zammad/public/assets/chat/chat-no-jquery.js

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  var Base, Core, Io, Log, Timeout, ZammadChat, myScript, scriptHost, scriptProtocol, scripts;
  scripts = document.getElementsByTagName('script');
  myScript = scripts[scripts.length - 1];
  scriptProtocol = window.location.protocol.replace(':', '');
  if (myScript && myScript.src) {
    scriptHost = myScript.src.match('.*://([^:/]*).*')[1];
    scriptProtocol = myScript.src.match('(.*)://[^:/]*.*')[1];
  }
  Core = (function() {
    Core.prototype.defaults = {
      debug: false
    };

    function Core(options) {
      var key, ref, value;
      this.options = {};
      ref = this.defaults;
      for (key in ref) {
        value = ref[key];
        this.options[key] = value;
      }
      for (key in options) {
        value = options[key];
        this.options[key] = value;
      }
    }

    return Core;

  })();
  Base = (function(superClass) {
    extend(Base, superClass);

    function Base(options) {
      Base.__super__.constructor.call(this, options);
      this.log = new Log({
        debug: this.options.debug,
        logPrefix: this.options.logPrefix || this.logPrefix
      });
    }

    return Base;

  })(Core);
  Log = (function(superClass) {
    extend(Log, superClass);

    function Log() {
      this.log = bind(this.log, this);
      this.error = bind(this.error, this);
      this.notice = bind(this.notice, this);
      this.debug = bind(this.debug, this);
      return Log.__super__.constructor.apply(this, arguments);
    }

    Log.prototype.debug = function() {
      var items;
      items = 1 <= arguments.length ? slice.call(arguments, 0) : [];
      if (!this.options.debug) {
        return;
      }
      return this.log('debug', items);
    };

    Log.prototype.notice = function() {
      var items;
      items = 1 <= arguments.length ? slice.call(arguments, 0) : [];
      return this.log('notice', items);
    };

    Log.prototype.error = function() {
      var items;
      items = 1 <= arguments.length ? slice.call(arguments, 0) : [];
      return this.log('error', items);
    };

    Log.prototype.log = function(level, items) {
      var element, item, j, len, logString;
      items.unshift('||');
      items.unshift(level);
      items.unshift(this.options.logPrefix);
      console.log.apply(console, items);
      if (!this.options.debug) {
        return;
      }
      logString = '';
      for (j = 0, len = items.length; j < len; j++) {
        item = items[j];
        logString += ' ';
        if (typeof item === 'object') {
          logString += JSON.stringify(item);
        } else if (item && item.toString) {
          logString += item.toString();
        } else {
          logString += item;
        }
      }
      element = document.querySelector('.js-chatLogDisplay');
      if (element) {
        return element.innerHTML = '<div>' + logString + '</div>' + element.innerHTML;
      }
    };

    return Log;

  })(Core);
  Timeout = (function(superClass) {
    extend(Timeout, superClass);

    function Timeout() {
      this.stop = bind(this.stop, this);
      this.start = bind(this.start, this);
      return Timeout.__super__.constructor.apply(this, arguments);
    }

    Timeout.prototype.timeoutStartedAt = null;

    Timeout.prototype.logPrefix = 'timeout';

    Timeout.prototype.defaults = {
      debug: false,
      timeout: 4,
      timeoutIntervallCheck: 0.5
    };

    Timeout.prototype.start = function() {
      var check, timeoutStartedAt;
      this.stop();
      timeoutStartedAt = new Date;
      check = (function(_this) {
        return function() {
          var timeLeft;
          timeLeft = new Date - new Date(timeoutStartedAt.getTime() + _this.options.timeout * 1000 * 60);
          _this.log.debug("Timeout check for " + _this.options.timeout + " minutes (left " + (timeLeft / 1000) + " sec.)");
          if (timeLeft < 0) {
            return;
          }
          _this.stop();
          return _this.options.callback();
        };
      })(this);
      this.log.debug("Start timeout in " + this.options.timeout + " minutes");
      return this.intervallId = setInterval(check, this.options.timeoutIntervallCheck * 1000 * 60);
    };

    Timeout.prototype.stop = function() {
      if (!this.intervallId) {
        return;
      }
      this.log.debug("Stop timeout of " + this.options.timeout + " minutes");
      return clearInterval(this.intervallId);
    };

    return Timeout;

  })(Base);
  Io = (function(superClass) {
    extend(Io, superClass);

    function Io() {
      this.ping = bind(this.ping, this);
      this.send = bind(this.send, this);
      this.reconnect = bind(this.reconnect, this);
      this.close = bind(this.close, this);
      this.connect = bind(this.connect, this);
      this.set = bind(this.set, this);
      return Io.__super__.constructor.apply(this, arguments);
    }

    Io.prototype.logPrefix = 'io';

    Io.prototype.set = function(params) {
      var key, results, value;
      results = [];
      for (key in params) {
        value = params[key];
        results.push(this.options[key] = value);
      }
      return results;
    };

    Io.prototype.connect = function() {
      this.log.debug("Connecting to " + this.options.host);
      this.ws = new window.WebSocket("" + this.options.host);
      this.ws.onopen = (function(_this) {
        return function(e) {
          _this.log.debug('onOpen', e);
          _this.options.onOpen(e);
          return _this.ping();
        };
      })(this);
      this.ws.onmessage = (function(_this) {
        return function(e) {
          var j, len, pipe, pipes;
          pipes = JSON.parse(e.data);
          _this.log.debug('onMessage', e.data);
          for (j = 0, len = pipes.length; j < len; j++) {
            pipe = pipes[j];
            if (pipe.event === 'pong') {
              _this.ping();
            }
          }
          if (_this.options.onMessage) {
            return _this.options.onMessage(pipes);
          }
        };
      })(this);
      this.ws.onclose = (function(_this) {
        return function(e) {
          _this.log.debug('close websocket connection', e);
          if (_this.pingDelayId) {
            clearTimeout(_this.pingDelayId);
          }
          if (_this.manualClose) {
            _this.log.debug('manual close, onClose callback');
            _this.manualClose = false;
            if (_this.options.onClose) {
              return _this.options.onClose(e);
            }
          } else {
            _this.log.debug('error close, onError callback');
            if (_this.options.onError) {
              return _this.options.onError('Connection lost...');
            }
          }
        };
      })(this);
      return this.ws.onerror = (function(_this) {
        return function(e) {
          _this.log.debug('onError', e);
          if (_this.options.onError) {
            return _this.options.onError(e);
          }
        };
      })(this);
    };

    Io.prototype.close = function() {
      this.log.debug('close websocket manually');
      this.manualClose = true;
      return this.ws.close();
    };

    Io.prototype.reconnect = function() {
      this.log.debug('reconnect');
      this.close();
      return this.connect();
    };

    Io.prototype.send = function(event, data) {
      var msg;
      if (data == null) {
        data = {};
      }
      this.log.debug('send', event, data);
      msg = JSON.stringify({
        event: event,
        data: data
      });
      return this.ws.send(msg);
    };

    Io.prototype.ping = function() {
      var localPing;
      localPing = (function(_this) {
        return function() {
          return _this.send('ping');
        };
      })(this);
      return this.pingDelayId = setTimeout(localPing, 29000);
    };

    return Io;

  })(Base);
  ZammadChat = (function(superClass) {
    extend(ZammadChat, superClass);

    ZammadChat.prototype.defaults = {
      chatId: void 0,
      show: true,
      target: document.querySelector('body'),
      host: '',
      debug: false,
      flat: false,
      lang: void 0,
      cssAutoload: true,
      cssUrl: void 0,
      fontSize: void 0,
      buttonClass: 'open-zammad-chat',
      inactiveClass: 'is-inactive',
      title: '<strong>Chat</strong> with us!',
      scrollHint: 'Scroll down to see new messages',
      idleTimeout: 6,
      idleTimeoutIntervallCheck: 0.5,
      inactiveTimeout: 8,
      inactiveTimeoutIntervallCheck: 0.5,
      waitingListTimeout: 4,
      waitingListTimeoutIntervallCheck: 0.5,
      onReady: void 0,
      onCloseAnimationEnd: void 0,
      onError: void 0,
      onOpenAnimationEnd: void 0,
      onConnectionReestablished: void 0,
      onSessionClosed: void 0,
      onConnectionEstablished: void 0,
      onCssLoaded: void 0
    };

    ZammadChat.prototype.logPrefix = 'chat';

    ZammadChat.prototype._messageCount = 0;

    ZammadChat.prototype.isOpen = false;

    ZammadChat.prototype.blinkOnlineInterval = null;

    ZammadChat.prototype.stopBlinOnlineStateTimeout = null;

    ZammadChat.prototype.showTimeEveryXMinutes = 2;

    ZammadChat.prototype.lastTimestamp = null;

    ZammadChat.prototype.lastAddedType = null;

    ZammadChat.prototype.inputDisabled = false;

    ZammadChat.prototype.inputTimeout = null;

    ZammadChat.prototype.isTyping = false;

    ZammadChat.prototype.state = 'offline';

    ZammadChat.prototype.initialQueueDelay = 10000;

