form_sla_times.js 22 KB

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  1. QUnit.test("form SLA times highlights first row and sets 2:00 by default for new item", function(assert) {
  2. $('#forms').append('<hr><h1>SLA with defaults</h1><form id="form1"></form>')
  3. App.ObjectManagerAttribute.refresh([{"name":"number","object":"Ticket","display":"#","active":true,"editable":false,"data_type":"input","data_option":{"type":"text","readonly":1,"null":true,"maxlength":60,"width":"68px"},"screens":{"create_top":{},"edit":{}},"position":5,"id":1},{"name":"title","object":"Ticket","display":"Title","active":true,"editable":false,"data_type":"input","data_option":{"type":"text","maxlength":200,"null":false,"translate":false},"screens":{"create_top":{"-all-":{"null":false}},"edit":{}},"position":8,"id":2},{"name":"customer_id","object":"Ticket","display":"Customer","active":true,"editable":false,"data_type":"user_autocompletion","data_option":{"relation":"User","autocapitalize":false,"multiple":false,"guess":true,"null":false,"limit":200,"placeholder":"Enter Person or Organization/Company","minLengt":2,"translate":false,"permission":["ticket.agent"]},"screens":{"create_top":{"-all-":{"null":false}},"edit":{}},"position":10,"id":3},{"name":"organization_id","object":"Ticket","display":"Organization","active":true,"editable":false,"data_type":"autocompletion_ajax","data_option":{"relation":"Organization","autocapitalize":false,"multiple":false,"null":true,"translate":false,"permission":["ticket.agent"],"readonly":1},"screens":{"create_top":{"-all-":{"null":false}},"edit":{}},"position":12,"id":4},{"name":"type","object":"Ticket","display":"Type","active":false,"editable":true,"data_type":"select","data_option":{"default":"","options":{"Incident":"Incident","Problem":"Problem","Request for Change":"Request for Change"},"nulloption":true,"multiple":false,"null":true,"translate":true,"maxlength":255},"screens":{"create_middle":{"-all-":{"null":false,"item_class":"column"}},"edit":{"ticket.agent":{"null":false}}},"position":20,"id":5},{"name":"group_id","object":"Ticket","display":"Group","active":true,"editable":false,"data_type":"select","data_option":{"default":"","relation":"Group","relation_condition":{"access":"full"},"nulloption":true,"multiple":false,"null":false,"translate":false,"only_shown_if_selectable":true,"permission":["ticket.agent","ticket.customer"],"maxlength":255},"screens":{"create_middle":{"-all-":{"null":false,"item_class":"column"}},"edit":{"ticket.agent":{"null":false}}},"position":25,"id":6},{"name":"owner_id","object":"Ticket","display":"Owner","active":true,"editable":false,"data_type":"select","data_option":{"default":"","relation":"User","relation_condition":{"roles":"Agent"},"nulloption":true,"multiple":false,"null":true,"translate":false,"permission":["ticket.agent"],"maxlength":255},"screens":{"create_middle":{"-all-":{"null":true,"item_class":"column"}},"edit":{"-all-":{"null":true}}},"position":30,"id":7},{"name":"state_id","object":"Ticket","display":"State","active":true,"editable":false,"data_type":"select","data_option":{"relation":"TicketState","nulloption":true,"multiple":false,"null":false,"default":2,"translate":true,"filter":[2,1,3,4,6,7],"maxlength":255},"screens":{"create_middle":{"ticket.agent":{"null":false,"item_class":"column","filter":[2,1,3,4,7]},"ticket.customer":{"item_class":"column","nulloption":false,"null":true,"filter":[1,4],"default":1}},"edit":{"ticket.agent":{"nulloption":false,"null":false,"filter":[2,3,4,7]},"ticket.customer":{"nulloption":false,"null":true,"filter":[2,4],"default":2}}},"position":40,"id":8},{"name":"pending_time","object":"Ticket","display":"Pending