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- {
- "Age": 63188310,
- "PriorityID": "3",
- "ContentType": "text/plain; charset=utf-8",
- "AttachmentIDOfHTMLBody": "1",
- "DynamicField_SugarCRMCompanySelection": null,
- "ServiceID": null,
- "TicketFreeText11": null,
- "DynamicField_ITSMDueDate": "2014-11-24 00:15:00",
- "DynamicField_Topic": null,
- "StateID": "2",
- "DynamicField_Hostname": null,
- "Body": "test #3",
- "DynamicField_ZammadMigratorChanged": null,
- "EscalationTime": "0",
- "Changed": "2015-11-21 00:21:08",
- "OwnerID": "3",
- "DynamicField_ZarafaTN": null,
- "DynamicField_ProcessManagementActivityID": null,
- "DynamicField_TopicID": null,
- "DynamicField_ScomHostname": null,
- "Owner": "agent-2",
- "AgeTimeUnix": 63188309,
- "TicketFreeKey11": null,
- "ArticleID": "3970",
- "Created": "2015-11-21 00:17:41",
- "DynamicField_ScomUUID": null,
- "DynamicField_TicketFreeText11": null,
- "DynamicField_TicketFreeKey11": null,
- "DynamicField_ITSMReviewRequired": "No",
- "DynamicField_OpenExchangeTicketNumber": null,
- "DynamicField_ITSMDecisionDate": null,
- "ArticleTypeID": "5",
- "QueueID": "1",
- "ReplyTo": "",
- "DynamicField_ITSMImpact": null,
- "TicketID": "730",
- "DynamicField_ITSMRecoveryStartTime": null,
- "Cc": "",
- "EscalationResponseTime": "0",
- "DynamicField_ProcessManagementProcessID": null,
- "IncomingTime": "1416525461",
- "Charset": "utf-8",
- "DynamicField_CheckboxExample": null,
- "DynamicField_Location": null,
- "CustomerUserID": "BetreuterKunde2",
- "DynamicField_Vertriebsweg": null,
- "Attachments": [],
- "DynamicField_CustomerLocation": null,
- "DynamicField_SugarCRMRemoteID": null,
- "DynamicField_OpenExchangeTN": null,
- "Service": "",
- "Type": "Incident",
- "ContentCharset": "utf-8",
- "DynamicField_TETest": null,
- "Responsible": "root@localhost",
- "SenderType": "customer",
- "ResponsibleID": "1",
- "SLA": "",
- "MimeType": "text/plain",
- "DynamicField_Combine": null,
- "Subject": "test #3",
- "InReplyTo": "",
- "RealTillTimeNotUsed": "0",
- "DynamicField_ScomService": null,
- "CustomerID": "3333333333",
- "TypeID": "1",
- "MessageID": "",
- "Priority": "3 normal",
- "To": "Postmaster",
- "DynamicField_SugarCRMCompanySelectedID": null,
- "UntilTime": 0,
- "EscalationUpdateTime": "0",
- "CreatedBy": "3",
- "ChangedBy": "3",
- "Queue": "Postmaster",
- "DynamicField_ITSMRepairStartTime": null,
- "ToRealname": "Postmaster",
- "State": "closed successful",
- "SenderTypeID": "3",
- "DynamicField_ZammadMigratorChangedOld": "1",
- "Title": "test #3",
- "DynamicField_ScomState": null,
- "References": "",
- "DynamicField_Department": null,
- "ArticleType": "phone",
- "StateType": "closed",
- "FromRealname": "Betreuter Kunde",
- "EscalationSolutionTime": "0",
- "LockID": "1",
- "TicketNumber": "20141121305000012",
- "DynamicField_ITSMDecisionResult": null,
- "Lock": "unlock",
- "CreateTimeUnix": "1416525460",
- "SLAID": null,
- "DynamicField_ITSMCriticality": null,
- "From": "\"Betreuter Kunde\" <kunde2@kunde.de>,"
- }
|
