zammad/app/views/messaging/ticket_info/pt-br.md.erb

# #{ticket.title}
_<#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}|Tíquete##{ticket.number}>: Última atualização em #{ticket.updated_at}_
* #{t('Group')}: #{ticket.group.name}
* #{t('Owner')}: #{ticket.owner.fullname}
* #{t('State')}: #{t(ticket.state.name)}

<% if @objects[:article] %>
#{article.body_as_text}
<% end %>