zammad/app/frontend/shared/entities/ticket/graphql/fragments/ticketMention.graphql

fragment ticketMention on Mention {
  user {
    id
    internalId
    firstname
    lastname
    fullname
    vip
    outOfOffice
    outOfOfficeStartAt
    outOfOfficeEndAt
    active
    image
  }
  userTicketAccess {
    agentReadAccess
  }
}