    ZammadChat.prototype.translations = {
      'da': {
        '<strong>Chat</strong> with us!': '<strong>Chat</strong> med os!',
        'All colleagues are busy.': 'Alle kollegaer er optaget.',
        'Chat closed by %s': 'Chat lukket af %s',
        'Compose your message…': '',
        'Connecting': 'Forbinder',
        'Connection lost': '',
        'Connection re-established': 'Forbindelse genoprettet',
        'Offline': 'Offline',
        'Online': 'Online',
        'Scroll down to see new messages': 'Scroll ned for at se nye beskeder',
        'Send': 'Afsend',
        'Since you didn\'t respond in the last %s minutes your conversation got closed.': 'Da du ikke har svaret i de sidste %s minutter er din samtale blevet lukket.',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Da du ikke har svaret i de sidste %s minutter er din samtale med <strong>%s</strong> blevet lukket.',
        'Start new conversation': 'Start en ny samtale',
        'Today': 'I dag',
        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Vi beklager, det tager længere end forventet at få en ledig plads. Prøv venligst igen senere eller send os en e-mail. På forhånd tak!',
        'You are on waiting list position <strong>%s</strong>.': 'Du er i venteliste som nummer <strong>%s</strong>.'
      },
      'de': {
        '<strong>Chat</strong> with us!': '<strong>Chatte</strong> mit uns!',
        'All colleagues are busy.': 'Alle Kollegen sind beschäftigt.',
        'Chat closed by %s': 'Chat von %s geschlossen',
        'Compose your message…': 'Verfassen Sie Ihre Nachricht…',
        'Connecting': 'Verbinde',
        'Connection lost': 'Verbindung verloren',
        'Connection re-established': 'Verbindung wieder aufgebaut',
        'Offline': 'Offline',
        'Online': 'Online',
        'Scroll down to see new messages': 'Scrolle nach unten um neue Nachrichten zu sehen',
        'Send': 'Senden',
        'Since you didn\'t respond in the last %s minutes your conversation got closed.': 'Da Sie innerhalb der letzten %s Minuten nicht reagiert haben, wurde Ihre Unterhaltung geschlossen.',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Da Sie innerhalb der letzten %s Minuten nicht reagiert haben, wurde Ihre Unterhaltung mit <strong>%s</strong> geschlossen.',
        'Start new conversation': 'Neue Unterhaltung starten',
        'Today': 'Heute',
        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Entschuldigung, es dauert länger als erwartet einen freien Slot zu bekommen. Versuchen Sie es später erneut oder senden Sie uns eine E-Mail. Vielen Dank!',
        'You are on waiting list position <strong>%s</strong>.': 'Sie sind in der Warteliste auf Position <strong>%s</strong>.'
      },
      'el': {
        '<strong>Chat</strong> with us!': '<strong>Επικοινωνήστε</strong> μαζί μας!',
        'All colleagues are busy.': 'Όλοι οι συνάδελφοι μας είναι απασχολημένοι.',
        'Chat closed by %s': 'Η συνομιλία έκλεισε από τον/την %s',
        'Compose your message…': '',
        'Connecting': 'Σύνδεση',
        'Connection lost': '',
        'Connection re-established': 'Η σύνδεση αποκαταστάθηκε',
        'Offline': 'Αποσυνδεμένος',
        'Online': 'Ενεργό',
        'Scroll down to see new messages': 'Μεταβείτε κάτω για να δείτε τα νέα μηνύματα',
        'Send': 'Αποστολή',
        'Since you didn\'t respond in the last %s minutes your conversation got closed.': 'Από τη στιγμή που δεν απαντήσατε τα τελευταία %s λεπτά η συνομιλία σας έκλεισε.',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Από τη στιγμή που δεν απαντήσατε τα τελευταία %s λεπτά η συνομιλία σας με τον/την <strong>%s</strong> έκλεισε.',
        'Start new conversation': 'Έναρξη νέας συνομιλίας',
        'Today': 'Σήμερα',
        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Λυπούμαστε που χρειάζεται περισσότερος χρόνος από τον αναμενόμενο για να βρεθεί μία κενή θέση. Παρακαλούμε δοκιμάστε ξανά αργότερα ή στείλτε μας ένα email. Ευχαριστούμε!',
        'You are on waiting list position <strong>%s</strong>.': 'Βρίσκεστε σε λίστα αναμονής στη θέση <strong>%s</strong>.'
      },
      'es': {
        '<strong>Chat</strong> with us!': '<strong>Chatee</strong> con nosotros!',
        'All colleagues are busy.': 'Todos los colegas están ocupados.',
        'Chat closed by %s': 'Chat cerrado por %s',
        'Compose your message…': 'Escribe tu mensaje…',
        'Connecting': 'Conectando',
        'Connection lost': 'Conexión perdida',
        'Connection re-established': 'Conexión reestablecida',
        'Offline': 'Desconectado',
        'Online': 'En línea',
        'Scroll down to see new messages': 'Haga scroll hacia abajo para ver nuevos mensajes',
        'Send': 'Enviar',
        'Since you didn\'t respond in the last %s minutes your conversation got closed.': 'Puesto que usted no respondió en los últimos %s minutos su conversación se ha cerrado.',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Puesto que usted no respondió en los últimos %s minutos su conversación con <strong>%s</strong> se ha cerrado.',
        'Start new conversation': 'Iniciar nueva conversación',
        'Today': 'Hoy',
        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Lo sentimos, se tarda más tiempo de lo esperado para ser atendido por un agente. Inténtelo de nuevo más tarde o envíenos un correo electrónico. ¡Gracias!',
        'You are on waiting list position <strong>%s</strong>.': 'Usted está en la posición <strong>%s</strong> de la lista de espera.'
      },
      'es-co': {
        '<strong>Chat</strong> with us!': '',
        'All colleagues are busy.': 'Todos los colaboradores están ocupados.',
        'Chat closed by %s': 'Chat cerrado por %s',
        'Compose your message…': 'Redacta tu mensaje…',
        'Connecting': 'Conectando',
        'Connection lost': 'Conexión perdida',
        'Connection re-established': 'Conexión restablecida',
        'Offline': '',
        'Online': 'En línea',
        'Scroll down to see new messages': 'Desplácese hacia abajo para ver nuevos mensajes',
        'Send': 'Enviar',
        'Since you didn\'t respond in the last %s minutes your conversation got closed.': 'Como no respondiste en los últimos %s minutos, tu conversación se cerró.',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Como no respondiste en los últimos %s minutos, tu conversación con <strong>%s</strong> se cerró.',
        'Start new conversation': 'Iniciar nueva conversación',
        'Today': 'Hoy dia',
        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Lo sentimos, lleva más tiempo del esperado obtener un espacio vacío. Vuelva a intentarlo más tarde o envíenos un correo electrónico. ¡Gracias!',
        'You are on waiting list position <strong>%s</strong>.': 'Está en la posición de la lista de espera <strong>%s</strong>.'
      },
      'fi': {
        '<strong>Chat</strong> with us!': '<strong>Keskustele</strong> kanssamme!',
        'All colleagues are busy.': 'Kaikki kollegat ovat varattuja.',
        'Chat closed by %s': '%s sulki keskustelun',
        'Compose your message…': 'Kirjoita viesti…',
        'Connecting': 'Yhdistetään',
        'Connection lost': '',
        'Connection re-established': 'Yhteys muodostettu uudelleen',
        'Offline': 'Poissa',
        'Online': 'Online',
        'Scroll down to see new messages': 'Rullaa alas nähdäksesi uudet viestit',
        'Send': 'Lähetä',
        'Since you didn\'t respond in the last %s minutes your conversation got closed.': 'Koska et vastannut viimeiseen %s minuuttiin, keskustelusi suljettiin.',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Koska et vastannut viimeiseen %s minuuttiin, keskustelusi <strong>%s</strong> kanssa suljettiin.',
        'Start new conversation': 'Aloita uusi keskustelu',
        'Today': 'Tänään',
        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Olemme pahoillamme, tyhjän paikan vapautumisessa kestää odotettua pidempään. Ole hyvä ja yritä myöhemmin uudestaan tai lähetä meille sähköpostia. Kiitos!',
        'You are on waiting list position <strong>%s</strong>.': 'Olet odotuslistalla sijalla <strong>%s</strong>.'
      },
      'fr': {
        '<strong>Chat</strong> with us!': '<strong>Chattez</strong> avec nous!',
        'All colleagues are busy.': 'Tout les agents sont occupés.',
        'Chat closed by %s': 'Chat fermé par %s',
        'Compose your message…': 'Ecrivez votre message…',
        'Connecting': 'Connexion',
        'Connection lost': 'Connexion perdue',
        'Connection re-established': 'Connexion ré-établie',
        'Offline': 'Hors-ligne',
        'Online': 'En ligne',
        'Scroll down to see new messages': 'Défiler vers le bas pour voir les nouveaux messages',
        'Send': 'Envoyer',
        'Since you didn\'t respond in the last %s minutes your conversation got closed.': 'Sans réponse de votre part depuis %s minutes, votre conservation a été clôturée.',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Sans réponse de votre part depuis %s minutes, votre conversation avec <strong>%s</strong> a été fermée.',
        'Start new conversation': 'Démarrer une nouvelle conversation',
        'Today': 'Aujourd\'hui',
        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Nous sommes désolés, trouver un opérateur disponible prend plus de temps que prévu. Réessayez plus tard ou envoyez-nous un mail. Merci !',
        'You are on waiting list position <strong>%s</strong>.': 'Vous êtes actuellement en position <strong>%s</strong> dans la file d\\\'attente.'
      },
      'he-il': {
        '<strong>Chat</strong> with us!': '<strong>שוחח</strong>איתנו!',
        'All colleagues are busy.': 'כל הנציגים תפוסים',
        'Chat closed by %s': 'הצאט נסגר ע"י %s',
        'Compose your message…': '',
        'Connecting': 'מתחבר',
        'Connection lost': '',
        'Connection re-established': 'החיבור שוחזר',
        'Offline': 'מנותק',
        'Online': 'אונליין',
        'Scroll down to see new messages': 'גלול למטה כדי לראות הודעות חדשות',
        'Send': 'שלח',
        'Since you didn\'t respond in the last %s minutes your conversation got closed.': 'מכיוון שלא הגבת במהלך %s הדקות האחרונות השיחה שלך נסגרה.',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'מכיוון שלא הגבת במהלך %s דקות השיחה שלך עם <strong>%s</strong> נסגרה.',
        'Start new conversation': 'התחל שיחה חדשה',
        'Today': 'היום',
        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'מצטערים, הזמן לקבלת נציג ארוך מהרגיל. נסה שוב מאוחר יותר או שלח לנו דוא"ל. תודה!',
        'You are on waiting list position <strong>%s</strong>.': 'מיקומך בתור <strong>%s</strong>.'
      },
      'hu': {
        '<strong>Chat</strong> with us!': '<strong>Chatelj</strong> velünk!',
        'All colleagues are busy.': 'Jelenleg minden kollégánk elfoglalt.',
        'Chat closed by %s': 'A beszélgetést lezárta %s',
        'Compose your message…': '',
        'Connecting': 'Csatlakozás',
        'Connection lost': '',
        'Connection re-established': 'Újracsatlakozás',
        'Offline': 'Offline',
        'Online': 'Elérhető',
        'Scroll down to see new messages': 'Görgess lejjebb az új üzenetekhez',
        'Send': 'Küldés',
        'Since you didn\'t respond in the last %s minutes your conversation got closed.': 'Mivel %s perce nem érkezett válasz, a beszélgetés lezárult.',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Mivel %s perce nem érkezett újabb üzenet, ezért a <strong>%s</strong> kollégával folytatott beszéletést lezártuk.',
        'Start new conversation': 'Új beszélgetés indítása',
        'Today': 'Ma',
