- # #{ticket.title}
- _<#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}|Ticket##{ticket.number}>: #{current_user.longname} tarafından #{ticket.updated_at} tarihinde oluşturuldu_
- * Grup: #{ticket.group.name}
- * Sahip: #{ticket.owner.fullname}
- * Durum: #{t(ticket.state.name)}
- <% if @objects[:article] %>
- #{article.body_as_text}
- <% end %>
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