en.yml 3.2 KB

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  1. ---
  2. - name: cnr - I could not reach you...
  3. keywords: ''
  4. content:
  5. I could not reach you by phone. Could you please send me a short email and
  6. let me know when you will be available again?
  7. note: ''
  8. - name: iq - If you have any questions...
  9. keywords: ''
  10. content: If you have any questions, do not hesitate to contact me
  11. note: ''
  12. - name: ifq - in case of further questions...
  13. keywords: ''
  14. content: In case of further questions do not hesitate to contact me
  15. note: ''
  16. - name: kr - Kind regards,
  17. keywords: ''
  18. content: Kind regards,
  19. note: ''
  20. - name: 'Hello - Hello #{ticket.customer.firstname},'
  21. keywords: ''
  22. content: 'Hello #{ticket.customer.firstname},'
  23. note: ''
  24. - name: 'hello - Hello Ms. #{ticket.customer.firstname},'
  25. keywords: ''
  26. content: 'Hello Ms. #{ticket.customer.firstname},'
  27. note: ''
  28. - name: ilf - I look forward to hearing from you
  29. keywords: ''
  30. content: I look forward to hearing from you
  31. note: ''
  32. - name: 'dms- Dear Ms. #{ticket.customer.lastname},'
  33. keywords: ''
  34. content: 'Dear Ms. #{ticket.customer.lastname},'
  35. note: ''
  36. - name: 'dmr - Dear Mr. #{ticket.customer.lastname},'
  37. keywords: ''
  38. content: 'Dear Mr. #{ticket.customer.lastname},'
  39. note: ''
  40. - name: tfqr - Thank you for your quick reply.
  41. keywords: ''
  42. content: Thank you for your quick reply.
  43. note: ''
  44. - name: tff - Thank you for the feedback
  45. keywords: ''
  46. content: Thank you for the feedback.
  47. note: ''
  48. - name: tfyr - Thank you for your request.
  49. keywords: ''
  50. content: Thank you for your request.
  51. note: ''
  52. - name: ilff - I look forward to your feedback
  53. keywords: ''
  54. content: I look forward to your feedback.
  55. note: ''
  56. - name: fs - I look forward to your feedback regarding further steps
  57. keywords: ''
  58. content: I look forward to your feedback regarding further steps.
  59. note: ''
  60. - name: br - Best regards,
  61. keywords: ''
  62. content: Best regards,
  63. note: ''
  64. - name: sg - Sunny greetings,
  65. keywords: ''
  66. content: With sunny greetings,
  67. note: ''
  68. - name: sug - Summer greetings,
  69. keywords: ''
  70. content: ' With summer greetings,'
  71. note: ''
  72. - name: wg - Winter greetings,
  73. keywords: ''
  74. content: With winter greetings,
  75. note: ''
  76. - name: tybr - Thank you and best regards,
  77. keywords: ''
  78. content: Thank you and best regards,
  79. note: ''
  80. - name: ifqp - In case of further questions...phone
  81. keywords: ''
  82. content: If you have any questions, do not hesitate to contact me by phone.
  83. note: ''
  84. - name: ai - Analyse issue
  85. keywords: ''
  86. content:
  87. '<p>Thank you for your request.</p><p>We will analyse the issue and get back
  88. to you as soon as possible.</p>'
  89. note: ''
  90. - name: tya - Thank you in advance
  91. keywords: ''
  92. content: Kind regards and thank you in advance,
  93. note: ''
  94. - name: iwlk - I would like to know
  95. keywords: ''
  96. content: I would like to know,
  97. note: ''
  98. - name: wrt - With reference to
  99. keywords: ''
  100. content: With reference to
  101. note: ''
  102. - name: mdi - more detailed information
  103. keywords: ''
  104. content:
  105. We would appreciate it if you could send us more detailed information about
  106. ...
  107. note: ''
  108. - name: fa - further assistance
  109. keywords: ''
  110. content: If you need any additional assistance, please contact me
  111. note: ''
  112. - name: reg - Regards
  113. keywords: ''
  114. content: Regards
  115. note: ''