        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Sajnáljuk, de a várakozási idő hosszabb a szokásosnál. Kérlek próbáld újra, vagy írd meg kérdésed emailben. Köszönjük!',
        'You are on waiting list position <strong>%s</strong>.': 'A várólistán a <strong>%s</strong>. pozícióban várakozol.'
      },
      'it': {
        '<strong>Chat</strong> with us!': '<strong>Chatta</strong> con noi!',
        'All colleagues are busy.': 'Tutti i colleghi sono occupati.',
        'Chat closed by %s': 'Chat chiusa da %s',
        'Compose your message…': 'Scrivi il tuo messaggio…',
        'Connecting': 'Connessione in corso',
        'Connection lost': 'Connessione persa',
        'Connection re-established': 'Connessione ristabilita',
        'Offline': 'Offline',
        'Online': 'Online',
        'Scroll down to see new messages': 'Scorri verso il basso per vedere i nuovi messaggi',
        'Send': 'Invia',
        'Since you didn\'t respond in the last %s minutes your conversation got closed.': 'Dato che non hai risposto negli ultimi %s minuti, la tua conversazione è stata chiusa.',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Dato che non hai risposto negli ultimi %s minuti, la tua conversazione con <strong>%s</strong> è stata chiusa.',
        'Start new conversation': 'Avvia una nuova chat',
        'Today': 'Oggi',
        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Siamo spiacenti, ci vuole più tempo del previsto per ottenere uno spazio libero. Riprova più tardi o inviaci un\'e-mail. Grazie!',
        'You are on waiting list position <strong>%s</strong>.': 'Sei alla posizione <strong>%s</strong> della lista di attesa.'
      },
      'nb': {
        '<strong>Chat</strong> with us!': '<strong>Chat</strong> med oss!',
        'All colleagues are busy.': 'Alle våre kolleger er for øyeblikket opptatt.',
        'Chat closed by %s': 'Chat avsluttes om %s',
        'Compose your message…': '',
        'Connecting': 'Koble til',
        'Connection lost': '',
        'Connection re-established': 'Tilkoblingen er gjenopprettet',
        'Offline': 'Avlogget',
        'Online': 'Pålogget',
        'Scroll down to see new messages': 'Rull ned for å se nye meldinger',
        'Send': 'Send',
        'Since you didn\'t respond in the last %s minutes your conversation got closed.': 'Ettersom du ikke har respondert i løpet av de siste %s minuttene, har samtalen nå blitt avsluttet.',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Ettersom du ikke har respondert i løpet av de siste %s minuttene av samtalen, vil samtalen med  <strong>%s</strong> nå avsluttes.',
        'Start new conversation': 'Start en ny samtale',
        'Today': 'I dag',
        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Vi beklager, men det tar lengre tid enn vanlig å få en ledig plass i vår chat. Vennligst prøv igjen på et senere tidspunkt eller send oss en e-post. Tusen takk!',
        'You are on waiting list position <strong>%s</strong>.': 'Du står nå i kø og er nr. <strong>%s</strong> på ventelisten.'
      },
      'nl': {
        '<strong>Chat</strong> with us!': '<strong>Chat</strong> met ons!',
        'All colleagues are busy.': 'Alle collega\'s zijn bezet.',
        'Chat closed by %s': 'Chat gesloten door %s',
        'Compose your message…': 'Stel je bericht op…',
        'Connecting': 'Verbinden',
        'Connection lost': 'Verbinding verbroken',
        'Connection re-established': 'Verbinding hersteld',
        'Offline': 'Offline',
        'Online': 'Online',
        'Scroll down to see new messages': 'Scroll naar beneden om nieuwe tickets te bekijken',
        'Send': 'Verstuur',
        'Since you didn\'t respond in the last %s minutes your conversation got closed.': 'De chat is afgesloten omdat je de laatste %s minuten niet hebt gereageerd.',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Je chat met <strong>%s</strong> is afgesloten omdat je niet hebt gereageerd in de laatste %s minuten.',
        'Start new conversation': 'Nieuw gesprek starten',
        'Today': 'Vandaag',
        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Onze excuses, het duurt langer dan verwacht om de chat te starten. Probeer het later opnieuw, of stuur ons een e-mail. Bedankt!',
        'You are on waiting list position <strong>%s</strong>.': 'U bevindt zich op wachtlijstpositie <strong>%s</strong>.'
      },
      'pl': {
        '<strong>Chat</strong> with us!': '<strong>Czatuj</strong> z nami!',
        'All colleagues are busy.': 'Wszyscy agenci są zajęci.',
        'Chat closed by %s': 'Chat zamknięty przez %s',
        'Compose your message…': 'Skomponuj swoją wiadomość…',
        'Connecting': 'Łączenie',
        'Connection lost': 'Utracono połączenie',
        'Connection re-established': 'Ponowne nawiązanie połączenia',
        'Offline': 'Offline',
        'Online': 'Online',
        'Scroll down to see new messages': 'Skroluj w dół, aby zobaczyć wiadomości',
        'Send': 'Wyślij',
        'Since you didn\'t respond in the last %s minutes your conversation got closed.': 'Ponieważ nie odpowiedziałeś w ciągu ostatnich %s minut, Twoja rozmowa została zamknięta.',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Ponieważ nie odpowiedziałeś w ciągu ostatnich %s minut, Twoja rozmowa z <strong>%s</strong> została zamknięta.',
        'Start new conversation': 'Rozpocznij nową rozmowę',
        'Today': 'Dzisiaj',
        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Przepraszamy, otrzymanie pustego slotu trwa dłużej, niż oczekiwano. Spróbuj ponownie później lub wyślij nam e-mail. Dziękuję!',
        'You are on waiting list position <strong>%s</strong>.': 'Jesteś na pozycji listy oczekujących <strong>%s</strong>.'
      },
      'pt': {
        '<strong>Chat</strong> with us!': '<strong>Chat</strong> fale conosco!',
        'All colleagues are busy.': 'Nossos atendentes estão ocupados.',
        'Chat closed by %s': 'Chat encerrado por %s',
        'Compose your message…': 'Escreva sua mensagem…',
        'Connecting': 'Conectando',
        'Connection lost': 'Conexão perdida',
        'Connection re-established': 'Conexão restabelecida',
        'Offline': 'Desconectado',
        'Online': 'Online',
        'Scroll down to see new messages': 'Rolar para baixo para ver novas mensagems',
        'Send': 'Enviar',
        'Since you didn\'t respond in the last %s minutes your conversation got closed.': 'Como você não respondeu nos últimos %s minutos sua conversa foi encerrada.',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Como você não respondeu nos últimos %s minutos sua conversa com <strong>%s</strong> foi encerrada.',
        'Start new conversation': 'Iniciar uma nova conversa',
        'Today': 'Hoje',
        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Desculpe, está levando mais tempo que o esperado para conseguir um assento vago. Por favor, tente novamente mais tarde ou envie-nos um e-mail. Obrigado!',
        'You are on waiting list position <strong>%s</strong>.': 'Você está na posição <strong>%s</strong> da lista de espera.'
      },
      'ru': {
        '<strong>Chat</strong> with us!': '<strong>Напишите</strong> нам!',
        'All colleagues are busy.': 'Все коллеги заняты.',
        'Chat closed by %s': 'Чат закрыт %s',
        'Compose your message…': 'Составьте сообщение…',
        'Connecting': 'Подключение',
        'Connection lost': 'Подключение потеряно',
        'Connection re-established': 'Подключение восстановлено',
        'Offline': 'Оффлайн',
        'Online': 'В сети',
        'Scroll down to see new messages': 'Прокрутите вниз, чтобы увидеть новые сообщения',
        'Send': 'Отправить',
        'Since you didn\'t respond in the last %s minutes your conversation got closed.': 'Поскольку вы не ответили в течение последних %s минут, ваша беседа была закрыта.',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Поскольку вы не ответили в течение последних %s минут, ваш разговор с <strong>%s</strong> был закрыт.',
        'Start new conversation': 'Начать новую беседу',
        'Today': 'Сегодня',
        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Извините, получение свободного слота занимает больше времени, чем ожидалось. Пожалуйста, повторите попытку позже или отправьте нам письмо. Благодарим вас!',
        'You are on waiting list position <strong>%s</strong>.': 'Вы находитесь в списке ожидания <strong>%s</strong>.'
      },
      'sv': {
        '<strong>Chat</strong> with us!': '<strong>Chatta</strong> med oss!',
        'All colleagues are busy.': 'Alla kollegor är upptagna.',
        'Chat closed by %s': 'Chatt stängd av %s',
        'Compose your message…': '',
        'Connecting': 'Ansluter',
        'Connection lost': '',
        'Connection re-established': 'Anslutningen återupprättas',
        'Offline': 'Offline',
        'Online': 'Online',
        'Scroll down to see new messages': 'Bläddra ner för att se nya meddelanden',
        'Send': 'Skicka',
        'Since you didn\'t respond in the last %s minutes your conversation got closed.': 'Då du inte svarat inom de senaste %s minuterna så avslutades din chatt.',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Eftersom du inte svarat inom %s minuterna i din konversation med <strong>%s</strong> så stängdes chatten.',
        'Start new conversation': 'Starta ny konversation',
        'Today': 'Idag',
        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Vi är ledsna, det tar längre tid som förväntat att få en ledig plats. Försök igen senare eller skicka ett e-postmeddelande till oss. Tack!',
        'You are on waiting list position <strong>%s</strong>.': 'Du är på väntelistan som position <strong>%s</strong>.'
      },
      'zh-cn': {
        '<strong>Chat</strong> with us!': '发起<strong>即时对话</strong>!',
        'All colleagues are busy.': '所有同事都很忙。',
        'Chat closed by %s': '对话被 %s 终止',
        'Compose your message…': '编辑您的信息…',
        'Connecting': '连接中',
        'Connection lost': '',
        'Connection re-established': '正在重新建立连接',
        'Offline': '离线',
        'Online': '在线',
        'Scroll down to see new messages': '向下滚动以查看新消息',
        'Send': '发送',
        'Since you didn\'t respond in the last %s minutes your conversation got closed.': '由于您超过 %s 分钟没有任何回复, 该对话已被关闭.',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': '由于您超过 %s 分钟没有回复, 您与 <strong>%s</strong> 的会话已被关闭.',
        'Start new conversation': '开始新的会话',
        'Today': '今天',
        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': '非常抱歉, 目前需要等候更长的时间才能接入对话, 请稍后重试或向我们发送电子邮件. 谢谢!',
        'You are on waiting list position <strong>%s</strong>.': '您目前的等候位置是第 <strong>%s</strong> 位.'
      },
      'zh-tw': {
        '<strong>Chat</strong> with us!': '開始<strong>即時對话</strong>!',
        'All colleagues are busy.': '所有服務人員都在忙碌中.',
        'Chat closed by %s': '',
        'Compose your message…': '',
        'Connecting': '連線中',
        'Connection lost': '',
        'Connection re-established': '正在重新建立連線中',
        'Offline': '离线',
        'Online': '線上',
        'Scroll down to see new messages': '向下滾動以查看新訊息',
        'Send': '寄送',
        'Since you didn\'t respond in the last %s minutes your conversation got closed.': '由於你超過 %s 分鐘沒有任何回應, 該對話已被關閉.',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': '由於你超過 %s 分鐘沒有回應, 你與 <strong>%s</strong> 的對話已被關閉.',
        'Start new conversation': '開始新的對話',
        'Today': '今天',
        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': '非常抱歉, 當前需要等候更長的時間方可排入對話程序, 請稍後重試或向我們寄送電子郵件. 謝謝!',
        'You are on waiting list position <strong>%s</strong>.': '你目前的等候位置是第 <strong>%s</strong> 順位.'
      }
    };

