Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Martin Edenhofer f35645e051 Prevent database dead locks. 7 лет назад
.github 5a0372cc1f Updated github issue template to ask the issuer how Zammad was installed. 8 лет назад
app f35645e051 Prevent database dead locks. 7 лет назад
bin 507439e12f Improved setup performance by using multiple bundle jobs to install dependencies. 7 лет назад
config 24696c00ee Initial Check_MK integration. 7 лет назад
contrib 24696c00ee Initial Check_MK integration. 7 лет назад
db 14711a6826 Fixed issue #1351 - handling of incoming mails seems strange / customer is not set correctly. 7 лет назад
lib 4bd8da957f Fixed issue #1347 - Group retrieval fails for objectClass 'organization'. 7 лет назад
log 2a5d4954ab Init version. 13 лет назад
public 61616d3f35 Follow up of issue #1267 - removed german default text of scrollHint. 7 лет назад
script 989b127453 Added log entries for starting and stopping the Scheduler process for reasoning purposes. 7 лет назад
spec 92f227786f Fixed bug: Invalid new states should be handled by ActiveRecord and don't cause Ticket#reset_pending_time to fail. 7 лет назад
test 14711a6826 Fixed issue #1351 - handling of incoming mails seems strange / customer is not set correctly. 7 лет назад
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 лет назад
vendor b60b139e95 Implemented issue #1177 - OAuth2: Office365. 7 лет назад
.codeclimate.yml 7a8559e678 refactored postinstall.sh 8 лет назад
.csslintrc 7a8559e678 refactored postinstall.sh 8 лет назад
.eslintignore 7a8559e678 refactored postinstall.sh 8 лет назад
.eslintrc 7a8559e678 refactored postinstall.sh 8 лет назад
.github_changelog_generator 7a8559e678 refactored postinstall.sh 8 лет назад
.gitignore 63b0e4fe31 Show incoming images if local content. External images or links with images are still removed. 8 лет назад
.gitlab-ci.yml d8ad2b1b2f Implemented issue #539 - Add email address without importing historical emails. 7 лет назад
.pkgr.yml 45219464e1 added elasticsearch dependency to packages 7 лет назад
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 лет назад
.rubocop.yml c82622913a Fixed issue #214 - Delete tickets. 7 лет назад
.ruby-version 5051c9bdc5 Upgrade to ruby 2.4.1. 7 лет назад
.travis.yml 5051c9bdc5 Upgrade to ruby 2.4.1. 7 лет назад
CHANGELOG.md 17830fea0c Updated for 1.6.x. 8 лет назад
CREDITS 8041685508 added some missing Github accounts to credits file 8 лет назад
Gemfile 4937d742ea - Added Exchange integration. 7 лет назад
Gemfile.lock 4937d742ea - Added Exchange integration. 7 лет назад
Guardfile 6e2a507353 Applied rubocop. 9 лет назад
LICENSE e7ca5cbbaf Updated doc. 8 лет назад
LICENSE-3RD-PARTY.txt e04f9ee74d Cleanup. 8 лет назад
LICENSE-ICONS-3RD-PARTY.json 6ce85513f9 Icons: add missing license information 8 лет назад
Procfile 80a516fc82 - added ports to pkgr.yml 8 лет назад
Procfile.frontend 29531460f6 Procfile.frontend 8 лет назад
README.md 95d0b5bc7b changed readme 7 лет назад
Rakefile 57d0b22e09 removed metric_fu 12 лет назад
VERSION 17830fea0c Updated for 1.6.x. 8 лет назад
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 лет назад
coffeelint.json df61622e3e Next coffeelint level. 9 лет назад
config.ru 438bd42b8d Set config after env ins running to use an existing config namespace. 9 лет назад
gulpfile.js 2b47677fea make checkboxes and radios focusable 9 лет назад
package.json 180d3c31c4 update more icons, also ticket zoom edit controls 9 лет назад

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under the GNU AFFERO General Public License (AGPL) and tested on Linux, Solaris, AIX, FreeBSD, OpenBSD and Mac OS 10.x. Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Build: Build Status
  • Code: Code Climate Coverage Status
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api-intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team