zammad/doc/PERMISSIONS.md

##List of available permissions in Zammad

###Channel administrator Add, modify and delete channels. ###Channel manager Modify channels. ###Group administrator Add, modify and delete groups. ###Group manager Modify groups. ###System administrator Overall permission. ###User administrator Manage users w/ type agent and user. ###Customer administrator Is allowed to add, modify and delete customer. ###Customer manager Has the permission to add and modify. ###Organization administrator ###Organization manager