    ZammadChat.prototype.sessionId = void 0;

    ZammadChat.prototype.scrolledToBottom = true;

    ZammadChat.prototype.scrollSnapTolerance = 10;

    ZammadChat.prototype.richTextFormatKey = {
      66: true,
      73: true,
      85: true,
      83: true
    };

    ZammadChat.prototype.T = function() {
      var item, items, j, len, string, translations;
      string = arguments[0], items = 2 <= arguments.length ? slice.call(arguments, 1) : [];
      if (this.options.lang && this.options.lang !== 'en') {
        if (!this.translations[this.options.lang]) {
          this.log.notice("Translation '" + this.options.lang + "' needed!");
        } else {
          translations = this.translations[this.options.lang];
          if (!translations[string]) {
            this.log.notice("Translation needed for '" + string + "'");
          }
          string = translations[string] || string;
        }
      }
      if (items) {
        for (j = 0, len = items.length; j < len; j++) {
          item = items[j];
          string = string.replace(/%s/, item);
        }
      }
      return string;
    };

    ZammadChat.prototype.view = function(name) {
      return (function(_this) {
        return function(options) {
          if (!options) {
            options = {};
          }
          options.T = _this.T;
          options.background = _this.options.background;
          options.flat = _this.options.flat;
          options.fontSize = _this.options.fontSize;
          return window.zammadChatTemplates[name](options);
        };
      })(this);
    };

    function ZammadChat(options) {
      this.removeAttributes = bind(this.removeAttributes, this);
      this.startTimeoutObservers = bind(this.startTimeoutObservers, this);
      this.onCssLoaded = bind(this.onCssLoaded, this);
      this.setAgentOnlineState = bind(this.setAgentOnlineState, this);
      this.onConnectionEstablished = bind(this.onConnectionEstablished, this);
      this.setSessionId = bind(this.setSessionId, this);
      this.onConnectionReestablished = bind(this.onConnectionReestablished, this);
      this.reconnect = bind(this.reconnect, this);
      this.destroy = bind(this.destroy, this);
      this.onScrollHintClick = bind(this.onScrollHintClick, this);
      this.detectScrolledtoBottom = bind(this.detectScrolledtoBottom, this);
      this.onLeaveTemporary = bind(this.onLeaveTemporary, this);
      this.onAgentTypingEnd = bind(this.onAgentTypingEnd, this);
      this.onAgentTypingStart = bind(this.onAgentTypingStart, this);
      this.onQueue = bind(this.onQueue, this);
      this.onQueueScreen = bind(this.onQueueScreen, this);
      this.onWebSocketClose = bind(this.onWebSocketClose, this);
      this.onCloseAnimationEnd = bind(this.onCloseAnimationEnd, this);
      this.close = bind(this.close, this);
      this.toggle = bind(this.toggle, this);
      this.sessionClose = bind(this.sessionClose, this);
      this.onOpenAnimationEnd = bind(this.onOpenAnimationEnd, this);
      this.open = bind(this.open, this);
      this.renderMessage = bind(this.renderMessage, this);
      this.receiveMessage = bind(this.receiveMessage, this);
      this.onSubmit = bind(this.onSubmit, this);
      this.onInput = bind(this.onInput, this);
      this.onReopenSession = bind(this.onReopenSession, this);
      this.onError = bind(this.onError, this);
      this.onWebSocketMessage = bind(this.onWebSocketMessage, this);
      this.send = bind(this.send, this);
      this.onKeydown = bind(this.onKeydown, this);
      this.onPaste = bind(this.onPaste, this);
      this.onDrop = bind(this.onDrop, this);
      this.render = bind(this.render, this);
      this.view = bind(this.view, this);
      this.T = bind(this.T, this);
      ZammadChat.__super__.constructor.call(this, options);
      if (typeof jQuery !== 'undefined' && this.options.target instanceof jQuery) {
        this.log.notice('Chat: target option is a jQuery object. jQuery is not a requirement for the chat any more.');
        this.options.target = this.options.target.get(0);
      }
      this.isFullscreen = window.matchMedia && window.matchMedia('(max-width: 768px)').matches;
      this.scrollRoot = this.getScrollRoot();
      if (!window.WebSocket || !sessionStorage) {
        this.state = 'unsupported';
        this.log.notice('Chat: Browser not supported!');
        return;
      }
      if (!this.options.chatId) {
        this.state = 'unsupported';
        this.log.error('Chat: need chatId as option!');
        return;
      }
      if (!this.options.lang) {
        this.options.lang = document.documentElement.getAttribute('lang');
      }
      if (this.options.lang) {
        if (!this.translations[this.options.lang]) {
          this.log.debug("lang: No " + this.options.lang + " found, try first two letters");
          this.options.lang = this.options.lang.replace(/-.+?$/, '');
        }
        this.log.debug("lang: " + this.options.lang);
      }
      if (!this.options.host) {
        this.detectHost();
      }
      this.loadCss();
      this.io = new Io(this.options);
      this.io.set({
        onOpen: this.render,
        onClose: this.onWebSocketClose,
        onMessage: this.onWebSocketMessage,
        onError: this.onError
      });
      this.io.connect();
    }

    ZammadChat.prototype.getScrollRoot = function() {
      var end, html, start;
      if ('scrollingElement' in document) {
        return document.scrollingElement;
      }
      html = document.documentElement;
      start = parseInt(html.pageYOffset, 10);
      html.pageYOffset = start + 1;
      end = parseInt(html.pageYOffset, 10);
      html.pageYOffset = start;
      if (end > start) {
        return html;
      } else {
        return document.body;
      }
    };

    ZammadChat.prototype.render = function() {
      var btn;
      if (!this.el || !document.querySelector('.zammad-chat')) {
        this.renderBase();
      }
      btn = document.querySelector("." + this.options.buttonClass);
      if (btn) {
        btn.classList.add(this.options.inactiveClass);
      }
      this.setAgentOnlineState('online');
      this.log.debug('widget rendered');
      this.startTimeoutObservers();
      this.idleTimeout.start();
      this.sessionId = sessionStorage.getItem('sessionId');
      return this.send('chat_status_customer', {
        session_id: this.sessionId,
        url: window.location.href
      });
    };

    ZammadChat.prototype.renderBase = function() {
      if (this.el) {
        this.el.remove();
      }
      this.options.target.insertAdjacentHTML('beforeend', this.view('chat')({
        title: this.options.title,
        scrollHint: this.options.scrollHint
      }));
      this.el = this.options.target.querySelector('.zammad-chat');
      this.input = this.el.querySelector('.zammad-chat-input');
      this.body = this.el.querySelector('.zammad-chat-body');
      this.el.querySelector('.js-chat-open').addEventListener('click', this.open);
      this.el.querySelector('.js-chat-toggle').addEventListener('click', this.toggle);
      this.el.querySelector('.js-chat-status').addEventListener('click', this.stopPropagation);
      this.el.querySelector('.zammad-chat-controls').addEventListener('submit', this.onSubmit);
      this.body.addEventListener('scroll', this.detectScrolledtoBottom);
      this.el.querySelector('.zammad-scroll-hint').addEventListener('click', this.onScrollHintClick);
      this.input.addEventListener('keydown', this.onKeydown);
      this.input.addEventListener('input', this.onInput);
      this.input.addEventListener('paste', this.onPaste);
      this.input.addEventListener('drop', this.onDrop);
      window.addEventListener('beforeunload', this.onLeaveTemporary);
      return window.addEventListener('hashchange', (function(_this) {
        return function() {
          if (_this.isOpen) {
            if (_this.sessionId) {
              _this.send('chat_session_notice', {
                session_id: _this.sessionId,
                message: window.location.href
              });
            }
            return;
          }
          return _this.idleTimeout.start();
        };
      })(this));
    };

    ZammadChat.prototype.stopPropagation = function(event) {
      return event.stopPropagation();
    };

    ZammadChat.prototype.onDrop = function(e) {
      var dataTransfer, file, reader, x, y;
      e.stopPropagation();
      e.preventDefault();
      if (window.dataTransfer) {
        dataTransfer = window.dataTransfer;
      } else if (e.dataTransfer) {
        dataTransfer = e.dataTransfer;
      } else {
        throw 'No clipboardData support';
      }
      x = e.clientX;
      y = e.clientY;
      file = dataTransfer.files[0];
      if (file.type.match('image.*')) {
        reader = new FileReader();
        reader.onload = (function(_this) {
          return function(e) {
            var insert;
            insert = function(dataUrl, width) {
              var img, pos, range, result;
              if (_this.isRetina()) {
                width = width / 2;
              }
              result = dataUrl;
              img = new Image();
              img.style.width = '100%';
              img.style.maxWidth = width + 'px';
              img.src = result;
              if (document.caretPositionFromPoint) {
                pos = document.caretPositionFromPoint(x, y);
                range = document.createRange();
                range.setStart(pos.offsetNode, pos.offset);
                range.collapse();
                return range.insertNode(img);
              } else if (document.caretRangeFromPoint) {
                range = document.caretRangeFromPoint(x, y);
                return range.insertNode(img);
              } else {
                return console.log('could not find carat');
              }
            };
            return _this.resizeImage(e.target.result, 460, 'auto', 2, 'image/jpeg', 'auto', insert);
          };
        })(this);
        return reader.readAsDataURL(file);
      }
    };

