zammad/public/assets/chat/chat.js

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  scripts = document.getElementsByTagName('script');
  myScript = scripts[scripts.length - 1];
  scriptProtocol = window.location.protocol.replace(':', '');
  if (myScript && myScript.src) {
    scriptHost = myScript.src.match('.*://([^:/]*).*')[1];
    scriptProtocol = myScript.src.match('(.*)://[^:/]*.*')[1];
  }
  Base = (function() {
    Base.prototype.defaults = {
      debug: false
    };

    function Base(options) {
      this.options = $.extend({}, this.defaults, options);
      this.log = new Log({
        debug: this.options.debug,
        logPrefix: this.options.logPrefix || this.logPrefix
      });
    }

    return Base;

  })();
  Log = (function() {
    Log.prototype.defaults = {
      debug: false
    };

    function Log(options) {
      this.log = bind(this.log, this);
      this.error = bind(this.error, this);
      this.notice = bind(this.notice, this);
      this.debug = bind(this.debug, this);
      this.options = $.extend({}, this.defaults, options);
    }

    Log.prototype.debug = function() {
      var items;
      items = 1 <= arguments.length ? slice.call(arguments, 0) : [];
      if (!this.options.debug) {
        return;
      }
      return this.log('debug', items);
    };

    Log.prototype.notice = function() {
      var items;
      items = 1 <= arguments.length ? slice.call(arguments, 0) : [];
      return this.log('notice', items);
    };

    Log.prototype.error = function() {
      var items;
      items = 1 <= arguments.length ? slice.call(arguments, 0) : [];
      return this.log('error', items);
    };

    Log.prototype.log = function(level, items) {
      var item, j, len, logString;
      items.unshift('||');
      items.unshift(level);
      items.unshift(this.options.logPrefix);
      console.log.apply(console, items);
      if (!this.options.debug) {
        return;
      }
      logString = '';
      for (j = 0, len = items.length; j < len; j++) {
        item = items[j];
        logString += ' ';
        if (typeof item === 'object') {
          logString += JSON.stringify(item);
        } else if (item && item.toString) {
          logString += item.toString();
        } else {
          logString += item;
        }
      }
      return $('.js-chatLogDisplay').prepend('<div>' + logString + '</div>');
    };

    return Log;

  })();
  Timeout = (function(superClass) {
    extend(Timeout, superClass);

    Timeout.prototype.timeoutStartedAt = null;

    Timeout.prototype.logPrefix = 'timeout';

    Timeout.prototype.defaults = {
      debug: false,
      timeout: 4,
      timeoutIntervallCheck: 0.5
    };

    function Timeout(options) {
      this.stop = bind(this.stop, this);
      this.start = bind(this.start, this);
      Timeout.__super__.constructor.call(this, options);
    }

    Timeout.prototype.start = function() {
      var check, timeoutStartedAt;
      this.stop();
      timeoutStartedAt = new Date;
      check = (function(_this) {
        return function() {
          var timeLeft;
          timeLeft = new Date - new Date(timeoutStartedAt.getTime() + _this.options.timeout * 1000 * 60);
          _this.log.debug("Timeout check for " + _this.options.timeout + " minutes (left " + (timeLeft / 1000) + " sec.)");
          if (timeLeft < 0) {
            return;
          }
          _this.stop();
          return _this.options.callback();
        };
      })(this);
      this.log.debug("Start timeout in " + this.options.timeout + " minutes");
      return this.intervallId = setInterval(check, this.options.timeoutIntervallCheck * 1000 * 60);
    };

    Timeout.prototype.stop = function() {
      if (!this.intervallId) {
        return;
      }
      this.log.debug("Stop timeout of " + this.options.timeout + " minutes");
      return clearInterval(this.intervallId);
    };

    return Timeout;

  })(Base);
  Io = (function(superClass) {
    extend(Io, superClass);

    Io.prototype.logPrefix = 'io';

    function Io(options) {
      this.ping = bind(this.ping, this);
      this.send = bind(this.send, this);
      this.reconnect = bind(this.reconnect, this);
      this.close = bind(this.close, this);
      this.connect = bind(this.connect, this);
      this.set = bind(this.set, this);
      Io.__super__.constructor.call(this, options);
    }

    Io.prototype.set = function(params) {
      var key, results, value;
      results = [];
      for (key in params) {
        value = params[key];
        results.push(this.options[key] = value);
      }
      return results;
    };

    Io.prototype.connect = function() {
      this.log.debug("Connecting to " + this.options.host);
      this.ws = new window.WebSocket("" + this.options.host);
      this.ws.onopen = (function(_this) {
        return function(e) {
          _this.log.debug('onOpen', e);
          _this.options.onOpen(e);
          return _this.ping();
        };
      })(this);
      this.ws.onmessage = (function(_this) {
        return function(e) {
          var j, len, pipe, pipes;
          pipes = JSON.parse(e.data);
          _this.log.debug('onMessage', e.data);
          for (j = 0, len = pipes.length; j < len; j++) {
            pipe = pipes[j];
            if (pipe.event === 'pong') {
              _this.ping();
            }
          }
          if (_this.options.onMessage) {
            return _this.options.onMessage(pipes);
          }
        };
      })(this);
      this.ws.onclose = (function(_this) {
        return function(e) {
          _this.log.debug('close websocket connection', e);
          if (_this.pingDelayId) {
            clearTimeout(_this.pingDelayId);
          }
          if (_this.manualClose) {
            _this.log.debug('manual close, onClose callback');
            _this.manualClose = false;
            if (_this.options.onClose) {
              return _this.options.onClose(e);
            }
          } else {
            _this.log.debug('error close, onError callback');
            if (_this.options.onError) {
              return _this.options.onError('Connection lost...');
            }
          }
        };
      })(this);
      return this.ws.onerror = (function(_this) {
        return function(e) {
          _this.log.debug('onError', e);
          if (_this.options.onError) {
            return _this.options.onError(e);
          }
        };
      })(this);
    };

    Io.prototype.close = function() {
      this.log.debug('close websocket manually');
      this.manualClose = true;
      return this.ws.close();
    };

    Io.prototype.reconnect = function() {
      this.log.debug('reconnect');
      this.close();
      return this.connect();
    };

    Io.prototype.send = function(event, data) {
      var msg;
      if (data == null) {
        data = {};
      }
      this.log.debug('send', event, data);
      msg = JSON.stringify({
        event: event,
        data: data
      });
      return this.ws.send(msg);
    };

    Io.prototype.ping = function() {
      var localPing;
      localPing = (function(_this) {
        return function() {
          return _this.send('ping');
        };
      })(this);
      return this.pingDelayId = setTimeout(localPing, 29000);
    };

    return Io;

  })(Base);
  ZammadChat = (function(superClass) {
    extend(ZammadChat, superClass);

    ZammadChat.prototype.defaults = {
      chatId: void 0,
      show: true,
      target: $('body'),
      host: '',
      debug: false,
      flat: false,
      lang: void 0,
      cssAutoload: true,
      cssUrl: void 0,
      fontSize: void 0,
      buttonClass: 'open-zammad-chat',
      inactiveClass: 'is-inactive',
      title: '<strong>Chat</strong> with us!',
      scrollHint: 'Scroll down to see new messages',
      idleTimeout: 6,
      idleTimeoutIntervallCheck: 0.5,
      inactiveTimeout: 8,
      inactiveTimeoutIntervallCheck: 0.5,
      waitingListTimeout: 4,
      waitingListTimeoutIntervallCheck: 0.5,
      onReady: void 0,
      onCloseAnimationEnd: void 0,
      onError: void 0,
      onOpenAnimationEnd: void 0,
      onConnectionReestablished: void 0,
      onSessionClosed: void 0,
      onConnectionEstablished: void 0,
      onCssLoaded: void 0
    };

    ZammadChat.prototype.logPrefix = 'chat';

    ZammadChat.prototype._messageCount = 0;

    ZammadChat.prototype.isOpen = false;

    ZammadChat.prototype.blinkOnlineInterval = null;

    ZammadChat.prototype.stopBlinOnlineStateTimeout = null;

    ZammadChat.prototype.showTimeEveryXMinutes = 2;

    ZammadChat.prototype.lastTimestamp = null;

    ZammadChat.prototype.lastAddedType = null;

    ZammadChat.prototype.inputDisabled = false;

    ZammadChat.prototype.inputTimeout = null;

    ZammadChat.prototype.isTyping = false;

    ZammadChat.prototype.state = 'offline';

    ZammadChat.prototype.initialQueueDelay = 10000;

