zammad/app/views/messaging/ticket_reminder_reached/is.md.erb

# #{ticket.title}
_<#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}|Ticket##{ticket.number}>: Áminning!_
Beiðni þarnast athygli: áminningartíma náð fyrir (#{ticket.title}) hjá viðskiptavini "*#{ticket.customer.longname}*".

<% if @objects[:article] %>
#{article.body_as_text}
<% end %>