Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Dominik Klein 90df570120 Follow up 82f28ed - Fixes #5330 - Textarea field is not shown correctly in a trigger. 1 день назад
.dev 0c93022abf Fixes #5384 - Improve heavy used admin objects with pagination and search in admin interface. 5 дней назад
.eslint-plugin-zammad dadb5521b0 Maintenance: Update dependency mocha to ^10.8.2 3 недель назад
.github 1fc100e282 Fixes: zammad-backup not working with postgres 17 (zammad-docker-compose/issues/440) 1 неделя назад
.gitlab f9682ab28d Follow-up: 180bc4a - Fix waiting in docker image 4 дней назад
app 4132da0dd0 Follow up 0c93022a - Fixes #5384 - Fixes #5384 - Expand pagination and search logic in the admin interface. 1 день назад
bin d73a27d6e0 Maintenance: Update rails from 7.0 to 7.1 2 месяцев назад
config 4132da0dd0 Follow up 0c93022a - Fixes #5384 - Fixes #5384 - Expand pagination and search logic in the admin interface. 1 день назад
contrib f9682ab28d Follow-up: 180bc4a - Fix waiting in docker image 4 дней назад
db fef35a2acb Fixes #5430 - Migration is not working: 20241113154014 Issue5409WrongDbColumnArrayType: undefined method `type` for nil:NilClass. 5 дней назад
doc 68ae60514c Follow up - 53fe71a47f - Maintenance: Improve Template Generator 3 недель назад
i18n e876a1035c Maintenance: Update translated files and catalog 1 день назад
lib 90df570120 Follow up 82f28ed - Fixes #5330 - Textarea field is not shown correctly in a trigger. 1 день назад
log 2a5d4954ab Init version. 12 лет назад
public 0c93022abf Fixes #5384 - Improve heavy used admin objects with pagination and search in admin interface. 5 дней назад
script 0cef3efcf3 Maintenance: Improve docker images 3 месяцев назад
spec 90df570120 Follow up 82f28ed - Fixes #5330 - Textarea field is not shown correctly in a trigger. 1 день назад
test 0c93022abf Fixes #5384 - Improve heavy used admin objects with pagination and search in admin interface. 5 дней назад
tmp 9f94aff088 Maintenance: Improved storage of unprocessable / oversized emails. 1 год назад
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 лет назад
.buildpacks d5f7505a70 Maintenance: Switch from yarn to pnpm package manager for Node.js. 5 месяцев назад
.dockerignore 4381cf8f70 Maintenance: Ignore .git folder during 'docker build' for smaller image size. 1 год назад
.editorconfig 4b97d9e5d0 Added .editorconfig file 5 лет назад
.eslintignore 7d601ac0a0 Maintenance: Improve translation catalog and file generation workflow 2 месяцев назад
.eslintrc 97d14a93b3 Initial knowledge base support. 5 лет назад
.eslintrc.js 6b3ad783d3 Maintenance: Add eslint rule for symbol description 3 месяцев назад
.gitattributes d361b8d60f Feature: Integrate a built-in code editor for custom webhook payloads. 1 год назад
.gitignore 7d601ac0a0 Maintenance: Improve translation catalog and file generation workflow 2 месяцев назад
.gitlab-ci.yml d69a191737 Maintenance: Refactored GitLab CI configuration for better maintainability (phase 2). 2 лет назад
.gitleaks.toml 166fe5cfa3 Maintenance: Fix false gitleaks positives 6 месяцев назад
.graphql_code_generator.js b7c1530a56 Feature: Desktop view - Added ticket right sidebar for issue tracker references. 1 месяц назад
.graphqlrc.json 147c90ae70 Feature: Mobile - Use GraphQL query for search 2 лет назад
.npmrc 78f5507fcc Fixes #5273 - Activating preserve symlinks option fails the build every time. 4 месяцев назад
.overcommit.yml 5d8c8c2f78 Maintenance: Bring back a relaxed form of the catalog check for CI 2 месяцев назад
.pkgr.yml 6b2e23e0f3 Maintenance: Automate creation of redis service on sles in postinstall.sh 1 месяц назад
.prettierignore 7d601ac0a0 Maintenance: Improve translation catalog and file generation workflow 2 месяцев назад
.prettierrc.json 011b0b1d08 Maintenance: Improve TailwindCSS class name order. 7 месяцев назад
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 лет назад
.rubocop.yml 706fe83998 Maintenance: Move rubocop support files to the new .dev folder. 6 месяцев назад
.ruby-version da6f38e939 Maintenance: Apply Ruby 3.2.4 security update. 6 месяцев назад
.stylelintrc.json 7d601ac0a0 Maintenance: Improve translation catalog and file generation workflow 2 месяцев назад
.yardopts 722d2c2fc2 Maintenance: Move yard support file to the new .dev folder. 6 месяцев назад
CHANGELOG.md e33cdd53bc Maintenance: Update version info 2 месяцев назад
CODE_OF_CONDUCT.md 22378c14ca Maintenance: Add code of conduct document. 2 лет назад
Dockerfile 1fc100e282 Fixes: zammad-backup not working with postgres 17 (zammad-docker-compose/issues/440) 1 неделя назад
Gemfile 180bc4acdb Maintenance: Update to Rails 7.2 5 дней назад
Gemfile.lock b9cbdcb20a Maintenance: Update dependency test-unit to v3.6.4 4 дней назад
LICENSE 720d32e30b Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 3 лет назад
LICENSE-3RD-PARTY.txt e3d3463ead Fixes #4616 - Two-factor authentication (2FA): Security Keys 1 год назад
LICENSE-ICONS-3RD-PARTY.json e1e2f46d4d Maintenance: Add missing license note about status report icon. 1 месяц назад
Procfile e0f939bacf Maintenance: Rename background worker service in service definition files to work around a packager.io issue. 2 лет назад
Procfile.dev 935fc9b976 Fixes: Mobile - Restarting dev server redirects the app to error page. 2 лет назад
Procfile.dev-https c8a66fc610 Maintenance: Update dependency localhost to v1.3.0 7 месяцев назад
README.md 220462e5be Maintenance: Update Zammad teaser text in readme 1 день назад
Rakefile e054d6ca79 Maintenance: Update copyright information. 11 месяцев назад
SECURITY.asc e8fc3b9918 Maintenance: Correct the PGP key formatting, add security.txt 5 дней назад
SECURITY.md e8fc3b9918 Maintenance: Correct the PGP key formatting, add security.txt 5 дней назад
VERSION e33cdd53bc Maintenance: Update version info 2 месяцев назад
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 лет назад
coffeelint.json 64a87b1c67 Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 3 лет назад
config.ru e054d6ca79 Maintenance: Update copyright information. 11 месяцев назад
package.json a54579da1b Maintenance: Update dependency eslint-plugin-vue to ^9.32.0 1 день назад
pnpm-lock.yaml a54579da1b Maintenance: Update dependency eslint-plugin-vue to ^9.32.0 1 день назад
postcss.config.js 9f6651b632 Maintenance: Add plugin for multiple Tailwind configs. 10 месяцев назад
rake 34c258868d Maintenance: Update Tailwind/Styling packages 1 год назад
security.txt e8fc3b9918 Maintenance: Correct the PGP key formatting, add security.txt 5 дней назад
tsconfig.base.json 06f44c7f38 Maintenance: Fix silent and no-op type checking. 5 месяцев назад
tsconfig.json 3c6c126a64 Maintenance: Move cypress folder to the new .dev directory. 6 месяцев назад
vite.config.mjs cb97b49623 Fixes #4886 - Checklist follow-up improvements 3 месяцев назад