    ZammadChat.prototype.translations = {
      'de': {
        '<strong>Chat</strong> with us!': '<strong>Chatte</strong> mit uns!',
        'All colleagues are busy.': 'Alle Kollegen sind beschäftigt.',
        'Chat closed by %s': 'Chat von %s geschlossen',
        'Compose your message…': 'Verfassen Sie Ihre Nachricht…',
        'Connecting': 'Verbinde',
        'Connection lost': 'Verbindung verloren',
        'Connection re-established': 'Verbindung wieder aufgebaut',
        'Offline': 'Offline',
        'Online': 'Online',
        'Scroll down to see new messages': 'Nach unten scrollen um neue Nachrichten zu sehen',
        'Send': 'Senden',
        'Since you didn\'t respond in the last %s minutes your conversation was closed.': 'Da Sie innerhalb der letzten %s Minuten nicht reagiert haben, wurde Ihre Unterhaltung geschlossen.',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> was closed.': 'Da Sie innerhalb der letzten %s Minuten nicht reagiert haben, wurde Ihre Unterhaltung mit <strong>%s</strong> geschlossen.',
        'Start new conversation': 'Neue Unterhaltung starten',
        'Today': 'Heute',
        'We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!': 'Entschuldigung, es dauert länger als erwartet einen freien Platz zu bekommen. Versuchen Sie es später erneut oder senden Sie uns eine E-Mail. Vielen Dank!',
        'You are on waiting list position <strong>%s</strong>.': 'Sie sind in der Warteliste auf Position <strong>%s</strong>.'
      },
      'es': {
        '<strong>Chat</strong> with us!': '<strong>Chatee</strong> con nosotros!',
        'All colleagues are busy.': 'Todos los colegas están ocupados.',
        'Chat closed by %s': 'Chat cerrado por %s',
        'Compose your message…': 'Escribe tu mensaje…',
        'Connecting': 'Conectando',
        'Connection lost': 'Conexión perdida',
        'Connection re-established': 'Conexión reestablecida',
        'Offline': 'Desconectado',
        'Online': 'En línea',
        'Scroll down to see new messages': 'Haga scroll hacia abajo para ver nuevos mensajes',
        'Send': 'Enviar',
        'Since you didn\'t respond in the last %s minutes your conversation was closed.': '',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> was closed.': '',
        'Start new conversation': 'Iniciar nueva conversación',
        'Today': 'Hoy',
        'We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!': '',
        'You are on waiting list position <strong>%s</strong>.': 'Usted está en la posición <strong>%s</strong> de la lista de espera.'
      },
      'fr': {
        '<strong>Chat</strong> with us!': '<strong>Chattez</strong> avec nous!',
        'All colleagues are busy.': 'Tout les agents sont occupés.',
        'Chat closed by %s': 'Chat fermé par %s',
        'Compose your message…': 'Ecrivez votre message…',
        'Connecting': 'Connexion',
        'Connection lost': 'Connexion perdue',
        'Connection re-established': 'Connexion ré-établie',
        'Offline': 'Hors-ligne',
        'Online': 'En ligne',
        'Scroll down to see new messages': 'Défiler vers le bas pour voir les nouveaux messages',
        'Send': 'Envoyer',
        'Since you didn\'t respond in the last %s minutes your conversation was closed.': '',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> was closed.': '',
        'Start new conversation': 'Démarrer une nouvelle conversation',
        'Today': 'Aujourd\'hui',
        'We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!': '',
        'You are on waiting list position <strong>%s</strong>.': 'Vous êtes actuellement en position <strong>%s</strong> dans la file d\'attente.'
      },
      'hr': {
        '<strong>Chat</strong> with us!': '<strong>Čavrljajte</strong> sa nama!',
        'All colleagues are busy.': 'Svi kolege su zauzeti.',
        'Chat closed by %s': '%s zatvara chat',
        'Compose your message…': 'Sastavite poruku…',
        'Connecting': 'Povezivanje',
        'Connection lost': 'Veza prekinuta',
        'Connection re-established': 'Veza je ponovno uspostavljena',
        'Offline': 'Odsutan',
        'Online': 'Dostupan(a)',
        'Scroll down to see new messages': 'Pomaknite se prema dolje da biste vidjeli nove poruke',
        'Send': 'Šalji',
        'Since you didn\'t respond in the last %s minutes your conversation was closed.': 'Budući da niste odgovorili u posljednjih %s minuta, Vaš je razgovor zatvoren.',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> was closed.': 'Budući da niste odgovorili u posljednjih %s minuta, Vaš je razgovor s <strong>%</strong>s zatvoren.',
        'Start new conversation': 'Započni novi razgovor',
        'Today': 'Danas',
        'We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!': 'Oprostite, proces traje duže nego što se očekivalo da biste dobili slobodan termin. Molimo, pokušajte ponovno kasnije ili nam pošaljite e-mail. Hvala!',
        'You are on waiting list position <strong>%s</strong>.': 'Nalazite se u redu čekanja na poziciji <strong>%s</strong>.'
      },
      'it': {
        '<strong>Chat</strong> with us!': '<strong>Chatta</strong> con noi!',
        'All colleagues are busy.': 'Tutti i colleghi sono occupati.',
        'Chat closed by %s': 'Chat chiusa da %s',
        'Compose your message…': 'Scrivi il tuo messaggio…',
        'Connecting': 'Connessione in corso',
        'Connection lost': 'Connessione persa',
        'Connection re-established': 'Connessione ristabilita',
        'Offline': 'Offline',
        'Online': 'Online',
        'Scroll down to see new messages': 'Scorri verso il basso per vedere i nuovi messaggi',
        'Send': 'Invia',
        'Since you didn\'t respond in the last %s minutes your conversation was closed.': '',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> was closed.': '',
        'Start new conversation': 'Avvia una nuova chat',
        'Today': 'Oggi',
        'We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!': '',
        'You are on waiting list position <strong>%s</strong>.': 'Sei alla posizione <strong>%s</strong> della lista di attesa.'
      },
      'nl': {
        '<strong>Chat</strong> with us!': '<strong>Chat</strong> met ons!',
        'All colleagues are busy.': 'Alle collega\'s zijn bezet.',
        'Chat closed by %s': 'Chat gesloten door %s',
        'Compose your message…': 'Stel je bericht op…',
        'Connecting': 'Verbinden',
        'Connection lost': 'Verbinding verbroken',
        'Connection re-established': 'Verbinding hersteld',
        'Offline': 'Offline',
        'Online': 'Online',
        'Scroll down to see new messages': 'Scroll naar beneden om nieuwe tickets te bekijken',
        'Send': 'Verstuur',
        'Since you didn\'t respond in the last %s minutes your conversation was closed.': '',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> was closed.': '',
        'Start new conversation': 'Nieuw gesprek starten',
        'Today': 'Vandaag',
        'We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!': '',
        'You are on waiting list position <strong>%s</strong>.': 'U bevindt zich op wachtlijstpositie <strong>%s</strong>.'
      },
      'pl': {
        '<strong>Chat</strong> with us!': '<strong>Czatuj</strong> z nami!',
        'All colleagues are busy.': 'Wszyscy agenci są zajęci.',
        'Chat closed by %s': 'Chat zamknięty przez %s',
        'Compose your message…': 'Skomponuj swoją wiadomość…',
        'Connecting': 'Łączenie',
        'Connection lost': 'Utracono połączenie',
        'Connection re-established': 'Ponowne nawiązanie połączenia',
        'Offline': 'Offline',
        'Online': 'Online',
        'Scroll down to see new messages': 'Skroluj w dół, aby zobaczyć wiadomości',
        'Send': 'Wyślij',
        'Since you didn\'t respond in the last %s minutes your conversation was closed.': '',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> was closed.': '',
        'Start new conversation': 'Rozpocznij nową rozmowę',
        'Today': 'Dzisiaj',
        'We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!': '',
        'You are on waiting list position <strong>%s</strong>.': 'Jesteś na pozycji listy oczekujących <strong>%s</strong>.'
      },
      'pt-br': {
        '<strong>Chat</strong> with us!': '<strong>Converse</strong> conosco!',
        'All colleagues are busy.': 'Nossos atendentes estão ocupados.',
        'Chat closed by %s': 'Chat encerrado por %s',
        'Compose your message…': 'Escreva sua mensagem…',
        'Connecting': 'Conectando',
        'Connection lost': 'Conexão perdida',
        'Connection re-established': 'Conexão restabelecida',
        'Offline': 'Desconectado',
        'Online': 'Online',
        'Scroll down to see new messages': 'Rolar para baixo para ver novas mensagems',
        'Send': 'Enviar',
        'Since you didn\'t respond in the last %s minutes your conversation was closed.': '',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> was closed.': '',
        'Start new conversation': 'Iniciar uma nova conversa',
        'Today': 'Hoje',
        'We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!': '',
        'You are on waiting list position <strong>%s</strong>.': 'Você está na posição <strong>%s</strong> da lista de espera.'
      },
      'ru': {
        '<strong>Chat</strong> with us!': '<strong>Напишите</strong> нам!',
        'All colleagues are busy.': 'Все коллеги заняты.',
        'Chat closed by %s': 'Чат закрыт %s',
        'Compose your message…': 'Составьте сообщение…',
        'Connecting': 'Подключение',
        'Connection lost': 'Подключение потеряно',
        'Connection re-established': 'Подключение восстановлено',
        'Offline': 'Оффлайн',
        'Online': 'В сети',
        'Scroll down to see new messages': 'Прокрутите вниз, чтобы увидеть новые сообщения',
        'Send': 'Отправить',
        'Since you didn\'t respond in the last %s minutes your conversation was closed.': '',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> was closed.': '',
        'Start new conversation': 'Начать новую беседу',
        'Today': 'Сегодня',
        'We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!': '',
        'You are on waiting list position <strong>%s</strong>.': 'Вы находитесь в списке ожидания <strong>%s</strong>.'
      },
      'sr': {
        '<strong>Chat</strong> with us!': '<strong>Ћаскајте</strong> са нама!',
        'All colleagues are busy.': 'Све колеге су заузете.',
        'Chat closed by %s': 'Ћаскање затворено од стране %s',
        'Compose your message…': 'Напишите поруку…',
        'Connecting': 'Повезивање',
        'Connection lost': 'Веза је изгубљена',
        'Connection re-established': 'Веза је поново успостављена',
        'Offline': 'Одсутан(а)',
        'Online': 'Доступан(а)',
        'Scroll down to see new messages': 'Скролујте на доле за нове поруке',
        'Send': 'Пошаљи',
        'Since you didn\'t respond in the last %s minutes your conversation was closed.': 'Пошто нисте одговорили у последњих %s минут(a), ваш разговор је завршен.',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> was closed.': 'Пошто нисте одговорили у последњих %s минут(a), ваш разговор са <strong>%s</strong> је завршен.',
        'Start new conversation': 'Започни нови разговор',
        'Today': 'Данас',
        'We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!': 'Жао нам је, добијање празног термина траје дуже од очекиваног. Молимо покушајте поново касније или нам пошаљите имејл поруку. Хвала вам!',
        'You are on waiting list position <strong>%s</strong>.': 'Ви сте тренутно <strong>%s.</strong> у реду за чекање.'
      },
      'sr-latn-rs': {
        '<strong>Chat</strong> with us!': '<strong>Ćaskajte</strong> sa nama!',
        'All colleagues are busy.': 'Sve kolege su zauzete.',
        'Chat closed by %s': 'Ćaskanje zatvoreno od strane %s',
        'Compose your message…': 'Napišite poruku…',
        'Connecting': 'Povezivanje',
        'Connection lost': 'Veza je izgubljena',
        'Connection re-established': 'Veza je ponovo uspostavljena',
        'Offline': 'Odsutan(a)',
        'Online': 'Dostupan(a)',
        'Scroll down to see new messages': 'Skrolujte na dole za nove poruke',
        'Send': 'Pošalji',
        'Since you didn\'t respond in the last %s minutes your conversation was closed.': 'Pošto niste odgovorili u poslednjih %s minut(a), vaš razgovor je završen.',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> was closed.': 'Pošto niste odgovorili u poslednjih %s minut(a), vaš razgovor sa <strong>%s</strong> je završen.',
        'Start new conversation': 'Započni novi razgovor',
        'Today': 'Danas',
        'We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!': 'Žao nam je, dobijanje praznog termina traje duže od očekivanog. Molimo pokušajte ponovo kasnije ili nam pošaljite imejl poruku. Hvala vam!',
        'You are on waiting list position <strong>%s</strong>.': 'Vi ste trenutno <strong>%s.</strong> u redu za čekanje.'
      },
      'sv': {
        '<strong>Chat</strong> with us!': '<strong>Chatta</strong> med oss!',
        'All colleagues are busy.': 'Alla kollegor är upptagna.',
        'Chat closed by %s': 'Chatt stängd av %s',
        'Compose your message…': 'Skriv ditt meddelande …',
        'Connecting': 'Ansluter',
        'Connection lost': 'Anslutningen försvann',
        'Connection re-established': 'Anslutningen återupprättas',
        'Offline': 'Offline',
        'Online': 'Online',
        'Scroll down to see new messages': 'Bläddra ner för att se nya meddelanden',
        'Send': 'Skicka',
        'Since you didn\'t respond in the last %s minutes your conversation was closed.': '',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> was closed.': '',
        'Start new conversation': 'Starta ny konversation',
        'Today': 'Idag',
        'We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!': 'Det tar tyvärr längre tid än förväntat att få en ledig plats. Försök igen senare eller skicka ett mejl till oss. Tack!',
        'You are on waiting list position <strong>%s</strong>.': 'Du är på väntelistan som position <strong>%s</strong>.'
      }
    };

