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- Novi ticket (#{ticket.title})
- <div>Bok #{recipient.firstname},</div>
- <br>
- <div>novi ticket (#{ticket.title}) je stvoren od strane „<b>#{current_user.longname}</b>”.</div>
- <br>
- <div>
- Grupa: #{ticket.group.name}<br>
- Vlasnik/ca: #{ticket.owner.fullname}<br>
- Status: #{t(ticket.state.name)}<br>
- </div>
- <br>
- <% if @objects[:article] %>
- <div>
- Informacije:
- <blockquote type="cite">
- #{article.body_as_html}
- </blockquote>
- </div>
- <% end %>
- <br>
- <div>
- <a href="#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}" target="zammad_app">Pogledaj u #{config.product_name}</a>
- </div>
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