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zammad
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zammad
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db
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seeds
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ticket_article_types.rb

ticket_article_types.rb 1.4 KB
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  1. # Copyright (C) 2012-2024 Zammad Foundation, https://zammad-foundation.org/
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  2. 

  3. Ticket::Article::Type.create_if_not_exists(id: 1, name: __('email'), communication: true)
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  4. Ticket::Article::Type.create_if_not_exists(id: 2, name: __('sms'), communication: true)
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  5. Ticket::Article::Type.create_if_not_exists(id: 3, name: __('chat'), communication: true)
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  6. Ticket::Article::Type.create_if_not_exists(id: 4, name: __('fax'), communication: true)
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  7. Ticket::Article::Type.create_if_not_exists(id: 5, name: __('phone'), communication: true)
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  8. Ticket::Article::Type.create_if_not_exists(id: 6, name: __('twitter status'), communication: true)
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  9. Ticket::Article::Type.create_if_not_exists(id: 7, name: __('twitter direct-message'), communication: true)
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  10. Ticket::Article::Type.create_if_not_exists(id: 8, name: __('facebook feed post'), communication: true)
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  11. Ticket::Article::Type.create_if_not_exists(id: 9, name: __('facebook feed comment'), communication: true)
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  12. Ticket::Article::Type.create_if_not_exists(id: 10, name: __('note'), communication: false)
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  13. Ticket::Article::Type.create_if_not_exists(id: 11, name: __('web'), communication: true)
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  14. Ticket::Article::Type.create_if_not_exists(id: 12, name: __('telegram personal-message'), communication: true)
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  15. Ticket::Article::Type.create_if_not_exists(id: 13, name: __('facebook direct-message'), communication: true)
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  16. Ticket::Article::Type.create_if_not_exists(id: 14, name: __('whatsapp message'), communication: true)
    17.