# Change Log

## [5.4.1](https://github.com/zammad/zammad/tree/5.4.1) (2023-04-12)
[Full Changelog](https://github.com/zammad/zammad/compare/5.4.0...5.4.1)

**Fixed bugs:**

- Triggers without configured action inside condition are executed differently compared to 5.3 [4550](https://github.com/zammad/zammad/issues/4550) [[bug](https://github.com/zammad/zammad/labels/bug)] [[blocker](https://github.com/zammad/zammad/labels/blocker)] [[trigger](https://github.com/zammad/zammad/labels/trigger)] [[ticket](https://github.com/zammad/zammad/labels/ticket)]
- Allow logout for SAML accounts without set idp_slo_service_url [4548](https://github.com/zammad/zammad/issues/4548) [[bug](https://github.com/zammad/zammad/labels/bug)] [[blocker](https://github.com/zammad/zammad/labels/blocker)] [[SAML](https://github.com/zammad/zammad/labels/SAML)]
- Change of the pre-condition dropdown value in expert mode is not saved [4532](https://github.com/zammad/zammad/issues/4532) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)] [[data loss](https://github.com/zammad/zammad/labels/data%20loss)]
- Request one-time admin password link diverts user's attention [4536](https://github.com/zammad/zammad/issues/4536) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)]
- "Type application/netcdf is already registered as a variant of application/netcdf." when using Zammad console [4038](https://github.com/zammad/zammad/issues/4038) [[bug](https://github.com/zammad/zammad/labels/bug)]
- rake zammad:db:pgloader fails if no host value is set in config [4526](https://github.com/zammad/zammad/issues/4526) [[bug](https://github.com/zammad/zammad/labels/bug)] [[migration / update](https://github.com/zammad/zammad/labels/migration%20%2F%20update)]
- Priority icons in ticket overviews have lost their color [4384](https://github.com/zammad/zammad/issues/4384) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)]
- Previewing forms in admin UI looks broken in dark mode [4372](https://github.com/zammad/zammad/issues/4372) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)] [[channel](https://github.com/zammad/zammad/labels/channel)] [[admin area](https://github.com/zammad/zammad/labels/admin%20area)] [[dark mode](https://github.com/zammad/zammad/labels/dark%20mode)]
- Can't skip wizard any more with sendmail when error message occurs [4525](https://github.com/zammad/zammad/issues/4525) [[bug](https://github.com/zammad/zammad/labels/bug)] [[blocker](https://github.com/zammad/zammad/labels/blocker)] [[channel](https://github.com/zammad/zammad/labels/channel)] [[admin area](https://github.com/zammad/zammad/labels/admin%20area)] [[notification](https://github.com/zammad/zammad/labels/notification)]
- Alphabetical listing of organizations in admin area [4520](https://github.com/zammad/zammad/issues/4520) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)]

## [5.4.0](https://github.com/zammad/zammad/tree/5.4.0) (2023-03-14)
[Full Changelog](https://github.com/zammad/zammad/compare/5.3.0...5.4.0)

**Implemented enhancements:**

- Feature: Add explanation above ticket note [4326](https://github.com/zammad/zammad/pull/4326) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[ticket](https://github.com/zammad/zammad/labels/ticket)]
- Public link _blank option setting - don't have "display" as wording [4369](https://github.com/zammad/zammad/issues/4369) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[translation](https://github.com/zammad/zammad/labels/translation)]
- DataPrivacy tasks never are cleaned up [4437](https://github.com/zammad/zammad/issues/4437) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[data privacy](https://github.com/zammad/zammad/labels/data%20privacy)]
- Improve UI for the Exchange OAuth configuration [4435](https://github.com/zammad/zammad/issues/4435) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)] [[admin area](https://github.com/zammad/zammad/labels/admin%20area)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)] [[core](https://github.com/zammad/zammad/labels/core)]
- Copy and paste ticket number into ticket link dialog  [4364](https://github.com/zammad/zammad/issues/4364) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[ticket](https://github.com/zammad/zammad/labels/ticket)]
- SAML: Support of custom attribute in name identifier [4411](https://github.com/zammad/zammad/issues/4411) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)] [[SAML](https://github.com/zammad/zammad/labels/SAML)]