till","active":true,"editable":false,"data_type":"datetime","data_option":{"future":true,"past":false,"diff":24,"null":true,"translate":true,"permission":["ticket.agent"]},"screens":{"create_middle":{"-all-":{"null":false,"item_class":"column"}},"edit":{"-all-":{"null":false}}},"position":41,"id":9},{"name":"priority_id","object":"Ticket","display":"Priority","active":true,"editable":false,"data_type":"select","data_option":{"relation":"TicketPriority","nulloption":false,"multiple":false,"null":false,"default":2,"translate":true,"maxlength":255},"screens":{"create_middle":{"ticket.agent":{"null":false,"item_class":"column"}},"edit":{"ticket.agent":{"null":false}}},"position":80,"id":10},{"name":"login","object":"User","display":"Login","active":true,"editable":false,"data_type":"input","data_option":{"type":"text","maxlength":100,"null":true,"autocapitalize":false,"item_class":"formGroup--halfSize"},"screens":{"signup":{},"invite_agent":{},"invite_customer":{},"edit":{},"view":{"-all-":{"shown":false}}},"position":100,"id":17},{"name":"type_id","object":"TicketArticle","display":"Type","active":true,"editable":false,"data_type":"select","data_option":{"relation":"TicketArticleType","nulloption":false,"multiple":false,"null":false,"default":10,"translate":true,"maxlength":255},"screens":{"create_middle":{},"edit":{"ticket.agent":{"null":false}}},"position":100,"id":12},{"name":"firstname","object":"User","display":"First name","active":true,"editable":false,"data_type":"input","data_option":{"type":"text","maxlength":150,"null":true,"item_class":"formGroup--halfSize"},"screens":{"signup":{"-all-":{"null":true}},"invite_agent":{"-all-":{"null":true}},"invite_customer":{"-all-":{"null":true}},"edit":{"-all-":{"null":true}},"create":{"-all-":{"null":true}},"view":{"-all-":{"shown":true}}},"position":200,"id":18},{"name":"internal","object":"TicketArticle","display":"Visibility","active":true,"editable":false,"data_type":"select","data_option":{"options":{"true":"internal","false":"public"},"nulloption":false,"multiple":false,"null":true,"default":false,"translate":true,"maxlength":255},"screens":{"create_middle":{},"edit":{"ticket.agent":{"null":false}}},"position":200,"id":13},{"name":"name","object":"Organization","display":"Name","active":true,"editable":false,"data_type":"input","data_option":{"type":"text","maxlength":150,"null":false,"item_class":"formGroup--halfSize"},"screens":{"edit":{"-all-":{"null":false}},"create":{"-all-":{"null":false}},"view":{"-all-":{"shown":true}}},"position":200,"id":37},{"name":"name","object":"Group","display":"Name","active":true,"editable":false,"data_type":"input","data_option":{"type":"text","maxlength":150,"null":false},"screens":{"create":{"-all-":{"null":false}},"edit":{"-all-":{"null":false}},"view":{"-all-":{"shown":true}}},"position":200,"id":43},{"name":"assignment_timeout","object":"Group","display":"Assignment Timeout","active":true,"editable":false,"data_type":"integer","data_option":{"maxlength":150,"null":true,"note":"Assignment timeout in minutes if assigned agent is not working on it. Ticket will be shown as unassigend.","min":0,"max":999999},"screens":{"create":{"-all-":{"null":true}},"edit":{"-all-":{"null":true}}},"position":300,"id":44},{"name":"lastname","object":"User","display":"Last 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possible","active":true,"editable":false,"data_type":"select","data_option":{"default":"yes","options":{"yes":"yes","new_ticket":"do not reopen Ticket but create new Ticket"},"null":false,"note":"Follow-up for closed ticket possible or not.","translate":true,"nulloption":true,"maxlength":255},"screens":{"create":{"-all-":{"null":false}},"edit":{"-all-":{"null":false}}},"position":400,"id":45},{"name":"follow_up_assignment","object":"Group","display":"Assign Follow-Ups","active":true,"editable":false,"data_type":"select","data_option":{"default":"true","options":{"true":"yes","false":"no"},"null":false,"note":"Assign follow-up