    ZammadChat.prototype.onPaste = function(e) {
      var clipboardData, docType, html, htmlTmp, imageFile, imageInserted, item, j, k, l, len, len1, len2, len3, m, match, newTag, node, outer, reader, ref, ref1, ref2, ref3, regex, replacementTag, sanitized, text;
      e.stopPropagation();
      e.preventDefault();
      if (e.clipboardData) {
        clipboardData = e.clipboardData;
      } else if (window.clipboardData) {
        clipboardData = window.clipboardData;
      } else if (e.clipboardData) {
        clipboardData = e.clipboardData;
      } else {
        throw 'No clipboardData support';
      }
      imageInserted = false;
      if (clipboardData && clipboardData.items && clipboardData.items[0]) {
        item = clipboardData.items[0];
        if (item.kind === 'file' && (item.type === 'image/png' || item.type === 'image/jpeg')) {
          imageFile = item.getAsFile();
          reader = new FileReader();
          reader.onload = (function(_this) {
            return function(e) {
              var insert;
              insert = function(dataUrl, width) {
                var img;
                if (_this.isRetina()) {
                  width = width / 2;
                }
                img = new Image();
                img.style.width = '100%';
                img.style.maxWidth = width + 'px';
                img.src = dataUrl;
                return document.execCommand('insertHTML', false, img);
              };
              return _this.resizeImage(e.target.result, 460, 'auto', 2, 'image/jpeg', 'auto', insert);
            };
          })(this);
          reader.readAsDataURL(imageFile);
          imageInserted = true;
        }
      }
      if (imageInserted) {
        return;
      }
      text = void 0;
      docType = void 0;
      try {
        text = clipboardData.getData('text/html');
        docType = 'html';
        if (!text || text.length === 0) {
          docType = 'text';
          text = clipboardData.getData('text/plain');
        }
        if (!text || text.length === 0) {
          docType = 'text2';
          text = clipboardData.getData('text');
        }
      } catch (error) {
        e = error;
        console.log('Sorry, can\'t insert markup because browser is not supporting it.');
        docType = 'text3';
        text = clipboardData.getData('text');
      }
      if (docType === 'text' || docType === 'text2' || docType === 'text3') {
        text = '<div>' + text.replace(/\n/g, '</div><div>') + '</div>';
        text = text.replace(/<div><\/div>/g, '<div><br></div>');
      }
      console.log('p', docType, text);
      if (docType === 'html') {
        html = document.createElement('div');
        sanitized = DOMPurify.sanitize(text);
        this.log.debug('sanitized HTML clipboard', sanitized);
        html.innerHTML = sanitized;
        match = false;
        htmlTmp = text;
        regex = new RegExp('<(/w|w)\:[A-Za-z]');
        if (htmlTmp.match(regex)) {
          match = true;
          htmlTmp = htmlTmp.replace(regex, '');
        }
        regex = new RegExp('<(/o|o)\:[A-Za-z]');
        if (htmlTmp.match(regex)) {
          match = true;
          htmlTmp = htmlTmp.replace(regex, '');
        }
        if (match) {
          html = this.wordFilter(html);
        }
        ref = html.childNodes;
        for (j = 0, len = ref.length; j < len; j++) {
          node = ref[j];
          if (node.nodeType === 8) {
            node.remove();
          }
        }
        ref1 = html.querySelectorAll('a, font, small, time, form, label');
        for (k = 0, len1 = ref1.length; k < len1; k++) {
          node = ref1[k];
          node.outerHTML = node.innerHTML;
        }
        replacementTag = 'div';
        ref2 = html.querySelectorAll('textarea');
        for (l = 0, len2 = ref2.length; l < len2; l++) {
          node = ref2[l];
          outer = node.outerHTML;
          regex = new RegExp('<' + node.tagName, 'i');
          newTag = outer.replace(regex, '<' + replacementTag);
          regex = new RegExp('</' + node.tagName, 'i');
          newTag = newTag.replace(regex, '</' + replacementTag);
          node.outerHTML = newTag;
        }
        ref3 = html.querySelectorAll('font, img, svg, input, select, button, style, applet, embed, noframes, canvas, script, frame, iframe, meta, link, title, head, fieldset');
        for (m = 0, len3 = ref3.length; m < len3; m++) {
          node = ref3[m];
          node.remove();
        }
        this.removeAttributes(html);
        text = html.innerHTML;
      }
      if (docType === 'text3') {
        this.pasteHtmlAtCaret(text);
      } else {
        document.execCommand('insertHTML', false, text);
      }
      return true;
    };

    ZammadChat.prototype.onKeydown = function(e) {
      var richtTextControl;
      if (!this.inputDisabled && !e.shiftKey && e.keyCode === 13) {
        e.preventDefault();
        this.sendMessage();
      }
      richtTextControl = false;
      if (!e.altKey && !e.ctrlKey && e.metaKey) {
        richtTextControl = true;
      } else if (!e.altKey && e.ctrlKey && !e.metaKey) {
        richtTextControl = true;
      }
      if (richtTextControl && this.richTextFormatKey[e.keyCode]) {
        e.preventDefault();
        if (e.keyCode === 66) {
          document.execCommand('bold');
          return true;
        }
        if (e.keyCode === 73) {
          document.execCommand('italic');
          return true;
        }
        if (e.keyCode === 85) {
          document.execCommand('underline');
          return true;
        }
        if (e.keyCode === 83) {
          document.execCommand('strikeThrough');
          return true;
        }
      }
    };

    ZammadChat.prototype.send = function(event, data) {
      if (data == null) {
        data = {};
      }
      data.chat_id = this.options.chatId;
      return this.io.send(event, data);
    };

    ZammadChat.prototype.onWebSocketMessage = function(pipes) {
      var j, len, pipe;
      for (j = 0, len = pipes.length; j < len; j++) {
        pipe = pipes[j];
        this.log.debug('ws:onmessage', pipe);
        switch (pipe.event) {
          case 'chat_error':
            this.log.notice(pipe.data);
            if (pipe.data && pipe.data.state === 'chat_disabled') {
              this.destroy({
                remove: true
              });
            }
            break;
          case 'chat_session_message':
            if (pipe.data.self_written) {
              return;
            }
            this.receiveMessage(pipe.data);
            break;
          case 'chat_session_typing':
            if (pipe.data.self_written) {
              return;
            }
            this.onAgentTypingStart();
            break;
          case 'chat_session_start':
            this.onConnectionEstablished(pipe.data);
            break;
          case 'chat_session_queue':
            this.onQueueScreen(pipe.data);
            break;
          case 'chat_session_closed':
            this.onSessionClosed(pipe.data);
            break;
          case 'chat_session_left':
            this.onSessionClosed(pipe.data);
            break;
          case 'chat_status_customer':
            switch (pipe.data.state) {
              case 'online':
                this.sessionId = void 0;
                if (!this.options.cssAutoload || this.cssLoaded) {
                  this.onReady();
                } else {
                  this.socketReady = true;
                }
                break;
              case 'offline':
                this.onError('Zammad Chat: No agent online');
                break;
              case 'chat_disabled':
                this.onError('Zammad Chat: Chat is disabled');
                break;
              case 'no_seats_available':
                this.onError("Zammad Chat: Too many clients in queue. Clients in queue: " + pipe.data.queue);
                break;
              case 'reconnect':
                this.onReopenSession(pipe.data);
            }
        }
      }
    };

    ZammadChat.prototype.onReady = function() {
      var base, btn;
      this.log.debug('widget ready for use');
      btn = document.querySelector("." + this.options.buttonClass);
      if (btn) {
        btn.addEventListener('click', this.open);
        btn.classList.remove(this.options.inactiveClass);
      }
      if (typeof (base = this.options).onReady === "function") {
        base.onReady();
      }
      if (this.options.show) {
        return this.show();
      }
    };

    ZammadChat.prototype.onError = function(message) {
      var base, btn;
      this.log.debug(message);
      this.addStatus(message);
      btn = document.querySelector("." + this.options.buttonClass);
      if (btn) {
        btn.classList.add('zammad-chat-is-hidden');
      }
      if (this.isOpen) {
        this.disableInput();
        this.destroy({
          remove: false
        });
      } else {
        this.destroy({
          remove: true
        });
      }
      return typeof (base = this.options).onError === "function" ? base.onError(message) : void 0;
    };

    ZammadChat.prototype.onReopenSession = function(data) {
      var j, len, message, ref, unfinishedMessage;
      this.log.debug('old messages', data.session);
      this.inactiveTimeout.start();
      unfinishedMessage = sessionStorage.getItem('unfinished_message');
      if (data.agent) {
        this.onConnectionEstablished(data);
        ref = data.session;
        for (j = 0, len = ref.length; j < len; j++) {
          message = ref[j];
          this.renderMessage({
            message: message.content,
            id: message.id,
            from: message.created_by_id ? 'agent' : 'customer'
          });
        }
        if (unfinishedMessage) {
          this.input.innerHTML = unfinishedMessage;
        }
      }
      if (data.position) {
        this.onQueue(data);
      }
      this.show();
      this.open();
      this.scrollToBottom();
      if (unfinishedMessage) {
        return this.input.focus();
      }
    };

    ZammadChat.prototype.onInput = function() {
      var j, len, message, ref;
      ref = this.el.querySelectorAll('.zammad-chat-message--unread');
      for (j = 0, len = ref.length; j < len; j++) {
        message = ref[j];
        message.classList.remove('zammad-chat-message--unread');
      }
      sessionStorage.setItem('unfinished_message', this.input.innerHTML);
      return this.onTyping();
    };

    ZammadChat.prototype.onTyping = function() {
      if (this.isTyping && this.isTyping > new Date(new Date().getTime() - 1500)) {
        return;
      }
      this.isTyping = new Date();
      this.send('chat_session_typing', {
        session_id: this.sessionId
      });
      return this.inactiveTimeout.start();
    };

    ZammadChat.prototype.onSubmit = function(event) {
      event.preventDefault();
      return this.sendMessage();
    };

    ZammadChat.prototype.sendMessage = function() {
      var message, messageElement;
      message = this.input.innerHTML;
      if (!message) {
        return;
      }
      this.inactiveTimeout.start();
      sessionStorage.removeItem('unfinished_message');
      messageElement = this.view('message')({
        message: message,
        from: 'customer',
        id: this._messageCount++,
        unreadClass: ''
      });
      this.maybeAddTimestamp();
      if (this.el.querySelector('.zammad-chat-message--typing')) {
        this.lastAddedType = 'typing-placeholder';
        this.el.querySelector('.zammad-chat-message--typing').insertAdjacentHTML('beforebegin', messageElement);
      } else {
        this.lastAddedType = 'message--customer';
        this.body.insertAdjacentHTML('beforeend', messageElement);
      }
      this.input.innerHTML = '';
      this.scrollToBottom();
      return this.send('chat_session_message', {
        content: message,
        id: this._messageCount,
        session_id: this.sessionId
      });
    };

    ZammadChat.prototype.receiveMessage = function(data) {
      this.inactiveTimeout.start();
      this.onAgentTypingEnd();
      this.maybeAddTimestamp();
      this.renderMessage({
        message: data.message.content,
        id: data.id,
        from: 'agent'
      });
      return this.scrollToBottom({
        showHint: true
      });
    };

    ZammadChat.prototype.renderMessage = function(data) {
      this.lastAddedType = "message--" + data.from;
      data.unreadClass = document.hidden ? ' zammad-chat-message--unread' : '';
      return this.body.insertAdjacentHTML('beforeend', this.view('message')(data));
    };

    ZammadChat.prototype.open = function() {
      var remainerHeight;
      if (this.isOpen) {
        this.log.debug('widget already open, block');
        return;
      }
      this.isOpen = true;
      this.log.debug('open widget');
      this.show();
      if (!this.sessionId) {
        this.showLoader();
      }
      this.el.classList.add('zammad-chat-is-open');
      remainerHeight = this.el.clientHeight - this.el.querySelector('.zammad-chat-header').offsetHeight;
      this.el.style.transform = "translateY(" + remainerHeight + "px)";
      this.el.clientHeight;
      if (!this.sessionId) {
        this.el.addEventListener('transitionend', this.onOpenAnimationEnd);
        this.el.classList.add('zammad-chat--animate');
        this.el.clientHeight;
        this.el.style.transform = '';
        return this.send('chat_session_init', {
          url: window.location.href
        });
      } else {
        this.el.style.transform = '';
        return this.onOpenAnimationEnd();
      }
    };