    ZammadChat.prototype.sessionId = void 0;

    ZammadChat.prototype.scrolledToBottom = true;

    ZammadChat.prototype.scrollSnapTolerance = 10;

    ZammadChat.prototype.richTextFormatKey = {
      66: true,
      73: true,
      85: true,
      83: true
    };

    ZammadChat.prototype.T = function() {
      var item, items, j, len, string, translations;
      string = arguments[0], items = 2 <= arguments.length ? slice.call(arguments, 1) : [];
      if (this.options.lang && this.options.lang !== 'en') {
        if (!this.translations[this.options.lang]) {
          this.log.notice("Translation '" + this.options.lang + "' needed!");
        } else {
          translations = this.translations[this.options.lang];
          if (!translations[string]) {
            this.log.notice("Translation needed for '" + string + "'");
          }
          string = translations[string] || string;
        }
      }
      if (items) {
        for (j = 0, len = items.length; j < len; j++) {
          item = items[j];
          string = string.replace(/%s/, item);
        }
      }
      return string;
    };

    ZammadChat.prototype.view = function(name) {
      return (function(_this) {
        return function(options) {
          if (!options) {
            options = {};
          }
          options.T = _this.T;
          options.background = _this.options.background;
          options.flat = _this.options.flat;
          options.fontSize = _this.options.fontSize;
          return window.zammadChatTemplates[name](options);
        };
      })(this);
    };

    function ZammadChat(options) {
      this.removeAttributes = bind(this.removeAttributes, this);
      this.startTimeoutObservers = bind(this.startTimeoutObservers, this);
      this.onCssLoaded = bind(this.onCssLoaded, this);
      this.setAgentOnlineState = bind(this.setAgentOnlineState, this);
      this.onConnectionEstablished = bind(this.onConnectionEstablished, this);
      this.setSessionId = bind(this.setSessionId, this);
      this.onConnectionReestablished = bind(this.onConnectionReestablished, this);
      this.reconnect = bind(this.reconnect, this);
      this.destroy = bind(this.destroy, this);
      this.onScrollHintClick = bind(this.onScrollHintClick, this);
      this.detectScrolledtoBottom = bind(this.detectScrolledtoBottom, this);
      this.onLeaveTemporary = bind(this.onLeaveTemporary, this);
      this.onAgentTypingEnd = bind(this.onAgentTypingEnd, this);
      this.onAgentTypingStart = bind(this.onAgentTypingStart, this);
      this.onQueue = bind(this.onQueue, this);
      this.onQueueScreen = bind(this.onQueueScreen, this);
      this.onWebSocketClose = bind(this.onWebSocketClose, this);
      this.onCloseAnimationEnd = bind(this.onCloseAnimationEnd, this);
      this.close = bind(this.close, this);
      this.toggle = bind(this.toggle, this);
      this.sessionClose = bind(this.sessionClose, this);
      this.onOpenAnimationEnd = bind(this.onOpenAnimationEnd, this);
      this.open = bind(this.open, this);
      this.renderMessage = bind(this.renderMessage, this);
      this.receiveMessage = bind(this.receiveMessage, this);
      this.onSubmit = bind(this.onSubmit, this);
      this.onFocus = bind(this.onFocus, this);
      this.onInput = bind(this.onInput, this);
      this.onReopenSession = bind(this.onReopenSession, this);
      this.onError = bind(this.onError, this);
      this.onWebSocketMessage = bind(this.onWebSocketMessage, this);
      this.send = bind(this.send, this);
      this.checkForEnter = bind(this.checkForEnter, this);
      this.render = bind(this.render, this);
      this.view = bind(this.view, this);
      this.T = bind(this.T, this);
      this.options = $.extend({}, this.defaults, options);
      ZammadChat.__super__.constructor.call(this, this.options);
      this.isFullscreen = window.matchMedia && window.matchMedia('(max-width: 768px)').matches;
      this.scrollRoot = $(this.getScrollRoot());
      if (!$) {
        this.state = 'unsupported';
        this.log.notice('Chat: no jquery found!');
        return;
      }
      if (!window.WebSocket || !sessionStorage) {
        this.state = 'unsupported';
        this.log.notice('Chat: Browser not supported!');
        return;
      }
      if (!this.options.chatId) {
        this.state = 'unsupported';
        this.log.error('Chat: need chatId as option!');
        return;
      }
      if (!this.options.lang) {
        this.options.lang = $('html').attr('lang');
      }
      if (this.options.lang) {
        if (!this.translations[this.options.lang]) {
          this.log.debug("lang: No " + this.options.lang + " found, try first two letters");
          this.options.lang = this.options.lang.replace(/-.+?$/, '');
        }
        this.log.debug("lang: " + this.options.lang);
      }
      if (!this.options.host) {
        this.detectHost();
      }
      this.loadCss();
      this.io = new Io(this.options);
      this.io.set({
        onOpen: this.render,
        onClose: this.onWebSocketClose,
        onMessage: this.onWebSocketMessage,
        onError: this.onError
      });
      this.io.connect();
    }

    ZammadChat.prototype.getScrollRoot = function() {
      var end, html, start;
      if ('scrollingElement' in document) {
        return document.scrollingElement;
      }
      html = document.documentElement;
      start = html.scrollTop;
      html.scrollTop = start + 1;
      end = html.scrollTop;
      html.scrollTop = start;
      if (end > start) {
        return html;
      } else {
        return document.body;
      }
    };

    ZammadChat.prototype.render = function() {
      if (!this.el || !$('.zammad-chat').get(0)) {
        this.renderBase();
      }
      $("." + this.options.buttonClass).addClass(this.options.inactiveClass);
      this.setAgentOnlineState('online');
      this.log.debug('widget rendered');
      this.startTimeoutObservers();
      this.idleTimeout.start();
      this.sessionId = sessionStorage.getItem('sessionId');
      return this.send('chat_status_customer', {
        session_id: this.sessionId,
        url: window.location.href
      });
    };

