zammad/db/migrate/20180604000001_setting_add_ticket_auto_assignment2.rb

# Copyright (C) 2012-2024 Zammad Foundation, https://zammad-foundation.org/

class SettingAddTicketAutoAssignment2 < ActiveRecord::Migration[5.1]
  def up

    # return if it's a new setup
    return if !Setting.exists?(name: 'system_init_done')

    Setting.create_if_not_exists(
      title:       'Auto Assigment',
      name:        'ticket_auto_assignment',
      area:        'Web::Base',
      description: 'Enable ticket auto assignment.',
      options:     {
        form: [
          {
            display: '',
            null:    true,
            name:    'ticket_auto_assignment',
            tag:     'boolean',
            options: {
              true  => 'yes',
              false => 'no',
            },
          },
        ],
      },
      preferences: {
        authentication: true,
        permission:     ['admin.ticket_auto_assignment'],
      },
      state:       false,
      frontend:    true
    )
    Setting.create_if_not_exists(
      title:       'Time Accounting Selector',
      name:        'ticket_auto_assignment_selector',
      area:        'Web::Base',
      description: 'Enable auto assignment for following matching tickets.',
      options:     {
        form: [
          {},
        ],
      },
      preferences: {
        authentication: true,
        permission:     ['admin.ticket_auto_assignment'],
      },
      state:       { condition: { 'ticket.state_id' => { operator: 'is', value: Ticket::State.by_category(:work_on).pluck(:id) } } },
      frontend:    true
    )
    Setting.create_or_update(
      title:       'Time Accounting Selector',
      name:        'ticket_auto_assignment_user_ids_ignore',
      area:        'Web::Base',
      description: 'Define an exception of "automatic assignment" for certain users (e.g. executives).',
      options:     {
        form: [
          {},
        ],
      },
      preferences: {
        authentication: true,
        permission:     ['admin.ticket_auto_assignment'],
      },
      state:       [],
      frontend:    true
    )
  end
end