zammad/app/assets/stylesheets/zammad.css.scss

$supergood-color: hsl(145,51%,45%);
$good-color:      hsl(62,45%,46%);
$ok-color:        hsl(41,100%,49%);
$bad-color:       hsl(30,93%,50%);
$superbad-color:  hsl(19,90%,51%);

$minWidth: 1024px;
$sidebarWidth: 280px;
$navigationWidth: 260px;

html {
  height: 100%;
}

body {
  font-family: "Fira Sans", "Helvetica Neue", Helvetica, Arial, sans-serif;
  line-height: 1.45;
  font-weight: normal;
  background: hsl(210,17%,98%);
  height: 100%;
  color: hsl(198,19%,72%);
}

p {
  margin: 14px 0;
}

.u-highlight {
  color: #0F94D6;
}

a {
  outline: none !important;
  @extend .u-highlight;
}

a.create {
  color: hsl(145,51%,45%);
  text-decoration: underline;
}

small {
  color: #c6c6c5;
  font-size: 12px;
}

blockquote {
  font-size: inherit;
}

#app {
  display: flex;
  min-width: $minWidth;
  height: 100%;
}

.u-unclickable {
  pointer-events: none;
}

.u-clickable {
  pointer-events: auto;
  cursor: pointer;
  user-select: none;
}

.u-textTruncate {
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.u-positionOrigin {
  position: relative;
}

.zIndex-1,
.zIndex-2,
.zIndex-3,
.zIndex-4,
.zIndex-5,
.zIndex-6,
.zIndex-7,
.zIndex-8,
.zIndex-9,
.zIndex-10 {
  position: relative;
}

.zIndex-1 {
  z-index: 100;
}
.zIndex-2 {
  z-index: 200;
}
.zIndex-3 {
  z-index: 300;
}
.zIndex-4 {
  z-index: 400;
}
.zIndex-5 {
  z-index: 500;
}
.zIndex-6 {
  z-index: 600;
}
.zIndex-7 {
  z-index: 700;
}
.zIndex-8 {
  z-index: 800;
}
.zIndex-9 {
  z-index: 900;
}
.zIndex-10 {
  z-index: 1000;
}

.clickCatcher {
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  position: absolute;
  cursor: default;
}

.debug .clickCatcher {
  background: hsla(0,100%,50%,.13);
}

.debug .clickCatcher + .clickCatcher {
  background: hsla(50,100%,50%,.13);
}

.clearfix:after {
  visibility: hidden;
  display: block;
  font-size: 0;
  content: " ";
  clear: both;
  height: 0;
}
.clearfix { display: inline-block; }
/* start commented backslash hack \*/
* html .clearfix { height: 1%; }
.clearfix { display: block; }
/* close commented backslash hack */

[contenteditable] {
  display: block;
  outline-style: none;
  border-radius: 3px;

  /* needed to make empty tags editable, otherwise no focus can be set */
  min-height: 10px;
  min-width: 20px;
}
[contenteditable]:hover,
[contenteditable]:focus {
  background: #f8f9fa;
}
[contenteditable]:focus {
  text-overflow: clip !important;
}
[contenteditable].invalid {
  background: #F92;
}
[contenteditable] > .placeholder {
  color: #999;
}
[contenteditable] p {
  margin: 0;
}

/* fix for placeholder */
.Medium-placeholder {
  position: relative;
}

.close,
.close:hover {
  float: none;
  opacity: 1;
}

#app > nav {
  position: relative;
  z-index: 1;
}

/* tooltip */
a[data-tooltip],
time[data-tooltip],
span[data-tooltip] {
  position: relative;
}
a[data-tooltip]:before,
time[data-tooltip]:before,
span[data-tooltip]:before,
a[data-tooltip]:after,
time[data-tooltip]:after,
span[data-tooltip]:after {
  content: "";
  position: absolute;
  transform: scale(0);
  opacity: 0;
  transition: transform 300ms cubic-bezier(0.34,1.6,0.71,1), opacity 300ms;
}
a[data-tooltip]:before,
time[data-tooltip]:before,
span[data-tooltip]:before {
  left: 0;
  top: -34px;
  background-color: #c6c6c5;
  color: #ffffff;
  height: 26px;
  line-height: 27px;
  border-radius: 5px;
  padding: 0 13px;
  content: attr(data-tooltip);
  white-space: nowrap;
  transform-origin: 17px 26px;
}
a[data-tooltip]:after,
time[data-tooltip]:after,
span[data-tooltip]:after {
  left: 13px;
  top: -8px;
  border-top: 7px solid #c6c6c5;
  border-left: 7px solid transparent;
  border-right: 7px solid transparent;
  transform-origin: 4px 0;
}
a[data-tooltip]:hover:after,
a[data-tooltip]:hover:before,
time[data-tooltip]:hover:after,
time[data-tooltip]:hover:before,
span[data-tooltip]:hover:after,
span[data-tooltip]:hover:before {
  transform: scale(1);
  opacity: 1;
  transition: transform 300ms 1.5s cubic-bezier(0.34,1.6,0.71,1), opacity 300ms 1.5s;
}

.textarea::-webkit-input-placeholder,
.form-control::-webkit-input-placeholder,
.token-input::-webkit-input-placeholder {    color: hsl(0,0%,80%); }
.textarea::-moz-placeholder,
.form-control::-moz-placeholder,
.token-input::-moz-placeholder { opacity: 1; color: hsl(0,0%,80%); }
.textarea:-ms-input-placeholder,
.form-control:-ms-input-placeholder,
.token-input:-ms-input-placeholder {         color: hsl(0,0%,80%); }

.btn,
.btn:hover,
.btn:focus {
  font-size: 14px;
  padding: 10px 24px 9px;
  color: hsl(202,68%,54%);
  background: white;
  border-color: rgba(0,0,0,.1);
  outline: none !important;
  
  &.btn--slim {
    padding-left: 12px;
    padding-right: 12px;
  }
  
  &.is-disabled {
    pointer-events: none;
    cursor: not-allowed;
    opacity: .33;
  }

  &:active {
    box-shadow: none;
    background: hsl(0,0%,98%);
  }

  &.btn--action {
    text-transform: uppercase;
    color: hsl(0,0%,60%);
    font-size: 12px;
    letter-spacing: 0.1em;
    height: 31px;
    padding: 6px 11px !important;
    display: inline-flex;
    align-items: center;
    
    &.btn--slim {
      padding-left: 7px !important;
      padding-right: 7px !important;
    }
  }

  // used in .recipientList-controls
  &.btn--onDark {
    background: none;
    color: white;
    
    svg {
      fill: currentColor;
      opacity: 1;
    }
  }

  &.btn--primary {
    color: white;
    background: hsl(203,65%,55%);
    &:active {
      background: hsl(203,65%,45%);
    }
  }

  &.btn--success {
    color: white;
    background: hsl(145,51%,45%);
    &:active {
      background: hsl(145,51%,35%);
    }
  }

  &.btn--danger {
    color: white;
    background: hsl(0,65%,55%);
    &:active {
      background: hsl(0,65%,45%);
    }
  }

  &.btn--text {
    padding-left: 0;
    padding-right: 0;
    color: hsl(203,65%,55%);
    border: none;
    background: none;
    &:active {
      color: hsl(203,65%,45%);
    }
  }

  &.btn--subtle {
    padding-left: 0;
    padding-right: 0;
    border: none;
    color: rgba(0,0,0,.32);
    text-decoration: underline;
    background: none;
    @extend .u-clickable;
    
    &:active {
      color: rgba(0,0,0,.42);
    }
    
    &:hover {
      color: rgba(0,0,0,.5);
    }

    + .btn:not(.align-right) {
      margin-left: 20px;
    }
  }

  &.btn--split--first {
    border-radius: 3px 0 0 3px;
  }
  &.btn--split,
  &.btn--split--last {
    border-radius: 0;
    border-left: none;
    margin-left: 0;
  }
  &.btn--split--last {
    border-radius: 0 3px 3px 0;
  }
}

.btn + .btn {
  margin-left: 10px;
}

.btn + .btn.align-right {
  margin-left: auto;
}

.subtle-link.align-right ~ .btn,
.btn.align-right ~ .btn {
  margin-left: 15px;
}

.vertical > .btn + .btn {
  margin-left: 0;
  margin-top: 10px;
}

.btn--download .icon-download {
  margin-right: 6px;
  margin-top: 4px;
  margin-left: -10px;
  vertical-align: top;
  fill: white;
}

.btn-label {
  margin-left: 7px;
}

.visibility-change {
  /*
  
  Interactive Visibility Change Classes:
  
    <div class="visibility-change">
      <svg class="icon-marker" data-visible="active"><use xlink:href="#icon-marker" /></svg>
    </div>
    
    Important: HTML Order active > hover > normal

  */

  [data-visible=active],
  [data-visible=hover] {
    display: none;
  }

  &.is-active [data-visible=active] {
    display: block;
    
    & ~ [data-visible=normal] {
      display: none
    }
  }

  &:hover [data-visible=hover] {
    display: block;
    
    & ~ [data-visible=normal] {
      display: none
    }
  }
}

table {
  table-layout: fixed;
}

.table {
  display: table;
}

.table .table-row {
  display: table-row;
}

.table th:not(.noTruncate),
.table td:not(.noTruncate) {
  @extend .u-textTruncate;
}

.table > thead:first-child > tr:first-child > th,
.table > thead > tr > th {
  padding: 12px 9px 10px;
  border-bottom: none;
  border-top: 1px solid #ececec;
  background: #f0f1f2;
  color: #444a4f;
  font-weight: normal;
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: 1px;
}

.table > tbody > tr > td {
  padding: 10px 9px 9px;
  border: none;
  box-shadow: 0 1px rgba(0,0,0,.02) inset;
}

.table > tbody > tr:first-child > td {
  box-shadow: none;
}

.table-hover > tbody > tr:hover > td, 
.table-hover > tbody > tr:hover > th {
  background: rgba(0,8,14,.015);
}

.table > thead:first-child > tr:first-child > th.no-padding,
.table > thead > tr > th.no-padding,
.table > tbody > tr > td.no-padding {
  padding: 0;
}

.table tr.is-inactive {
  opacity: 0.5;
  text-decoration: line-through;
  
  a {
    color: #bbb;
  }
}

.table .icon-trash {
  vertical-align: middle;
  fill: hsl(240,1%,77%);
}

.table .icon-priority {
  vertical-align: middle;
  margin-top: -3px;
}

.input-replacement {
  padding: 0;
  margin: 0;
  height: 38px;
  @extend .u-clickable;
  display: flex;
  align-items: center;
  justify-content: center;
}

.input-replacement input,
.input-replacement input:not(:checked) ~ .icon-checked,
.input-replacement input:checked ~ .icon-unchecked {
  display: none;
}

.table .priority.icon:after {
  background: #f8f9fa;
}

.table .table-cell {
  vertical-align: top;
  display: table-cell;
  border-bottom: 1px solid #eeeeee;
}

.hero-two {
  width: 100%;
}
.hero-two .hero-left {
  width: 50%;
  float: left;
}
.hero-two .hero-right {
  width: 50%;
  float: right;
}

.panel-title {
  font-size: 14px;
}

#task {
  position: fixed;
  display: table;
  width: 100%;
  min-width: 1000px;
  top: 46px;
  display: none;
}

#task > .taskbar {
  display: table-row;
  z-index: 1040;
}

#task > .taskbar > div {
  padding: 0 4px 4px 4px;
  display: table-cell;
}

#task .task {
  @extend .u-textTruncate;
  max-width: 120px;
  display: inline-block;
}

#task .task > a,
#task .task > a:hover {
  color: #ffffff;
  text-decoration: none;
}

#task .btn-default .task > a,
#task .btn-default .task > a:hover {
  color: #333333;
}

#task .taskbar .btn-small {
  padding: 3px 8px 4px;
  margin-top: 2px;
  font-size: 11px;
  font-weight: 300;
}

#task .taskbar .btn-default {
  background-color: #c3c3c3;
  border-color: #c3c3c3;
}

