zammad/spec/fixtures/files/import/otrs/article/customer_special_chars.json

{
  "Age": 63188310,
  "PriorityID": "3",
  "ContentType": "text/plain; charset=utf-8",
  "AttachmentIDOfHTMLBody": "1",
  "DynamicField_SugarCRMCompanySelection": null,
  "ServiceID": null,
  "TicketFreeText11": null,
  "DynamicField_ITSMDueDate": "2014-11-24 00:15:00",
  "DynamicField_Topic": null,
  "StateID": "2",
  "DynamicField_Hostname": null,
  "Body": "test #3",
  "DynamicField_ZammadMigratorChanged": null,
  "EscalationTime": "0",
  "ChangeTime": "2014-11-21 00:21:08",
  "OwnerID": "3",
  "DynamicField_ZarafaTN": null,
  "DynamicField_ProcessManagementActivityID": null,
  "DynamicField_TopicID": null,
  "DynamicField_ScomHostname": null,
  "Owner": "agent-2",
  "AgeTimeUnix": 63188309,
  "TicketFreeKey11": null,
  "ArticleID": "3970",
  "CreateTime": "2014-11-21 00:17:41",
  "DynamicField_ScomUUID": null,
  "DynamicField_TicketFreeText11": null,
  "DynamicField_TicketFreeKey11": null,
  "DynamicField_ITSMReviewRequired": "No",
  "DynamicField_OpenExchangeTicketNumber": null,
  "DynamicField_ITSMDecisionDate": null,
  "ArticleTypeID": "5",
  "QueueID": "1",
  "ReplyTo": "",
  "DynamicField_ITSMImpact": null,
  "TicketID": "730",
  "DynamicField_ITSMRecoveryStartTime": null,
  "Cc": "",
  "EscalationResponseTime": "0",
  "DynamicField_ProcessManagementProcessID": null,
  "IncomingTime": "1416525461",
  "Charset": "utf-8",
  "DynamicField_CheckboxExample": null,
  "DynamicField_Location": null,
  "CustomerUserID": "BetreuterKunde2",
  "DynamicField_Vertriebsweg": null,
  "Attachments": [],
  "DynamicField_CustomerLocation": null,
  "DynamicField_SugarCRMRemoteID": null,
  "DynamicField_OpenExchangeTN": null,
  "Service": "",
  "Type": "Incident",
  "ContentCharset": "utf-8",
  "DynamicField_TETest": null,
  "Responsible": "root@localhost",
  "SenderType": "customer",
  "ResponsibleID": "1",
  "SLA": "",
  "MimeType": "text/plain",
  "DynamicField_Combine": null,
  "Subject": "test #3",
  "InReplyTo": "",
  "RealTillTimeNotUsed": "0",
  "DynamicField_ScomService": null,
  "CustomerID": "3333333333",
  "TypeID": "1",
  "MessageID": "",
  "Priority": "3 normal",
  "To": "Postmaster",
  "DynamicField_SugarCRMCompanySelectedID": null,
  "UntilTime": 0,
  "EscalationUpdateTime": "0",
  "CreateBy": "1",
  "Queue": "Postmaster",
  "DynamicField_ITSMRepairStartTime": null,
  "ToRealname": "Postmaster",
  "State": "closed successful",
  "SenderTypeID": "3",
  "DynamicField_ZammadMigratorChangedOld": "1",
  "Title": "test #3",
  "DynamicField_ScomState": null,
  "References": "",
  "DynamicField_Department": null,
  "ArticleType": "phone",
  "StateType": "closed",
  "FromRealname": "Betreuter Kunde",
  "EscalationSolutionTime": "0",
  "LockID": "1",
  "TicketNumber": "20141121305000012",
  "DynamicField_ITSMDecisionResult": null,
  "Lock": "unlock",
  "CreateTimeUnix": "1416525460",
  "SLAID": null,
  "DynamicField_ITSMCriticality": null,
  "From": "User Hernández <user.hernandez@example.com>"
}