhancement] [missing issue template]
• Prioritize LDAP synchronization over Exchange synchronization 2864 [enhancement] [import] [LDAP] [prioritised by payment]
• Add copying ticket number via click in ticket zoom 4043 [enhancement] [UX/UI] [ticket]

Fixed bugs:

• Avatar highlight gets lost when leaving hover area even through context menu is active 4363 [bug] [UX/UI]
• Overview sorting shown to customer roles if set but empty 4367 [bug] [blocker] [UX/UI]
• Administrative password reset does not provide token 4370 [bug] [security] [blocker]
• Zammad-scheduler constantly crashes if user have unknown timezone 4320 [bug] [blocker] [prioritised by payment]
• "My Replacement Tickets" overview is shown even if I'm not selected for replacement. 4248 [bug]
• Variables within Trigger and Scheduler behave differently between subject and body 3013 [bug] [trigger]
• Ticket templates are missing pending till option 4318 [bug]
• Background worker aborts due to file locking error 4294 [bug]
• Word wrap in Knowledge Base with tables from mobile view perspective 4334 [bug] [prioritised by payment] [knowledge base]
• Wrong value in session timeout 4322 [bug]
• Updating group settings causes huge numbers of delayed jobs 4306 [bug] [search] [prioritised by payment]
• Avoid creating link when source and dest is same 4339
• Macro does not set date correctly 4302 [bug] [prioritised by payment]
• Customer can't select group in ticket creation when "-" is configured in the Web channel 4266 [bug]
• Ticket templates don't allow editing if obsolete attribtues are selected 4316 [bug] [blocker] [admin area] [ticket templates]
• Calendar subscription exports wrong timestamps 4307 [bug]
• Duplicate results in search 3876 [bug]
• Show RSS feeds in knowledge base 4298 [feature backlog] [prioritised by payment] [knowledge base]
• Missing and unapplied translations in GUI 4323 [bug] [translation] [frontend / JS app]
• Missing secondary organizations in user profile after refreshing with many secondary organizations. 4331 [bug]
• german translation of ticket actions missing 4327 [bug] [translation]
• Pagination in core workflow doesn't work. 4332 [bug] [prioritised by payment] [core workflows]
• Insertable knowledge base articles are displayed without titles in editor field 4311 [blocker] [UX/UI] [knowledge base]
• Dark/Light mode: Can't distinguish readonly fields anymore 4256 [bug] [blocker] [UX/UI]
• Display of date picker overlay is cut off 4328 [blocker] [UX/UI] [frontend / JS app]
• Show calendar weeks in zammad date pickers 4299 [UX/UI] [feature backlog] [prioritised by payment]
• Outlook calendar integration throws TZID error 3989 [bug] [prioritised by payment]
• rake --tasks is not returning rake zammad:package:* commands 4321 [bug]
• CacheClearJob.perform_now might not run if timeplans time window of 10 minutes is missed 4179 [bug] [prioritised by payment]
• Cloned Core Workflow with multiple value for Context field has an empty selection 4314 [bug] [admin area] [frontend / JS app]
• Auto-/Automatic assignment assigns tickets in each group, not just the marked ones 4308 [bug] [prioritised by payment]
• TypeError: params[(attribute.name + "_is_display_warning")] is not a function 4309 [bug] [UX/UI]
• After closing the tab, the search filter reverts to the default settings 4264 [bug] [prioritised by payment]
• Wrong description for ticket hook position setting 4252 [bug]
• Dark Mode: Bulk action select dropdowns colors wrong 4297 [bug] [UX/UI]
• Tree select and multi tree select fields are not set to read-only mode 4255 [bug] [UX/UI]
• Ticket templates resets article body (even if it's empty within the template) 2434 [bug] [ticket templates] [prioritised by payment]
• Umlaut-Domains are not converted to ACE-Format during sendout 2401 [bug] [channel] [prioritised by payment]
• Failing HTML-Processing denies user to access the mail 2706 [bug] [prioritised by payment] [mail processing] [performance]
• Dark Mode: Separator lines are not visible anymore 4290 [bug] [blocker] [UX/UI]
