tr.html.erb 515 B

123456789101112131415161718
  1. Bilet eskale edildi (#{ticket.title})
  2. <div>Merhaba #{recipient.firstname},</div>
  3. <br>
  4. <div>(#{ticket.title}) bileti "<b>#{ticket.customer.longname}</b>" tarafından, "#{ticket.escalation_at}" eskale edildi.</div>
  5. <br>
  6. <% if @objects[:article] %>
  7. <div>
  8. Bilgi:
  9. <blockquote type="cite">
  10. #{article.body_as_html}
  11. </blockquote>
  12. </div>
  13. <% end %>
  14. <br>
  15. <div>
  16. <a href="#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}" target="zammad_app">#{config.product_name} üzerinde görüntüle</a>
  17. </div>