zammad/app/views/mailer/ticket_escalation/tr.html.erb

Bilet eskale edildi (#{ticket.title})

<div>Merhaba #{recipient.firstname},</div>
<br>
<div>(#{ticket.title}) bileti "<b>#{ticket.customer.longname}</b>" tarafından, "#{ticket.escalation_at}" eskale edildi.</div>
<br>
<% if @objects[:article] %>
  <div>
  Bilgi:
  <blockquote type="cite">
  #{article.body_as_html}
  </blockquote>
  </div>
<% end %>
<br>
<div>
  <a href="#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}" target="zammad_app">#{config.product_name} üzerinde görüntüle</a>
</div>