to latest agent 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:100,"null":true,"item_class":"formGroup--halfSize"},"screens":{"signup":{},"invite_agent":{},"invite_customer":{},"edit":{"-all-":{"null":true}},"create":{"-all-":{"null":true}},"view":{"-all-":{"shown":true}}},"position":1325,"id":30},{"name":"address","object":"User","display":"Address","active":true,"editable":true,"data_type":"textarea","data_option":{"type":"text","maxlength":500,"null":true,"item_class":"formGroup--halfSize"},"screens":{"signup":{},"invite_agent":{},"invite_customer":{},"edit":{"-all-":{"null":true}},"create":{"-all-":{"null":true}},"view":{"-all-":{"shown":true}}},"position":1350,"id":31},{"name":"password","object":"User","display":"Password","active":true,"editable":false,"data_type":"input","data_option":{"type":"password","maxlength":100,"null":true,"autocomplete":"new-password","item_class":"formGroup--halfSize"},"screens":{"signup":{"-all-":{"null":false}},"invite_agent":{},"invite_customer":{},"edit":{"admin.user":{"null":true}},"create":{"-all-":{"null":true}},"view":{}},"position":1400,"id":32},{"name":"shared","object":"Organization","display":"Shared organization","active":true,"editable":false,"data_type":"boolean","data_option":{"null":true,"default":true,"note":"Customers in the organization can view each other's items.","item_class":"formGroup--halfSize","options":{"true":"yes","false":"no"},"translate":true,"permission":["admin.organization"]},"screens":{"edit":{"-all-":{"null":false}},"create":{"-all-":{"null":false}},"view":{"-all-":{"shown":true}}},"position":1400,"id":38},{"name":"shared_drafts","object":"Group","display":"Shared Drafts","active":true,"editable":true,"data_type":"active","data_option":{"null":false,"default":true,"permission":["admin.group"]},"screens":{"create":{"-all-":{"null":true}},"edit":{"-all-":{"null":false}},"view":{"-all-":{"shown":false}}},"position":1400,"id":49},{"name":"domain_assignment","object":"Organization","display":"Domain based assignment","active":true,"editable":false,"data_type":"boolean","data_option":{"null":true,"default":false,"note":"Assign users based on user 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are visible to agents only, never to customers."},"screens":{"edit":{"-all-":{"null":true}},"create":{"-all-":{"null":true}},"view":{"-all-":{"shown":true}}},"position":1500,"id":41},{"name":"note","object":"User","display":"Note","active":true,"editable":false,"data_type":"richtext","data_option":{"type":"text","maxlength":5000,"null":true,"note":"Notes are visible to agents only, never to customers."},"screens":{"signup":{},"invite_agent":{},"invite_customer":{"-all-":{"null":true}},"edit":{"-all-":{"null":true}},"create":{"-all-":{"null":true}},"view":{"-all-":{"shown":true}}},"position":1500,"id":34},{"name":"note","object":"Group","display":"Note","active":true,"editable":false,"data_type":"richtext","data_option":{"type":"text","maxlength":250,"null":true,"note":"Notes are visible to agents only, never to customers."},"screens":{"create":{"-all-":{"null":true}},"edit":{"-all-":{"null":true}},"view":{"-all-":{"shown":true}}},"position":1500,"id":50},{"name":"role_ids","object":"User","display":"Permissions","active":true,"editable":false,"data_type":"user_permission","data_option":{"null":false,"item_class":"checkbox","permission":["admin.user"]},"screens":{"signup":{},"invite_agent":{"-all-":{"null":false,"default":[2]}},"invite_customer":{},"edit":{"-all-":{"null":true}},"create":{"-all-":{"null":true}},"view":{"-all-":{"shown":false}}},"position":1600,"id":35},{"name":"active","object":"Group","display":"Active","active":true,"editable":false,"data_type":"active","data_option":{"null":true,"default":true,"permission":["admin.group"]},"screens":{"create":{"-all-":{"null":true}},"edit":{"-all-":