zammad/app/views/mailer/ticket_update/en.html.erb

Updated Ticket (<%= d 'ticket.title' %>)

<p>Hi <%= d 'recipient.firstname' %>,</p>
<br>
<div>
Ticket (<%= d 'ticket.title' %>) has been updated by "<b><%= d 'ticket.updated_by.longname' %></b>".
</div>
<br>
<% if @objects[:changes] && !@objects[:changes].empty? %>
  <p>
  <%= t 'Changes' %>:<br>
  <% @objects[:changes].each do |key, value| %>
    <%= t key %>: <%= h value[0] %> -&gt; <%= h value[1] %><br>
  <% end %>
  </p>
<% end %>
<br>
<% if @objects[:article] %>
  <p>
  <%= t 'Information' %>:
  <blockquote type="cite">
  <%= a 'article' %>
  </blockquote>
  </p>
<% end %>
<br>
<p>
  <a href="<%= c 'http_type' %>://<%= c 'fqdn' %>/#ticket/zoom/<%= d 'ticket.id' %>" target="zammad_app"><%= t 'View this in Zammad' %></a>
</p>