customer_phone_attachment.json 3.4 KB

123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108
  1. {
  2. "Age": 63188310,
  3. "PriorityID": "3",
  4. "ContentType": "text/plain; charset=utf-8",
  5. "AttachmentIDOfHTMLBody": "1",
  6. "DynamicField_SugarCRMCompanySelection": null,
  7. "ServiceID": null,
  8. "TicketFreeText11": null,
  9. "DynamicField_ITSMDueDate": "2014-11-24 00:15:00",
  10. "DynamicField_Topic": null,
  11. "StateID": "2",
  12. "DynamicField_Hostname": null,
  13. "Body": "test #3",
  14. "DynamicField_ZammadMigratorChanged": null,
  15. "EscalationTime": "0",
  16. "Changed": "2014-11-21 00:21:08",
  17. "OwnerID": "3",
  18. "DynamicField_ZarafaTN": null,
  19. "DynamicField_ProcessManagementActivityID": null,
  20. "DynamicField_TopicID": null,
  21. "DynamicField_ScomHostname": null,
  22. "Owner": "agent-2",
  23. "AgeTimeUnix": 63188309,
  24. "TicketFreeKey11": null,
  25. "ArticleID": "3970",
  26. "Created": "2014-11-21 00:17:41",
  27. "DynamicField_ScomUUID": null,
  28. "DynamicField_TicketFreeText11": null,
  29. "DynamicField_TicketFreeKey11": null,
  30. "DynamicField_ITSMReviewRequired": "No",
  31. "DynamicField_OpenExchangeTicketNumber": null,
  32. "DynamicField_ITSMDecisionDate": null,
  33. "ArticleTypeID": "5",
  34. "QueueID": "1",
  35. "ReplyTo": "",
  36. "DynamicField_ITSMImpact": null,
  37. "TicketID": "730",
  38. "DynamicField_ITSMRecoveryStartTime": null,
  39. "Cc": "",
  40. "EscalationResponseTime": "0",
  41. "DynamicField_ProcessManagementProcessID": null,
  42. "IncomingTime": "1416525461",
  43. "Charset": "utf-8",
  44. "DynamicField_CheckboxExample": null,
  45. "DynamicField_Location": null,
  46. "CustomerUserID": "BetreuterKunde2",
  47. "DynamicField_Vertriebsweg": null,
  48. "Attachments": [
  49. {
  50. "ContentAlternative": "",
  51. "ContentID": "",
  52. "Disposition": "inline",
  53. "Filesize": "201 Bytes",
  54. "ContentType": "text/html; charset=\"utf-8\"",
  55. "Filename": "ZmlsZS0y\n",
  56. "FilesizeRaw": "201",
  57. "Content": "PCFET0NUWVBFIGh0bWw+PGh0bWw+PGhlYWQ+PG1ldGEgaHR0cC1lcXVpdj0iQ29udGVudC1UeXBl\nIiBjb250ZW50PSJ0ZXh0L2h0bWw7IGNoYXJzZXQ9dXRmLTgiLz48L2hlYWQ+PGJvZHkgc3R5bGU9\nImZvbnQtZmFtaWx5OkdlbmV2YSxIZWx2ZXRpY2EsQXJpYWwsc2Fucy1zZXJpZjsgZm9udC1zaXpl\nOiAxMnB4OyI+dGVzdCAjMzwvYm9keT48L2h0bWw+\n"
  58. }
  59. ],
  60. "DynamicField_CustomerLocation": null,
  61. "DynamicField_SugarCRMRemoteID": null,
  62. "DynamicField_OpenExchangeTN": null,
  63. "Service": "",
  64. "Type": "Incident",
  65. "ContentCharset": "utf-8",
  66. "DynamicField_TETest": null,
  67. "Responsible": "root@localhost",
  68. "SenderType": "customer",
  69. "ResponsibleID": "1",
  70. "SLA": "",
  71. "MimeType": "text/plain",
  72. "DynamicField_Combine": null,
  73. "Subject": "test #3",
  74. "InReplyTo": "",
  75. "RealTillTimeNotUsed": "0",
  76. "DynamicField_ScomService": null,
  77. "CustomerID": "3333333333",
  78. "TypeID": "1",
  79. "MessageID": "",
  80. "Priority": "3 normal",
  81. "To": "Postmaster",
  82. "DynamicField_SugarCRMCompanySelectedID": null,
  83. "UntilTime": 0,
  84. "EscalationUpdateTime": "0",
  85. "CreatedBy": "3",
  86. "Queue": "Postmaster",
  87. "DynamicField_ITSMRepairStartTime": null,
  88. "ToRealname": "Postmaster",
  89. "State": "closed successful",
  90. "SenderTypeID": "3",
  91. "DynamicField_ZammadMigratorChangedOld": "1",
  92. "Title": "test #3",
  93. "DynamicField_ScomState": null,
  94. "References": "",
  95. "DynamicField_Department": null,
  96. "ArticleType": "phone",
  97. "StateType": "closed",
  98. "FromRealname": "Betreuter Kunde",
  99. "EscalationSolutionTime": "0",
  100. "LockID": "1",
  101. "TicketNumber": "20141121305000012",
  102. "DynamicField_ITSMDecisionResult": null,
  103. "Lock": "unlock",
  104. "CreateTimeUnix": "1416525460",
  105. "SLAID": null,
  106. "DynamicField_ITSMCriticality": null,
  107. "From": "\"Betreuter Kunde\" <kunde2@kunde.de>,"
  108. }