#task [data-type="close"] {
  margin-left: 5px;
  font-size: 13px;
  top: 1px;
}

#task .taskbar-items {
}

#task .taskbar-new {
  text-align: right;
  padding-right: 12px;
}

.max-size-scroll {
  max-height: 240px;
  overflow-y: scroll;
}

.inactive {
  color: #ddd !important;
}

/*
#content > *:not(.active) {
  display: none !important;
}
*/

h1, h2, h3, h4, h5, h6 {
  font-weight: normal;
  color: hsl(202,8%,28%);
}

h1 {
  font-size: 23px;
  line-height: 29px;
}

h2,
h2.popover-title {
  font-size: 19px;
  line-height: 25px;
}

h3 {
  font-size: 13px;
  margin: 14px 0 6px;
  color: #a9bcc4;
  font-weight: 200;
  text-transform: uppercase;
  letter-spacing: 0.07em;
}

h4 {
  font-size: 20px;
}

h5 {
  font-size: 16px;
}

label,
.checkbox.form-group label {
  text-transform: uppercase;
  color: hsl(0,0%,60%);
  display: block;
  font-size: 12px;
  font-weight: normal;
  letter-spacing: 0.1em;
  margin-bottom: 4px;
  text-align: left;
  padding: 0;
}

fieldset {
  margin: 0 -4px;
  @extend .clearfix;
}

fieldset .form-group {
  padding: 0 4px;

  &:last-child {
    margin-bottom: 0;
  }
}

fieldset > *:not(.form-group) .form-control {
  margin-left: 4px;
  margin-right: 4px;
}

.form-group {
  margin-bottom: 16px;
}

.form-group + .form-group {
  margin-top: 0;
}

.formGroup-label {
  padding: 0 2px;
  margin-bottom: 6px;
  position: relative;
  display: flex;
  align-items: center;
  
  label {
    margin: 0;
  }

  .bookmark.icon {
    margin-bottom: -1px;
  }
}

.formGroup-bookmark {
  @extend .u-clickable;
  display: flex;
  align-items: center;
  flex-direction: row-reverse;
  width: 30px;
  height: 30px;
  position: absolute;
  right: 0;
  top: -10px;
}

.form-group .controls .richtext {
  position: relative;
  height: auto;
}

.form-group .help-message {
  cursor: help;
  opacity: 0.2;
  top: -2px;
  position: relative;
  margin-left: auto;
  
  .icon-help {
    display: block;
  }
}

.form-group:not(.formGroup--halfSize) {
  clear: left;
}

.form-group.formGroup--halfSize {
  width: 50%;
  float: left;
}

.fromGroup--standalone .form-control {
  margin-bottom: 0;
}

input[type="radio"], 
input[type="checkbox"] {
  margin: 0;
}

input[type=text],
input[type=password],
input[type=email],
textarea,
.form-control,
.checkbox.form-group .checkbox {
  display: block;
  padding: 6px 12px;
  width: 100%;
  height: 41px;
  font-size: 14px;
  font-weight: normal;
  line-height: 22px;
  color: #555;
  background: white;
  border: 1px solid hsl(0, 0%, 90%);
  border-radius: 3px;
  transition: none;
  box-shadow: none;
  outline: none;
  -webkit-appearance: none;
  appearance: none;
}

  .form-control:focus,
  .form-control.focus,
  .tokenfield.focus {
    border-color: hsl(200,71%,59%);
    box-shadow: 0 0 0 3px hsl(201,62%,90%);
  }

  .richtext.form-control {
    padding-bottom: 28px;
  }

  .richtext.form-control [contenteditable] {
    height: auto;
    min-height: 82px;
    background: none;
  }

  textarea.form-control {
    height: 118px;
  }

  select.form-control {
    padding-left: 10px;
    padding-right: 34px;
  }

  .form-control + .icon-arrow-down  {
    position: absolute;
    right: 12px;
    top: 50%;
    margin-top: -3px;
    fill: black;
    opacity: 0.39;
    width: 13px;
    height: 7px;
    @extend .u-unclickable;
  }

  /* 

    Firefox only hack
    -----------------

    Firefox below version 35 doesn't allow us to 
    hide the dropdown arrow but we want to replace 
    it with our own icon. So we have to hide our own 
    icon in Firefox versions under 35.
    
    The class is set via Javascript

  */

  html.ff-lt-35 .form-control + .arrow {
    display: none;
  }

  select::-ms-expand {
    display: none;
  }

  .has-error .form-control,
  .has-error .form-control:focus,
  .has-error .form-control.focus {
    box-shadow: none;
    border-color: red !important;
  }

  input.has-error {
    box-shadow: none;
    border-color: red !important;
  }

  .help-inline:not(:empty) {
    color: red;
    padding: 2px;
    font-size: 13px;
  }

.content {
  overflow: auto;
  position: relative;
  background-color: #f8f9fa;
}

  .content.fit {
    padding: 10px;
    background: #2c2d36;
    z-index: 501;
  }

.fullscreenMessage {
  padding: 22px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex: 1;

  svg {
    margin-right: 14px;
  }

  h2 {
    margin: 0;
  }
}

.form-stacked .checkbox label {
  color: inherit;
  font-size: 13px;
  text-transform: inherit;
  vertical-align: baseline;
  letter-spacing: inherit;
}

.pagination {
  margin: 0 0 0 19px;
  display: flex;
}

.pagination > li > a, 
.pagination > li > span {
  padding: 0;
  width: 31px;
  height: 31px;
  border-color: #e5e5e5;
}

.pagination > .active > a, 
.pagination > .active > span, 
.pagination > .active > a:hover, 
.pagination > .active > span:hover, 
.pagination > .active > a:focus, 
.pagination > .active > span:focus {
  background: #0F94D6;
  border-color: #0F94D6;
}

.pagination-counter {
  margin: 0 0 0 19px;
  line-height: 33px;
  color: #9c9c9b;
}

.pagination-items-range {
  color: #706f6f;
}

.page-header {
  margin: 0 0 15px;
  padding: 0;
  border: none;
  display: flex;
  align-items: center;
  flex-wrap: wrap;
}

.page-header-title h1 {
  margin-top: 9px;
}

.page-header-meta {
  margin-left: auto;
  padding-left: 9px;
  display: flex;

  .btn + .btn {
    margin-left: 9px;
  }
}

.dropdown-menu .count {
  padding-top: 1px;
  margin-left: 10px;
}

.help-block {
  margin: 0;
  color: #bcbcbc;
  
  &.help-block--center {
    text-align: center;
  }
}

.help-block:not(:empty) {
  margin: 8px 2px 10px;
}

/* replace music icon with attachment */
.icon-attachment {
  background-position: -24px 0;
}

/*
 * hero-unit (used on getstarted, login, signup)
 */

.hero-unit {
  width: 500px;
  margin: 10px 0;
  padding: 23px 25px;
  border: 1px solid #e5f0f5;
  color: inherit;
  background-color: white;
  border-radius: 6px;
  box-shadow:
    0 8px 17px 0 rgba(0, 0, 0, 0.2),
    0 6px 20px 0 rgba(0, 0, 0, 0.19);
}

  .hero-unit h1,
  .hero-unit h2 {
    margin-top: 0;
  }

.getstarted,
.reset_password,
.signup,
.darkBackground,
.login {
  padding: 10px;
  background: hsl(234,10%,19%);
}

.content.getstarted {
  padding: 0;

  .main {
    padding: 20px 10px;
  }
}

.login {
  padding: 24px 24px 97px;
  color: hsl(212,8%,40%);

  a {
    color: hsl(229,2%,51%);
  }

  &.login--fancy {
    color: hsla(0,0%,100%,.7);
    background:
      radial-gradient(circle at 49.06% 50.5%, #a36f71, transparent 74%),
      radial-gradient(circle at 6.95% 9.56%, #745479, transparent 100%),
      radial-gradient(circle at 2.58% 98.57%, #392e3e, transparent 51%),
      radial-gradient(circle at 82.11% 97.15%, #5c404e, transparent 100%),
      radial-gradient(circle at 50% 50%, #8b6b76, #8b6b76 100%);
      
    a {
      color: white;
    }

    .hero-unit {
      box-shadow: 
        0 8px 17px 0 rgba(0, 0, 0, 0.1),
        0 6px 20px 0 rgba(0, 0, 0, 0.09);
    }
  }
}

.login .hero-unit {
  width: 430px;
  margin: 0 0 28px;
}

  .login .company-logo {
    max-height: 100px;
    max-width: 200px;
    margin: 20px auto 42px;
    display: block;
  }

  .login p {
    margin: 0 auto 22px;
    max-width: 400px;
    text-align: center;
  }

  .login hr {
    margin: 0 auto 22px;
    border-top-color: rgba(255,255,255,.15);
    width: 100%;
    max-width: 400px;
  }

  .login p a {
    text-decoration: underline;
  }

.poweredBy {
  display: flex;
  align-items: center;
  justify-content: center;
  color: hsl(233,7%,26%);
  margin: auto 0 34px -16px;
  cursor: default;
  position: absolute;
  bottom: 0;
  left: 0;
  right: 0;
  
  .logo {
    margin-right: 8px;
    margin-top: -11px;
  }

  .logotype {
    margin-left: 8px;
    margin-top: -5px;
    fill: hsl(225,9%,27%);
  }
}

.fullscreen {
  @extend .fit;
  display: table;
  width: 100%;
  height: 100%;
  min-height: 100vh;
}

.fullscreen-center {
  display: table-cell;
  vertical-align: middle;
  text-align: center;
}

.fullscreen-body {
  text-align: left;
  display: inline-block;
}

.subtle-link {
  color: rgba(0,0,0,.32);
  text-decoration: underline;
  @extend .u-clickable;
}

.subtle-link:hover {
  color: rgba(0,0,0,.5);
}

ol.tabs {
  list-style: decimal inside;
}

ol.tabs li {
  display: list-item;
}

.tabs {
  padding: 0;
  margin-bottom: 20px;
  color: #b8b8b8;
  border: 1px solid rgba(0,8,14,.08);
  border-radius: 3px;
}

  .tabs-condensed .tab {
    padding-left: 5px;
    padding-right: 5px;
  }

  .progress-tabs .tab {
    cursor: default;
  }

  .tab {
    height: 40px;
    padding: 10px 20px;
    text-align: center;
    border-right: 1px solid rgba(0,8,14,.08);
    flex: 1 1 auto;
    @extend .u-clickable;
  }

  .tab.active {
    color: white;
    background: #444a4f;
    box-shadow: none;
  }

  .tab:first-child {
    border-radius: 3px 0 0 3px;
  }

  .tab:last-child {
    border-radius: 0 3px 3px 0;
    border-right: none;
  }

  .wide-tabs {
    margin: 25px auto 20px;
    font-size: 15px;
    font-weight: 300;
    background: white;
    border-radius: 8px;
  }

  .dashboard .wide-tabs {
    width: 60%;
  }

  .wide-tabs .tab:first-child {
    border-radius: 8px 0 0 8px;
  }

  .wide-tabs .tab:last-child {
    border-radius: 0 8px 8px 0;
  }

.separator {
  margin: 20px 0;
  position: relative;
  text-align: center;
}

  .separator:before {
    content: "";
    position: absolute;
    width: 100%;
    height: 1px;
    top: 50%;
    left: 0;
    margin-top: -1px;
    background: #e6e6e6;
  }

  .separator-text {
    padding: 0 10px;
    color: #999;
    font-size: 12px;
    letter-spacing: 0.1em;
    text-transform: uppercase;
    background: white;
    display: inline-block;
    position: relative;
  }

.auth_provider,
.auth_provider:hover {
  padding: 9px 10px 9px 7px;
  color: white;
  line-height: 22px;
  text-align: center;
  border-radius: 4px;
  display: flex;
  
  &.auth_provider--wide {
    padding-right: 25px;
  }
}

  .auth_providers .auth_provider:not(:last-child) {
    margin-right: 8px;
  }

  .auth_provider:hover {
    color: white;
    text-decoration: none;
    @extend .u-clickable;
  }

  .auth_provider.facebook,
  .btn.facebook:hover {
    background: #4f699c;
  }

  .auth_provider.google,
  .btn.google:hover {
    background: #d8543c;
  }

  .auth_provider.twitter,
  .btn.twitter:hover {
    background: hsl(197, 75%, 53%);
  }

  .auth_provider.email,
  .btn.email:hover {
    background: hsl(47, 100%, 59%);
  }

  .provider_name {
    flex: 1;
  }

.provider_icon {
  width: 29px;
  height: 22px;
  background: image_url("/assets/images/provider.svg") no-repeat;
}