- SAML Single Logout [4412](https://github.com/zammad/zammad/issues/4412) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)] [[SAML](https://github.com/zammad/zammad/labels/SAML)]
- Automatic third-party account linking notification [4410](https://github.com/zammad/zammad/issues/4410) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[authentication](https://github.com/zammad/zammad/labels/authentication)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)]
- Make conditions AND/OR and thus enable several conditions of same type [2185](https://github.com/zammad/zammad/issues/2185) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[trigger](https://github.com/zammad/zammad/labels/trigger)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)]

**Fixed bugs:**

- Inconsistent screen view with active attribute for organizations and users [4505](https://github.com/zammad/zammad/issues/4505) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)] [[object manager attribute](https://github.com/zammad/zammad/labels/object%20manager%20attribute)]
- Disable expert mode for time accounting conditions [4509](https://github.com/zammad/zammad/issues/4509) [[bug](https://github.com/zammad/zammad/labels/bug)] [[time accounting](https://github.com/zammad/zammad/labels/time%20accounting)]
- Adding ticket Tags attribute to conditions in expert mode results in an error [4507](https://github.com/zammad/zammad/issues/4507) [[bug](https://github.com/zammad/zammad/labels/bug)] [[admin area](https://github.com/zammad/zammad/labels/admin%20area)]
- New selector: "contains" not working like before for url-fields [4498](https://github.com/zammad/zammad/issues/4498) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Typing the text attribute in the ticket changes the displayed name of the ticket in the activity stream [4329](https://github.com/zammad/zammad/issues/4329) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)]
- New article visibility is not persisted in taskbar [4488](https://github.com/zammad/zammad/issues/4488) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Excel-Export in reporting exports only first 10 tickets [4493](https://github.com/zammad/zammad/issues/4493) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Switching on/off integrations (e.g. LDAP + Exchange) leads to unpredictable results [4181](https://github.com/zammad/zammad/issues/4181) [[bug](https://github.com/zammad/zammad/labels/bug)] [[admin area](https://github.com/zammad/zammad/labels/admin%20area)] [[integration](https://github.com/zammad/zammad/labels/integration)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)]
- Tickets through mail with multiple groups in To: and CC: will all receive the ticket and create "ticketmail" users for each other [2307](https://github.com/zammad/zammad/issues/2307) [[bug](https://github.com/zammad/zammad/labels/bug)] [[channel](https://github.com/zammad/zammad/labels/channel)]
- OTRS import: Wrong next StateID for pending close states [1887](https://github.com/zammad/zammad/issues/1887) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)]
- OTRS migration fails with ForeignKeyViolation [1713](https://github.com/zammad/zammad/issues/1713) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)]
- Failing HTML-Processing denies user to access the mail [2706](https://github.com/zammad/zammad/issues/2706) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)] [[mail processing](https://github.com/zammad/zammad/labels/mail%20processing)] [[performance](https://github.com/zammad/zammad/labels/performance)]
- Overview grouping does not work with multi_tree_select [4408](https://github.com/zammad/zammad/issues/4408) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)]
- Search doesn't show tickets belonging to secondary organizations [4425](https://github.com/zammad/zammad/issues/4425) [[bug](https://github.com/zammad/zammad/labels/bug)] [[search](https://github.com/zammad/zammad/labels/search)]
- Role defined in snake_case applies markdown formatting (underline) in user permission settings [4354](https://github.com/zammad/zammad/issues/4354) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)]
- The word "action" is not a reserved word in object attributes [4405](https://github.com/zammad/zammad/issues/4405) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)]
- Show live users on both desktop and mobile [4476](https://github.com/zammad/zammad/issues/4476) [[feature backlog](https://github.com/zammad/zammad/labels/feature%20backlog)] [[mobile](https://github.com/zammad/zammad/labels/mobile)]