    ZammadChat.prototype.renderBase = function() {
      this.el = $(this.view('chat')({
        title: this.options.title,
        scrollHint: this.options.scrollHint
      }));
      this.options.target.append(this.el);
      this.input = this.el.find('.zammad-chat-input');
      this.el.find('.js-chat-open').on('click', this.open);
      this.el.find('.js-chat-toggle').on('click', this.toggle);
      this.el.find('.js-chat-status').on('click', this.stopPropagation);
      this.el.find('.zammad-chat-controls').on('submit', this.onSubmit);
      this.el.find('.zammad-chat-body').on('scroll', this.detectScrolledtoBottom);
      this.el.find('.zammad-scroll-hint').on('click', this.onScrollHintClick);
      this.input.on({
        keydown: this.checkForEnter,
        input: this.onInput
      });
      this.input.on('keydown', (function(_this) {
        return function(e) {
          var richtTextControl;
          richtTextControl = false;
          if (!e.altKey && !e.ctrlKey && e.metaKey) {
            richtTextControl = true;
          } else if (!e.altKey && e.ctrlKey && !e.metaKey) {
            richtTextControl = true;
          }
          if (richtTextControl && _this.richTextFormatKey[e.keyCode]) {
            e.preventDefault();
            if (e.keyCode === 66) {
              document.execCommand('bold');
              return true;
            }
            if (e.keyCode === 73) {
              document.execCommand('italic');
              return true;
            }
            if (e.keyCode === 85) {
              document.execCommand('underline');
              return true;
            }
            if (e.keyCode === 83) {
              document.execCommand('strikeThrough');
              return true;
            }
          }
        };
      })(this));
      this.input.on('paste', (function(_this) {
        return function(e) {
          var clipboardData, docType, html, htmlTmp, imageFile, imageInserted, item, match, reader, regex, replacementTag, sanitized, text;
          e.stopPropagation();
          e.preventDefault();
          clipboardData;
          if (e.clipboardData) {
            clipboardData = e.clipboardData;
          } else if (window.clipboardData) {
            clipboardData = window.clipboardData;
          } else if (e.originalEvent.clipboardData) {
            clipboardData = e.originalEvent.clipboardData;
          } else {
            throw 'No clipboardData support';
          }
          imageInserted = false;
          if (clipboardData && clipboardData.items && clipboardData.items[0]) {
            item = clipboardData.items[0];
            if (item.kind === 'file' && (item.type === 'image/png' || item.type === 'image/jpeg')) {
              imageFile = item.getAsFile();
              reader = new FileReader();
              reader.onload = function(e) {
                var img, insert, result;
                result = e.target.result;
                img = document.createElement('img');
                img.src = result;
                insert = function(dataUrl, width, height, isRetina) {
                  if (_this.isRetina()) {
                    width = width / 2;
                    height = height / 2;
                  }
                  result = dataUrl;
                  img = "<img style=\"width: 100%; max-width: " + width + "px;\" src=\"" + result + "\">";
                  return document.execCommand('insertHTML', false, img);
                };
                return _this.resizeImage(img.src, 460, 'auto', 2, 'image/jpeg', 'auto', insert);
              };
              reader.readAsDataURL(imageFile);
              imageInserted = true;
            }
          }
          if (imageInserted) {
            return;
          }
          text = void 0;
          docType = void 0;
          try {
            text = clipboardData.getData('text/html');
            docType = 'html';
            if (!text || text.length === 0) {
              docType = 'text';
              text = clipboardData.getData('text/plain');
            }
            if (!text || text.length === 0) {
              docType = 'text2';
              text = clipboardData.getData('text');
            }
          } catch (error) {
            e = error;
            console.log('Sorry, can\'t insert markup because browser is not supporting it.');
            docType = 'text3';
            text = clipboardData.getData('text');
          }
          if (docType === 'text' || docType === 'text2' || docType === 'text3') {
            text = '<div>' + text.replace(/\n/g, '</div><div>') + '</div>';
            text = text.replace(/<div><\/div>/g, '<div><br></div>');
          }
          console.log('p', docType, text);
          if (docType === 'html') {
            sanitized = DOMPurify.sanitize(text);
            _this.log.debug('sanitized HTML clipboard', sanitized);
            html = $("<div>" + sanitized + "</div>");
            match = false;
            htmlTmp = text;
            regex = new RegExp('<(/w|w)\:[A-Za-z]');
            if (htmlTmp.match(regex)) {
              match = true;
              htmlTmp = htmlTmp.replace(regex, '');
            }
            regex = new RegExp('<(/o|o)\:[A-Za-z]');
            if (htmlTmp.match(regex)) {
              match = true;
              htmlTmp = htmlTmp.replace(regex, '');
            }
            if (match) {
              html = _this.wordFilter(html);
            }
            html = $(html);
            html.contents().each(function() {
              if (this.nodeType === 8) {
                return $(this).remove();
              }
            });
            html.find('a, font, small, time, form, label').replaceWith(function() {
              return $(this).contents();
            });
            replacementTag = 'div';
            html.find('textarea').each(function() {
              var newTag, outer;
              outer = this.outerHTML;
              regex = new RegExp('<' + this.tagName, 'i');
              newTag = outer.replace(regex, '<' + replacementTag);
              regex = new RegExp('</' + this.tagName, 'i');
              newTag = newTag.replace(regex, '</' + replacementTag);
              return $(this).replaceWith(newTag);
            });
            html.find('font, img, svg, input, select, button, style, applet, embed, noframes, canvas, script, frame, iframe, meta, link, title, head, fieldset').remove();
            _this.removeAttributes(html);
            text = html.html();
          }
          if (docType === 'text3') {
            _this.pasteHtmlAtCaret(text);
          } else {
            document.execCommand('insertHTML', false, text);
          }
          return true;
        };
      })(this));
      this.input.on('drop', (function(_this) {
        return function(e) {
          var dataTransfer, file, reader, x, y;
          e.stopPropagation();
          e.preventDefault();
          dataTransfer;
          if (window.dataTransfer) {
            dataTransfer = window.dataTransfer;
          } else if (e.originalEvent.dataTransfer) {
            dataTransfer = e.originalEvent.dataTransfer;
          } else {
            throw 'No clipboardData support';
          }
          x = e.clientX;
          y = e.clientY;
          file = dataTransfer.files[0];
          if (file.type.match('image.*')) {
            reader = new FileReader();
            reader.onload = function(e) {
              var img, insert, result;
              result = e.target.result;
              img = document.createElement('img');
              img.src = result;
              insert = function(dataUrl, width, height, isRetina) {
                var pos, range;
                if (_this.isRetina()) {
                  width = width / 2;
                  height = height / 2;
                }
                result = dataUrl;
                img = $("<img style=\"width: 100%; max-width: " + width + "px;\" src=\"" + result + "\">");
                img = img.get(0);
                if (document.caretPositionFromPoint) {
                  pos = document.caretPositionFromPoint(x, y);
                  range = document.createRange();
                  range.setStart(pos.offsetNode, pos.offset);
                  range.collapse();
                  return range.insertNode(img);
                } else if (document.caretRangeFromPoint) {
                  range = document.caretRangeFromPoint(x, y);
                  return range.insertNode(img);
                } else {
                  return console.log('could not find carat');
                }
              };
              return _this.resizeImage(img.src, 460, 'auto', 2, 'image/jpeg', 'auto', insert);
            };
            return reader.readAsDataURL(file);
          }
        };
      })(this));
      $(window).on('beforeunload', (function(_this) {
        return function() {
          return _this.onLeaveTemporary();
        };
      })(this));
      $(window).on('hashchange', (function(_this) {
        return function() {
          if (_this.isOpen) {
            if (_this.sessionId) {
              _this.send('chat_session_notice', {
                session_id: _this.sessionId,
                message: window.location.href
              });
            }
            return;
          }
          return _this.idleTimeout.start();
        };
      })(this));
      if (this.isFullscreen) {
        return this.input.on({
          focus: this.onFocus,
          focusout: this.onFocusOut
        });
      }
    };

    ZammadChat.prototype.stopPropagation = function(event) {
      return event.stopPropagation();
    };

    ZammadChat.prototype.checkForEnter = function(event) {
      if (!this.inputDisabled && !event.shiftKey && event.keyCode === 13) {
        event.preventDefault();
        return this.sendMessage();
      }
    };

    ZammadChat.prototype.send = function(event, data) {
      if (data == null) {
        data = {};
      }
      data.chat_id = this.options.chatId;
      return this.io.send(event, data);
    };