README.md

Welcome to Zammad

Are you juggling countless customer inquiries across multiple channels? Struggling to keep your support team on the same page? Or spending more time managing your helpdesk than delivering exceptional support to your customers?

Zammad is your Swiss Army knife - a web-based, open-source helpdesk and customer support platform packed with features to streamline customer communication across channels like email, chat, telephone and social media.

The Software

The Zammad software is and will stay open source. It is licensed under the GNU AGPLv3. The source code is available on GitHub and owned by the Zammad Foundation, which is independent of commercial providers such as Zammad GmbH.

The Company - Zammad GmbH

The development of Zammad is carried out by the amazing team of people at Zammad GmbH in collaboration with the community. We love to create open source software for you. If you want to ensure the Zammad software has a bright and sustainable future, consider becoming a Zammad customer!

Are you tired of complex setup, configuration, backup and update tasks? Let us handle this stuff for you! 🚀

The easiest and often most cost-effective way to operate Zammad is our cloud service. Give it a try with a free trial instance!

Status

  • Toolchain: CI docker-release workflow documentation status
  • Docker container images: Docker images for Zammad Dockerhub Pulls
  • Helm chart for Kubernetes: Artifact Hub Release downloads
  • Download DEB/RPM: binary packages for Zammad stable binary packages for Zammad develop
  • License: AGPL license

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

Developer Manual

Developer Manual

REST API

https://docs.zammad.org/en/latest/api/intro.html

Security Policy

For reporting security vulnerabilities, please see SECURITY.md.

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team