  .facebook.provider_icon {
    background-position: 0 0;
  }

  .google.provider_icon {
    background-position: -30px 0;
  }

  .twitter.provider_icon {
    background-position: -60px 0;
  }

  .email.provider_icon {
    background-position: -90px 0;
  }

/*

  global icon definitions
  =======================

*/

.icon-arrow-down,
.icon-arrow-up,
.icon-arrow-left,
.icon-arrow-right {
  fill: black;
  opacity: 0.39;
}

.arrow--disabled {
  opacity: 0.23;
}

.icon-checkmark {
  fill: #38AE6A;
}

.icon-error {
  fill: #F35910;
}

.loading.icon {
  display: inline-block;
  width: 30px;
  height: 30px;
  background: hsl(145,51%,45%);
  animation: rotateplane 1.2s infinite ease-in-out;
}

.small.loading.icon {
  width: 20px;
  height: 20px;
}

@keyframes rotateplane {
  0% { 
    transform: perspective(120px) rotateX(0deg) rotateY(0deg);
  } 50% { 
    transform: perspective(120px) rotateX(-180.1deg) rotateY(0deg);
  } 100% { 
    transform: perspective(120px) rotateX(-180deg) rotateY(-179.9deg);
  }
}

.color-swatch {
  border-radius: 100%;
  width: 11px;
  height: 11px;
}


/*
 * removed margin of forms to not break the layout with submit buttons within <form></form> area e. g. for modal dialogs
 */
form {
  margin: 0;
}

.form-controls {
  @extend .clearfix;
  margin-top: 10px;
}

form a.standalone {
  line-height: 40px;
  margin: 0 5px;
}

  form a.standalone.align-right {
    margin-left: auto;
  }

footer {
  clear: both;
  padding-top: 10px;
  padding-left: 10px;
  padding-right: 22px;
}

.can-move {
  cursor: move;
}

.can-move-placeholder {
  border: 1px dashed #DDD;
  background: #EEE;
  margin-top: 5px;
  margin-bottom: 5px;
}

.customer_info {
}

.customer_info ul.nav > li {
  width: 50%;
}
.customer_info ul.nav > li > a {
  @extend .u-textTruncate;
}
.customer_info .thumbnail {
  position: absolute;
  right: 20px;
}
.customer_info textarea {
  padding-left: 10px;
  width: 100%;
  border-color: #eee;
}

.tableOverview {
  padding: 10px 20px;
}

.tableOverview-edit {
  @extend .u-clickable, .u-highlight;
}

.bulkAction {
  background: white;
  z-index: 1;
  box-shadow: 
    0 -1px rgba(0,0,0,.05),
    0 -2px rgba(0,0,0,.03),
    0 -3px rgba(0,0,0,.01);
}

  .bulkAction .btn {
    margin: 0 10px;
  }

  .bulkAction-controls {
    margin-top: 10px;
  }

.show_toogle {
  font-size: 10px;
  line-height: 12px;
  color: #999999;
}

.well-muted {
  background-color: whiteSmoke;
  border: 1px solid #eee;
  border: 1px solid rgba(0, 0, 0, 0.05);
  border-radius: 4px;
  box-shadow: inset 0 1px 1px rgba(0, 0, 0, 0.05);
}

.merged, .merge:hover {
  text-decoration: line-through;
}

.translation {
  border: 1px dotted #F92;
  border-radius: 3px;
}
.translation:hover {
}
.translation[contenteditable="true"] {
  display: inline;
}
.translation .icon-edit {
  display: none;
}

.translation:hover .icon-edit {
  display: inline-block;
}

.sub_attribute .control-label {
  width: 60px;
}
.sub_attribute .controls {
  margin-left: 80px;
}

#splash {
  background-color: #eee;
  position: absolute;
  width: 100%;
  top: 0;
  height: 100%;
}
#splash .logo {
  margin-left: auto;
  margin-right: auto;
  margin-top: 200px;
  width: 100px;
}

.navigation {
  width: $navigationWidth;
  background: hsl(232,10%,16%);
  position: relative;
}

  .navigation:empty {
    display: none !important;
  }

.main-navigation {
  padding: 0;
  margin: 0;
  list-style: none;
  flex-shrink: 0;
}

  .main-navigation > li > a {
    padding: 0 15px;
    height: 48px;
    color: rgba(240, 250, 255, .25);
    border-bottom: 1px solid rgba(240, 250, 255, .05);
    text-decoration: none;
  }

  .main-navigation > li > a:hover {
    background: hsl(230,10%,13%);
    border-bottom-color: rgba(240, 250, 255, .08);
  }

  .main-navigation > li.active > a {
    background: none;
    color: white;
  }

  .main-navigation > li.active .nav-icon,
  .main-navigation > li.active .dropdown-icon {
    fill: currentColor;
  }

  .main-navigation li.active > a {
    background: #389ed9;
  }

  .main-navigation .dropdown-menu {
    left: 10px;
    right: 15px;
    min-width: 0;
  }

  .main-navigation .nav-icon {
    margin-right: 15px;
    vertical-align: bottom;
    width: 24px;
    height: 24px;
    fill: hsl(206,7%,37%);
  }

  .main-navigation .dropdown-icon {
    fill: hsl(206,7%,37%);
  }

.tasks {
  background: #2c2d36;
  overflow: auto;
  flex: 1;
}

  .tasks.tasks--standalone {
    background: none;
    margin-top: 8px;
  }

    .tasks--standalone .task {
      padding: 0;
      margin-bottom: 9px;
      display: flex;
    }

    .tasks-standalone .name {
      @extend .u-highlight, .u-textTruncate;
    }

    .tasks--standalone .time {
      color: hsl(198,19%,72%);
    }

    .tasks--standalone .icon-priority {
      margin-right: 4px;
      margin-top: 2px;
    }

  .nav-tab {
    padding: 10px 15px 7px 0;
    position: relative;
    color: #808080;
    display: flex;
    align-items: center;
    @extend .u-clickable;
  }

    .tasks-navigation .nav-tab {
      height: 38px;
      border-bottom: 1px solid #33363e;
    }

    .tasks-navigation .nav-tab:not(.is-active):hover {
      background: #26272e;
    }

    .navigation .nav-tab-name {
      text-align: left;
      padding-bottom: 2px;
    }

    .tasks-navigation .nav-tab-icon {

      &.loading {
        width: 10px;
        height: 10px;
      }

      &.error {
        transform: scale(0.85);
      }
    }

  .nav-tab:hover {
    color: #808080;
    text-decoration: none;
  }

  .nav-tab.is-active,
  .nav-tab.nav-tab--search:hover {
    background: #389ed9;
    color: white;

    .nav-tab-icon .icon {
      fill: white;
    }
  }

  .nav-tab.ui-sortable-helper {
    border-bottom-color: transparent;
  }

  .nav-tab.nav-tab--search {
    height: 30px;
  }

  .nav-tab-icon {
    margin-right: 7px;
    margin-left: 7px;
    margin-top: -3px;
    display: flex;
    align-items: center;
    justify-content: center;
    position: relative;
  }

  .nav-tab-icon .icon {
    width: 16px;
    height: 16px;
    fill: #808080;
  }

  .nav-tab-icon .modified-inner-circle {
    position: absolute;
    left: 0;
    top: 0;
    will-change: opacity;
    transform: translateZ(0);
    animation: fade 1.8s ease-in-out infinite;
  }

  @keyframes fade {
    54% { opacity: 1 }
    90% { opacity: 0 }
    to { opacity: 1 }
  }

  .nav-tab-icon .icon.icon-loading {
    animation: rotateplane 1.2s infinite ease-in-out;
    fill: $supergood-color;
  }

  .nav-tab-close {
    position: absolute;
    right: 0;
    top: 0;
    width: 50px;
    height: 100%;
    visibility: hidden;
    @extend .u-clickable;
    display: flex;
    align-items: center;
    justify-content: center;
  }

    .nav-tab:hover .nav-tab-close {
      visibility: visible;
    }

    .nav-tab-close-inner {
      width: 19px;
      height: 19px;
      background-color: #2c2d36;
      border-radius: 100%;
      display: flex;
      align-items: center;
      justify-content: center;
    }

    .nav-tab-close:hover .nav-tab-close-inner {
      background-color: #972e29;
    }

    .nav-tab-close svg {
      width: 9px;
      height: 9px;
      fill: white;
      opacity: 0.3;
    }

    .nav-tab-close:hover svg {
      opacity: 1;
    }

.level-1.is-active {
  background-color: #38ae6a;
}
.level-1 .icon-priority,
.level-1.icon-priority {
  fill: #38ae6a;
}

.level-2.is-active {
  background-color: #f35910;
}
.level-2 .icon-priority,
.level-2.icon-priority {
  fill: #f35910;
}

.level-3.is-active {
  background-color: #faab00;
}
.level-3 .icon-priority,
.level-3.icon-priority {
  fill: #faab00;
}

.search {
  padding: 7px 5px 4px 10px;
  border-bottom: 1px solid rgba(240, 250, 255, .05);
  flex-shrink: 0;
  display: flex;
}
  
  .search-holder {
    flex: 1;
    margin-right: 2px;
    margin-top: 4px;
    position: relative;
    transition: 240ms;
  }

  .empty-search {
    position: absolute;
    right: 0;
    top: 0;
    height: 30px;
    width: 40px;
    z-index: 1;
    visibility: hidden;
    display: flex;
    align-items: center;
    justify-content: center;
  }

  .empty-search .icon-diagonal-cross {
    fill: white;
    opacity: 0.5;
  }

    .filled.search .empty-search {
      visibility: visible;
    }

  .search input {
    width: 100%;
    padding: 5px 10px 5px 33px;
    height: 30px;
    color: #ECECEC;
    background: #31373b;
    line-height: 20px;
    outline: none;
    border: none;
    border-radius: 15px;
    position: relative;
    z-index: 1;
  }

  .search .icon-magnifier {
    position: absolute;
    top: 8px;
    left: 10px;
    z-index: 2;
    opacity: 0.5;
    fill: white;
  }

  .search.focused .search-holder {
    margin-right: -46px;
  }

  .search.focused .logo {
    opacity: 0;
    z-index: -1;
  }

  .search .logo {
    position: relative;
    @extend .u-clickable, .zIndex-5;
    margin: 0 10px;
    transition: 240ms;
  }

  .search .logo .icon-logo {
    position: relative;
  }

    .search .logo .activity-counter {
      height: 20px;
      min-width: 21px;
      position: absolute;
      right: -3px;
      bottom: 2px;
      padding: 0 4px;
      font-size: 12px;
      font-weight: 300;
      line-height: 15px;
      text-align: center;
      color: white;
      text-shadow: 0 1px 1px rgba(0,0,0,.21);
      background: hsl(360,71%,60%);
      border-radius: 10px;
      border: 2px solid hsl(233,10%,16%);
    }

    .search .logo .activity-counter:empty {
      display: none;
    }

  .search .custom-dropdown-menu {
    margin: 0;
    padding: 0;
    list-style: none;
    background: #26272e;
    position: absolute;
    left: 0;
    right: 0;
    bottom: 0;
    top: 56px;
    z-index: 1002;
    display: none;
    overflow: scroll;
  }

  .search.open .custom-dropdown-menu {
    display: block;
  }

  .search .custom-dropdown-menu .divider {
    height: 1px;
    background: #2f3238;
    margin: 14px 0 17px;
  }

  .user-menu {
    padding: 0;
    margin: 0;
    list-style: none;
    position: relative;
    flex-shrink: 0;
    display: flex;
  }

    .user-menu > li {
      flex: 1;
      background: #26272e;
    }

    .user-menu .list-button {
      height: 60px;
      position: relative;
      text-decoration: none;
      @extend .u-clickable;
      display: flex;
      align-items: center;
      justify-content: center;
    }
    
    .user-menu .list-button *:not(.dropdown-nose) {
      position: relative;
    }

    .user-menu > li:hover .list-button:before {
      content: '';
      position: absolute;
      top: 4px;
      right: 4px;
      bottom: 4px;
      left: 4px;
      background: white;
    }

    .user-menu li.add:hover .list-button:before {
      background: #38ae6a;
    }

    .user-menu-icon {
      width: 20px;
      height: 20px;
      fill: hsl(0,0%,30%);
    }

    .user-menu-icon.icon-plus {
      fill: hsl(145,51%,45%);
    }

    .user-menu > li.settings:hover .user-menu-icon,
    .user-menu > li.settings.active .user-menu-icon {
      fill: hsl(232,10%,16%);
    }

    .user-menu > li.add:hover .user-menu-icon.icon-plus,
    .user-menu > li.add.active .user-menu-icon.icon-plus {
      fill: white;
    }

