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- # Copyright (C) 2012-2024 Zammad Foundation, https://zammad-foundation.org/
- require 'rails_helper'
- RSpec.describe User::UpdatesTicketOrganization, type: :model do
- subject(:ticket) { build(:ticket, customer: customer, organization: nil) }
- let(:customer) { create(:customer, :with_org) }
- context 'when ticket is created' do
- it 'automatically adopts the organization of its #customer' do
- expect { ticket.save }
- .to change(ticket, :organization).to(customer.organization)
- end
- end
- context 'when #customer.organization is updated' do
- context 'when set to nil' do
- it "automatically updates to #customer's new value" do
- ticket.save
- expect { customer.update(organization: nil) }.to change { ticket.reload.organization }.to(nil)
- end
- end
- context 'when #customer.organization is updated to a different organization' do
- let!(:old_org) { customer.organization }
- let!(:new_org) { create(:organization) }
- context "when 'ticket_organization_reassignment' is set to false" do
- before { Setting.set('ticket_organization_reassignment', false) }
- it "does not automatically update to #customer's new value" do
- ticket.save
- customer.update!(organization: new_org)
- expect(ticket.reload.organization).to eq(old_org)
- end
- end
- it "automatically updates to #customer's new value" do
- ticket.save
- expect { customer.update(organization: new_org) }.to change { ticket.reload.organization }.to(new_org)
- end
- it 'has made all changes with user id 1' do
- expect(ticket.updated_by.id).to eq 1
- end
- # https://github.com/zammad/zammad/issues/3952
- it 'does not send notifications' do
- allow(NotificationFactory::Mailer).to receive(:deliver)
- customer.update(organization: old_org)
- expect(NotificationFactory::Mailer).not_to have_received(:deliver)
- end
- end
- context 'when customer has secondary organizations' do
- let(:customer) { create(:customer, organization: old_primary_organization, organizations: [secondary_organization]) }
- let(:old_primary_organization) { create(:organization) }
- let(:new_primary_organization) { create(:organization) }
- let(:secondary_organization) { create(:organization) }
- let(:tickets) do
- ticket_primary_org = create(:ticket, customer: customer, organization: old_primary_organization)
- ticket_secondary_org = create(:ticket, customer: customer, organization: secondary_organization)
- [ticket_primary_org, ticket_secondary_org]
- end
- before { tickets }
- it 'updates ticket with primary organization and does not change ticket with secondary organization', :aggregate_failures do
- customer.update!(organization: new_primary_organization)
- expect(tickets.first.reload.organization).to eq(new_primary_organization)
- expect(tickets.last.reload.organization).to eq(secondary_organization)
- end
- context 'when customer has no organization assigned at all' do
- let(:customer) { create(:customer) }
- let(:tickets) do
- ticket_primary_org = create(:ticket, customer: customer)
- ticket_secondary_org = create(:ticket, customer: customer)
- [ticket_primary_org, ticket_secondary_org]
- end
- it 'updates all ticket to contain the primary organization', :aggregate_failures do
- customer.update!(organization: new_primary_organization, organizations: [secondary_organization])
- expect(tickets.first.reload.organization).to eq(new_primary_organization)
- expect(tickets.last.reload.organization).to eq(new_primary_organization)
- end
- end
- end
- end
- end
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