zammad/CHANGELOG.md

Change Log

6.4.0 (2024-11-06)

Full Changelog

Implemented enhancements:

• Searching for a ticket with a keyword from an checklist item is not working 5364 [enhancement] [ticket: checklist]
• Improve checklist visibility in ticket context 5336 [enhancement] [ticket: checklist]
• WhatsApp Feedback - 24h Window Reminder Message / Emoji-Reactions 5224 [enhancement] [admin area] [ticket] [whatsapp]
• Entry in ticket history should include the checklist item name if someone checks off an item 5320 [enhancement] [history] [ticket: checklist]
• Prevent user creation via Third Party Authentication 4945 [enhancement] [authentication]
• Enhance usage of Zammad shortcuts (cross browser and cross platform) 4870 [enhancement] [productivity]
• Checklists / To-do lists 4886 [enhancement] [ticket] [productivity] [A:Miro] [VoteHos]
• Pre-defined webhook for Microsoft Teams needs to be updated 5267 [enhancement] [webhooks]
• Core Workflow: Add a new condition operator to catch modified fields in the UI for existing tickets 5147 [enhancement] [core workflows]
• Subscribe/Unsubscribe from Multiple Tickets at once 5135 [enhancement] [ticket] [bulk]
• Laggs after ticket overview selection 5214 [enhancement] [overviews] [performance] [core workflows]
• User login flow is interrupted when two-factor authentication method security keys is used 5156 [enhancement] [UX/UI] [authentication]
• Improve 24 hours WhatsApp banner to update it's remaining time 5122 [enhancement] [channel] [ticket]
• Localization of triggers and schedulers 5089 [enhancement] [trigger] [localization] [scheduler]
• Zammad should not write to the var/ folder 5022 [enhancement] [mail processing]
• Translation Management Improvements 4875 [enhancement] [admin area] [localization]

Fixed bugs:

• When I try to edit the Checklist fast, the checklist is lagging and then adding items 5367 [bug] [ticket: checklist]
• Taskbar uniqueness check leads to problems when old unexpected taskbar duplicates already exists 5390 [bug] [ticket]
• Missing attachment alert is shown if 'attachment' is written in the signature 5385 [bug] [ticket: create] [ticket: actions]
• Typo in database migration of Thirdparty-Login 'No user creation on logon' 5381 [bug] [translation]
• Kayako import ignores closed cases that are older than 30 days 5376 [bug] [import]
• Kayako import fails when post includes json-files as attachment 5375 [bug] [import]
• Fetching mails with protonmail-bridge is not possible due to closed stream error 5361 [bug] [channel]
• Icons are not up to date 5310 [bug] [UX/UI] [frontend]
• Fix behaviour of array values in CSV export/import 5362 [bug] [import] [admin area]
• Ticket creation with Send Email turns into Net::SMTPSyntaxError if customer has no email address 5308 [bug] [channel] [ticket: create]
• Apollo client returns an error about exceeding max complexity of the query 5353 [bug] [📱mobile-view📱] [graphql]
• Data types are incorrect for Excel-exports 5358 [bug] [export] [excel]
• The save button is visible in the mobile ticket detail view for an not dirty form 5356 [bug] [ticket] [📱mobile-view📱] [form]
• S/MIME verification does not work when the mail does not contain the chain of certificates 5357 [bug] [smime]
• Cannot create ticket if ticket attribute called "scope" is used 5221 [bug] [object manager attribute]
• Tags are not visible in the admin interface under Admin > Manage > Tags 5206 [bug] [admin area]
• Admin -> Reports - Translation in French - bad escaping of quote characters 5348 [bug] [translation] [localization]
• WhatsApp Business channel is not flagged with error state in case of permanent errors 5352 [bug] [channel] [whatsapp]
• Object custom attributes - Bad render on admin 5204 [bug] [object manager attribute] [form]
• Display Issue - empty article and missing picture when sending multiple pictures over WhatsApp to Zammad 5163 [bug] [channel] [ticket] [whatsapp]
• Duplicate articles created when sending multiple pictures over WhatsApp 5164 [bug] [channel] [ticket] [whatsapp]
• Updated by information gets overwritten by handling of 'Sent' event in a WhatsApp Business ticket 5187 [bug] [channel] [ticket] [ticket: actions] [whatsapp]
• Triggers and schedulers continue to send mails, even if an inactive mailbox is used for this purpose 5201 [bug] [trigger] [scheduler]
• "Show Search Details" is not translated on language change 5350 [bug]
• Saved organization selection in ticket create screen is not restored properly 5347 [bug] [UX/UI] [organization] [ticket: create]
• Marking text is not possible anymore with shift+left 5337 [bug]
• Admin + Profile - Translation in French - bad escaping of quote characters 5346 [bug] [localization]
• Changing roles with big group mapping takes very long even if there are no changes 5343 [bug] [admin area] [performance]
• Wrong encoding for ticket state name in ticket overview 5342 [bug] [UX/UI]
• Password validation errors containing %s are not interpolated 5327 [bug] [localization]
• Inactive customers continue to receive trigger mails when agents update the ticket 4665 [bug] [trigger] [ticket]
• Impossible to remove/change user organization, without clicking in the field first 5339 [bug]
• Several admin permissions cannot be assigned or do not work properly 5328 [bug] [UX/UI] [admin area]
• Customer is member of Organization and Secondary Organization, tabbing through fields gives error Organization is required 5335 [bug] [UX/UI]
• ObjectAttribute of type Date is displayed one day off when client computer's timezone changes 4998 [bug] [frontend] [object manager attribute] [localization]
• Time Accounting: Repeatedly pressing Enter duplicates the article 5326 [bug] [time accounting]
• MS365 failing to send articles when mail headers too long 5334 [bug] [mail processing]
• Values can be changed via keyboard tabbing when the field is read-only 5324 [bug] [UX/UI]
• Import as / email archive import no longer triggered 4010 [bug] [channel] [mail processing]
• packager post install script enforce_redis() regex check fails on valid redis urls 5331 [bug] [install]
• Conflict with the extended follow-up detection - which cannot be deactivated 5286 [bug] [mail processing]
• Content of checklist items breaks strangely 5329 [bug] [UX/UI] [ticket: checklist]
• Checklist badge counter does not update when linked tickets change state. 5319 [bug] [UX/UI] [ticket]
• Checklist: circle is not aligned correctly on long ticket titles 5321 [bug] [UX/UI] [ticket: checklist]
• Scrollbars are rendered always in the light mode 5322 [bug] [UX/UI] [dark mode]
• Zammad not handling X-Forward-For that is a list 5317
• Several problems with postinstall script's function enforce_redis () 5269 [bug] [install]
• Unprocessible mail output for mails with missing from should have a specific output 4826 [bug] [mail processing]
• Make errors on mail sending failures more readable 5261 [bug] [UX/UI] [frontend]
• Read only Ticket attribute can not be copied properly 5172 [bug]
• Created trigger can not be edited 5298 [bug] [trigger]
• New keyboard shortcut "t" superseds 'new tab' in some browsers 5312 [bug] [UX/UI]
• "Same Subject & References" follow-up detection only works with "RE: some subject" but not with "FWD: some subject" 5287 [bug]
• Avatar is not clickable on tablet devices or devices in tablet modus 4745 [bug] [mobile-native] [frontend]