    .user-menu > li:not(:last-child) {
      border-right: 1px solid #2c2d36;
    }

  .dropdown-nose {
    position: absolute;
    border: 7px solid transparent;
    border-bottom: none;
    border-top: 7px solid white;
    left: 50%;
    margin-left: -7px;
    top: -6px;
    display: none;
  }

  li.add .dropdown-nose {
    border-top-color: #38af6e;
  }

  .open.dropdown .dropdown-nose,
  .open.dropup .dropdown-nose {
    display: block;
  }

  .user-menu .dropdown-menu {
    padding: 0;
    border-radius: 0;
    margin-bottom: 5px;
    min-width: 0;
    left: 10px;
    right: 15px;
    width: auto;
  }

    .user-menu li.add .dropdown-menu {
      background-color: #38af6e;
    }

    .user-menu li.add .dropdown-menu li > a {
      color: white;
    }

    .user-menu li.add .dropdown-menu .divider {
      background: #4cb77c;
    }

  .user-menu .dropdown-menu .divider {
    margin: 0;
  }

  .user-menu .dropdown-menu > li > a {
    display: flex;
  }

.avatar {
  width: 40px;
  height: 40px;
  background-size: cover;
  background-position: center;
  background-color: rgba(0,0,0,.05);
  border-radius: 100%;
  display: inline-block;
  vertical-align: bottom;
}

  :not(.navigation) .avatar.vip {
    border: 2px dotted;
    border-color: #fff;
  }

  .avatar.size-50 {
    width: 50px;
    height: 50px;
  }

  .avatar.size-80 {
    width: 82px;
    height: 82px;
  }

  .unique.avatar {
    background-image: image_url("/assets/images/avatar-bg.png");
    background-size: auto;
    color: white;
    line-height: 40px;
    text-align: center;
    font-size: 13px;
    letter-spacing: 1px;
    text-transform: uppercase;
    text-shadow: 0 1px rgba(0,0,0,.2);
    cursor: default;
  }

  :not(.navigation) .unique.avatar.vip {
    border: 2px dotted;
    line-height: 40px;
  }

  .unique.avatar.size-50 {
    font-size: 16px;
    line-height: 52px;
  }

  :not(.navigation) .unique.avatar.size-50.vip {
    line-height: 50px;
  }

  .unique.avatar.size-80 {
    font-size: 20px;
    line-height: 84px;
  }

  :not(.navigation) .unique.avatar.size-80.vip {
    font-size: 20px;
    line-height: 82px;
  }

.sidebar {
  width: 32%;
  max-width: 300px;
  padding: 20px;
  background: white;
  border-right: 1px solid #e6e6e6;
  overflow: auto;
}

  .sidebar h3 {
    margin: 0;
    color: rgba(0,8,14,.73);
    font-weight: normal;
    font-size: 16px;
    text-transform: initial;
    letter-spacing: 0;
  }

  .sidebar-block {
    margin: 20px 0;

    &:first-child {
      margin-top: 0;
    }
  }
  .sidebar-block,
  .sidebar-block > * {
    @extend .u-textTruncate;
  }
  .sidebar-block [contenteditable=true] {
    white-space: normal; // do no u-textTruncate, we want to edit it inline
  }

  .main + .sidebar {
    border-right: none;
    border-left: 1px solid #e6e6e6;
  }

.NavBarAdmin.sidebar {
  padding-top: 1px;
  width: $sidebarWidth;
}
  .NavBarAdmin h2 {
    margin: 21px 0 12px;
  }

  .nav-stacked > li + li {
    margin-top: 0;
  }

  .nav-pills > li > a,
  .nav-pills > li > a:focus,
  .nav-pills > li > a:active {
    padding: 0;
    height: 40px;
    color: #0f94d6;
    line-height: 39px;
    border-radius: 0;
    border-top: 1px solid #f2f2f3;
    background: transparent; /* a:focus, a:active with bg: transparent fixes gray focus bg in IE 10 */
    display: flex;
    @extend .u-textTruncate;
  }

  .nav-pills > li:hover > a {
    background: #f2f2f3;
  }

  .nav-pills > li:hover > a,
  .nav-pills > li:hover + li:not(.active) > a {
    border-color: transparent;
  }

  .nav-pills > li.active > a,
  .nav-pills > li.active > a:hover,
  .nav-pills > li.active > a:focus {
    color: white;
    background: #2c2d36;
    border-color: initial;
  }

  .nav-pills > li:hover > a,
  .nav-pills > li.active > a,
  .nav-pills > li.active > a:hover,
  .nav-pills > li.active > a:focus {
    padding-left: 10px;
    padding-right: 10px;
    margin-left: -10px;
    margin-right: -10px;
  }

  .sidebar:not(.NavBarAdmin) .nav-pills > li:first-child > a {
    border-top: none;
  }

  .badge {
    min-width: 0;
    padding: 0;
    margin-right: 5px;
    font-size: inherit;
    font-weight: normal;
    text-align: left;
    color: #d0d2d3;
    background: none;
    border-radius: 0;
  }

  .nav-pills > li > a > .badge {
    margin-left: auto;
  }

  a.list-group-item.active > .badge,
  .nav-pills > .active > a > .badge {
    color: #96969b;
    background: none;
  }

.main {
  padding: 10px 20px;
  overflow: auto;
  position: relative;
}

  .main.no-padding {
    padding: 0;
  }

.tooltip {
  font-family: inherit;
}

.popover {
  font-family: inherit;
  width: 372px;
  max-width: 9999px;
  border-radius: 0;
  border: none;
  z-index: 1110;
  color: hsl(206,7%,28%);
  box-shadow: 0 1px 14px rgba(0,8,14,.25);
  word-wrap: break-word;
}

  .popover-body {
    overflow: auto;
  }

  .popover-title {
    border: none;
    background: none;
    padding: 21px 17px 4px;
  }

  .popover-content {
    padding: 0 17px 10px;
  }

  .popover.right { margin-left: 4px; }
  .popover.right > .arrow {
    border-right: none;
    left: -9px;
  }

  .popover.top { margin-bottom: 9px; }
  .popover.top > .arrow {
    border-top: none;
    bottom: -9px;
  }

  .popover.left { margin-right: 9px; }
  .popover.left > .arrow {
    border-left: none;
    right: -9px;
  }

  .popover.bottom { margin-top: 9px; }
  .popover.bottom > .arrow {
    border-bottom: none;
    top: -9px;
  }

  .popover > .arrow:after {
    border-width: 8px;
  }

  .popover .priority.icon:after {
    background: white;
  }

  .popover .person .organization {
    color: #a1a4a7;
  }

  .popover .user-organization {
    @extend .u-textTruncate;
    margin-bottom: 8px;
    margin-top: -4px;
  }

  .popover-block {
    @extend .sidebar-block;
    margin: 10px 0;
  }

  .popover hr {
    margin: 8px 0;
  }

  .popover .person .organization:before { content: '('; }
  .popover .person .organization:after { content: ')'; }

  .popover label {
    font-size: 13px;
    color: #a9bcc4;
    font-weight: 300;
    text-transform: uppercase;
    letter-spacing: 0.07em;
  }

  .popover .column label {
    margin: 8px 0 1px;
  }

  .popover .column {
    margin-bottom: 8px;
  }

  .popover--notifications {
    min-height: 100px;
    width: auto;
    min-width: 372px;
    @extend .zIndex-5;

    &.fade {
      display: inline-block !important;
    }

    .arrow {
      top: 23px !important;
    }

    .popover-content {
      flex: 1;
      overflow-y: scroll;
    }

    &.is-overflowing .popover-notificationsHeader {
      box-shadow:
        0 1px hsla(240,4%,95%,.5),
        0 2px hsla(240,4%,95%,.2);
    }
  }

  .popover-notificationsHeader {
    display: flex;
    align-items: flex-end;
    padding-bottom: 22px;
    margin: 21px 17px 0;

    .popover-title {
      @extend h1;
      padding: 0;
      line-height: 1;
    }
  }

  .popover-notificationsCounter {
    color: #e25253;
    padding-left: 3px;
  }

  .popover-notificationsMarkRead {
    @extend .btn;
    @extend .btn--subtle;
    margin-left: auto;
    padding: 5px 0 0 10px;
    
    &:hover {
      padding: 5px 0 0 10px;
    }
  }

.stat-icon {
  position: relative;
}

.mood-icon {
  width: 60px;
  height: 59px;
}

.stopwatch-icon {
  position: absolute;
  left: 0;
  top: 0;
  width: 100%;
  height: 100%;
}

.stat-stopwatch {
  width: 77px;
  height: 83px;
  position: relative;
}

.stat-channel-icon {
  width: 16px;
  height: 16px;
  fill: hsl(198,18%,72%);
}

.total-tickets {
  height: 83px;
  width: 48px;
  margin-right: 4px;
  margin-bottom: -9px;
}

.one-ticket {
  width: 48px;
  height: 10px;
  margin-top: -7px;
  margin-bottom: 2px;
}

.stat-tickets {
  height: 100px;
}


.in-process-icon {
  width: 64px;
  height: 64px;
}

.reopening-icon {
  width: 68px;
  height: 47px;
}

.state-color {
  &.supergood-state { fill: $supergood-color;}
  &.good-state      { fill: $good-color; }
  &.ok-state        { fill: $ok-color; }
  &.bad-state       { fill: $bad-color; }
  &.superbad-state  { fill: $superbad-color; }
}

.stat-widgets {
  margin: 0 -7px 20px;
}

  .stat-widget {
    height: 200px;
    padding: 13px;
    text-align: center;
    line-height: 20px;
  }

  .dashboard .stat-widget {
    margin: 7px; 
    background: white;
    border: 1px solid #e5f0f5;
    border-radius: 1px;
    box-shadow: 0 1px rgba(0,8,14,.02);
  }

    .stat-widget h3 {
      margin: 2px 0 8px;
      color: #444a4f;
      letter-spacing: 0;
      font-weight: normal;
    }

    .stat-widget .stat-label {
      color: #444a4f;
      @extend .u-textTruncate;
    }

    .stat-widget .stat-detail {
      color: #b4b7b9;
      @extend .u-textTruncate;
    }

    .channel-distribution.stat-widget {
      color: #a1a4a7;
    }

  .stat-graphic {
    flex: 1;
    display: flex;
    justify-content: center;
    align-items: center;
  }

    .time.stat-widget .stat-amount {
      margin-top: 8px;
      text-align: center;
      font-size: 30px;
      color: white;
      text-shadow: 0 2px rgba(0,8,14,.2);
      position: relative;
    }

    .time.stat-widget .stat-dial {
      position: absolute;
      top: 21px;
      left: 14px;
    }

.stats-row {
  padding: 8px 0 7px;
  margin-bottom: -7px;
  border-radius: 3px;
  display: flex;
  flex-direction: column;
  align-items: center;
}

.stats-row:hover {
  background: rgba(0,8,14,.03);
}

  .stats-row .stat-bars {
    height: 73px;
    margin: 16px 0 15px;
    padding: 2px 12px;
    width: 100%;
    background: linear-gradient(to top, #f2f2f3, #f2f2f3 1px, transparent 1px);
    background-position: center bottom;
    background-size: 100% 12px;
    display: flex;
    align-items: flex-end;
  }

  .stat-bars .stat-bar {
    border-radius: 5px;
    width: 10px;
    color: #a9bcc4;
    background: #a9bcc4;
  }

  .stat-widget .secondary {
    opacity: .38;
    color: #a9bcc4;
    background: #a9bcc4;
  }

  .stat-legend {
    margin-top: 30px;
    margin-left: auto;
    display: flex;
  }

  .stat-legendEntry {
    font-size: 11px;
    line-height: 1;
    margin-left: 20px;
    background: none !important;
  }

  .stat-circle {
    margin-bottom: -1px;
    margin-right: 3px;
    width: 10px;
    height: 10px;
    border-radius: 100%;
    display: inline-block;
  }

.frequency.stat-widget {
  .stat-bars {
    margin-top: 0;
  }

  .stats-row {
    margin-bottom: 0;
  }

  .stat-label {
    color: #a1a4a7;
  }

  .primary {
    color: hsl(145,51%,45%);
    background: hsl(145,51%,45%);
  }
}

.activity.sidebar {
  width: 370px;
  padding: 0;
  border-left: 1px solid #e8e8e8;
}

  .activity h2 {
    margin-left: 19px;
    margin-bottom: 15px;
    margin-right: 26px;
  }