{"null":false}},"view":{"-all-":{"shown":false}}},"position":1800,"id":51},{"name":"active","object":"User","display":"Active","active":true,"editable":false,"data_type":"active","data_option":{"null":true,"default":true,"permission":["admin.user","ticket.agent"]},"screens":{"signup":{},"invite_agent":{},"invite_customer":{},"edit":{"-all-":{"null":false}},"create":{"-all-":{"null":false}},"view":{"-all-":{"shown":false}}},"position":1800,"id":36},{"name":"active","object":"Organization","display":"Active","active":true,"editable":false,"data_type":"active","data_option":{"null":true,"default":true,"permission":["admin.organization"]},"screens":{"edit":{"-all-":{"null":false}},"create":{"-all-":{"null":false}},"view":{"-all-":{"shown":false}}},"position":1800,"id":42}])
  4. var el = $('#form1')
  5. var item = new App.Sla()
  6. new App.ControllerForm({
  7. el: el,
  8. model: item.constructor,
  9. params: item
  10. });
  11. var row = el.find('.sla_times tbody > tr:first')
  12. assert.ok(row.hasClass('is-active'))
  13. assert.equal(row.find('input[data-name=first_response_time]').val(), '02:00')
  14. $('#forms').append('<hr><h1>SLA with empty times</h1><form id="form2"></form>')
  15. var el = $('#form2')
  16. var item = new App.Sla()
  17. item.id = '123'
  18. new App.ControllerForm({
  19. el: el,
  20. model: item.constructor,
  21. params: item
  22. });
  23. var row = el.find('.sla_times tbody > tr:first')
  24. assert.notOk(row.hasClass('is-active'))
  25. assert.equal(row.find('input[data-name=first_response_time]').val(), '')
  26. });
  27. QUnit.test("form SLA times highlights and shows settings accordingly", function(assert) {
  28. $('#forms').append('<hr><h1>SLA with non-first time set</h1><form id="form3"></form>')
  29. var el = $('#form3')
  30. var item = new App.Sla()
  31. item.id = '123'
  32. item.update_time = 240
  33. new App.ControllerForm({
  34. el: el,
  35. model: item.constructor,
  36. params: item
  37. });
  38. var firstRow = el.find('.sla_times tbody > tr:first')
  39. var secondRow = el.find('.sla_times tbody > tr:nth-child(2)')
  40. assert.notOk(firstRow.hasClass('is-active'))
  41. assert.equal(firstRow.find('input[data-name=first_response_time]').val(), '')
  42. assert.ok(secondRow.hasClass('is-active'))
  43. assert.equal(secondRow.find('input[data-name=update_time]').val(), '04:00')
  44. assert.equal(secondRow.find('input[name=update_type]:checked').val(), 'update')
  45. $('#forms').append('<hr><h1>SLA with response time set</h1><form id="form3a"></form>')
  46. var el = $('#form3a')
  47. var item = new App.Sla()
  48. item.id = '123'
  49. item.response_time = 180
  50. new App.ControllerForm({
  51. el: el,
  52. model: item.constructor,
  53. params: item
  54. });
  55. var firstRow = el.find('.sla_times tbody > tr:first')
  56. var secondRow = el.find('.sla_times tbody > tr:nth-child(2)')
  57. assert.notOk(firstRow.hasClass('is-active'))
  58. assert.equal(firstRow.find('input[data-name=first_response_time]').val(), '')
  59. assert.ok(secondRow.hasClass('is-active'))
  60. assert.equal(secondRow.find('input[data-name=response_time]').val(), '03:00')
  61. assert.equal(secondRow.find('input[name=update_type]:checked').val(), 'response')
  62. })
  63. QUnit.test("form SLA times clears field instead of 00:00", function(assert) {
  64. $('#forms').append('<hr><h1>SLA placeholder instead of 00:00</h1><form id="form5"></form>')
  65. var el = $('#form5')
  66. var item = new App.Sla()
  67. new App.ControllerForm({
  68. el: el,
  69. model: item.constructor,
  70. params: item
  71. });
  72. var row = el.find('.sla_times tbody > tr:nth-child(2)')
  73. var input = row.find('input[data-name=update_time]')
  74. input.val('asd').trigger('blur')
  75. assert.equal(input.val(), '', 'shows placeholder')
  76. });