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- require 'rails_helper'
- RSpec.describe NotificationFactory::Slack do
- describe '.template' do
- subject(:template) do
- described_class.template(
- template: action,
- locale: 'en-us',
- timezone: 'Europe/Berlin',
- objects: {
- ticket: ticket,
- article: article,
- recipient: agent,
- current_user: current_user,
- changes: changes,
- }
- )
- end
- let(:ticket) { article.ticket }
- let(:article) { create(:ticket_article) }
- let(:agent) { create(:agent) }
- let(:current_user) { create(:agent) }
- context 'for "ticket_create", with an empty "changes" hash' do
- let(:action) { 'ticket_create' }
- let(:changes) { {} }
- it 'returns a hash with subject: <ticket title> (as Markdown heading)' do
- expect(template).to include(subject: "# #{ticket.title}")
- end
- it 'returns a hash with body: <article author & body>' do
- expect(template[:body])
- .to match(/Created by #{current_user.fullname}/)
- .and match(/#{article.body}\z/)
- end
- end
- context 'for "ticket_update", with a populated "changes" hash' do
- let(:action) { 'ticket_update' }
- let(:changes) do
- {
- state: %w[aaa bbb],
- group: %w[xxx yyy],
- pending_time: [Time.zone.parse('2019-04-01T10:00:00Z0'), Time.zone.parse('2019-04-01T23:00:00Z0')],
- }
- end
- it 'returns a hash with subject: <ticket title> (as Markdown heading)' do
- expect(template).to include(subject: "# #{ticket.title}")
- end
- it 'returns a hash with body: <article editor, changes, & body>' do
- expect(template[:body])
- .to match(/Updated by #{current_user.fullname}/)
- .and match(/state: aaa -> bbb/)
- .and match(/group: xxx -> yyy/)
- .and match(%r{pending_time: 04/01/2019 12:00 \(Europe/Berlin\) -> 04/02/2019 01:00 \(Europe/Berlin\)})
- .and match(/#{article.body}\z/)
- end
- end
- context 'for "ticket_escalate"' do
- subject(:template) do
- described_class.template(
- template: 'ticket_escalation',
- locale: 'en-us',
- timezone: 'Europe/Berlin',
- objects: {
- ticket: ticket,
- article: article,
- recipient: agent,
- }
- )
- end
- before { ticket.escalation_at = escalation_time }
- let(:escalation_time) { Time.zone.parse('2019-04-01T10:00:00Z') }
- it 'returns a hash with subject: <ticket title> (as Markdown heading)' do
- expect(template).to include(subject: "# #{ticket.title}")
- end
- it 'returns a hash with body: <ticket customer, escalation time, & body>' do
- expect(template[:body])
- .to match(/A ticket \(#{ticket.title}\) from "#{ticket.customer.fullname}"/)
- .and match(%r{is escalated since "04/01/2019 12:00 \(Europe/Berlin\)"!})
- .and match(/#{article.body}\z/)
- end
- end
- end
- end
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