  .activity-entry.state--read {
    opacity: 0.5;
  }

  .activity-avatar {
    padding-top: 16px;
    padding-left: 2px;
    padding-right: 2px;
    margin-right: 10px;
  }

    .activity-avatar:hover .avatar {
    }

  .activity-body {
    color: #444a4f;
    padding: 16px 0 16px 2px;
    position: relative;
  }

    .activity-body:after {
      content: "";
      position: absolute;
      bottom: 0;
      right: 30px;
      left: 8px;
      border-bottom: 1px solid #f2f2f3;
    }

  .activity-body:hover {
    color: #444a4f;
    text-decoration: none;
  }

    .activity-body:hover .activity-text {
      text-decoration: underline;
    }

  .activity-message {
    padding-right: 0;
    word-wrap: break-word;
  }

  .activity-time {
    margin-top: 2px;
    color: #a1a4a7;
    display: block;
  }

  .activity .priority.icon:after {
    background: white;
  }

.form-inline {
  display: flex;
}

.form-inline .input-group-addon,
.form-inline .form-control:not(textarea) {
  background: white;
  border: none;
  line-height: 1;
}

  .form-inline .form-group {
    overflow: hidden;
    position: relative;
    height: 60px;
    flex: 1 1 auto;
  }

    .attributeBar.form-inline .form-group:last-child {
      flex: 0 1 auto;
    }

    .form-group.is-changed {
      position: relative;
    }

    .form-group.is-changed:before {
      content: "";
      position: absolute;
      top: 23px;
      left: -16px;
      bottom: 0;
      width: 3px;
      background: repeating-linear-gradient(45deg, hsl(193,18%,90%), hsl(193,18%,90%) 5px, transparent 5px, transparent 9px) repeat center;
      background-size: 11px 11px;
    }

    .form-inline .form-group.is-changed:before {
      width: 100%;
      height: 3px;
      top: 0;
      left: 0;
      bottom: auto;
    }

    .form-group.is-changed label {
      color: hsl(198,19%,72%);
      position: relative;
    }

    .form-group.is-changed label:before {
      position: absolute;
      content: '';
      left: -10px;
      width: 5px;
      height: 5px;
      top: 50%;
      margin-top: -3px;
      border-radius: 100%;
      background: hsl(198,19%,72%);
    }

  .form-inline .form-group .btn {
    margin: 10px;
  }

  .form-inline .form-group:not(:last-child),
  .form-inline.form-inline--enclosed .form-group {
    border-right: 1px solid #f0f0f0;
  }

  .form-inline .input-group-addon {
    width: auto;
    padding: 0;
    margin: 10px 18px 0;
    font-size: 13px;
    letter-spacing: 0.05em;
    color: #ccc;
    display: inline-block;
    position: relative;
  }

  .form-inline .form-control:not(textarea) {
    width: 100%;
    height: 100%;
    left: 0;
    top: 0;
    position: absolute;
    padding: 28px 18px 12px;
    float: none;
    display: block;
    border-radius: 0;
    background: none;
  }

  .bulkAction-secondStep .form-group {
    min-width: 140px;
  }

  .bulkAction-secondStep .form-inline .textarea.form-group {
    padding: 5px 10px;
    height: auto;
  }

    .bulkAction-secondStep .form-inline .textarea.form-group  .input-group-addon {
      margin-left: 8px;
      margin-right: 8px;
      margin-bottom: 5px;
    }

    .bulkAction-secondStep .form-inline textarea.form-control {
      display: block;
      padding-left: 8px;
      padding-right: 8px;
      width: 100%;
      resize: vertical;
    }

    .bulkAction-secondStep .form-inline textarea.form-control:not(:focus) {
      border-color: #f0f0f0;
    }

.ticketZoom {
  background: #f8f9fa;
}

.ticketZoom-controls {
  display: flex;
  justify-content: flex-end;
  align-items: center;
  padding: 28px 0 0 0;
}

.icon-marker {
  fill: hsl(0,0%,61%);
  width: 17px;
  height: 19px;
}

.ticketZoom .ticketZoom-header {
  margin-top: 6px;
  padding: 0;
}

.ticketZoom .ticket-article {
  margin-top: 55px;
}

.ticketZoom > .overview-navigator {
  margin-top: 32px;
  padding-left: 20px;
}

.ticket-article,
.article-new {
  max-width: 800px;
  margin: 0 auto;
  padding: 0 21px;
}

  .ticket-title {
    max-width: 800px;
    padding: 0 81px;
  }

  .ticket-title-update {
    @extend h1;
    white-space: normal;
    margin-top: 15px;
    margin-bottom: 8px;
    text-align: center;
  }

  .task-subline {
    text-align: center;
    display: block;
  }

.ticket-article-item {
  padding-bottom: 33px;
  position: relative;

  .avatar {
    position: absolute;
    right: 0;
    top: 5px;
  }

  &.agent .avatar {
    right: auto;
    left: 0;
  }
}

  /*
    clip the article-meta to not stand out on the other side
    of the textBubble if the text bubble is small
  */

  .article-meta-clip {
    overflow: hidden;
    position: relative;
    height: 100%;
    margin: 0 55px;
  }

  .article-content {
    color: hsl(60,1%,34%);
    position: relative;
    padding: 0 55px;
  }


  .article-content-meta {
    position: absolute;
    width: 100%;
  }

  .article-meta {
    background: #2c2d36;
    color: white;
    padding: 21px 25px 11px;
    margin: 0 12px;
  }

    .article-meta.bottom {
      padding-top: 17px;
      padding-bottom: 8px;
    }

    .article-meta-row {
      margin-bottom: 5px;
    }

    .article-meta-key {
      width: 20%;
      text-transform: uppercase;
    }

    .article-meta-value {
      margin-left: 8px;
    }

    .article-meta-icon {
      width: 16px;
      height: 16px;
      fill: white;
      vertical-align: top;
      margin: 2px 3px 0 0;
    }

    .article-meta .text-muted {
      color: #96969b;
    }

  .internal-border {
    padding: 5px;
    border-radius: 8px;
    margin: -5px;
  }

  .is-internal .internal-border {
    background: repeating-linear-gradient(45deg, hsl(18,79%,89%), hsl(18,79%,89%) 5px, hsl(210,17%,98%) 5px, hsl(210,17%,98%) 6px);
    background-size: 8px 8px;
  }

  .is-internal .bubble-arrow {
    display: none;
  }

  .textBubble {
    padding: 10px 20px;
    background: white;
    border-radius: 2px;
    border: 1px solid hsl(240,4%,95%);
    box-shadow: 0 0 1px rgba(0,0,0,.06) inset;
    position: relative;
    overflow-wrap: break-word;
    word-wrap: break-word;
    
    /* email css reset */
    p {
      margin: 0;
    }

    blockquote,
    pre {
      margin: 0px;
      padding: 8px 12px 8px 12px;
    }
  }

  .ticket-article-item.state--folde-out .textBubble {
    border-color: hsl(0,0%,90%);
  }

  .textBubble-content {
    overflow: hidden;
    position: relative;
  }

  .textBubble-overflowContainer {
    position: absolute;
    bottom: 0;
    left: 0;
    right: 0;
    background: white;

    .btn {
      padding: 7px 0;
      font-size: 10px;
    }

    &:before {
      content: "";
      position: absolute;
      left: 0;
      right: 0;
      top: -30px;
      height: 30px;
      background: linear-gradient(rgba(255,255,255,0), white);
    }
  }

  .customer .textBubble-overflowContainer {
    background: #e5f0f5;
    &:before {
      background: linear-gradient(hsla(199,44%,93%,0), hsl(199,44%,93%));
    }
  }

  .customer.ticket-article-item .textBubble {
    background: #e5f0f5;
    border-color: hsl(199,38%,92%);
    box-shadow: none;
  }

    .customer.ticket-article-item.state--folde-out .textBubble {
      border-color: hsl(199,44%,85%);
    }

    .bubble-arrow {
      position: absolute;
      width: 7px;
      height: 9px;
      left: -6px;
      top: 15px;
      overflow: hidden;
    }

    .bubble-arrow:after {
      content: "";
      position: absolute;
      top: -1px;
      left: 2px;
      width: 11px;
      height: 11px;
      background: white;
      border: 1px solid hsl(240,4%,95%);
      box-shadow: 0 0 1px rgba(0,0,0,.06) inset;
      transform: rotate(-45deg);
    }

    .customer.ticket-article-item .bubble-arrow {
      left: auto;
      right: -6px;
    }

    .customer.ticket-article-item .bubble-arrow:after {
      background: #e5f0f5;
      left: auto;
      right: 2px;
      border-color: hsl(199,38%,92%);
      box-shadow: none;
    }

  .ticket-article-item .attachments:not(:empty) {
    border-top: 1px solid rgba(0,0,0,.04);
    white-space: normal;
    margin: 0 -20px;
    padding: 26px 20px 7px 72px;
    position: relative;
  }

    .ticket-article-item .attachments h3 {
      color: hsl(60,1%,34%);
      letter-spacing: 0;
      font-weight: bold;
      padding: 0 7px;
      margin: 0 0 4px;
    }

    .attachments .icon-paperclip {
      position: absolute;
      left: 33px;
      top: 27px;
    }

  .ticket-article-item .task-subline {
    margin-top: 12px;
  }

  .article-action {
    padding-top: 5px;
    margin-top: 5px;
    color: black;
    font-size: 12px;
    text-align: center;
    opacity: 0.5;
    @extend .u-clickable;
  }

    .article-action:hover {
      color: black;
      text-decoration: none;
      opacity: 1;
    }

    .article-action-icon {
      margin-right: 5px;
      vertical-align: top;
      width: 17px;
      height: 17px;
    }

.article-add {
  position: relative;
}

.article-new {
  margin-top: auto;
  margin-bottom: 36px;
}

  .dropArea {
    background: white;
    border: 5px solid;
    color: hsl(202,66%,55%);
    font-size: 20px;
    margin: 5px;
    display: none;
    @extend .fit;
  }

  .is-dropTarget .dropArea {
    display: block;
  }

  .dropArea-inner {
    @extend .fit;
    display: flex;
    align-items: center;
    justify-content: center;
  }

.shortcut .dropdown-menu > .active > a {
  background: none;
}

.shortcut .dropdown-menu > .active {
  background: hsl(145,51%,45%);
}

.editControls {
  position: absolute;
  left: 0;
  top: 5px;
}

.article-add[data-type=email] .editControls {
  top: 159px;
}

  .editControls-item {
    position: absolute;
    top: 43px;
    @extend .u-clickable, .zIndex-7;
    
    &.is-hidden {
      display: none;
    }
  }

  .editControls-item:nth-child(3) {
    top: 79px;
  }

  .editControls-item:nth-child(4) {
    top: 115px;
  }

  .editControls-item:not(:last-child) {
    border-bottom: 1px solid #e6e6e6;
  }

  .editControls-iconHolder {
    width: 38px;
    height: 35px;
    display: flex;
    align-items: center;
    justify-content: center;
  }

  .editControls-icon {
    width: 16px;
    height: 16px;
    fill: hsl(210,2%,78%);
  }

  .pop-selector {
    position: absolute;
    top: 0;
    left: 0;
    display: flex;
    align-items: center;
    justify-content: center;
    
    &.is-hidden {
      display: none;
    }
  }

  .pop-selectable {
    width: 35px;
    height: 35px;
    display: flex;
    align-items: center;
    justify-content: center;
    @extend .u-clickable;
    background: hsl(240,9%,19%);
  }

  .pop-selectable:hover {
    background: white;
  }

  .pop-selectable:first-child {
    border-radius: 4px 0 0 4px;
  }

  .pop-selectable:last-child {
    border-radius: 0 4px 4px 0;
  }

  .pop-selectable-icon {
    fill: hsl(231,3%,40%);
  }

  .pop-selectable:hover .pop-selectable-icon {
    fill: hsl(240,9%,19%);
  }

  .article-add .icon-internal {
    fill: hsl(18,87%,65%);
  }

  .article-add.is-public .icon-internal,
  .article-add.is-internal .icon-public {
    display: none;
  }

  .article-new .recipient-picker {
    height: 36px;
    position: relative;
    transition: 300ms;
  }

  .article-new .recipient-picker.is-open {
    opacity: 1;
  }

    .recipient-picker .icon {
      margin-top: -2px;
    }

    .recipient-count {
      margin-left: 3px;
      margin-top: 1px;
      line-height: 1;
    }