• Dark Mode: Using "d" to turn it on/off does not save light or dark mode 4291 [bug] [blocker] [UX/UI]
• Dark mode: ticket sidebar active state contrast issues 4289 [bug] [blocker] [UX/UI]
• Dark mode: Notification list with poor link color and contrast 4254 [bug] [blocker] [UX/UI]
• Light/Dark Mode: font background is not working 4265 [bug] [UX/UI]
• Dark Mode: Pending type states have poor contrast on popouts 4275 [bug] [blocker] [UX/UI]
• Dark-Mode: Select fields no longer allow quick searches with "d" 4276 [bug] [blocker] [UX/UI]
• Confirmation dialog after tag deletion does not close 4277 [bug]
• Migration fails after fixed issue 3671: Row size too large. The maximum row size for the used table type, not counting BLOBs 4285 [bug] [blocker]
• MultiSelects do not allow storing values in tickets with MariaDB 4148 [bug] [object manager attribute]
• Frontend app fails to load in Internet Explorer 11 due to JavaScript errors 4281 [bug] [frontend / JS app]
• Cancel & Go Back in ticket create screen at the wrong position 4279 [bug] [UX/UI]
• Locking a record with unpersisted changes is not supported. Use save to persist the changes, or reload to discard them explicitly 3664 [bug] [prioritised by payment]
• KB answer linking in ticket zoom fails: Couldn't find KnowledgeBase::Answer with 'id'=315 4259 [bug] [blocker] [prioritised by payment] [knowledge base]
• Contains one with more than one tag fails in report profiles 4189 [bug] [reporting] [prioritised by payment]
• HTML table in mail preview is misformatted 3630 [bug] [prioritised by payment]
• Zammad suffers from serious performance degrade on incorrect role configurations 4243 [bug] [blocker] [prioritised by payment]
• Webhook log cuts payload 3671 [bug] [hacktoberfest] [good first issue]
• Zammad does not encrypt to recipients in CC 4239 [bug]
• Apply via role granted permission while creating shared draft 4071 [bug] [ticket]
• Adding secondary organizations does not appear in user history 4231 [bug]
• Mandatory field in combination with automatic assignment leads to a divergence in the setting of the ticket owner 4245 [bug] [blocker] [prioritised by payment] [regression]
• Unable to process email with invalid Resent-Date header 4152 [bug]
• Type attribute is being ignored on Zendesk import 4246 [bug] [prioritised by payment]
• Email address falsely converted on pasting into article body 3099 [bug]
• Zammad ignores CSS white-space: pre-wrap; and displays multiline text in a single line 4223 [bug] [mail processing]
• Zendesk import does not import comment create date inside of the created articles 4244 [bug] [import] [prioritised by payment]
• Zendesk import does not import embedded images 4234 [bug] [import] [prioritised by payment]
• Fix width of tags add in trigger 4215 [bug] [UX/UI]
• HTML comments/conditions being rendered from emails 4184 [bug] [mail processing]
• Fixes #3718 - Dashboard stopped working. 4240
• Dashboard stopped working 3718 [bug]
• The webhook could not be saved by Telegram, seems to be an invalid URL. 4156 [bug] [telegram] [prioritised by payment]
• Changing time range in "Wait until" picker at trigger action resets time value to "1" 4207 [bug]
• Drag & Drop bulk operations not available in search results 3923 [bug] [prioritised by payment]
• Alphabetical order of text modules 4221 [bug]
• User-based ticket overview sorting 4229 [feature backlog] [prioritised by payment]
• Core Workflow: Readonly input fields with link template are not clickable 4233 [bug] [UX/UI] [core workflows]
• Tickets can be closed with the bulk action, even when a mandatory field is empty 4198 [bug] [prioritised by payment]
• Possibility to disable the classic password login 4225 [feature backlog] [authentication]
• Form agreement text 4224 [feature backlog] [prioritised by payment]
• Do not save wizard data in ldap configuration 4219 [bug] [LDAP] [prioritised by payment]
• Copying the ticket number does not work using Safari 4166 [bug] [prioritised by payment]