    ZammadChat.prototype.onOpenAnimationEnd = function() {
      var base;
      this.el.removeEventListener('transitionend', this.onOpenAnimationEnd);
      this.el.classList.remove('zammad-chat--animate');
      this.idleTimeout.stop();
      if (this.isFullscreen) {
        this.disableScrollOnRoot();
      }
      return typeof (base = this.options).onOpenAnimationEnd === "function" ? base.onOpenAnimationEnd() : void 0;
    };

    ZammadChat.prototype.sessionClose = function() {
      this.send('chat_session_close', {
        session_id: this.sessionId
      });
      this.inactiveTimeout.stop();
      this.waitingListTimeout.stop();
      sessionStorage.removeItem('unfinished_message');
      if (this.onInitialQueueDelayId) {
        clearTimeout(this.onInitialQueueDelayId);
      }
      return this.setSessionId(void 0);
    };

    ZammadChat.prototype.toggle = function(event) {
      if (this.isOpen) {
        return this.close(event);
      } else {
        return this.open(event);
      }
    };

    ZammadChat.prototype.close = function(event) {
      var remainerHeight;
      if (!this.isOpen) {
        this.log.debug('can\'t close widget, it\'s not open');
        return;
      }
      if (this.initDelayId) {
        clearTimeout(this.initDelayId);
      }
      if (this.sessionId) {
        this.log.debug('session close before widget close');
        this.sessionClose();
      }
      this.log.debug('close widget');
      if (event) {
        event.stopPropagation();
      }
      if (this.isFullscreen) {
        this.enableScrollOnRoot();
      }
      remainerHeight = this.el.clientHeight - this.el.querySelector('.zammad-chat-header').offsetHeight;
      this.el.addEventListener('transitionend', this.onCloseAnimationEnd);
      this.el.classList.add('zammad-chat--animate');
      document.offsetHeight;
      return this.el.style.transform = "translateY(" + remainerHeight + "px)";
    };

    ZammadChat.prototype.onCloseAnimationEnd = function() {
      var base;
      this.el.removeEventListener('transitionend', this.onCloseAnimationEnd);
      this.el.classList.remove('zammad-chat-is-open', 'zammad-chat--animate');
      this.el.style.transform = '';
      this.showLoader();
      this.el.querySelector('.zammad-chat-welcome').classList.remove('zammad-chat-is-hidden');
      this.el.querySelector('.zammad-chat-agent').classList.add('zammad-chat-is-hidden');
      this.el.querySelector('.zammad-chat-agent-status').classList.add('zammad-chat-is-hidden');
      this.isOpen = false;
      if (typeof (base = this.options).onCloseAnimationEnd === "function") {
        base.onCloseAnimationEnd();
      }
      return this.io.reconnect();
    };

    ZammadChat.prototype.onWebSocketClose = function() {
      if (this.isOpen) {
        return;
      }
      if (this.el) {
        this.el.classList.remove('zammad-chat-is-shown');
        return this.el.classList.remove('zammad-chat-is-loaded');
      }
    };

    ZammadChat.prototype.show = function() {
      if (this.state === 'offline') {
        return;
      }
      this.el.classList.add('zammad-chat-is-loaded');
      return this.el.classList.add('zammad-chat-is-shown');
    };

    ZammadChat.prototype.disableInput = function() {
      this.inputDisabled = true;
      this.input.setAttribute('contenteditable', false);
      this.el.querySelector('.zammad-chat-send').disabled = true;
      return this.io.close();
    };

    ZammadChat.prototype.enableInput = function() {
      this.inputDisabled = false;
      this.input.setAttribute('contenteditable', true);
      return this.el.querySelector('.zammad-chat-send').disabled = false;
    };

    ZammadChat.prototype.hideModal = function() {
      return this.el.querySelector('.zammad-chat-modal').innerHTML = '';
    };

    ZammadChat.prototype.onQueueScreen = function(data) {
      var show;
      this.setSessionId(data.session_id);
      show = (function(_this) {
        return function() {
          _this.onQueue(data);
          return _this.waitingListTimeout.start();
        };
      })(this);
      if (this.initialQueueDelay && !this.onInitialQueueDelayId) {
        this.onInitialQueueDelayId = setTimeout(show, this.initialQueueDelay);
        return;
      }
      if (this.onInitialQueueDelayId) {
        clearTimeout(this.onInitialQueueDelayId);
      }
      return show();
    };

    ZammadChat.prototype.onQueue = function(data) {
      this.log.notice('onQueue', data.position);
      this.inQueue = true;
      return this.el.querySelector('.zammad-chat-modal').innerHTML = this.view('waiting')({
        position: data.position
      });
    };

    ZammadChat.prototype.onAgentTypingStart = function() {
      if (this.stopTypingId) {
        clearTimeout(this.stopTypingId);
      }
      this.stopTypingId = setTimeout(this.onAgentTypingEnd, 3000);
      if (this.el.querySelector('.zammad-chat-message--typing')) {
        return;
      }
      this.maybeAddTimestamp();
      this.body.insertAdjacentHTML('beforeend', this.view('typingIndicator')());
      if (!this.isVisible(this.el.querySelector('.zammad-chat-message--typing'), true)) {
        return;
      }
      return this.scrollToBottom();
    };

    ZammadChat.prototype.onAgentTypingEnd = function() {
      if (this.el.querySelector('.zammad-chat-message--typing')) {
        return this.el.querySelector('.zammad-chat-message--typing').remove();
      }
    };

    ZammadChat.prototype.onLeaveTemporary = function() {
      if (!this.sessionId) {
        return;
      }
      return this.send('chat_session_leave_temporary', {
        session_id: this.sessionId
      });
    };

    ZammadChat.prototype.maybeAddTimestamp = function() {
      var label, time, timestamp;
      timestamp = Date.now();
      if (!this.lastTimestamp || (timestamp - this.lastTimestamp) > this.showTimeEveryXMinutes * 60000) {
        label = this.T('Today');
        time = new Date().toTimeString().substr(0, 5);
        if (this.lastAddedType === 'timestamp') {
          this.updateLastTimestamp(label, time);
          return this.lastTimestamp = timestamp;
        } else {
          this.body.insertAdjacentHTML('beforeend', this.view('timestamp')({
            label: label,
            time: time
          }));
          this.lastTimestamp = timestamp;
          this.lastAddedType = 'timestamp';
          return this.scrollToBottom();
        }
      }
    };

    ZammadChat.prototype.updateLastTimestamp = function(label, time) {
      var timestamps;
      if (!this.el) {
        return;
      }
      timestamps = this.el.querySelectorAll('.zammad-chat-body .zammad-chat-timestamp');
      if (!timestamps) {
        return;
      }
      return timestamps[timestamps.length - 1].outerHTML = this.view('timestamp')({
        label: label,
        time: time
      });
    };

    ZammadChat.prototype.addStatus = function(status) {
      if (!this.el) {
        return;
      }
      this.maybeAddTimestamp();
      this.body.insertAdjacentHTML('beforeend', this.view('status')({
        status: status
      }));
      return this.scrollToBottom();
    };

    ZammadChat.prototype.detectScrolledtoBottom = function() {
      var scrollBottom;
      scrollBottom = this.body.scrollTop + this.body.offsetHeight;
      this.scrolledToBottom = Math.abs(scrollBottom - this.body.scrollHeight) <= this.scrollSnapTolerance;
      if (this.scrolledToBottom) {
        return this.el.querySelector('.zammad-scroll-hint').classList.add('is-hidden');
      }
    };

    ZammadChat.prototype.showScrollHint = function() {
      this.el.querySelector('.zammad-scroll-hint').classList.remove('is-hidden');
      return this.body.scrollTop = this.body.scrollTop + this.el.querySelector('.zammad-scroll-hint').offsetHeight;
    };

    ZammadChat.prototype.onScrollHintClick = function() {
      return this.body.scrollTo({
        top: this.body.scrollHeight,
        behavior: 'smooth'
      });
    };

    ZammadChat.prototype.scrollToBottom = function(arg) {
      var showHint;
      showHint = (arg != null ? arg : {
        showHint: false
      }).showHint;
      if (this.scrolledToBottom) {
        return this.body.scrollTop = this.body.scrollHeight;
      } else if (showHint) {
        return this.showScrollHint();
      }
    };

    ZammadChat.prototype.destroy = function(params) {
      var btn;
      if (params == null) {
        params = {};
      }
      this.log.debug('destroy widget', params);
      this.setAgentOnlineState('offline');
      if (params.remove && this.el) {
        this.el.remove();
        btn = document.querySelector("." + this.options.buttonClass);
        if (btn) {
          btn.classList.add(this.options.inactiveClass);
          btn.style.display = 'none';
        }
      }
      if (this.waitingListTimeout) {
        this.waitingListTimeout.stop();
      }
      if (this.inactiveTimeout) {
        this.inactiveTimeout.stop();
      }
      if (this.idleTimeout) {
        this.idleTimeout.stop();
      }
      return this.io.close();
    };

    ZammadChat.prototype.reconnect = function() {
      this.log.notice('reconnecting');
      this.disableInput();
      this.lastAddedType = 'status';
      this.setAgentOnlineState('connecting');
      return this.addStatus(this.T('Connection lost'));
    };

    ZammadChat.prototype.onConnectionReestablished = function() {
      var base;
      this.lastAddedType = 'status';
      this.setAgentOnlineState('online');
      this.addStatus(this.T('Connection re-established'));
      return typeof (base = this.options).onConnectionReestablished === "function" ? base.onConnectionReestablished() : void 0;
    };

    ZammadChat.prototype.onSessionClosed = function(data) {
      var base;
      this.addStatus(this.T('Chat closed by %s', data.realname));
      this.disableInput();
      this.setAgentOnlineState('offline');
      this.inactiveTimeout.stop();
      return typeof (base = this.options).onSessionClosed === "function" ? base.onSessionClosed(data) : void 0;
    };

    ZammadChat.prototype.setSessionId = function(id) {
      this.sessionId = id;
      if (id === void 0) {
        return sessionStorage.removeItem('sessionId');
      } else {
        return sessionStorage.setItem('sessionId', id);
      }
    };