    .recipient-list {
      position: absolute;
      background: hsl(234,10%,19%);
      left: 48px;
      color: white;
    }

      .recipient-picker.is-open .recipient-list {
        display: block;
      }

    .list-arrow {
      position: absolute;
      top: 210px;
      left: -6px;
      margin-top: -6px;
      border-right: 6px solid #2c2d36;
      border-top: 6px solid transparent;
      border-bottom: 6px solid transparent;
    }

    .list-head {
      height: 38px;
      line-height: 38px;
      padding: 1px 19px 0;
      text-transform: uppercase;
    }

      .list-head div {
        position: relative;
        left: -20px;
      }

    .list-entry {
      width: 340px;
      height: 60px;
      padding: 0 16px;
      border-top: 1px solid hsl(240,6%,27%);
    }

    .list-entry-name {
      margin-left: 18px;
    }

    .list-entry-type {
      font-size: 12px;
    }

    .list-entry-type div {
      padding: 3px 7px;
      border: 1px solid hsl(234,10%,10%);
      color: hsl(0,0%,40%);
      background: hsl(234,10%,14%);
    }

    .list-entry-type .active {
      color: white;
      background: inherit;
      box-shadow: 0 1px rgba(255,255,255,.03) inset;
    }

    .list-entry-type div:not(:last-child) {
      border-right: none;
    }

    .list-entry-type div:first-child {
      border-radius: 3px 0 0 3px;
    }

    .list-entry-type div:last-child {
      border-left: none;
      border-radius: 0 3px 3px 0;
    }

    .recipient-list input {
      padding-top: 2px;
      background: hsl(232,10%,16%);
      color: white;
      border: none;
      outline: none;
    }

    .recipient-list input[type=submit] {
      height: 0;
      width: 0;
      padding: 0;
      position: absolute;
      visibility: hidden;
    }

    .recipient-list input::-webkit-input-placeholder {    color: #666; }
    .recipient-list input::-moz-placeholder { opacity: 1; color: #666;  }
    .recipient-list input:-ms-input-placeholder {         color: #666; }

  .article-new .textBubble {
    border-color: #b3b3b3;
    border-radius: 5px;
    padding-left: 12px;
    padding-right: 12px;
  }

    .article-new .textBubble [contenteditable],
    .article-new textarea,
    .articleNewEdit-body {
      width: 100%;
      position: relative;
      min-height: 20px;
      vertical-align: bottom;
      border: none;
      background: none;
      outline: none;
      resize: none;
    }

    .articleNewEdit-body {
      height: auto;
      min-height: 38px;
    }

    .article-new .bubble-arrow:after {
      border-color: #b3b3b3;
      box-shadow: none;
    }

  .article-attachment {
    position: absolute;
    bottom: -4px;
    left: 10px;
    right: 10px;
    height: 42px;
    padding: 10px 0;
    color: #b3b3b3;
    overflow: hidden;
    @extend .u-unclickable, .u-textTruncate;
  }

    .attachments:not(:empty) {
      padding: 9px 5px;
      border-top: 1px solid hsl(0,0%,93%);
      margin: 6px -12px 30px;
    }

    .attachment {
      font-size: 13px;
      padding: 1px 10px 1px 7px;
      cursor: default;
      position: relative;
      display: flex;
    }

    .attachment:hover {
      background: hsl(200,20%,97%);
    }

      .attachment-name {
        margin-right: 5px;
        word-break: break-all;
        @extend .u-highlight;
      }

      .attachment-size {
        white-space: nowrap;
        float: right;
        margin-right: 10px;
      }

      .attachment-delete {
        color: hsl(198,19%,72%);
        text-decoration: underline;
        display: none;
        white-space: nowrap;
        margin-left: auto;
        @extend .u-clickable;
      }

      .attachment:hover .attachment-delete {
        padding: 0 10px 0 30px;
        float: right;
        display: block;
        position: absolute;
        right: 0;
        background: linear-gradient(to right, hsla(200,20%,97%,0), hsla(200,20%,97%,1) 20px);
      }

        .attachment-delete .icon {
          fill: hsl(198,18%,72%);
          width: 9px;
          height: 9px;
          margin-right: 5px;
        }

    .attachmentPlaceholder-inputHolder {
      position: relative;
      display: inline-block;
      overflow: hidden;
      vertical-align: bottom;
      @extend .u-highlight, .u-clickable;
    }

    .attachmentUpload {
      color: hsl(198,19%,72%);
    }

    .attachmentUpload-cancel {
      @extend .u-clickable;
      margin-left: auto;
      text-decoration: underline;
    }

    .attachmentUpload .icon {
      fill: hsl(198,18%,72%);
      width: 9px;
      height: 9px;
      margin-right: 5px;
    }

    .attachmentUpload-progressBar {
      position: absolute;
      height: 4px;
      background: hsl(202,66%,55%);
      left: 0;
      bottom: 0;
    }

.tabsSidebar-tabsSpacer {
  padding-right: 62px !important;
}

.tabsSidebar-sidebarSpacer {
  margin-right: $sidebarWidth;
  transition: margin 500ms;
}

.tabsSidebar-sidebarSpacer.is-closed {
  margin-right: 0;
}

.tabsSidebar-sidebarSpacer.is-closed .scrollPageHeader {
  margin-right: 0;
}

.tabsSidebar-holder {
  overflow: hidden;
  position: relative;
  flex: 1;
  display: flex;
  flex-direction: column;
}

.tabsSidebar .sidebar {
  width: $sidebarWidth;
  border-left: 1px solid #e6e6e6;
  padding: 0;
}

  .tabsSidebar .sidebar > hr {
    margin: 20px;
  }

  .tabsSidebar .sidebar-header {
    display: flex;
    align-content: stretch;
    position: relative;
    margin: 0 20px;
    
    + hr {
      margin-top: 0;
    }
  }

  .sidebar-header-headline {
    padding: 33px 0 17px 25px;
    margin: 0 0 0 -20px;
    line-height: 1;
    padding-right: 8px;
    @extend .u-clickable, .u-textTruncate;
  }

  .sidebar-header-actions {
    flex: 1;
    margin-right: 5px;
    display: flex;
    align-items: center;
    
    .dropdown {
      flex: 1;
      position: static;
    }
    
    .dropdown-toggle {
      padding-top: 38px;
      padding-bottom: 24px;
    }
  }

  .tabsSidebar-close {
    padding: 27px 35px 12px 0;
    margin: 0 -20px 0 0;
    @extend .u-clickable;
    display: flex;
    align-items: center;
    justify-content: center;
    
    .icon {
      fill: black;
    }
  }

  .tabsSidebar .sidebar-content {
    padding: 0 20px 20px;
  }

  .sidebar.bottom-form-shadow {
    box-shadow: 
      0 -1px rgba(0,0,0,.005) inset,
      0 -2px rgba(0,0,0,.005) inset,
      0 -3px rgba(0,0,0,.005) inset,
      0 -4px rgba(0,0,0,.005) inset;
  }

  .tabsSidebar {
    position: absolute;
    right: 0;
    top: 0;
    bottom: 0;
    transition: 500ms;

    &.tabsSidebar--attributeBarSpacer {
      bottom: 60px;
    }
  }

  .tabsSidebar.is-closed {
    transform: translateX($sidebarWidth);
  }

  .tabsSidebar-tabs {
    position: absolute;
    left: -55px;
    top: 0;
    bottom: 0;
    pointer-events: none;
  }

  .test {
    position: absolute;
    width: 100%;
  }

  .tabsSidebar-tab {
    width: 56px;
    height: 60px;
    background: hsl(197,20%,93%);
    position: relative;
    border-top: 1px solid hsl(202,12%,87%);
    @extend .u-clickable;
    display: flex;
    align-items: center;
    justify-content: center;
  }

  .tabsSidebar-tab.is-changed:before {
    position: absolute;
    content: '';
    left: -3px;
    width: 6px;
    height: 6px;
    top: 50%;
    margin-top: -3px;
    border-radius: 100%;
    background: hsl(198,19%,72%);
    box-shadow: 0 0 0 2px hsl(210,17%,98%);
  }

  .tabsSidebar-tab:first-child {
    border-top-left-radius: 8px;
    border-top: none;
  }

  .tabsSidebar-tab:last-child {
    border-bottom-left-radius: 8px;
  }

  .tabsSidebar-tab .icon {
    width: 24px;
    height: 24px;
    fill: hsl(197,19%,78%);
  }

  .tabsSidebar-tab.active .icon {
    fill: hsl(206,7%,37%);
  }

  .sidebar .text-muted {
    color: hsl(204,3%,72%);
  }

.alert {
  padding: 10px 15px;
  border-radius: 3px;
  color: hsl(202,5%,18%);
  
  &.alert--info {
    border-color: hsl(188,50%,72%);
    background: hsl(191,53%,79%);
  }

  &.alert--success {
    border-color: hsl(145,51%,70%);
    background: hsl(145,51%,77%);
  }

  &.alert--warning {
    border-color: hsl(43,92%,71%);
    background: hsl(42,94%,80%);
  }

  &.alert--danger {
    border-color: hsl(9,72%,62%);
    background: hsl(12,73%,66%);
  }
}

.tags,
.links {
  margin: 20px 0;
}

.sidebar-list {
  padding: 0;
  margin-bottom: 5px;
}

  .sidebar-list-title {
    color: hsl(206,7%,28%);
    text-transform: capitalize;
    margin-top: 7px;
  }

  .sidebar-list-item {
    padding: 4px 1px;
    display: flex;
    align-items: center;
    color: hsl(206,7%,28%);
    border-bottom: 1px solid hsl(240,4%,95%);
  }

  .sidebar-list-item-name {
    flex: 1;
  }

  .sidebar-list-item-delete {
    height: 100%;
    padding: 0 10px;
    margin-right: -4px;
    display: flex;
    align-items: center;
    justify-content: center;
    @extend .u-clickable;
    
    .icon {
      width: 9px;
      height: 9px;
      fill: hsl(0,0%,82%);
    }
  }

    .sidebar-list-item-delete:hover .icon {
      fill: hsl(1,77%,47%);
    }

.ticket-id {
  color: white;
  background: hsl(198,19%,72%);
  font-size: 11px;
  border-radius: 7px;
  padding: 0 5px;
  margin-right: 2px;
}

.attributeBar {
  height: 60px;
  background: white;
  transition: margin 250ms;
  flex-shrink: 0;
  
  &.is-closed {
    margin-bottom: -60px;
  }
}

.newTicket {
  padding: 14px 34px;
}

  .newTicket .sidebar {
    width: 290px;
  }
  .newTicket .form-control:not(:focus):not(.focus) {
    border-color: hsl(0,0%,90%);
  }
  .newTicket .subtle-link {
    color: hsl(0,0%,89%);
  }
  .newTicket .article-form-top {
    margin-top: 15px;
  }

.box {
  background: white;
  margin: 20px 0;
  border: 1px solid #e6e6e6;
  padding: 20px 24px;
}

  .box.box--newTicket {
    max-width: 658px;
    margin-left: auto;
    margin-right: auto;
  }

  .box .page-header {
    text-align: center;
    margin-bottom: 12px;
  }

  .box h1 {
    margin-top: 12px;
    color: hsl(60,1%,34%);
  }

  .box h2 {
    margin-top: 12px;
  }

  .box .two-columns {
    margin-left: -4px;
    margin-right: -4px;
  }

  .box .two-columns .column {
    margin-left: 4px;
    margin-right: 4px;
    width: calc(50% - 8px);
  }

  .box-controls {
    margin-top: 20px;
    display: flex;
    align-items: center;
  }

  .box--yellow {
    background: hsl(47,100%,93%);
    border-color: hsl(47,100%,75%);
    color: hsl(47,20%,67%);
    
    h1, h2 {
      color: hsl(47,3%,28%);
    }
  }

  .box-progress {
    display: flex;
    align-items: center;
    justify-content: center;
  }

  .box-progress-title {
    color: hsl(47,3%,28%);
  }

  .box-progress-body {
    flex: 1;
    margin-left: 24px;
    display: flex;
    align-items: center;
    justify-content: center;
    
    progress {
      width: 100%;
    }
  }

.formset-inset {
  margin: 34px -24px 24px;
  padding: 19px 24px 24px;
  background: hsl(197,20%,93%);
  border-top: 1px solid hsl(0,0%,90%);
  border-bottom: 1px solid hsl(0,0%,90%);
}

