zammad/app/models/data_privacy_task.rb

# Copyright (C) 2012-2016 Zammad Foundation, http://zammad-foundation.org/

class DataPrivacyTask < ApplicationModel
  include DataPrivacyTask::HasActivityStreamLog
  include ChecksClientNotification

  store :preferences

  belongs_to :created_by, class_name: 'User'
  belongs_to :updated_by, class_name: 'User'

  # optional because related data will get deleted and it would
  # cause validation errors if e.g. the created_by_id of the task
  # would need to get mapped by a deletion
  belongs_to :deletable, polymorphic: true, optional: true

  before_create :prepare_deletion_preview

  validates_with DataPrivacyTask::Validation

  def perform
    return if deletable.blank?

    prepare_deletion_preview
    save!

    if delete_organization?
      deletable.organization.destroy
    else
      deletable.destroy
    end

    update!(state: 'completed')
  rescue => e
    handle_exception(e)
  end

  def handle_exception(e)
    Rails.logger.error e
    preferences[:error] = "ERROR: #{e.inspect}"
    self.state = 'failed'
    save!
  end

  def delete_organization?
    return false if preferences[:delete_organization].blank?
    return false if preferences[:delete_organization] != 'true'
    return false if !deletable.organization
    return false if deletable.organization.members.count != 1

    true
  end

  def prepare_deletion_preview
    prepare_deletion_preview_tickets
    prepare_deletion_preview_user
    prepare_deletion_preview_organization
    prepare_deletion_preview_anonymize
  end

  def prepare_deletion_preview_tickets
    preferences[:owner_tickets]    = deletable.owner_tickets.order(id: 'DESC').map(&:number)
    preferences[:customer_tickets] = deletable.customer_tickets.order(id: 'DESC').map(&:number)
  end

  def prepare_deletion_preview_user
    preferences[:user] = {
      firstname: deletable.firstname,
      lastname:  deletable.lastname,
      email:     deletable.email,
    }
  end

  def prepare_deletion_preview_organization
    return if !deletable.organization

    preferences[:user][:organization] = deletable.organization.name
  end

  def prepare_deletion_preview_anonymize
    preferences[:user] = Pseudonymisation.of_hash(preferences[:user])
  end
end