Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under the GNU AFFERO General Public License (AGPL).
Do you receive many e-mails and want to answer them with a team of agents?
You're going to love Zammad!
https://zammad.org/screenshots
https://docs.zammad.org/en/latest/api-intro.html
https://zammad.org/participate
Thanks! ❤️ ❤️ ❤️
Your Zammad Team