Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Martin Edenhofer 886c718e12 No timestamp of unprocessable mail to prevent double import of mails. Follow up if issue #2092. 5 лет назад
.circleci f0fdf7e7f3 Maintenance: Disable execution of ES RSpec tests in CircleCI env. 5 лет назад
.github 6a288edc3f changed issue template 7 лет назад
.gitlab 73472484a9 Rephrase GitLab MR template to encourage more complete reporting 5 лет назад
app 886c718e12 No timestamp of unprocessable mail to prevent double import of mails. Follow up if issue #2092. 5 лет назад
bin 5745fa46bd Bumps [rails](https://github.com/rails/rails) from 5.1.7 to 5.2.3. 5 лет назад
config d1ed72a071 Existing user session when requesting SSO session create endpoint will fail device check because of missing fingerprint param (which is required as soon as a user/session is present). 5 лет назад
contrib 272344ae35 Unset RAILS_LOG_TO_STDOUT by default 5 лет назад
db dfb2b1bc8a Follow-up #2741: Authenticate users via SAML. Missing setting for new systems. 5 лет назад
lib 6018d864db Performance: `Sessions::Backend::TicketOverivewList` check whether data has to be sent to the client was wrong. The correct check now compares the list of tickets instead of comparing the whole hash structure including assets. 5 лет назад
log 2a5d4954ab Init version. 13 лет назад
public 5e38ca46fc Fixed issue #2750 - Can't change Ticket attributes of "Shared Organization" Ticket. 5 лет назад
script a1da3a27f9 Enable Lint/UselessAssignment cop. 5 лет назад
spec 4182b0b567 Improved History.list to only retrive history entries of last 2 days (by generic condition as method argument) to save scheduler resources. 5 лет назад
test 886c718e12 No timestamp of unprocessable mail to prevent double import of mails. Follow up if issue #2092. 5 лет назад
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 лет назад
vendor a93250e210 Fixes issue #2741: Authenticate users via SAML. 5 лет назад
.codeclimate.yml 7a8559e678 refactored postinstall.sh 8 лет назад
.csslintrc 7a8559e678 refactored postinstall.sh 8 лет назад
.editorconfig 4b97d9e5d0 Added .editorconfig file 6 лет назад
.eslintignore 7a8559e678 refactored postinstall.sh 8 лет назад
.eslintrc 97d14a93b3 Initial knowledge base support. 5 лет назад
.github_changelog_generator 492f6f994c Updated lables. 6 лет назад
.gitignore e48256c130 Refactoring: Removed use of unnecessary exception wrapper method `response_access_deny`. 6 лет назад
.gitlab-ci.yml f0fdf7e7f3 Maintenance: Disable execution of ES RSpec tests in CircleCI env. 5 лет назад
.pkgr.yml d10df2b03b Update pkgr.yml for consensisty with Ubuntu 18.04 6 лет назад
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 лет назад
.rubocop.yml 40dcb0e132 Updated rubocop to latest version (0.74). 5 лет назад
.rubocop_todo.rspec.yml a1da3a27f9 Enable Lint/UselessAssignment cop. 5 лет назад
.rubocop_todo.yml 6606aa29cd Don't use stubs for UserInfo.current_user_id because it blocks the use case where UserInfo.current_user_id is changed at runtime. 5 лет назад
.ruby-version 83c77a4a35 Applied required changes to install and use PHP 5.6 for testing the Zammad PHP API client - until @jepf adds PHP 7 support (for tests). 5 лет назад
CHANGELOG.md 76959f1919 Prepared files. 5 лет назад
CREDITS 8041685508 added some missing Github accounts to credits file 8 лет назад
Gemfile a93250e210 Fixes issue #2741: Authenticate users via SAML. 5 лет назад
Gemfile.lock 817cc72194 Updated rubyzip / CVE-2019-16892 5 лет назад
Guardfile 6e2a507353 Applied rubocop. 9 лет назад
LICENSE e7ca5cbbaf Updated doc. 8 лет назад
LICENSE-3RD-PARTY.txt 7faa4c310d Implemented CTI ticket create screen popup on answering call. 5 лет назад
LICENSE-ICONS-3RD-PARTY.json 97d14a93b3 Initial knowledge base support. 5 лет назад
Procfile 80a516fc82 - added ports to pkgr.yml 8 лет назад
Procfile.frontend aa6dd3f2ca Add Guard to Procfile (to simplify using livereload plugins) 6 лет назад
README.md 9005dc3463 use develop branch for build badge 6 лет назад
Rakefile 7c3a289103 Add bootstrapping rake tasks (bs:init & bs:reset) 6 лет назад
VERSION eafe412d87 Fixed Version typo. 5 лет назад
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 лет назад
coffeelint.json df61622e3e Next coffeelint level. 9 лет назад
config.ru 438bd42b8d Set config after env ins running to use an existing config namespace. 9 лет назад
gulpfile.js 97d14a93b3 Initial knowledge base support. 5 лет назад
package.json 180d3c31c4 update more icons, also ticket zoom edit controls 9 лет назад

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Build: Build Status
  • Code: Code Climate Coverage Status
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api-intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team