nl.html.erb 515 B

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  1. Ticket zal escaleren (#{ticket.title})
  2. <div>Hallo #{recipient.firstname},</div>
  3. <br>
  4. <div>Het ticket (#{ticket.title}) van "<b>#{ticket.customer.longname}</b>" zal escaleren op "#{ticket.escalation_at}"!</div>
  5. <br>
  6. <% if @objects[:article] %>
  7. <div>
  8. Informatie:
  9. <blockquote type="cite">
  10. #{article.body_as_html}
  11. </blockquote>
  12. </div>
  13. <% end %>
  14. <br>
  15. <div>
  16. <a href="#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}" target="zammad_app">Bekijk dit in #{config.product_name}</a>
  17. </div>