- Group edit dialog shows ??? in email select box [4475](https://github.com/zammad/zammad/issues/4475) [[bug](https://github.com/zammad/zammad/labels/bug)] [[blocker](https://github.com/zammad/zammad/labels/blocker)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)] [[regression](https://github.com/zammad/zammad/labels/regression)]
- Search without filters in KB should always get sorted by relevance instead of updated_at [4456](https://github.com/zammad/zammad/issues/4456) [[bug](https://github.com/zammad/zammad/labels/bug)] [[search](https://github.com/zammad/zammad/labels/search)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge%20base)]
- KB article html contains two h1 tags (SEO) [4455](https://github.com/zammad/zammad/issues/4455) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge%20base)] [[good first issue](https://github.com/zammad/zammad/labels/good%20first%20issue)]
- JS Error: Cannot read properties of null (reading 'trigger') [4422](https://github.com/zammad/zammad/issues/4422) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Zammad looses EXIF Tags from Images taken and sent with an iPhone [4347](https://github.com/zammad/zammad/issues/4347) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)]
- Zendesk crash on ticket import: undefined method `id' for nil:NilClass [4470](https://github.com/zammad/zammad/issues/4470) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Not possible to select multiple values in a multi-tree select when a workflow with a select action is executed [4465](https://github.com/zammad/zammad/issues/4465) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)] [[form](https://github.com/zammad/zammad/labels/form)] [[core workflows](https://github.com/zammad/zammad/labels/core%20workflows)]
- Multiselect field defaults to nil instead of [] [4442](https://github.com/zammad/zammad/issues/4442) [[bug](https://github.com/zammad/zammad/labels/bug)] [[object manager attribute](https://github.com/zammad/zammad/labels/object%20manager%20attribute)]
- RSS feed tokens expired [4461](https://github.com/zammad/zammad/issues/4461) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge%20base)]
- Nulloption from screen is currently not used in the core workflow backend [4415](https://github.com/zammad/zammad/issues/4415) [[bug](https://github.com/zammad/zammad/labels/bug)] [[core workflows](https://github.com/zammad/zammad/labels/core%20workflows)]
- mail_delivery_failed attribute blocks trigger based mails if days left is negative [4459](https://github.com/zammad/zammad/issues/4459) [[bug](https://github.com/zammad/zammad/labels/bug)] [[trigger](https://github.com/zammad/zammad/labels/trigger)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)]
- [REVIEW] Fix/trigger variables missing [3225](https://github.com/zammad/zammad/pull/3225)
- Error while processing S/MIME signed emails when the sender name is different than CN [4457](https://github.com/zammad/zammad/issues/4457) [[bug](https://github.com/zammad/zammad/labels/bug)] [[mail processing](https://github.com/zammad/zammad/labels/mail%20processing)] [[smime](https://github.com/zammad/zammad/labels/smime)]
- Exchange Oauth token update job is always marked as failed job when it's not configured [4454](https://github.com/zammad/zammad/issues/4454) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Zammad adopts white/light gray font color when copying a text in dark mode [4445](https://github.com/zammad/zammad/issues/4445) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)]
- OTRS Import is not using source "RealTillTimeNotUsed" attribute information in target "pending_time" attribute [4439](https://github.com/zammad/zammad/issues/4439) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)]
- OTRS Import is not using (agent&customer) article creator information [4438](https://github.com/zammad/zammad/issues/4438) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)]
- Open ticket indicator does not get colored when ticket count is 3 with enabled colored indicators [4387](https://github.com/zammad/zammad/issues/4387) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)]
- timezone_default stays unset if you're spawning Zammad via auto_wizard.json [4436](https://github.com/zammad/zammad/issues/4436) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)] [[regression](https://github.com/zammad/zammad/labels/regression)]