    ZammadChat.prototype.onConnectionEstablished = function(data) {
      var base;
      if (this.onInitialQueueDelayId) {
        clearTimeout(this.onInitialQueueDelayId);
      }
      this.inQueue = false;
      if (data.agent) {
        this.agent = data.agent;
      }
      if (data.session_id) {
        this.setSessionId(data.session_id);
      }
      this.body.innerHTML = '';
      this.el.querySelector('.zammad-chat-agent').innerHTML = this.view('agent')({
        agent: this.agent
      });
      this.enableInput();
      this.hideModal();
      this.el.querySelector('.zammad-chat-welcome').classList.add('zammad-chat-is-hidden');
      this.el.querySelector('.zammad-chat-agent').classList.remove('zammad-chat-is-hidden');
      this.el.querySelector('.zammad-chat-agent-status').classList.remove('zammad-chat-is-hidden');
      if (!this.isFullscreen) {
        this.input.focus();
      }
      this.setAgentOnlineState('online');
      this.waitingListTimeout.stop();
      this.idleTimeout.stop();
      this.inactiveTimeout.start();
      return typeof (base = this.options).onConnectionEstablished === "function" ? base.onConnectionEstablished(data) : void 0;
    };

    ZammadChat.prototype.showCustomerTimeout = function() {
      this.el.querySelector('.zammad-chat-modal').innerHTML = this.view('customer_timeout')({
        agent: this.agent.name,
        delay: this.options.inactiveTimeout
      });
      this.el.querySelector('.js-restart').addEventListener('click', function() {
        return location.reload();
      });
      return this.sessionClose();
    };

    ZammadChat.prototype.showWaitingListTimeout = function() {
      this.el.querySelector('.zammad-chat-modal').innerHTML = this.view('waiting_list_timeout')({
        delay: this.options.watingListTimeout
      });
      this.el.querySelector('.js-restart').addEventListener('click', function() {
        return location.reload();
      });
      return this.sessionClose();
    };

    ZammadChat.prototype.showLoader = function() {
      return this.el.querySelector('.zammad-chat-modal').innerHTML = this.view('loader')();
    };

    ZammadChat.prototype.setAgentOnlineState = function(state) {
      var capitalizedState;
      this.state = state;
      if (!this.el) {
        return;
      }
      capitalizedState = state.charAt(0).toUpperCase() + state.slice(1);
      this.el.querySelector('.zammad-chat-agent-status').dataset.status = state;
      return this.el.querySelector('.zammad-chat-agent-status').textContent = this.T(capitalizedState);
    };

    ZammadChat.prototype.detectHost = function() {
      var protocol;
      protocol = 'ws://';
      if (scriptProtocol === 'https') {
        protocol = 'wss://';
      }
      return this.options.host = "" + protocol + scriptHost + "/ws";
    };

    ZammadChat.prototype.loadCss = function() {
      var newSS, styles, url;
      if (!this.options.cssAutoload) {
        return;
      }
      url = this.options.cssUrl;
      if (!url) {
        url = this.options.host.replace(/^wss/i, 'https').replace(/^ws/i, 'http').replace(/\/ws$/i, '');
        url += '/assets/chat/chat.css';
      }
      this.log.debug("load css from '" + url + "'");
      styles = "@import url('" + url + "');";
      newSS = document.createElement('link');
      newSS.onload = this.onCssLoaded;
      newSS.rel = 'stylesheet';
      newSS.href = 'data:text/css,' + escape(styles);
      return document.getElementsByTagName('head')[0].appendChild(newSS);
    };

    ZammadChat.prototype.onCssLoaded = function() {
      var base;
      this.cssLoaded = true;
      if (this.socketReady) {
        this.onReady();
      }
      return typeof (base = this.options).onCssLoaded === "function" ? base.onCssLoaded() : void 0;
    };

    ZammadChat.prototype.startTimeoutObservers = function() {
      this.idleTimeout = new Timeout({
        logPrefix: 'idleTimeout',
        debug: this.options.debug,
        timeout: this.options.idleTimeout,
        timeoutIntervallCheck: this.options.idleTimeoutIntervallCheck,
        callback: (function(_this) {
          return function() {
            _this.log.debug('Idle timeout reached, hide widget', new Date);
            return _this.destroy({
              remove: true
            });
          };
        })(this)
      });
      this.inactiveTimeout = new Timeout({
        logPrefix: 'inactiveTimeout',
        debug: this.options.debug,
        timeout: this.options.inactiveTimeout,
        timeoutIntervallCheck: this.options.inactiveTimeoutIntervallCheck,
        callback: (function(_this) {
          return function() {
            _this.log.debug('Inactive timeout reached, show timeout screen.', new Date);
            _this.showCustomerTimeout();
            return _this.destroy({
              remove: false
            });
          };
        })(this)
      });
      return this.waitingListTimeout = new Timeout({
        logPrefix: 'waitingListTimeout',
        debug: this.options.debug,
        timeout: this.options.waitingListTimeout,
        timeoutIntervallCheck: this.options.waitingListTimeoutIntervallCheck,
        callback: (function(_this) {
          return function() {
            _this.log.debug('Waiting list timeout reached, show timeout screen.', new Date);
            _this.showWaitingListTimeout();
            return _this.destroy({
              remove: false
            });
          };
        })(this)
      });
    };

    ZammadChat.prototype.disableScrollOnRoot = function() {
      this.rootScrollOffset = this.scrollRoot.scrollTop;
      this.scrollRoot.style.overflow = 'hidden';
      return this.scrollRoot.style.position = 'fixed';
    };

    ZammadChat.prototype.enableScrollOnRoot = function() {
      this.scrollRoot.scrollTop = this.rootScrollOffset;
      this.scrollRoot.style.overflow = '';
      return this.scrollRoot.style.position = '';
    };

    ZammadChat.prototype.isVisible = function(el, partial, hidden, direction) {
      var bViz, clientSize, hVisible, lViz, rViz, rec, tViz, vVisible, vpHeight, vpWidth;
      if (el.length < 1) {
        return;
      }
      vpWidth = window.innerWidth;
      vpHeight = window.innerHeight;
      direction = direction ? direction : 'both';
      clientSize = hidden === true ? t.offsetWidth * t.offsetHeight : true;
      rec = el.getBoundingClientRect();
      tViz = rec.top >= 0 && rec.top < vpHeight;
      bViz = rec.bottom > 0 && rec.bottom <= vpHeight;
      lViz = rec.left >= 0 && rec.left < vpWidth;
      rViz = rec.right > 0 && rec.right <= vpWidth;
      vVisible = partial ? tViz || bViz : tViz && bViz;
      hVisible = partial ? lViz || rViz : lViz && rViz;
      if (direction === 'both') {
        return clientSize && vVisible && hVisible;
      } else if (direction === 'vertical') {
        return clientSize && vVisible;
      } else if (direction === 'horizontal') {
        return clientSize && hVisible;
      }
    };

    ZammadChat.prototype.isRetina = function() {
      var mq;
      if (window.matchMedia) {
        mq = window.matchMedia('only screen and (min--moz-device-pixel-ratio: 1.3), only screen and (-o-min-device-pixel-ratio: 2.6/2), only screen and (-webkit-min-device-pixel-ratio: 1.3), only screen  and (min-device-pixel-ratio: 1.3), only screen and (min-resolution: 1.3dppx)');
        return mq && mq.matches || (window.devicePixelRatio > 1);
      }
      return false;
    };

    ZammadChat.prototype.resizeImage = function(dataURL, x, y, sizeFactor, type, quallity, callback, force) {
      var imageObject;
      if (x == null) {
        x = 'auto';
      }
      if (y == null) {
        y = 'auto';
      }
      if (sizeFactor == null) {
        sizeFactor = 1;
      }
      if (force == null) {
        force = true;
      }
      imageObject = new Image();
      imageObject.onload = function() {
        var canvas, context, factor, imageHeight, imageWidth, newDataUrl, resize;
        imageWidth = imageObject.width;
        imageHeight = imageObject.height;
        console.log('ImageService', 'current size', imageWidth, imageHeight);
        if (y === 'auto' && x === 'auto') {
          x = imageWidth;
          y = imageHeight;
        }
        if (y === 'auto') {
          factor = imageWidth / x;
          y = imageHeight / factor;
        }
        if (x === 'auto') {
          factor = imageWidth / y;
          x = imageHeight / factor;
        }
        resize = false;
        if (x < imageWidth || y < imageHeight) {
          resize = true;
          x = x * sizeFactor;
          y = y * sizeFactor;
        } else {
          x = imageWidth;
          y = imageHeight;
        }
        canvas = document.createElement('canvas');
        canvas.width = x;
        canvas.height = y;
        context = canvas.getContext('2d');
        context.drawImage(imageObject, 0, 0, x, y);
        if (quallity === 'auto') {
          if (x < 200 && y < 200) {
            quallity = 1;
          } else if (x < 400 && y < 400) {
            quallity = 0.9;
          } else if (x < 600 && y < 600) {
            quallity = 0.8;
          } else if (x < 900 && y < 900) {
            quallity = 0.7;
          } else {
            quallity = 0.6;
          }
        }
        newDataUrl = canvas.toDataURL(type, quallity);
        if (resize) {
          console.log('ImageService', 'resize', x / sizeFactor, y / sizeFactor, quallity, (newDataUrl.length * 0.75) / 1024 / 1024, 'in mb');
          callback(newDataUrl, x / sizeFactor, y / sizeFactor, true);
          return;
        }
        console.log('ImageService', 'no resize', x, y, quallity, (newDataUrl.length * 0.75) / 1024 / 1024, 'in mb');
        return callback(newDataUrl, x, y, false);
      };
      return imageObject.src = dataURL;
    };

    ZammadChat.prototype.pasteHtmlAtCaret = function(html) {
      var el, frag, lastNode, node, range, sel;
      sel = void 0;
      range = void 0;
      if (window.getSelection) {
        sel = window.getSelection();
        if (sel.getRangeAt && sel.rangeCount) {
          range = sel.getRangeAt(0);
          range.deleteContents();
          el = document.createElement('div');
          el.innerHTML = html;
          frag = document.createDocumentFragment(node, lastNode);
          while (node = el.firstChild) {
            lastNode = frag.appendChild(node);
          }
          range.insertNode(frag);
          if (lastNode) {
            range = range.cloneRange();
            range.setStartAfter(lastNode);
            range.collapse(true);
            sel.removeAllRanges();
            return sel.addRange(range);
          }
        }
      } else if (document.selection && document.selection.type !== 'Control') {
        return document.selection.createRange().pasteHTML(html);
      }
    };

