customer_phone.json 2.9 KB

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  1. {
  2. "Age": 63188310,
  3. "PriorityID": "3",
  4. "ContentType": "text/plain; charset=utf-8",
  5. "AttachmentIDOfHTMLBody": "1",
  6. "DynamicField_SugarCRMCompanySelection": null,
  7. "ServiceID": null,
  8. "TicketFreeText11": null,
  9. "DynamicField_ITSMDueDate": "2014-11-24 00:15:00",
  10. "DynamicField_Topic": null,
  11. "StateID": "2",
  12. "DynamicField_Hostname": null,
  13. "Body": "test #3",
  14. "DynamicField_ZammadMigratorChanged": null,
  15. "EscalationTime": "0",
  16. "ChangeTime": "2014-11-21 00:21:08",
  17. "OwnerID": "3",
  18. "DynamicField_ZarafaTN": null,
  19. "DynamicField_ProcessManagementActivityID": null,
  20. "DynamicField_TopicID": null,
  21. "DynamicField_ScomHostname": null,
  22. "Owner": "agent-2",
  23. "AgeTimeUnix": 63188309,
  24. "TicketFreeKey11": null,
  25. "ArticleID": "3970",
  26. "CreateTime": "2014-11-21 00:17:41",
  27. "DynamicField_ScomUUID": null,
  28. "DynamicField_TicketFreeText11": null,
  29. "DynamicField_TicketFreeKey11": null,
  30. "DynamicField_ITSMReviewRequired": "No",
  31. "DynamicField_OpenExchangeTicketNumber": null,
  32. "DynamicField_ITSMDecisionDate": null,
  33. "ArticleTypeID": "5",
  34. "QueueID": "1",
  35. "ReplyTo": "",
  36. "DynamicField_ITSMImpact": null,
  37. "TicketID": "730",
  38. "DynamicField_ITSMRecoveryStartTime": null,
  39. "Cc": "",
  40. "EscalationResponseTime": "0",
  41. "DynamicField_ProcessManagementProcessID": null,
  42. "IncomingTime": "1416525461",
  43. "Charset": "utf-8",
  44. "DynamicField_CheckboxExample": null,
  45. "DynamicField_Location": null,
  46. "CustomerUserID": "BetreuterKunde2",
  47. "DynamicField_Vertriebsweg": null,
  48. "Attachments": [],
  49. "DynamicField_CustomerLocation": null,
  50. "DynamicField_SugarCRMRemoteID": null,
  51. "DynamicField_OpenExchangeTN": null,
  52. "Service": "",
  53. "Type": "Incident",
  54. "ContentCharset": "utf-8",
  55. "DynamicField_TETest": null,
  56. "Responsible": "root@localhost",
  57. "SenderType": "customer",
  58. "ResponsibleID": "1",
  59. "SLA": "",
  60. "MimeType": "text/plain",
  61. "DynamicField_Combine": null,
  62. "Subject": "test #3",
  63. "InReplyTo": "",
  64. "RealTillTimeNotUsed": "0",
  65. "DynamicField_ScomService": null,
  66. "CustomerID": "3333333333",
  67. "TypeID": "1",
  68. "MessageID": "",
  69. "Priority": "3 normal",
  70. "To": "Postmaster",
  71. "DynamicField_SugarCRMCompanySelectedID": null,
  72. "UntilTime": 0,
  73. "EscalationUpdateTime": "0",
  74. "CreateBy": "3",
  75. "Queue": "Postmaster",
  76. "DynamicField_ITSMRepairStartTime": null,
  77. "ToRealname": "Postmaster",
  78. "State": "closed successful",
  79. "SenderTypeID": "3",
  80. "DynamicField_ZammadMigratorChangedOld": "1",
  81. "Title": "test #3",
  82. "DynamicField_ScomState": null,
  83. "References": "",
  84. "DynamicField_Department": null,
  85. "ArticleType": "phone",
  86. "StateType": "closed",
  87. "FromRealname": "Betreuter Kunde",
  88. "EscalationSolutionTime": "0",
  89. "LockID": "1",
  90. "TicketNumber": "20141121305000012",
  91. "DynamicField_ITSMDecisionResult": null,
  92. "Lock": "unlock",
  93. "CreateTimeUnix": "1416525460",
  94. "SLAID": null,
  95. "DynamicField_ITSMCriticality": null,
  96. "From": "\"Betreuter Kunde\" <kunde2@kunde.de>,"
  97. }