- CC field cannot be customized in the new ticket templates [4421](https://github.com/zammad/zammad/issues/4421) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)]
- Missing rake task to fix json values migrated from maria/mysql to postgres [4431](https://github.com/zammad/zammad/issues/4431) [[bug](https://github.com/zammad/zammad/labels/bug)] [[blocker](https://github.com/zammad/zammad/labels/blocker)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)] [[migration / update](https://github.com/zammad/zammad/labels/migration%20%2F%20update)]
- Zammad 5.3.1 patch (and security) upgrade needs Redis >=7.0.0 [4443](https://github.com/zammad/zammad/issues/4443) [[bug](https://github.com/zammad/zammad/labels/bug)] [[regression](https://github.com/zammad/zammad/labels/regression)]
- Taskbar has unsaved changes (but noting has changed) when mutiselect field exists (annoying modal dialog pops up on every ticket) [4404](https://github.com/zammad/zammad/issues/4404) [[bug](https://github.com/zammad/zammad/labels/bug)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[object manager attribute](https://github.com/zammad/zammad/labels/object%20manager%20attribute)]
- Taskbar is not marked as having changes if one of multiselect selections is unselected [4441](https://github.com/zammad/zammad/issues/4441) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Use third-party application name in automatic linking notifications [4434](https://github.com/zammad/zammad/issues/4434) [[notification](https://github.com/zammad/zammad/labels/notification)] [[authentication](https://github.com/zammad/zammad/labels/authentication)] [[SAML](https://github.com/zammad/zammad/labels/SAML)]
- Ticket fields are readonly for users with secondary organizations on tickets created by another user [4426](https://github.com/zammad/zammad/issues/4426) [[bug](https://github.com/zammad/zammad/labels/bug)] [[ticket](https://github.com/zammad/zammad/labels/ticket)]
- Freshdesk custom field types which can not be mapped will abort the complete import [4342](https://github.com/zammad/zammad/issues/4342) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)]
- Exchange integration requires OAuth instead of basic authentication [3971](https://github.com/zammad/zammad/issues/3971) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)]
- SMIME: No verification if the mail sender is the signer. [4212](https://github.com/zammad/zammad/issues/4212) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)] [[smime](https://github.com/zammad/zammad/labels/smime)]
- Redis database content keeps growing forever [4349](https://github.com/zammad/zammad/issues/4349) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)]
- Zammad assumes caller_locations's path exists on disk [4356](https://github.com/zammad/zammad/issues/4356) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Invalid SAML session identifier used. [4427](https://github.com/zammad/zammad/issues/4427) [[bug](https://github.com/zammad/zammad/labels/bug)] [[authentication](https://github.com/zammad/zammad/labels/authentication)]
- Agents cannot reopen tickets when group follow-up setting is set to "do not reopen" [4386](https://github.com/zammad/zammad/issues/4386) [[bug](https://github.com/zammad/zammad/labels/bug)] [[blocker](https://github.com/zammad/zammad/labels/blocker)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)]
- Can not use RSS feed in Microsoft Teams (invalid url) [4403](https://github.com/zammad/zammad/issues/4403) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge%20base)]
- JS error on user save: Uncaught TypeError: Cannot read properties of null (reading 'length') [4419](https://github.com/zammad/zammad/issues/4419) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Ticket templates are missing active flag [4381](https://github.com/zammad/zammad/issues/4381) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)] [[admin area](https://github.com/zammad/zammad/labels/admin%20area)] [[ticket templates](https://github.com/zammad/zammad/labels/ticket%20templates)]
- Ticket selector allows for duplicate attributes with expert mode switched off [4414](https://github.com/zammad/zammad/issues/4414) [[bug](https://github.com/zammad/zammad/labels/bug)] [[admin area](https://github.com/zammad/zammad/labels/admin%20area)]
- Overview ticket preview should also load on saved objects [4413](https://github.com/zammad/zammad/issues/4413) [[bug](https://github.com/zammad/zammad/labels/bug)] [[admin area](https://github.com/zammad/zammad/labels/admin%20area)]
