zammad/var

This folder stores persistent application data like unprocessable emails, and must be shared in cluster setups to be available for all nodes.

Possible subfolders (depending on system configuration and usage):

• var/spool/unprocessable_mail - stores emails that could not properly be imported

Just for reference, Zammad 6.1 and earlier did also store here:

• var/spool/oversized_mail - emails that were rejected as too big