    ZammadChat.prototype.wordFilter = function(editor) {
      var content, cur_level, el, i, j, k, l, last_level, len, len1, len2, len3, len4, len5, len6, len7, list_tag, m, matches, n, o, p, pnt, q, r, ref, ref1, ref10, ref2, ref3, ref4, ref5, ref6, ref7, ref8, ref9, s, start, str, txt;
      content = editor.html();
      content = content.replace(/<!--[\s\S]+?-->/gi, '');
      content = content.replace(/<(!|script[^>]*>.*?<\/script(?=[>\s])|\/?(\?xml(:\w+)?|img|meta|link|style|\w:\w+)(?=[\s\/>]))[^>]*>/gi, '');
      content = content.replace(/<(\/?)s>/gi, '<$1strike>');
      content = content.replace(/&nbsp;/gi, ' ');
      editor.innerHTML = content;
      ref = editor.querySelectorAll('p');
      for (j = 0, len = ref.length; j < len; j++) {
        p = ref[j];
        str = p.getAttribute('style');
        matches = /mso-list:\w+ \w+([0-9]+)/.exec(str);
        if (matches) {
          p.dataset._listLevel = parseInt(matches[1], 10);
        }
      }
      last_level = 0;
      pnt = null;
      ref1 = editor.querySelectorAll('p');
      for (k = 0, len1 = ref1.length; k < len1; k++) {
        p = ref1[k];
        cur_level = p.dataset._listLevel;
        if (cur_level !== void 0) {
          txt = p.textContent;
          list_tag = '<ul></ul>';
          if (/^\s*\w+\./.test(txt)) {
            matches = /([0-9])\./.exec(txt);
            if (matches) {
              start = parseInt(matches[1], 10);
              list_tag = (ref2 = start > 1) != null ? ref2 : '<ol start="' + start + {
                '"></ol>': '<ol></ol>'
              };
            } else {
              list_tag = '<ol></ol>';
            }
          }
          if (cur_level > last_level) {
            if (last_level === 0) {
              p.insertAdjacentHTML('beforebegin', list_tag);
              pnt = p.previousElementSibling;
            } else {

            }
            pnt.insertAdjacentHTML('beforeend', list_tag);
          }
          if (cur_level < last_level) {
            for (i = l = ref3 = i, ref4 = last_level - cur_level; ref3 <= ref4 ? l <= ref4 : l >= ref4; i = ref3 <= ref4 ? ++l : --l) {
              pnt = pnt.parentNode;
            }
          }
          if (p.querySelector('span:first')) {
            p.querySelector('span:first').remove();
          }
          pnt.insertAdjacentHTML('beforeend', '<li>' + p.innerHTML + '</li>');
          p.remove();
          last_level = cur_level;
        } else {
          last_level = 0;
        }
      }
      ref5 = editor.querySelectorAll('[style]');
      for (m = 0, len2 = ref5.length; m < len2; m++) {
        el = ref5[m];
        el.removeAttribute('style');
      }
      ref6 = editor.querySelectorAll('[align]');
      for (n = 0, len3 = ref6.length; n < len3; n++) {
        el = ref6[n];
        el.removeAttribute('align');
      }
      ref7 = editor.querySelectorAll('span');
      for (o = 0, len4 = ref7.length; o < len4; o++) {
        el = ref7[o];
        el.outerHTML = el.innerHTML;
      }
      ref8 = editor.querySelectorAll('span:empty');
      for (q = 0, len5 = ref8.length; q < len5; q++) {
        el = ref8[q];
        el.remove();
      }
      ref9 = editor.querySelectorAll("[class^='Mso']");
      for (r = 0, len6 = ref9.length; r < len6; r++) {
        el = ref9[r];
        el.removeAttribute('class');
      }
      ref10 = editor.querySelectorAll('p:empty');
      for (s = 0, len7 = ref10.length; s < len7; s++) {
        el = ref10[s];
        el.remove();
      }
      return editor;
    };

    ZammadChat.prototype.removeAttribute = function(element) {
      var att, j, len, ref, results;
      if (!element) {
        return;
      }
      ref = element.attributes;
      results = [];
      for (j = 0, len = ref.length; j < len; j++) {
        att = ref[j];
        results.push(element.removeAttribute(att.name));
      }
      return results;
    };

    ZammadChat.prototype.removeAttributes = function(html) {
      var j, len, node, ref;
      ref = html.querySelectorAll('*');
      for (j = 0, len = ref.length; j < len; j++) {
        node = ref[j];
        this.removeAttribute(node);
      }
      return html;
    };

    return ZammadChat;

  })(Base);
  return window.ZammadChat = ZammadChat;
})(window);

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["chat"] = function(__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat');
    
      if (this.flat) {
        __out.push(__sanitize(' zammad-chat--flat'));
      }
    
      __out.push('"');
    
      if (this.fontSize) {
        __out.push(__sanitize(" style='font-size: " + this.fontSize + "'"));
      }
    
      __out.push('>\n  <div class="zammad-chat-header js-chat-open"');
    
      if (this.background) {
        __out.push(__sanitize(" style='background: " + this.background + "'"));
      }
    
      __out.push('>\n    <div class="zammad-chat-header-controls js-chat-toggle">\n      <span class="zammad-chat-agent-status zammad-chat-is-hidden js-chat-status" data-status="online"></span>\n      <span class="zammad-chat-header-icon">\n        <svg class="zammad-chat-header-icon-open" width="13" height="7" viewBox="0 0 13 7"><path d="M10.807 7l1.4-1.428-5-4.9L6.5-.02l-.7.7-4.9 4.9 1.414 1.413L6.5 2.886 10.807 7z" fill-rule="evenodd"/></svg>\n        <svg class="zammad-chat-header-icon-close" width="13" height="13" viewBox="0 0 13 13"><path d="m2.241.12l-2.121 2.121 4.243 4.243-4.243 4.243 2.121 2.121 4.243-4.243 4.243 4.243 2.121-2.121-4.243-4.243 4.243-4.243-2.121-2.121-4.243 4.243-4.243-4.243" fill-rule="evenodd"/></svg>\n      </span>\n    </div>\n    <div class="zammad-chat-agent zammad-chat-is-hidden">\n    </div>\n    <div class="zammad-chat-welcome">\n      <svg class="zammad-chat-icon" viewBox="0 0 24 24" width="24" height="24"><path d="M2 5C2 4 3 3 4 3h16c1 0 2 1 2 2v10C22 16 21 17 20 17H4C3 17 2 16 2 15V5zM12 17l6 4v-4h-6z"/></svg>\n      <span class="zammad-chat-welcome-text">');
    
      __out.push(this.T(this.title));
    
      __out.push('</span>\n    </div>\n  </div>\n  <div class="zammad-chat-modal"></div>\n  <div class="zammad-scroll-hint is-hidden">\n    <svg class="zammad-scroll-hint-icon" width="20" height="18" viewBox="0 0 20 18"><path d="M0,2.00585866 C0,0.898053512 0.898212381,0 1.99079514,0 L18.0092049,0 C19.1086907,0 20,0.897060126 20,2.00585866 L20,11.9941413 C20,13.1019465 19.1017876,14 18.0092049,14 L1.99079514,14 C0.891309342,14 0,13.1029399 0,11.9941413 L0,2.00585866 Z M10,14 L16,18 L16,14 L10,14 Z" fill-rule="evenodd"/></svg>\n    ');
    
      __out.push(this.T(this.scrollHint));
    
      __out.push('\n  </div>\n  <div class="zammad-chat-body"></div>\n  <form class="zammad-chat-controls">\n    <div class="zammad-chat-input" rows="1" placeholder="');
    
      __out.push(this.T('Compose your message…'));
    
      __out.push('" contenteditable="true"></div>\n    <button type="submit" class="zammad-chat-button zammad-chat-send"');
    
      if (this.background) {
        __out.push(__sanitize(" style='background: " + this.background + "'"));
      }
    
      __out.push('>');
    
      __out.push(this.T('Send'));
    
      __out.push('</button>\n  </form>\n</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["customer_timeout"] = function(__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat-modal-text">\n  ');
    
      if (this.agent) {
        __out.push('\n    ');
        __out.push(this.T('Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.', this.delay, this.agent));
        __out.push('\n  ');
      } else {
        __out.push('\n    ');
        __out.push(this.T('Since you didn\'t respond in the last %s minutes your conversation got closed.', this.delay));
        __out.push('\n  ');
      }
    
      __out.push('\n  <br>\n  <div class="zammad-chat-button js-restart"');
    
      if (this.background) {
        __out.push(__sanitize(" style='background: " + this.background + "'"));
      }
    
      __out.push('>');
    
      __out.push(this.T('Start new conversation'));
    
      __out.push('</div>\n</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["loader"] = function(__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<span class="zammad-chat-loading-animation">\n  <span class="zammad-chat-loading-circle"></span>\n  <span class="zammad-chat-loading-circle"></span>\n  <span class="zammad-chat-loading-circle"></span>\n</span>\n<span class="zammad-chat-modal-text">');
    
      __out.push(this.T('Connecting'));
    
      __out.push('</span>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["message"] = function(__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat-message zammad-chat-message--');
    
      __out.push(__sanitize(this.from));
    
      __out.push(__sanitize(this.unreadClass));
    
      __out.push('">\n  <span class="zammad-chat-message-body"');
    
      if (this.background && this.from === 'customer') {
        __out.push(__sanitize(" style='background: " + this.background + "'"));
      }
    
      __out.push('>');
    
      __out.push(this.message);
    
      __out.push('</span>\n</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["status"] = function(__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat-status">\n  <div class="zammad-chat-status-inner">\n    ');
    
      __out.push(this.status);
    
      __out.push('\n  </div>\n</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["timestamp"] = function(__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat-timestamp"><strong>');
    
      __out.push(__sanitize(this.label));
    
      __out.push('</strong> ');
    
      __out.push(__sanitize(this.time));
    
      __out.push('</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["typingIndicator"] = function(__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat-message zammad-chat-message--typing zammad-chat-message--agent">\n  <span class="zammad-chat-message-body">\n    <span class="zammad-chat-loading-animation">\n      <span class="zammad-chat-loading-circle"></span>\n      <span class="zammad-chat-loading-circle"></span>\n      <span class="zammad-chat-loading-circle"></span>\n    </span>\n  </span>\n</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["waiting"] = function(__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat-modal-text">\n  <span class="zammad-chat-loading-animation">\n    <span class="zammad-chat-loading-circle"></span>\n    <span class="zammad-chat-loading-circle"></span>\n    <span class="zammad-chat-loading-circle"></span>\n  </span>\n  ');
    
      __out.push(this.T('All colleagues are busy.'));
    
      __out.push('<br>\n  ');
    
      __out.push(this.T('You are on waiting list position <strong>%s</strong>.', this.position));
    
      __out.push('\n</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["waiting_list_timeout"] = function(__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat-modal-text">\n  ');
    
      __out.push(this.T('We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!'));
    
      __out.push('\n  <br>\n  <div class="zammad-chat-button js-restart"');
    
      if (this.background) {
        __out.push(__sanitize(" style='background: " + this.background + "'"));
      }
    
      __out.push('>');
    
      __out.push(this.T('Start new conversation'));
    
      __out.push('</div>\n</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};