- Ticket updates without articles do provide article variables set [3902](https://github.com/zammad/zammad/issues/3902) [[bug](https://github.com/zammad/zammad/labels/bug)] [[trigger](https://github.com/zammad/zammad/labels/trigger)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)]
- OTRS migration from lower then OTRS 6 doesn't import article creation time [4400](https://github.com/zammad/zammad/issues/4400) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)]
- Sync with computer always ends in light mode [4365](https://github.com/zammad/zammad/issues/4365) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)]
- Appearance setting within profile not available to customers [4368](https://github.com/zammad/zammad/issues/4368) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)]
- The local time zone overwrites the one set in Zammad  [4377](https://github.com/zammad/zammad/issues/4377) [[bug](https://github.com/zammad/zammad/labels/bug)] [[blocker](https://github.com/zammad/zammad/labels/blocker)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)]
- HTML escaping is shown in the frontend for overview settings [4366](https://github.com/zammad/zammad/issues/4366) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)]
- Text attribute inputs longer than maxlength is silently truncated [2150](https://github.com/zammad/zammad/issues/2150) [[bug](https://github.com/zammad/zammad/labels/bug)] [[object manager attribute](https://github.com/zammad/zammad/labels/object%20manager%20attribute)]
- Overview sorting shown to customer roles if set but empty [4367](https://github.com/zammad/zammad/issues/4367) [[bug](https://github.com/zammad/zammad/labels/bug)] [[blocker](https://github.com/zammad/zammad/labels/blocker)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)]
- Administrative password reset does not provide token [4370](https://github.com/zammad/zammad/issues/4370) [[bug](https://github.com/zammad/zammad/labels/bug)] [[security](https://github.com/zammad/zammad/labels/security)] [[blocker](https://github.com/zammad/zammad/labels/blocker)]
- Zammad-scheduler constantly crashes if user have unknown timezone [4320](https://github.com/zammad/zammad/issues/4320) [[bug](https://github.com/zammad/zammad/labels/bug)] [[blocker](https://github.com/zammad/zammad/labels/blocker)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)]
- Avatar highlight gets lost when leaving hover area even through context menu is active [4363](https://github.com/zammad/zammad/issues/4363) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)]
- "My Replacement Tickets" overview is shown even if I'm not selected for replacement. [4248](https://github.com/zammad/zammad/issues/4248) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Variables within Trigger and Scheduler behave differently between subject and body [3013](https://github.com/zammad/zammad/issues/3013) [[bug](https://github.com/zammad/zammad/labels/bug)] [[trigger](https://github.com/zammad/zammad/labels/trigger)]
- Remove spaces before ** in SLA description text [4337](https://github.com/zammad/zammad/issues/4337) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Fix spacing between asterisks and text. Fix #4337 [4338](https://github.com/zammad/zammad/pull/4338)
- Background worker aborts due to file locking error [4294](https://github.com/zammad/zammad/issues/4294) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Ticket templates are missing pending till option [4318](https://github.com/zammad/zammad/issues/4318) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Word wrap in Knowledge Base with tables from mobile view perspective [4334](https://github.com/zammad/zammad/issues/4334) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge%20base)]
- Read-only view for tickets contains misleading elements [1679](https://github.com/zammad/zammad/issues/1679) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX%2FUI)]
- Wrong value in session timeout [4322](https://github.com/zammad/zammad/issues/4322) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Updating group settings causes huge numbers of delayed jobs [4306](https://github.com/zammad/zammad/issues/4306) [[bug](https://github.com/zammad/zammad/labels/bug)] [[search](https://github.com/zammad/zammad/labels/search)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised%20by%20payment)]