    ZammadChat.prototype.onWebSocketMessage = function(pipes) {
      var j, len, pipe;
      for (j = 0, len = pipes.length; j < len; j++) {
        pipe = pipes[j];
        this.log.debug('ws:onmessage', pipe);
        switch (pipe.event) {
          case 'chat_error':
            this.log.notice(pipe.data);
            if (pipe.data && pipe.data.state === 'chat_disabled') {
              this.destroy({
                remove: true
              });
            }
            break;
          case 'chat_session_message':
            if (pipe.data.self_written) {
              return;
            }
            this.receiveMessage(pipe.data);
            break;
          case 'chat_session_typing':
            if (pipe.data.self_written) {
              return;
            }
            this.onAgentTypingStart();
            break;
          case 'chat_session_start':
            this.onConnectionEstablished(pipe.data);
            break;
          case 'chat_session_queue':
            this.onQueueScreen(pipe.data);
            break;
          case 'chat_session_closed':
            this.onSessionClosed(pipe.data);
            break;
          case 'chat_session_left':
            this.onSessionClosed(pipe.data);
            break;
          case 'chat_session_notice':
            this.addStatus(this.T(pipe.data.message));
            break;
          case 'chat_status_customer':
            switch (pipe.data.state) {
              case 'online':
                this.sessionId = void 0;
                if (!this.options.cssAutoload || this.cssLoaded) {
                  this.onReady();
                } else {
                  this.socketReady = true;
                }
                break;
              case 'offline':
                this.onError('Zammad Chat: No agent online');
                break;
              case 'chat_disabled':
                this.onError('Zammad Chat: Chat is disabled');
                break;
              case 'no_seats_available':
                this.onError("Zammad Chat: Too many clients in queue. Clients in queue: " + pipe.data.queue);
                break;
              case 'reconnect':
                this.onReopenSession(pipe.data);
            }
        }
      }
    };

    ZammadChat.prototype.onReady = function() {
      var base;
      this.log.debug('widget ready for use');
      $("." + this.options.buttonClass).on('click', this.open).removeClass(this.options.inactiveClass);
      if (typeof (base = this.options).onReady === "function") {
        base.onReady();
      }
      if (this.options.show) {
        return this.show();
      }
    };

    ZammadChat.prototype.onError = function(message) {
      var base;
      this.log.debug(message);
      this.addStatus(message);
      $("." + this.options.buttonClass).hide();
      if (this.isOpen) {
        this.disableInput();
        this.destroy({
          remove: false
        });
      } else {
        this.destroy({
          remove: true
        });
      }
      return typeof (base = this.options).onError === "function" ? base.onError(message) : void 0;
    };

    ZammadChat.prototype.onReopenSession = function(data) {
      var j, len, message, ref, unfinishedMessage;
      this.log.debug('old messages', data.session);
      this.inactiveTimeout.start();
      unfinishedMessage = sessionStorage.getItem('unfinished_message');
      if (data.agent) {
        this.onConnectionEstablished(data);
        ref = data.session;
        for (j = 0, len = ref.length; j < len; j++) {
          message = ref[j];
          this.renderMessage({
            message: message.content,
            id: message.id,
            from: message.created_by_id ? 'agent' : 'customer'
          });
        }
        if (unfinishedMessage) {
          this.input.html(unfinishedMessage);
        }
      }
      if (data.position) {
        this.onQueue(data);
      }
      this.show();
      this.open();
      this.scrollToBottom();
      if (unfinishedMessage) {
        return this.input.trigger('focus');
      }
    };

    ZammadChat.prototype.onInput = function() {
      this.el.find('.zammad-chat-message--unread').removeClass('zammad-chat-message--unread');
      sessionStorage.setItem('unfinished_message', this.input.html());
      return this.onTyping();
    };

    ZammadChat.prototype.onFocus = function() {
      var keyboardShown;
      $(window).scrollTop(10);
      keyboardShown = $(window).scrollTop() > 0;
      $(window).scrollTop(0);
      if (keyboardShown) {
        return this.log.notice('virtual keyboard shown');
      }
    };

    ZammadChat.prototype.onFocusOut = function() {};

    ZammadChat.prototype.onTyping = function() {
      if (this.isTyping && this.isTyping > new Date(new Date().getTime() - 1500)) {
        return;
      }
      this.isTyping = new Date();
      this.send('chat_session_typing', {
        session_id: this.sessionId
      });
      return this.inactiveTimeout.start();
    };

    ZammadChat.prototype.onSubmit = function(event) {
      event.preventDefault();
      return this.sendMessage();
    };

    ZammadChat.prototype.sendMessage = function() {
      var message, messageElement;
      message = this.input.html();
      if (!message) {
        return;
      }
      this.inactiveTimeout.start();
      sessionStorage.removeItem('unfinished_message');
      messageElement = this.view('message')({
        message: message,
        from: 'customer',
        id: this._messageCount++,
        unreadClass: ''
      });
      this.maybeAddTimestamp();
      if (this.el.find('.zammad-chat-message--typing').get(0)) {
        this.lastAddedType = 'typing-placeholder';
        this.el.find('.zammad-chat-message--typing').before(messageElement);
      } else {
        this.lastAddedType = 'message--customer';
        this.el.find('.zammad-chat-body').append(messageElement);
      }
      this.input.html('');
      this.scrollToBottom();
      return this.send('chat_session_message', {
        content: message,
        id: this._messageCount,
        session_id: this.sessionId
      });
    };

    ZammadChat.prototype.receiveMessage = function(data) {
      this.inactiveTimeout.start();
      this.onAgentTypingEnd();
      this.maybeAddTimestamp();
      this.renderMessage({
        message: data.message.content,
        id: data.id,
        from: 'agent'
      });
      return this.scrollToBottom({
        showHint: true
      });
    };

    ZammadChat.prototype.renderMessage = function(data) {
      this.lastAddedType = "message--" + data.from;
      data.unreadClass = document.hidden ? ' zammad-chat-message--unread' : '';
      return this.el.find('.zammad-chat-body').append(this.view('message')(data));
    };

    ZammadChat.prototype.open = function() {
      var remainerHeight;
      if (this.isOpen) {
        this.log.debug('widget already open, block');
        return;
      }
      this.isOpen = true;
      this.log.debug('open widget');
      this.show();
      if (!this.sessionId) {
        this.showLoader();
      }
      this.el.addClass('zammad-chat-is-open');
      remainerHeight = this.el.height() - this.el.find('.zammad-chat-header').outerHeight();
      this.el.css('bottom', -remainerHeight);
      if (!this.sessionId) {
        this.el.animate({
          bottom: 0
        }, 500, this.onOpenAnimationEnd);
        return this.send('chat_session_init', {
          url: window.location.href
        });
      } else {
        this.el.css('bottom', 0);
        return this.onOpenAnimationEnd();
      }
    };

    ZammadChat.prototype.onOpenAnimationEnd = function() {
      var base;
      this.idleTimeout.stop();
      if (this.isFullscreen) {
        this.disableScrollOnRoot();
      }
      return typeof (base = this.options).onOpenAnimationEnd === "function" ? base.onOpenAnimationEnd() : void 0;
    };

    ZammadChat.prototype.sessionClose = function() {
      this.send('chat_session_close', {
        session_id: this.sessionId
      });
      this.inactiveTimeout.stop();
      this.waitingListTimeout.stop();
      sessionStorage.removeItem('unfinished_message');
      if (this.onInitialQueueDelayId) {
        clearTimeout(this.onInitialQueueDelayId);
      }
      return this.setSessionId(void 0);
    };

    ZammadChat.prototype.toggle = function(event) {
      if (this.isOpen) {
        return this.close(event);
      } else {
        return this.open(event);
      }
    };

    ZammadChat.prototype.close = function(event) {
      var remainerHeight;
      if (!this.isOpen) {
        this.log.debug('can\'t close widget, it\'s not open');
        return;
      }
      if (this.initDelayId) {
        clearTimeout(this.initDelayId);
      }
      if (this.sessionId) {
        this.log.debug('session close before widget close');
        this.sessionClose();
      }
      this.log.debug('close widget');
      if (event) {
        event.stopPropagation();
      }
      if (this.isFullscreen) {
        this.enableScrollOnRoot();
      }
      remainerHeight = this.el.height() - this.el.find('.zammad-chat-header').outerHeight();
      return this.el.animate({
        bottom: -remainerHeight
      }, 500, this.onCloseAnimationEnd);
    };

    ZammadChat.prototype.onCloseAnimationEnd = function() {
      var base;
      this.el.css('bottom', '');
      this.el.removeClass('zammad-chat-is-open');
      this.showLoader();
      this.el.find('.zammad-chat-welcome').removeClass('zammad-chat-is-hidden');
      this.el.find('.zammad-chat-agent').addClass('zammad-chat-is-hidden');
      this.el.find('.zammad-chat-agent-status').addClass('zammad-chat-is-hidden');
      this.isOpen = false;
      if (typeof (base = this.options).onCloseAnimationEnd === "function") {
        base.onCloseAnimationEnd();
      }
      return this.io.reconnect();
    };

    ZammadChat.prototype.onWebSocketClose = function() {
      if (this.isOpen) {
        return;
      }
      if (this.el) {
        this.el.removeClass('zammad-chat-is-shown');
        return this.el.removeClass('zammad-chat-is-loaded');
      }
    };

    ZammadChat.prototype.show = function() {
      if (this.state === 'offline') {
        return;
      }
      this.el.addClass('zammad-chat-is-loaded');
      return this.el.addClass('zammad-chat-is-shown');
    };

    ZammadChat.prototype.disableInput = function() {
      this.inputDisabled = true;
      this.input.prop('contenteditable', false);
      this.el.find('.zammad-chat-send').prop('disabled', true);
      return this.io.close();
    };

    ZammadChat.prototype.enableInput = function() {
      this.inputDisabled = false;
      this.input.prop('contenteditable', true);
      return this.el.find('.zammad-chat-send').prop('disabled', false);
    };

    ZammadChat.prototype.hideModal = function() {
      return this.el.find('.zammad-chat-modal').html('');
    };

