module Import module OTRS class Queue include Import::Helper include Import::OTRS::Helper MAPPING = { ChangeTime: :updated_at, CreateTime: :created_at, CreateBy: :created_by_id, ChangeBy: :updated_by_id, Name: :name, QueueID: :id, Comment: :note, }.freeze def initialize(queue) import(queue) end private def import(queue) create_or_update(map(queue)) end def create_or_update(queue) return if updated?(queue) create(queue) end def updated?(queue) @local_queue = Group.find_by(id: queue[:id]) return false if !@local_queue log "update Group.find_by(id: #{queue[:id]})" @local_queue.update!(queue) true end def create(queue) log "add Group.find_by(id: #{queue[:id]})" @local_queue = Group.new(queue) @local_queue.id = queue[:id] @local_queue.save reset_primary_key_sequence('groups') end def map(queue) { created_by_id: 1, updated_by_id: 1, active: active?(queue), } .merge(from_mapping(queue)) end end end end