Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Rolf Schmidt 328845c283 Fixes #3559 - mentioned KB entries with the same title in different categories can not distinguished. 3 лет назад
.github 585bc5e0ea Follow up bfcca2fe79fb3a7c16bfeaf114bc5545a27d3df5 - Fixes #3372 - build-docker-image GitHub action builds from wrong (debug) branch. 4 лет назад
.gitlab 7e54afcd25 Maintenance: Run RSpec integration tests only if ENV is set. 3 лет назад
.rubocop 205c717f4d Maintenance: Updated rubocop(-* gems) to latest version (1.15.0). 3 лет назад
app 328845c283 Fixes #3559 - mentioned KB entries with the same title in different categories can not distinguished. 3 лет назад
bin 5745fa46bd Bumps [rails](https://github.com/rails/rails) from 5.1.7 to 5.2.3. 5 лет назад
config 8790e389be Fixes issue #865 - Freshdesk import 3 лет назад
contrib d9f4483075 Maintenance: Drop elasticsearch.conf for nginx (contrib) 3 лет назад
db 8ca12c1685 Fixes #3567 - Invalid auto assignment conditions may break ticket view for unassigned tickets. 3 лет назад
lib 205c717f4d Maintenance: Updated rubocop(-* gems) to latest version (1.15.0). 3 лет назад
log 2a5d4954ab Init version. 13 лет назад
public dc0813ba28 Fixes #3569 - Adds Greek translation for chat 3 лет назад
script 623b17be6b Maintenance: Updated rubocop(-* gems) to latest version (0.92.0). 4 лет назад
spec 328845c283 Fixes #3559 - mentioned KB entries with the same title in different categories can not distinguished. 3 лет назад
test 205c717f4d Maintenance: Updated rubocop(-* gems) to latest version (1.15.0). 3 лет назад
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 лет назад
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 лет назад
.codeclimate.yml 7a8559e678 refactored postinstall.sh 8 лет назад
.csslintrc 7a8559e678 refactored postinstall.sh 8 лет назад
.editorconfig 4b97d9e5d0 Added .editorconfig file 6 лет назад
.eslintignore 7a8559e678 refactored postinstall.sh 8 лет назад
.eslintrc 97d14a93b3 Initial knowledge base support. 5 лет назад
.github_changelog_generator 492f6f994c Updated lables. 6 лет назад
.gitignore d1f039f21a Added precompiled assets and yarn.lock files to .gitignore. 3 лет назад
.gitlab-ci.yml a86b288f4c Fixes #3411 - Microsoft 365: The refresh token has expired due to inactivity. The token was issued on 2020-11-17T13:30:55.3656422Z and was inactive for 90.00:00:00. 4 лет назад
.pkgr.yml fb3a43b80a Follow up - bc356b4c0fbca076b480b37b6348237cfaa37096 - packager.io build needs shared-mime-info as a declared build dependency. 4 лет назад
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 лет назад
.rubocop.yml f83fe46c91 Maintenance: Introduce dedicated .rubocop directory (without '.rubocop'-prefixed file names) to make excludes relative to the calling directort (custom development). 4 лет назад
.ruby-version 06b717bbda Maintenance: Updated Ruby dependency to 2.6.6. 4 лет назад
CHANGELOG.md c4ecbb7553 Prepared for 4.1 4 лет назад
CREDITS 8041685508 added some missing Github accounts to credits file 8 лет назад
Gemfile fdbf501be0 Maintenance: Refactor the remaining observers to concerns and drop the rails-observers dependency. 3 лет назад
Gemfile.lock 205c717f4d Maintenance: Updated rubocop(-* gems) to latest version (1.15.0). 3 лет назад
Guardfile 6e2a507353 Applied rubocop. 9 лет назад
LICENSE 720d32e30b Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 4 лет назад
LICENSE-3RD-PARTY.txt c80ea0bbc6 - Maintenance: Ticket Macro QUnit test works regardless of upcoming DST changes. 4 лет назад
LICENSE-ICONS-3RD-PARTY.json 12a5e9dba3 Fixes #1575 - GitHub integration. 4 лет назад
Procfile 80a516fc82 - added ports to pkgr.yml 8 лет назад
Procfile.frontend aa6dd3f2ca Add Guard to Procfile (to simplify using livereload plugins) 6 лет назад
README.md 3376037561 Maintenance: Replaced build badges of CircleCI (obsolete) with the ones of GitHub Actions. 4 лет назад
Rakefile 7c3a289103 Add bootstrapping rake tasks (bs:init & bs:reset) 6 лет назад
VERSION c4ecbb7553 Prepared for 4.1 4 лет назад
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 лет назад
coffeelint.json df61622e3e Next coffeelint level. 9 лет назад
config.ru b37e80df9a Updated rubocop(-* gems) to latest version (0.87.0). 4 лет назад
gulpfile.js 97d14a93b3 Initial knowledge base support. 5 лет назад
package.json 180d3c31c4 update more icons, also ticket zoom edit controls 9 лет назад

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • CI: ci
  • Build Docker images: build-docker-compose-images build-docker-image
  • Code: Code Climate Coverage Status
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api/intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team