    ZammadChat.prototype.onQueueScreen = function(data) {
      var show;
      this.setSessionId(data.session_id);
      show = (function(_this) {
        return function() {
          _this.onQueue(data);
          return _this.waitingListTimeout.start();
        };
      })(this);
      if (this.initialQueueDelay && !this.onInitialQueueDelayId) {
        this.onInitialQueueDelayId = setTimeout(show, this.initialQueueDelay);
        return;
      }
      if (this.onInitialQueueDelayId) {
        clearTimeout(this.onInitialQueueDelayId);
      }
      return show();
    };

    ZammadChat.prototype.onQueue = function(data) {
      this.log.notice('onQueue', data.position);
      this.inQueue = true;
      return this.el.find('.zammad-chat-modal').html(this.view('waiting')({
        position: data.position
      }));
    };

    ZammadChat.prototype.onAgentTypingStart = function() {
      if (this.stopTypingId) {
        clearTimeout(this.stopTypingId);
      }
      this.stopTypingId = setTimeout(this.onAgentTypingEnd, 3000);
      if (this.el.find('.zammad-chat-message--typing').get(0)) {
        return;
      }
      this.maybeAddTimestamp();
      this.el.find('.zammad-chat-body').append(this.view('typingIndicator')());
      if (!this.isVisible(this.el.find('.zammad-chat-message--typing'), true)) {
        return;
      }
      return this.scrollToBottom();
    };

    ZammadChat.prototype.onAgentTypingEnd = function() {
      return this.el.find('.zammad-chat-message--typing').remove();
    };

    ZammadChat.prototype.onLeaveTemporary = function() {
      if (!this.sessionId) {
        return;
      }
      return this.send('chat_session_leave_temporary', {
        session_id: this.sessionId
      });
    };

    ZammadChat.prototype.maybeAddTimestamp = function() {
      var label, time, timestamp;
      timestamp = Date.now();
      if (!this.lastTimestamp || (timestamp - this.lastTimestamp) > this.showTimeEveryXMinutes * 60000) {
        label = this.T('Today');
        time = new Date().toTimeString().substr(0, 5);
        if (this.lastAddedType === 'timestamp') {
          this.updateLastTimestamp(label, time);
          return this.lastTimestamp = timestamp;
        } else {
          this.el.find('.zammad-chat-body').append(this.view('timestamp')({
            label: label,
            time: time
          }));
          this.lastTimestamp = timestamp;
          this.lastAddedType = 'timestamp';
          return this.scrollToBottom();
        }
      }
    };

    ZammadChat.prototype.updateLastTimestamp = function(label, time) {
      if (!this.el) {
        return;
      }
      return this.el.find('.zammad-chat-body').find('.zammad-chat-timestamp').last().replaceWith(this.view('timestamp')({
        label: label,
        time: time
      }));
    };

    ZammadChat.prototype.addStatus = function(status) {
      if (!this.el) {
        return;
      }
      this.maybeAddTimestamp();
      this.el.find('.zammad-chat-body').append(this.view('status')({
        status: status
      }));
      return this.scrollToBottom();
    };

    ZammadChat.prototype.detectScrolledtoBottom = function() {
      var scrollBottom;
      scrollBottom = this.el.find('.zammad-chat-body').scrollTop() + this.el.find('.zammad-chat-body').outerHeight();
      this.scrolledToBottom = Math.abs(scrollBottom - this.el.find('.zammad-chat-body').prop('scrollHeight')) <= this.scrollSnapTolerance;
      if (this.scrolledToBottom) {
        return this.el.find('.zammad-scroll-hint').addClass('is-hidden');
      }
    };

    ZammadChat.prototype.showScrollHint = function() {
      this.el.find('.zammad-scroll-hint').removeClass('is-hidden');
      return this.el.find('.zammad-chat-body').scrollTop(this.el.find('.zammad-chat-body').scrollTop() + this.el.find('.zammad-scroll-hint').outerHeight());
    };

    ZammadChat.prototype.onScrollHintClick = function() {
      return this.el.find('.zammad-chat-body').animate({
        scrollTop: this.el.find('.zammad-chat-body').prop('scrollHeight')
      }, 300);
    };

    ZammadChat.prototype.scrollToBottom = function(arg) {
      var showHint;
      showHint = (arg != null ? arg : {
        showHint: false
      }).showHint;
      if (this.scrolledToBottom) {
        return this.el.find('.zammad-chat-body').scrollTop($('.zammad-chat-body').prop('scrollHeight'));
      } else if (showHint) {
        return this.showScrollHint();
      }
    };

    ZammadChat.prototype.destroy = function(params) {
      if (params == null) {
        params = {};
      }
      this.log.debug('destroy widget', params);
      this.setAgentOnlineState('offline');
      if (params.remove && this.el) {
        this.el.remove();
        $("." + this.options.buttonClass).hide();
      }
      if (this.waitingListTimeout) {
        this.waitingListTimeout.stop();
      }
      if (this.inactiveTimeout) {
        this.inactiveTimeout.stop();
      }
      if (this.idleTimeout) {
        this.idleTimeout.stop();
      }
      return this.io.close();
    };

    ZammadChat.prototype.reconnect = function() {
      this.log.notice('reconnecting');
      this.disableInput();
      this.lastAddedType = 'status';
      this.setAgentOnlineState('connecting');
      return this.addStatus(this.T('Connection lost'));
    };

    ZammadChat.prototype.onConnectionReestablished = function() {
      var base;
      this.lastAddedType = 'status';
      this.setAgentOnlineState('online');
      this.addStatus(this.T('Connection re-established'));
      return typeof (base = this.options).onConnectionReestablished === "function" ? base.onConnectionReestablished() : void 0;
    };

    ZammadChat.prototype.onSessionClosed = function(data) {
      var base;
      this.addStatus(this.T('Chat closed by %s', data.realname));
      this.disableInput();
      this.setAgentOnlineState('offline');
      this.inactiveTimeout.stop();
      return typeof (base = this.options).onSessionClosed === "function" ? base.onSessionClosed(data) : void 0;
    };

    ZammadChat.prototype.setSessionId = function(id) {
      this.sessionId = id;
      if (id === void 0) {
        return sessionStorage.removeItem('sessionId');
      } else {
        return sessionStorage.setItem('sessionId', id);
      }
    };

    ZammadChat.prototype.onConnectionEstablished = function(data) {
      var base;
      if (this.onInitialQueueDelayId) {
        clearTimeout(this.onInitialQueueDelayId);
      }
      this.inQueue = false;
      if (data.agent) {
        this.agent = data.agent;
      }
      if (data.session_id) {
        this.setSessionId(data.session_id);
      }
      this.el.find('.zammad-chat-body').html('');
      this.el.find('.zammad-chat-agent').html(this.view('agent')({
        agent: this.agent
      }));
      this.enableInput();
      this.hideModal();
      this.el.find('.zammad-chat-welcome').addClass('zammad-chat-is-hidden');
      this.el.find('.zammad-chat-agent').removeClass('zammad-chat-is-hidden');
      this.el.find('.zammad-chat-agent-status').removeClass('zammad-chat-is-hidden');
      if (!this.isFullscreen) {
        this.input.trigger('focus');
      }
      this.setAgentOnlineState('online');
      this.waitingListTimeout.stop();
      this.idleTimeout.stop();
      this.inactiveTimeout.start();
      return typeof (base = this.options).onConnectionEstablished === "function" ? base.onConnectionEstablished(data) : void 0;
    };

    ZammadChat.prototype.showCustomerTimeout = function() {
      var reload;
      this.el.find('.zammad-chat-modal').html(this.view('customer_timeout')({
        agent: this.agent.name,
        delay: this.options.inactiveTimeout
      }));
      reload = function() {
        return location.reload();
      };
      this.el.find('.js-restart').on('click', reload);
      return this.sessionClose();
    };

    ZammadChat.prototype.showWaitingListTimeout = function() {
      var reload;
      this.el.find('.zammad-chat-modal').html(this.view('waiting_list_timeout')({
        delay: this.options.watingListTimeout
      }));
      reload = function() {
        return location.reload();
      };
      this.el.find('.js-restart').on('click', reload);
      return this.sessionClose();
    };

    ZammadChat.prototype.showLoader = function() {
      return this.el.find('.zammad-chat-modal').html(this.view('loader')());
    };

    ZammadChat.prototype.setAgentOnlineState = function(state) {
      var capitalizedState;
      this.state = state;
      if (!this.el) {
        return;
      }
      capitalizedState = state.charAt(0).toUpperCase() + state.slice(1);
      return this.el.find('.zammad-chat-agent-status').attr('data-status', state).text(this.T(capitalizedState));
    };

    ZammadChat.prototype.detectHost = function() {
      var protocol;
      protocol = 'ws://';
      if (scriptProtocol === 'https') {
        protocol = 'wss://';
      }
      return this.options.host = "" + protocol + scriptHost + "/ws";
    };

    ZammadChat.prototype.loadCss = function() {
      var newSS, styles, url;
      if (!this.options.cssAutoload) {
        return;
      }
      url = this.options.cssUrl;
      if (!url) {
        url = this.options.host.replace(/^wss/i, 'https').replace(/^ws/i, 'http').replace(/\/ws$/i, '');
        url += '/assets/chat/chat.css';
      }
      this.log.debug("load css from '" + url + "'");
      styles = "@import url('" + url + "');";
      newSS = document.createElement('link');
      newSS.onload = this.onCssLoaded;
      newSS.rel = 'stylesheet';
      newSS.href = 'data:text/css,' + escape(styles);
      return document.getElementsByTagName('head')[0].appendChild(newSS);
    };

