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article
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2d5bcf7f4a
Fixed syntax error.
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12 years ago |
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article_counter.rb
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ef2f55cfee
Implemented import mode (disabled sending emails, stop executing of not needed triggers).
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12 years ago |
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article_sender_type.rb
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ef2f55cfee
Implemented import mode (disabled sending emails, stop executing of not needed triggers).
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12 years ago |
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close_time.rb
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323e279ce5
Renamed ticket_state.ticket_state_type_id to ticket_state.state_type_id.
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12 years ago |
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escalation_calculation.rb
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f7f55c52f0
Init version of SLA calculation.
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12 years ago |
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first_response.rb
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67db493699
Added model cache object (lookup method) to increase performance.
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12 years ago |
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last_contact.rb
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67db493699
Added model cache object (lookup method) to increase performance.
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12 years ago |
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notification.rb
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743d538e1f
Added unit tests for notification template generation (e. g. for emails). Added translation tags i18n('some text') ot i18n(ticket.ticket_state.name) will be translated to frontend locale of recipient. Fixed #26.
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12 years ago |
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reset_new_state.rb
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314c545671
Reset ticket state new (set it to open) on first communication with customer.
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12 years ago |
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user_ticket_counter.rb
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323e279ce5
Renamed ticket_state.ticket_state_type_id to ticket_state.state_type_id.
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12 years ago |
Martin Edenhofer
f7f55c52f0
Init version of SLA calculation.