.type-tabs .tab {
  line-height: 42px;
  padding: 0 12px 0 12px;
  list-style: none;
}

.type-tabs .tab-icon {
  width: 16px;
  height: 16px;
  fill: #ccc;
  vertical-align: top;
  margin-right: 9px;
  margin-top: 11px;
  transform: scale(1.2);
}

.type-tabs .tab.active .tab-icon {
  fill: white;
}

.tokenfield .token {
  padding: 0 0 0 10px;
  margin: 0 5px 8px 0;
  height: 26px;
  line-height: 27px;
  color: white;
  background: hsl(198,19%,72%);
  border: none;
  float: none;
  display: inline-flex;
  align-items: center;
}

  .tokenfield .token-input {
    vertical-align: top;
    margin: 2px 0 0 5px;
    height: 25px;
  }

  .tokenfield .token .token-label {
    padding: 0;
  }

  .tokenfield.form-control {
    padding-top: 8px;
  }

  .tokenfield .token .close {
    margin: 0;
    padding: 0 9px 0 5px;
    font-family: inherit;
    font-weight: 300;
    font-size: 30px;
    line-height: 1;
    color: white;
    text-shadow: none;
    opacity: .3;
    outline: none;
    height: auto;
  }

  .tokenfield .token .close:hover {
    opacity: .5;
  }

.drox {
  color: hsl(60,1%,74%);
}

  .drox .drox-header {
    padding-bottom: 2px;
    margin-bottom: 16px;
    border-bottom: 1px solid hsl(240,4%,95%);
  }

  .drox a.create {
    margin-top: 2px;
    display: inline-block;
  }

  .drox .form-group {
    margin-bottom: 22px;
  }

  .drox .drox-body p:first-child {
    margin-top: 20px;
  }

.newTicket .templates {
  border-bottom: 1px solid hsl(240,4%,95%);
  padding-bottom: 14px;
}

.template-attributes {
  margin: 17px 0 19px;
}

  .template-attribute {
    height: 24px;
    line-height: 25px;
    padding-left: 10px;
    margin-bottom: 2px;
    font-size: 13px;
    color: hsl(198,11%,59%);
    background: hsl(197,20%,93%);
    border: 1px solid hsl(0,0%,90%);
    border-radius: 3px;
  }

    .template-attribute .key {
      text-transform: uppercase;
      margin-right: 3px;
    }

    .template-attribute .value {
      margin-left: 3px;
    }

    .template-attribute .delete {
      padding: 0 7px;
      margin-top: 4px;
      line-height: 19px;
      font-size: 28px;
      font-weight: 300;
      opacity: .4;
    }

.customer-name {
  color: hsl(60,1%,34%);
}

.customer-email {
  margin-top: 5px;
  margin-bottom: 20px;
  display: block;
}

.switchBackToUser {
  @extend .fit, .zIndex-7;
  display: flex;
  align-items: center;
  background: hsl(200,87%,45%);
  color: #fff;
  height: 45px;
  padding: 0 17px;
  top: -45px !important;
  border-bottom: 5px solid hsl(205,90%,60%);
}
.switchBackToUser-icon {
  width: 19px;
  height: 18px;
}
  .switchBackToUser-text {
    margin-left: 10px;
  }
  .switchBackToUser-close {
    width: 40px;
    height: 40px;
    margin-right: -10px;
    display: flex;
    align-items: center;
    justify-content: center;
    
    svg {
      fill: white;
    }
  }

#app.switchBackToUserSpace {
  top: 45px;
}

.modal {
  position: fixed;
}

.modal-dialog {
  width: auto;
  max-width: 660px;
  margin-top: 35px;
  margin-bottom: 35px;
}

.modal-backdrop {
  position: fixed;
}

.modal-content {
  border-radius: 0;
  border: 1px solid hsl(0,0%,90%);
  box-shadow: none;
  color: hsl(206,7%,28%);
  word-wrap: break-word;
}

  .modal-header {
    padding: 30px 23px 23px;
    border: none;
  }

  .modal-header h1 {
    text-align: center;
  }

  .modal-close {
    padding: 23px;
    position: absolute;
    right: 0;
    top: 0;
    @extend .u-clickable;
  }

  .modal-close .icon-diagonal-cross {
    opacity: 0.18;
  }

  .modal-body {
    padding: 0 23px;
  }

  .modal-footer {
    padding: 23px 23px 20px;
    border: none;
  }

  .modal-leftFooter,
  .modal-centerFooter,
  .modal-rightFooter {
    display: flex;
    align-items: start;
    flex: 1;
  }

.modal.modal--local {
  display: block;
  padding-left: 40px;
  position: absolute;
  bottom: auto;
  min-height: 100vh;
  
  .modal-backdrop {
    position: absolute;
    background: hsla(210,17%,93%,.55);
    height: 100% !important;
    opacity: 1;
  }

  .modal-dialog {
    box-shadow: 0 0 40px hsla(210,17%,40%,.34);
  }
}

.caret {
  position: absolute;
  top: 50%;
  margin-top: -3px;
  right: 10px;
}

.dropdown-menu {
  margin: 0;
  padding: 0;
  min-width: 100%;
  color: hsl(198,19%,72%);
  text-transform: initial;
  letter-spacing: 0;
  background: hsl(234,10%,19%);
  border-radius: 0;
  border: none;
  box-shadow: none;
  overflow: hidden;
}

  .dropdown-toggle {
    display: flex;
    align-items: center;
    @extend .u-clickable;
  }

  .dropdown-icon {
    width: 16px;
    height: 16px;
    opacity: 0.39;
  }

  .dropdown-menu.dropdown-menu--light {
    background: white;
  }

  .dropdown-menu.dropdown-menu--light > li > a {
    color: hsl(202,70%,49%);
  }

  .dropdown-menu.dropdown-menu--light > li > a:hover {
    color: #2594d4;
    background: rgba(0,0,0,.05);
  }

  .dropdown-menu.dropdown-menu--light li:hover,
  .dropdown-menu.dropdown-menu--light li.is-active {
    background: none;
  }

  .dropdown ul {
    margin: 0;
  }

  .dropdown li,
  .dropup li {
    height: 39px;
    line-height: 39px;
    padding: 0 15px;
  }

  .dropdown li:not(:first-child) {
    box-shadow: 0 1px rgba(255,255,255,.13) inset;
  }

  .dropdown li:hover,
  .dropdown li.is-active {
    background: hsl(205,90%,60%);
  }

    .dropdown li:not(.recipientList-controls):hover + li,
    .dropdown li.is-active + li {
      box-shadow: none;
    }

  .dropdown-menu > li > a {
    color: white;
    padding: 0 15px;
    margin: 0 -15px;
    line-height: inherit;
  }

  .dropdown-menu > li > a:hover {
    color: white;
    background: hsl(205,90%,60%);
  }

  .dropdown-menu > li > a span {
    display: block;
  }

  .dropdown.dropdown--actions {
    li {
      display: flex;
      align-items: center;
    }

    .dropdown-iconSpacer,
    .dropdown-activeSpacer {
      display: flex;
      align-items: center;
    }

    .dropdown-iconSpacer {
      width: 25px;
    }

    .dropdown-activeSpacer {
      width: 34px;
      margin-left: auto;
      justify-content: flex-end;
    }

    a {
      @extend .u-clickable;
      display: flex;
      flex: 1;
      padding: 0 18px;
    }
  }

  li.dropdown-header {
    line-height: 36px;
    height: 32px;
  }

.recipientList,
.recipientList-organizationMembers {
  list-style: none;
  padding: 0;
}

.recipientList-entry {
  @extend .u-clickable;
  display: flex;
  align-items: center;
}

  .recipientList-entry .recipientList-iconSpacer {
    width: 20px;
    margin-left: -5px;
    display: flex;
    align-items: center;
    justify-content: center;
  }

  .recipientList-icon {
    width: 16px;
    height: 16px;
    fill: white;
    opacity: 0.2;
  }

  .recipientList--new .recipientList-icon {
    opacity: 1;
  }

  .recipientList-entry:hover .recipientList-icon {
    opacity: 1;
  }

  .recipientList-name {
    color: white;
    margin-left: 10px;
    flex: 1;
    @extend .u-textTruncate;
  }

  .recipientList-arrow {
    fill: white;
    opacity: 0.39;
  }

  .recipientList-entry:hover .recipientList-arrow {
    opacity: 1;
  }

  .recipientList-detail {
    opacity: 0.5;
  }

  .recipientList-icon.plus {
    margin-left: 13px;
  }

  .recipientList--new {
    background: hsl(145,51%,45%);
  }

  .dropdown .recipientList--new:hover {
    background: hsl(147,52%,43%);
  }

  .recipientList-controls,
  .recipientList-controls:hover {
    @extend .u-clickable;
    padding: 0 10px !important;
    background: hsl(206,7%,28%) !important;
  }

  .recipientList-organizationMembers {
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
  }

.userInfo-avatar {
  float: right;
  position: relative;
}

.organizationInfo-avatar {
  @extend .userInfo-avatar;
  padding: 18px 0 0 18px;
}

.userList {
  list-style: none;
  padding: 0;

  li {
    position: relative;
    margin: 10px 0;
  }

  a {
    @extend .u-textTruncate;
    position: absolute;
    top: 10px;
    right: 0px;
    left: 48px;
  }
}

.checkbox.form-group .checkbox {
  margin-top: 0;
  margin-bottom: 15px;
  height: auto;
  padding-bottom: 2px;
  background: hsl(210,17%,98%);
}

.checkbox.form-group label {
  padding: 0 2px;
  cursor: default;
}

.checkbox.form-group .controls label {
  padding: 3px 0 3px 20px;
  font: inherit;
  font-size: 13px;
  margin-bottom: 0;
  color: inherit;
  text-transform: inherit;
  letter-spacing: 0;
  @extend .u-clickable;
}

.checkbox.form-group input[type=checkbox] {
  margin-top: 3px;
  vertical-align: bottom;
}

.userSearch {
  margin-bottom: 20px;
}

.userSearch-label {
  margin: 10px 10px 0 0;
}

.userSearch .tab:not(.active) {
  background: white;
}

.userSearch .tabs {
  margin: 0;
}

.nav-tabs {
  border-bottom: none; 
}

.nav-tabs li {
  margin: 0;
}

.nav-tabs > li > a,
.nav-tabs > li > a:hover,
.nav-tabs > li > a:focus {
  background: white;
  border-radius: 0;
  border: 1px solid hsl(0,0%,90%);
  color: hsl(0,0%,70%);
  height: 40px;
  margin: 0;
}

.nav-tabs > li:not(:last-child):not(:only-child) > a {
  border-right: none;
}

.nav-tabs > li:first-child > a {
  border-radius: 5px 0 0 5px;
}

.nav-tabs > li:last-child > a {
  border-radius: 0 5px 5px 0;
}

.nav-tabs > li:only-child > a {
  border-radius: 5px;
}

.nav-tabs > li.active > a,
.nav-tabs > li.active > a:hover,
.nav-tabs > li.active > a:focus {
  background: hsl(206,7%,28%);
  color: white;
  border-color: hsl(0,0%,90%);
}

.main .nav-tabs:first-child {
  margin: 28px 0 50px;
}

.settings-entry {
  margin-bottom: 42px;
  max-width: 700px;
}

.form-item .form-group {
  margin-bottom: 0;
}

.form-item .form-group + .form-group {
  margin-top: 15px;
}

.form-item + .btn {
  margin-left: 23px;
}

.scrollPageHeader {
  @extend .zIndex-6;
  display: flex;
  align-items: center;
  background: white;
  border-bottom: 1px solid hsl(0,0%,78%);
  height: 64px;
  top: 0;
  left: $navigationWidth;
  right: $sidebarWidth;
  padding: 0 22px;
  position: fixed;
  min-width: $minWidth - $navigationWidth - $sidebarWidth;
  transform: translateY(-64px);
}

  .scrollPageHeader small {
    color: hsl(198,19%,72%);
  }

  .scrollPageHeader .ticket-title {
    max-width: initial;
    padding: 0;
    min-width: 0;
    flex: 1;
  }

  .scrollPageHeader h1 {
    font-size: 19px;
    margin: 0 15px;
    @extend .u-textTruncate;
  }


.wizard-logo {
  fill: white;
  margin-left: -25px;
  margin-bottom: 5px;
}

.wizard-slide {
  @extend .hero-unit;
  display: flex;
  flex-direction: column;
  width: 400px;
  padding-bottom: 18px;
  margin-bottom: 20px;
}