• Article gets shortened when its text is marked with highlighter 4202 [bug] [prioritised by payment]
• Remove "Create new Customer" in trigger 4214 [bug] [UX/UI]
• Cannot set date for pending close status in postmaster filter 4206 [bug] [channel]
• Article update causes missing icons in the UI after switching internal state 4213 [bug] [UX/UI] [ticket]
• Multiselect does not show values properly in reports 4186 [bug]
• Knowledge base formatting issue 4093 [bug] [prioritised by payment] [knowledge base]
• Ticket templates do not save the owner attribute 4175 [bug] [prioritised by payment]
• Image is only partly saved on richtext object attribute 4050 [bug] [prioritised by payment]
• Knowledge base detail page has long loading times when kb has many categories 4190 [bug] [knowledge base] [performance]
• multi_tree_select: field is used, but browser says it is empty 4188 [bug] [prioritised by payment]
• Core Workflows no longer allow multiple values for single selection fields 4193 [bug] [prioritised by payment] [core workflows]
• Avatar upload fails on cropping image 4171 [bug]
• Tree select not proper in Report 4174 [bug] [prioritised by payment]
• Unable to remove chat topics if chat sessions exist 4178 [bug] [chat]
• Unable to scroll ticket image view when using arrow keys 4180 [bug] [frontend / JS app]
• Fix scrolling image view when using arrow keys 4177 [bug] [frontend / JS app]
• Secondary organizations are always shown in sidebar even if customer has no secondary organizations assigned 4172 [bug]
• Elasticsearch forgets results from attachments over time 4134 [bug] [search]
• Zendesk migration runs randomly in ssl handshake failure triggered from Zendesk site without a retry 4169 [bug] [import] [prioritised by payment]
• Zendesk migration has currently no retry for attachment fetch 4170 [bug] [import] [prioritised by payment]
• Triggers must not allow adding perform settings which are empty / nil 4131 [bug] [admin area] [mail processing]
• LDAP tries to sync all the time 4167 [bug] [LDAP] [prioritised by payment]
• KB answer image in editor has extra padding 4165 [bug]
• Triggers are not executed if article contains a mention and variable article.body_as_html is used 3991 [bug] [trigger] [prioritised by payment]
• Signatures are taken over from colleagues via "shared draft" function 4042 [bug] [prioritised by payment]
• Attachment from KB answer is still sent if manually removed before update 4149 [bug] [prioritised by payment]
• User avatars are missing if authentication is done via Google 3829 [bug] [UX/UI] [prioritised by payment]
• Displayed ticket counter for overviews with subscribe condition differs from number of shown tickets 3853 [bug] [overviews] [prioritised by payment]
• Ticket is not opened, nothing can be viewed if auto assignment selector in admin interface has no value selected 4157 [bug] [ticket]
• iCal implementation of Thunderbird can not be handled 3962 [bug] [prioritised by payment]
• Allow very long email address 4159 [bug]
• Elasticsearch 8 incompatible with Zammad 5.2 4158
• Textarea size should not increase in ticket zoom sidebar 4012 [bug] [UX/UI]
• Selecting group permission "full" behaves differently in user- and role-management 4100 [bug] [prioritised by payment]
• Trigger Attribute "action > is > updated" is not working after Zammad 5.2 update 4153 [bug] [prioritised by payment]
• cannot process emails with special characters in local part 4151 [bug]
• No error message is shown if the mandatory role field is missing during creating/updating overviews 4140 [bug] [admin area] [overviews]
• Tooltips are not displayed correctly for all fields while creating a new group 4129 [bug] [UX/UI] [admin area] [prioritised by payment]
• background_services will stop immediately after starting 4141 [bug]
• LDAP import job no longer starts automatically 4143 [bug] [blocker] [LDAP] [prioritised by payment]
• Security policy is missing 4142
• The use of shared drafts for response ends with the saving of an internal note 4031 [bug]