    ZammadChat.prototype.onCssLoaded = function() {
      var base;
      this.cssLoaded = true;
      if (this.socketReady) {
        this.onReady();
      }
      return typeof (base = this.options).onCssLoaded === "function" ? base.onCssLoaded() : void 0;
    };

    ZammadChat.prototype.startTimeoutObservers = function() {
      this.idleTimeout = new Timeout({
        logPrefix: 'idleTimeout',
        debug: this.options.debug,
        timeout: this.options.idleTimeout,
        timeoutIntervallCheck: this.options.idleTimeoutIntervallCheck,
        callback: (function(_this) {
          return function() {
            _this.log.debug('Idle timeout reached, hide widget', new Date);
            return _this.destroy({
              remove: true
            });
          };
        })(this)
      });
      this.inactiveTimeout = new Timeout({
        logPrefix: 'inactiveTimeout',
        debug: this.options.debug,
        timeout: this.options.inactiveTimeout,
        timeoutIntervallCheck: this.options.inactiveTimeoutIntervallCheck,
        callback: (function(_this) {
          return function() {
            _this.log.debug('Inactive timeout reached, show timeout screen.', new Date);
            _this.showCustomerTimeout();
            return _this.destroy({
              remove: false
            });
          };
        })(this)
      });
      return this.waitingListTimeout = new Timeout({
        logPrefix: 'waitingListTimeout',
        debug: this.options.debug,
        timeout: this.options.waitingListTimeout,
        timeoutIntervallCheck: this.options.waitingListTimeoutIntervallCheck,
        callback: (function(_this) {
          return function() {
            _this.log.debug('Waiting list timeout reached, show timeout screen.', new Date);
            _this.showWaitingListTimeout();
            return _this.destroy({
              remove: false
            });
          };
        })(this)
      });
    };

    ZammadChat.prototype.disableScrollOnRoot = function() {
      this.rootScrollOffset = this.scrollRoot.scrollTop();
      return this.scrollRoot.css({
        overflow: 'hidden',
        position: 'fixed'
      });
    };

    ZammadChat.prototype.enableScrollOnRoot = function() {
      this.scrollRoot.scrollTop(this.rootScrollOffset);
      return this.scrollRoot.css({
        overflow: '',
        position: ''
      });
    };

    ZammadChat.prototype.isVisible = function(el, partial, hidden, direction) {
      var $t, $w, _bottom, _left, _right, _top, bViz, clientSize, compareBottom, compareLeft, compareRight, compareTop, hVisible, lViz, offset, rViz, rec, t, tViz, vVisible, viewBottom, viewLeft, viewRight, viewTop, vpHeight, vpWidth;
      if (el.length < 1) {
        return;
      }
      $w = $(window);
      $t = el.length > 1 ? el.eq(0) : el;
      t = $t.get(0);
      vpWidth = $w.width();
      vpHeight = $w.height();
      direction = direction ? direction : 'both';
      clientSize = hidden === true ? t.offsetWidth * t.offsetHeight : true;
      if (typeof t.getBoundingClientRect === 'function') {
        rec = t.getBoundingClientRect();
        tViz = rec.top >= 0 && rec.top < vpHeight;
        bViz = rec.bottom > 0 && rec.bottom <= vpHeight;
        lViz = rec.left >= 0 && rec.left < vpWidth;
        rViz = rec.right > 0 && rec.right <= vpWidth;
        vVisible = partial ? tViz || bViz : tViz && bViz;
        hVisible = partial ? lViz || rViz : lViz && rViz;
        if (direction === 'both') {
          return clientSize && vVisible && hVisible;
        } else if (direction === 'vertical') {
          return clientSize && vVisible;
        } else if (direction === 'horizontal') {
          return clientSize && hVisible;
        }
      } else {
        viewTop = $w.scrollTop();
        viewBottom = viewTop + vpHeight;
        viewLeft = $w.scrollLeft();
        viewRight = viewLeft + vpWidth;
        offset = $t.offset();
        _top = offset.top;
        _bottom = _top + $t.height();
        _left = offset.left;
        _right = _left + $t.width();
        compareTop = partial === true ? _bottom : _top;
        compareBottom = partial === true ? _top : _bottom;
        compareLeft = partial === true ? _right : _left;
        compareRight = partial === true ? _left : _right;
        if (direction === 'both') {
          return !!clientSize && ((compareBottom <= viewBottom) && (compareTop >= viewTop)) && ((compareRight <= viewRight) && (compareLeft >= viewLeft));
        } else if (direction === 'vertical') {
          return !!clientSize && ((compareBottom <= viewBottom) && (compareTop >= viewTop));
        } else if (direction === 'horizontal') {
          return !!clientSize && ((compareRight <= viewRight) && (compareLeft >= viewLeft));
        }
      }
    };

    ZammadChat.prototype.isRetina = function() {
      var mq;
      if (window.matchMedia) {
        mq = window.matchMedia('only screen and (min--moz-device-pixel-ratio: 1.3), only screen and (-o-min-device-pixel-ratio: 2.6/2), only screen and (-webkit-min-device-pixel-ratio: 1.3), only screen  and (min-device-pixel-ratio: 1.3), only screen and (min-resolution: 1.3dppx)');
        return mq && mq.matches || (window.devicePixelRatio > 1);
      }
      return false;
    };

    ZammadChat.prototype.resizeImage = function(dataURL, x, y, sizeFactor, type, quallity, callback, force) {
      var imageObject;
      if (x == null) {
        x = 'auto';
      }
      if (y == null) {
        y = 'auto';
      }
      if (sizeFactor == null) {
        sizeFactor = 1;
      }
      if (force == null) {
        force = true;
      }
      imageObject = new Image();
      imageObject.onload = function() {
        var canvas, context, factor, imageHeight, imageWidth, newDataUrl, resize;
        imageWidth = imageObject.width;
        imageHeight = imageObject.height;
        console.log('ImageService', 'current size', imageWidth, imageHeight);
        if (y === 'auto' && x === 'auto') {
          x = imageWidth;
          y = imageHeight;
        }
        if (y === 'auto') {
          factor = imageWidth / x;
          y = imageHeight / factor;
        }
        if (x === 'auto') {
          factor = imageWidth / y;
          x = imageHeight / factor;
        }
        resize = false;
        if (x < imageWidth || y < imageHeight) {
          resize = true;
          x = x * sizeFactor;
          y = y * sizeFactor;
        } else {
          x = imageWidth;
          y = imageHeight;
        }
        canvas = document.createElement('canvas');
        canvas.width = x;
        canvas.height = y;
        context = canvas.getContext('2d');
        context.drawImage(imageObject, 0, 0, x, y);
        if (quallity === 'auto') {
          if (x < 200 && y < 200) {
            quallity = 1;
          } else if (x < 400 && y < 400) {
            quallity = 0.9;
          } else if (x < 600 && y < 600) {
            quallity = 0.8;
          } else if (x < 900 && y < 900) {
            quallity = 0.7;
          } else {
            quallity = 0.6;
          }
        }
        newDataUrl = canvas.toDataURL(type, quallity);
        if (resize) {
          console.log('ImageService', 'resize', x / sizeFactor, y / sizeFactor, quallity, (newDataUrl.length * 0.75) / 1024 / 1024, 'in mb');
          callback(newDataUrl, x / sizeFactor, y / sizeFactor, true);
          return;
        }
        console.log('ImageService', 'no resize', x, y, quallity, (newDataUrl.length * 0.75) / 1024 / 1024, 'in mb');
        return callback(newDataUrl, x, y, false);
      };
      return imageObject.src = dataURL;
    };

    ZammadChat.prototype.pasteHtmlAtCaret = function(html) {
      var el, frag, lastNode, node, range, sel;
      sel = void 0;
      range = void 0;
      if (window.getSelection) {
        sel = window.getSelection();
        if (sel.getRangeAt && sel.rangeCount) {
          range = sel.getRangeAt(0);
          range.deleteContents();
          el = document.createElement('div');
          el.innerHTML = html;
          frag = document.createDocumentFragment(node, lastNode);
          while (node = el.firstChild) {
            lastNode = frag.appendChild(node);
          }
          range.insertNode(frag);
          if (lastNode) {
            range = range.cloneRange();
            range.setStartAfter(lastNode);
            range.collapse(true);
            sel.removeAllRanges();
            return sel.addRange(range);
          }
        }
      } else if (document.selection && document.selection.type !== 'Control') {
        return document.selection.createRange().pasteHTML(html);
      }
    };