• Translation - Not translated string 5202 [bug] [knowledge base] [good first issue] [localization]
• "Option" button is labeled "Alt" in shortcut overlay with MacOS 4324 [bug] [UX/UI] [good first issue]
• Microsoft 365 & Google channel ignore Proxy configuration for token refresh / verify 3839 [bug] [channel]
• Unprocessable mails that also match a PostmasterFilter with the action {"x-zammad-ignore"=>{"value"=>true} don't get deleted upon reprocessing 5049 [bug] [mail processing] [postmaster filter]
• Gitlab/Github UI loses links when they are renamed 5015 [bug] [integration]
• Translators can destroy the whole UI by wrong format translations 5223 [bug] [localization]
• Popup message is not translated 5299 [bug] [localization]
• Group hierarchy is not shown while creating a new ticket as a customer 5301 [bug] [ticket: create]
• Download from integrated reporting: Missing criteria: last_close_at 5158 [bug] [reporting]
• Placetel Integration does not end the call 5233 [bug]
• UserAgent lib does not return a response.body for Net::HTTPClientError and Net::HTTPNotFound. 5304 [bug] [core]
• Empty SMS are not allowed 5289 [bug] [channel]
• Bad data serialization for JSON database columns 5249 [bug] [smime]
• LDAP role assignment fails when more than 1500 users are part of an active directory group 3634 [bug] [LDAP]
• It takes two clicks to show all groups when creating a new ticket 5280 [bug] [permission] [ticket: create]
• Untranslated error message in /object_manager 5276 [bug] [translation] [localization]
• Admin password authentication is not possible when 2FA is enabled 5283 [bug] [authentication]
• Knowledge base search result order is wrong with ES backend 5099 [bug] [knowledge base] [VoteSup]
• heavy group usage freezes app on user update with many ticket creates open 5282 [bug] [performance] [ticket: create]
• Public KB header gets broken if logo is wide 5264 [bug] [UX/UI] [knowledge base]
• SSL verification with SAML fails with valid Let's Encrypt certificates 5106 [bug] [SAML]
• Activating preserve symlinks option fails the build every time 5273 [regression]
• Mail filter logs "contains not" instead of "contains" 5271 [bug] [mail processing]
• Inactive Ticket States selectable in Mobile View 5268 [bug] [object manager attribute] [ticket: state]
• Inline images in outgoing mails break HTML structure 5258 [bug] [mail processing]
• Webhook custom payload parser does not accept digits within placeholders 5265 [bug] [webhooks]
• "last_close_at" is visible in Core Workflows 5245 [bug] [core workflows]
• Overview is not refreshing 5260 [bug] [ticket] [overviews]
• Email notifications sending will be aborted mid-list if SMTP error code is received 2133 [bug] [notification] [mail processing]
• Shared drafts are not applied in a consistent manner in the ticket create screen 5244 [bug] [ticket] [draft sharing] [ticket: create]
• Scheduler - Translation in French - bad escaping of quote characters on one string 5242 [bug] [localization]
• Duplicated article after bulk action was executed for newly created tickets without a browser refresh in between 3568 [bug]
• Bulk action form broken on high resolutions 5217 [bug] [UX/UI] [overviews]
• Information about remote images is lost/not displayed in Zammad 5193 [bug] [mail processing]
• Zammads HTML wrapper should not set a semikolon 5234 [bug] [mail processing]
• Wrong app restart command output 5231 [bug] [UX/UI]
• After the upgrade to Zammad 6.3, a lot of translations are displayed as "modified" in the new translation dialog 5189 [bug] [localization]
• Notification emails about mails sent from Exchange with inline images are displayed in a compressed long line in e-mail client 5222 [bug] [notification]
• Configuration screen of triggers do not pop up 5196 [bug] [admin area] [trigger] [permission] [calendar]
• "Article Text as HTML" variable is missing when using "::" in the body of an email in a trigger 5200 [bug] [text modules] [variable processing]
• Translation in French - bad escaping of quote characters on one string 5203 [bug] [admin area] [localization]
• Inconsistent tagging behaviour in ticket create vs. ticket edit 4869 [bug] [UX/UI] [frontend] [ticket: create]
• API 301 redirection when accessing through HTTP 5211 [bug]
• Consistent capitalization for WhatsApp 5210
• Tables (spreadsheets) in articles are cut off in Zammad UI 4960 [bug] [UX/UI] [mail processing]
• External data source search gets stuck when it is added as a condition or an action 5148 [bug] [trigger] [object manager attribute]
• ".value" in text modules is not working 5116 [bug] [frontend] [variable processing]
• Transparent image is displayed incorrect 4769 [bug] [UX/UI] [ticket]
• Exchange token refresh still applied even on inactive Exchange integration 4961 [bug] [integration] [background worker] [monitoring]
• Copied ticket title text/handle in dark-mode into article is rendered in white color 4944 [bug] [frontend] [text editor]
• Add support for new tech stack on package installation 5190 [bug]
• Size of inline images in mails from Zammad are not shown correctly in Microsoft mail clients 4691 [bug] [mail processing] [collaboration]
• Special characters in a ticket title are escaped if the title is updated by a Trigger 5108 [bug] [trigger] [variable processing]
• Setting datetime attributes with macros is not working 4905 [bug] [macros]
• Webhook custom payload not support complex object attribute values 5060 [bug] [object manager attribute] [webhooks]
• No possibility to export merged tickets in reports 4924 [bug] [reporting]
• Align the mail client behavior for