zammad/lib/sequencer/unit/import/zendesk/ticket/mapping.rb

class Sequencer
  class Unit
    module Import
      module Zendesk
        module Ticket
          class Mapping < Sequencer::Unit::Base
            include ::Sequencer::Unit::Import::Common::Mapping::Mixin::ProvideMapped

            uses :resource, :user_id, :owner_id, :group_id,
                 :organization_id, :priority_id, :state_id,
                 :article_sender_id, :article_type_id,
                 :subject

            def process
              provide_mapped do
                {
                  id:                       resource.id,
                  title:                    subject,
                  owner_id:                 owner_id,
                  group_id:                 group_id,
                  customer_id:              user_id,
                  organization_id:          organization_id,
                  priority_id:              priority_id,
                  state_id:                 state_id,
                  pending_time:             resource.due_at,
                  updated_at:               resource.updated_at,
                  created_at:               resource.created_at,
                  updated_by_id:            user_id,
                  created_by_id:            user_id,
                  create_article_sender_id: article_sender_id,
                  create_article_type_id:   article_type_id,
                }
              end
            end
          end
        end
      end
    end
  end
end