    ZammadChat.prototype.wordFilter = function(editor) {
      var content, last_level, pnt;
      content = editor.html();
      content = content.replace(/<!--[\s\S]+?-->/gi, '');
      content = content.replace(/<(!|script[^>]*>.*?<\/script(?=[>\s])|\/?(\?xml(:\w+)?|img|meta|link|style|\w:\w+)(?=[\s\/>]))[^>]*>/gi, '');
      content = content.replace(/<(\/?)s>/gi, '<$1strike>');
      content = content.replace(/&nbsp;/gi, ' ');
      editor.html(content);
      $('p', editor).each(function() {
        var matches, str;
        str = $(this).attr('style');
        matches = /mso-list:\w+ \w+([0-9]+)/.exec(str);
        if (matches) {
          return $(this).data('_listLevel', parseInt(matches[1], 10));
        }
      });
      last_level = 0;
      pnt = null;
      $('p', editor).each(function() {
        var cur_level, i, j, list_tag, matches, ref, ref1, ref2, start, txt;
        cur_level = $(this).data('_listLevel');
        if (cur_level !== void 0) {
          txt = $(this).text();
          list_tag = '<ul></ul>';
          if (/^\s*\w+\./.test(txt)) {
            matches = /([0-9])\./.exec(txt);
            if (matches) {
              start = parseInt(matches[1], 10);
              list_tag = (ref = start > 1) != null ? ref : '<ol start="' + start + {
                '"></ol>': '<ol></ol>'
              };
            } else {
              list_tag = '<ol></ol>';
            }
          }
          if (cur_level > last_level) {
            if (last_level === 0) {
              $(this).before(list_tag);
              pnt = $(this).prev();
            } else {
              pnt = $(list_tag).appendTo(pnt);
            }
          }
          if (cur_level < last_level) {
            for (i = j = ref1 = i, ref2 = last_level - cur_level; ref1 <= ref2 ? j <= ref2 : j >= ref2; i = ref1 <= ref2 ? ++j : --j) {
              pnt = pnt.parent();
            }
          }
          $('span:first', this).remove();
          pnt.append('<li>' + $(this).html() + '</li>');
          $(this).remove();
          return last_level = cur_level;
        } else {
          return last_level = 0;
        }
      });
      $('[style]', editor).removeAttr('style');
      $('[align]', editor).removeAttr('align');
      $('span', editor).replaceWith(function() {
        return $(this).contents();
      });
      $('span:empty', editor).remove();
      $("[class^='Mso']", editor).removeAttr('class');
      $('p:empty', editor).remove();
      return editor;
    };

    ZammadChat.prototype.removeAttribute = function(element) {
      var $element, att, j, len, ref;
      if (!element) {
        return;
      }
      $element = $(element);
      ref = element.attributes;
      for (j = 0, len = ref.length; j < len; j++) {
        att = ref[j];
        if (att && att.name) {
          element.removeAttribute(att.name);
        }
      }
      return $element.removeAttr('style').removeAttr('class').removeAttr('lang').removeAttr('type').removeAttr('align').removeAttr('id').removeAttr('wrap').removeAttr('title');
    };

    ZammadChat.prototype.removeAttributes = function(html, parent) {
      if (parent == null) {
        parent = true;
      }
      if (parent) {
        html.each((function(_this) {
          return function(index, element) {
            return _this.removeAttribute(element);
          };
        })(this));
      }
      html.find('*').each((function(_this) {
        return function(index, element) {
          return _this.removeAttribute(element);
        };
      })(this));
      return html;
    };

    return ZammadChat;

  })(Base);
  return window.ZammadChat = ZammadChat;
})(window.jQuery, window);

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["chat"] = function(__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat');
    
      if (this.flat) {
        __out.push(__sanitize(' zammad-chat--flat'));
      }
    
      __out.push('"');
    
      if (this.fontSize) {
        __out.push(__sanitize(" style='font-size: " + this.fontSize + "'"));
      }
    
      __out.push('>\n  <div class="zammad-chat-header js-chat-open"');
    
      if (this.background) {
        __out.push(__sanitize(" style='background: " + this.background + "'"));
      }
    
      __out.push('>\n    <div class="zammad-chat-header-controls js-chat-toggle">\n      <span class="zammad-chat-agent-status zammad-chat-is-hidden js-chat-status" data-status="online"></span>\n      <span class="zammad-chat-header-icon">\n        <svg class="zammad-chat-header-icon-open" width="13" height="7" viewBox="0 0 13 7"><path d="M10.807 7l1.4-1.428-5-4.9L6.5-.02l-.7.7-4.9 4.9 1.414 1.413L6.5 2.886 10.807 7z" fill-rule="evenodd"/></svg>\n        <svg class="zammad-chat-header-icon-close" width="13" height="13" viewBox="0 0 13 13"><path d="m2.241.12l-2.121 2.121 4.243 4.243-4.243 4.243 2.121 2.121 4.243-4.243 4.243 4.243 2.121-2.121-4.243-4.243 4.243-4.243-2.121-2.121-4.243 4.243-4.243-4.243" fill-rule="evenodd"/></svg>\n      </span>\n    </div>\n    <div class="zammad-chat-agent zammad-chat-is-hidden">\n    </div>\n    <div class="zammad-chat-welcome">\n      <svg class="zammad-chat-icon" viewBox="0 0 24 24" width="24" height="24"><path d="M2 5C2 4 3 3 4 3h16c1 0 2 1 2 2v10C22 16 21 17 20 17H4C3 17 2 16 2 15V5zM12 17l6 4v-4h-6z"/></svg>\n      <span class="zammad-chat-welcome-text">');
    
      __out.push(this.T(this.title));
    
      __out.push('</span>\n    </div>\n  </div>\n  <div class="zammad-chat-modal"></div>\n  <div class="zammad-scroll-hint is-hidden">\n    <svg class="zammad-scroll-hint-icon" width="20" height="18" viewBox="0 0 20 18"><path d="M0,2.00585866 C0,0.898053512 0.898212381,0 1.99079514,0 L18.0092049,0 C19.1086907,0 20,0.897060126 20,2.00585866 L20,11.9941413 C20,13.1019465 19.1017876,14 18.0092049,14 L1.99079514,14 C0.891309342,14 0,13.1029399 0,11.9941413 L0,2.00585866 Z M10,14 L16,18 L16,14 L10,14 Z" fill-rule="evenodd"/></svg>\n    ');
    
      __out.push(this.T(this.scrollHint));
    
      __out.push('\n  </div>\n  <div class="zammad-chat-body"></div>\n  <form class="zammad-chat-controls">\n    <div class="zammad-chat-input" rows="1" placeholder="');
    
      __out.push(this.T('Compose your message…'));
    
      __out.push('" contenteditable="true"></div>\n    <button type="submit" class="zammad-chat-button zammad-chat-send"');
    
      if (this.background) {
        __out.push(__sanitize(" style='background: " + this.background + "'"));
      }
    
      __out.push('>');
    
      __out.push(this.T('Send'));
    
      __out.push('</button>\n  </form>\n</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["customer_timeout"] = function(__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat-modal-text">\n  ');
    
      if (this.agent) {
        __out.push('\n    ');
        __out.push(this.T('Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> was closed.', this.delay, this.agent));
        __out.push('\n  ');
      } else {
        __out.push('\n    ');
        __out.push(this.T('Since you didn\'t respond in the last %s minutes your conversation was closed.', this.delay));
        __out.push('\n  ');
      }
    
      __out.push('\n  <br>\n  <div class="zammad-chat-button js-restart"');
    
      if (this.background) {
        __out.push(__sanitize(" style='background: " + this.background + "'"));
      }
    
      __out.push('>');
    
      __out.push(this.T('Start new conversation'));
    
      __out.push('</div>\n</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["loader"] = function(__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<span class="zammad-chat-loading-animation">\n  <span class="zammad-chat-loading-circle"></span>\n  <span class="zammad-chat-loading-circle"></span>\n  <span class="zammad-chat-loading-circle"></span>\n</span>\n<span class="zammad-chat-modal-text">');
    
      __out.push(this.T('Connecting'));
    
      __out.push('</span>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["message"] = function(__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat-message zammad-chat-message--');
    
      __out.push(__sanitize(this.from));
    
      __out.push(__sanitize(this.unreadClass));
    
      __out.push('">\n  <span class="zammad-chat-message-body"');
    
      if (this.background && this.from === 'customer') {
        __out.push(__sanitize(" style='background: " + this.background + "'"));
      }
    
      __out.push('>');
    
      __out.push(this.message);
    
      __out.push('</span>\n</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["status"] = function(__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat-status">\n  <div class="zammad-chat-status-inner">\n    ');
    
      __out.push(this.status);
    
      __out.push('\n  </div>\n</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["timestamp"] = function(__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat-timestamp"><strong>');
    
      __out.push(__sanitize(this.label));
    
      __out.push('</strong> ');
    
      __out.push(__sanitize(this.time));
    
      __out.push('</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["typingIndicator"] = function(__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat-message zammad-chat-message--typing zammad-chat-message--agent">\n  <span class="zammad-chat-message-body">\n    <span class="zammad-chat-loading-animation">\n      <span class="zammad-chat-loading-circle"></span>\n      <span class="zammad-chat-loading-circle"></span>\n      <span class="zammad-chat-loading-circle"></span>\n    </span>\n  </span>\n</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["waiting"] = function(__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat-modal-text">\n  <span class="zammad-chat-loading-animation">\n    <span class="zammad-chat-loading-circle"></span>\n    <span class="zammad-chat-loading-circle"></span>\n    <span class="zammad-chat-loading-circle"></span>\n  </span>\n  ');
    
      __out.push(this.T('All colleagues are busy.'));
    
      __out.push('<br>\n  ');
    
      __out.push(this.T('You are on waiting list position <strong>%s</strong>.', this.position));
    
      __out.push('\n</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["waiting_list_timeout"] = function(__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat-modal-text">\n  ');
    
      __out.push(this.T('We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!'));
    
      __out.push('\n  <br>\n  <div class="zammad-chat-button js-restart"');
    
      if (this.background) {
        __out.push(__sanitize(" style='background: " + this.background + "'"));
      }
    
      __out.push('>');
    
      __out.push(this.T('Start new conversation'));
    
      __out.push('</div>\n</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};