.wizard h2 {
  text-align: center;
  border-bottom: 1px solid rgba(0,0,0,.13);
  padding-bottom: 8px;
  margin-bottom: 16px;

  & + p {
    margin-top: 0;
  }
}

.wizard-body {
  flex: 1;
  padding-bottom: 15px;
}

.wizard-controls {
  display: flex;
  margin-top: 15px;
  height: 39px;
}

.wizard-buttonList {
  margin-top: 15px;
  min-width: 200px;
}

p + .wizard-buttonList,
label + .wizard-buttonList {
  margin-top: 5px;
}

.wizard-loadingText {
  text-align: center;
  margin: 0;
}

.wizard-loadingText .loading {
  vertical-align: middle;
  margin-right: 10px;
}

.wizard-aside {
  padding-top: 15px;
  text-align: center;
  border-top: 1px solid rgba(0,0,0,.13);
}

.setup.wizard .wizard-body {
  min-height: 140px;

  & > p:first-child {
    margin-top: 0;
  }
}

.setup.wizard .logo-preview {
  display: block;
  height: 0;
  max-width: 200px;
  max-height: 100px;

  + .logo-preview-placeholder {
    height: 100px;
    color: hsl(0,0%,60%);
    background: hsl(0,0%,95%);
    margin-bottom: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
  }
}

.setup.wizard .logo-preview:not([src=""]) {
  margin: 0 auto 15px;
  height: auto;

  + .logo-preview-placeholder {
    display: none;
  }
}

.setup.wizard .base-outbound-settings {
  margin-top: 15px;
}

.import.wizard .wizard-slide {
  height: 300px;
}

.import-source {
  border-radius: 5px;
  border: 1px solid rgba(0,0,0,.13);
  height: 50px;
  margin: 5px 0;
  @extend .u-clickable;
}

.input-feedback {
  position: absolute;
  padding-left: 10px;
  right: 1px;
  top: 1px;
  bottom: 1px;
  width: 52px;
  border-radius: 0 5px 5px 0;
  background: linear-gradient(to right, rgba(255,255,255,0), white 33%);
}

.input-feedback .icon {
  display: none;
}

.input-feedback[data-state=loading] .loading.icon,
.input-feedback[data-state=error] .icon-error,
.input-feedback[data-state=success] .icon-checkmark {
  display: block;
}

.progressTable {
  width: 100%;
  margin: 0 auto;
}

.progressTable td {
  padding: 8px;
  overflow: auto;
  width: 33%;
}

.progressTable tr:not(:last-child) {
  border-bottom: 1px solid #eee;
}

.progressTable td:first-child {
  text-align: right;
}

.progressTable progress {
  width: 100%;
  min-width: 60px;
  display: block;
}

.progressTable .icon-checkmark {
  margin-left: 10px;
  opacity: 0;
}

.progressTable tr.is-done .icon-checkmark {
  opacity: 1;
}

.channelList {
  flex: 1;
  display: flex;
  flex-direction: column;
  background: white;
  border-radius: 2px;
  margin: 5px 0 20px;
}

.channelList,
.channelList-controls,
.channelList-controlEntry {
  border: 1px solid hsl(251,6%,90%);
}

.channelList-entry {
  display: flex;
  cursor: default;
  padding: 5px 8px;

  &:not(:last-child) {
    border-bottom: 1px solid hsl(251,6%,90%);
  }
}

.channelList-label {
  margin: 0 10px;
  flex: 1;
  & > * {
    @extend .u-textTruncate;
  }
}

.channelList-status {
  font-size: 12px;
  color: #999;
}

.channelList-placeholder {
  display: flex;
  align-items: center;
  justify-content: center;
  flex: 1;
  color: #999;
}

.channelList-controls {
  margin-top: auto;
  display: flex;
  background: hsl(251,6%,92%);
  border-left: none;
  border-right: none;
  border-bottom: none;
}

.channelList-controlEntry {
  display: flex;
  justify-content: center;
  width: 26px;
  height: 26px;
  border-left: none;
  border-top: none;
  border-bottom: none;
  position: relative;
  
  [data-toggle=dropdown] {
    position: relative;
  }
  
  .icon {
    opacity: 0.8;
  }
}

.avatar-gallery {
  display: flex;
  flex-wrap: wrap;
}

.avatar-holder {
  display: inline-block;
  position: relative;
  margin: 0 32px 32px 0;
  border-radius: 100%;
  box-shadow: 0 0 0 4px white;
  
  .avatar {
    @extend .u-clickable;
    
    &.is-active {
      box-shadow: 0 0 0 4px hsl(200,71%,59%);
    }
  }
}

  .avatar--new {
    background: hsl(145,51%,45%);
    @extend .u-clickable;
  }

  .avatar-holder .avatar-delete {
    position: absolute;
    right: -15px;
    top: -15px;
    width: 40px;
    height: 40px;
    pointer-events: none;
    visibility: hidden;
    background: white;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 100%;
    box-shadow: 0 1px 5px rgba(0,0,0,.05);
    
    @extend .u-clickable;

    svg {
      opacity: 0.5;
      fill: hsl(234,10%,19%);
    }
    
    &:hover svg {
      opacity: 1;
    }
  }

  .avatar-holder:hover .avatar-delete {
    visibility: visible;
    pointer-events: auto;
  }

.camera video {
  position: absolute;
  visibility: hidden;
  pointer-events: none;
}
.camera-preview {
  display: block;
  margin: 0 auto;
}
.camera-flash {
  @extend .fit;
  background: white;
  opacity: 0;
  @extend .u-unclickable;
}
.camera-flash.is-active {
  animation: flash 500ms ease;
}

@keyframes flash { 0% { opacity: 0 } 50% { opacity: 1 } 100% { opacity: 0 } }

.fileUpload {
  position: relative;
  overflow: hidden;
}

.fileUpload input {
  position: absolute; 
  right: 0; 
  top: 0;
  font-size: 118px; 
  margin: 0; 
  padding: 0; 
  cursor: pointer; 
  opacity: 0;
}

.imageCropper p {
  margin: 0;
}

.imageCropper-holder {
  height: 340px;
  margin: 15px 0;
}

.imageCropper-image {
  max-width: 100%;
  max-height: 100%;
  opacity: 0;
}

.imageCropper-preview {
  width: 40px;
  height: 40px;
  border-radius: 100%;
  overflow: hidden;
  margin: 0 10px;
  background: hsl(210,17%,98%);
}

.cropper-container {
  /* prevent cropper.js's centering – we center via flex */
  left: 0 !important;
}

.profile {
  padding: 60px;
  overflow: auto;
  flex: 1;
  
  h1 {
    margin: 18px 0 0;
  }

  .tabs {
    margin-top: 2px;
    margin-bottom: 25px;
  }
}

.profile-window {
  color: hsl(60,1%,34%);
  background: white;
  max-width: 660px;
  margin: 0 auto;
  border: 1px solid #e6e6e6;
}

.profile-section {
  padding: 20px 50px;
  
  &.profile-memberSection {
    margin-bottom: 10px;
  }
}

.profile-section:not(:last-child) {
  border-bottom: 1px solid #f2f2f2;
}

.profile-action {
  margin-right: -20px;
  
  .dropdown-toggle {
    margin-top: -20px;
    margin-right: -30px;
    margin-bottom: 8px;
    padding: 26px 40px 2px;
  }
  
  label {
    margin: 0 8px;
    padding: 0;
    cursor: inherit;
  }
}

.profile-subtitle {
  font-size: 16px;
  @extend .u-highlight;
}

.profile-details {
  margin-left: -50px;
  word-wrap: break-word;
}

.profile-ticketsPlaceholder {
  flex: 1;
  margin: 8px 0 22px;
  color: hsl(209,28%,74%);
  
  .stat-icon {
    margin-bottom: 10px;
  }
}

.profile-detailsEntry {
  margin: 8px 0;
  padding-left: 50px;
  width: 50%;
}

.profile-detailsEntry label {
  padding: 0;
  margin-bottom: 2px;
  display: block;
}

.profile-organizationMember {
  @extend .profile-detailsEntry;
  display: flex;
  align-items: center;
  
  .avatar {
    margin-right: 10px;
  }
}

.profile-ticketLists {
  display: flex;
  margin: 0 -25px;
}

.profile-ticketList {
  display: flex;
  flex-direction: column;
  flex: 1 1 50%;
  padding: 0 25px;

  .tasks {
    display: flex;
    flex-direction: column;
  }
}

.profile-ticketList {
  ol {
    padding: 0;
  }

  .name {
    @extend .u-highlight;
  }
}

.profile .frequency.stat-widget {
  height: 230px;
  
  .stat-bars {
    height: 100px;
  }
}

.profile-organizationIcon {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 80px;
  height: 80px;
  background: hsl(0,0%,87%);
  border-radius: 100%;
  opacity: 0.4;
  
  svg {
    width: 32px;
    height: 32px;
  }
}

.highlighter {
  @extend .horizontal;
}

[data-highlightcolor=Yellow]::selection { background: #f7e7b2; }
.highlight-Yellow { background: #f7e7b2; }

[data-highlightcolor=Green]::selection { background: #bce7b6; }
.highlight-Green { background: #bce7b6; }

[data-highlightcolor=Blue]::selection { background: #b3ddf9; }
.highlight-Blue { background: #b3ddf9; }

[data-highlightcolor=Pink]::selection { background: #fea9c5; }
.highlight-Pink { background: #fea9c5; }

[data-highlightcolor=Purple]::selection { background: #eac5ee; }
.highlight-Purple { background: #eac5ee; }

.translationOverview {
  tbody > tr > td {
    padding: 20px 0 0 10px;
  }
  .translationOverview-itemContainer {
    padding: 10px 0 10px 10px;
  }
  .translationOverview-source {
    width: 25%;
  }
  .translationOverview-target {
    width: 35%;
  }
  .translationOverview-initial {
    width: 25%;
  }
  .translationOverview-item {
    width: 100%;
  }
}

.overview-navigator {
  @extend .horizontal;
}

.overview-navigator .pagination {
  margin: 0 0 0 10px;
}

.empty-space {
  padding: 50px;
  
  svg {
    width: 200px;
    height: auto;
  }
  
  .empty-space-tagline {
    color: hsl(198, 19%, 72%);
    margin-top: 15px;
    font-size: 18px;
  }
}

/*

  ----------------
   normal screens
  ----------------

*/

@media only screen and (max-width: 1280px) {
  .sidebar.optional {
    display: none;
  }
}



/*

  ----------------
   layout classes
  ----------------

*/

.horizontal, 
.vertical, 
.centered {
  display: flex;
}
.horizontal.hide, 
.vertical.hide, 
.centered.hide {
  display: none;
}

.horizontal {
  flex-direction: row;
}

.horizontal.reverse {
  flex-direction: row-reverse;
}

.vertical {
  flex-direction: column;
}

.vertical.reverse {
  flex-direction: column-reverse;
}

.vertical.stretch > *,
.horizontal.stretch > * {
  flex: 1;
}

.relative {
  position: relative;
}

.fit {
  position: absolute;
  top: 0;
  left: 0;
  bottom: 0;
  right: 0;
}

body.fit {
  margin: 0;
}

.scrollable {
  overflow: auto;
}

.flex {
  flex: 1;
}

.flex-full {
  flex: 1 1 100%;
}

.flex-auto {
  flex: 1 1 auto;
}

.flex-shrink {
  flex: 0 1 auto;
}

.flex-none {
  flex: none;
}

.flex-1 {
  flex: 1;
}

.flex-2 {
  flex: 2;
}

.flex-3 {
  flex: 3;
}

.justify-start {
  justify-content: flex-start;
}

.justified {
  justify-content: center;
}

.justify-end {
  justify-content: flex-end;
}

.justify-between {
  justify-content: space-between;
}


.start {
  align-items: flex-start;
}

.center {
  align-items: center;
}

.centered {
  align-items: center;
  justify-content: center;
}

.end {
  align-items: flex-end;
}

.self-start {
  align-self: start;
}

.self-end {
  align-self: end;
}

.two-columns,
.three-columns,
.wrap {
  flex-wrap: wrap;
}

.two-columns > .column {
  width: 50%;
}

.three-columns > .column {
  width: 33.33%;
}

.align-left {
  margin-right: auto;
}

.align-right {
  margin-left: auto;
}

.align-center {
  margin-left: auto;
  margin-right: auto;
}