# encoding: utf-8 require 'integration_test_helper' class FacebookTest < ActiveSupport::TestCase # set system mode to done / to activate Setting.set('system_init_done', true) # needed to check correct behavior group = Group.create_if_not_exists( name: 'Facebook', note: 'All Facebook feed posts.', updated_by_id: 1, created_by_id: 1 ) # account config if !ENV['FACEBOOK_USER'] raise "ERROR: Need FACEBOOK_USER - hint FACEBOOK_USER='name:1234:access_token'" end user_name = ENV['FACEBOOK_USER'].split(':')[0] user_id = ENV['FACEBOOK_USER'].split(':')[1] user_access_token = ENV['FACEBOOK_USER'].split(':')[2] if !ENV['FACEBOOK_PAGE'] raise "ERROR: Need FACEBOOK_PAGE - hint FACEBOOK_PAGE='name:1234:access_token'" end page_name = ENV['FACEBOOK_PAGE'].split(':')[0] page_id = ENV['FACEBOOK_PAGE'].split(':')[1] page_access_token = ENV['FACEBOOK_PAGE'].split(':')[2] if !ENV['FACEBOOK_CUSTOMER'] raise "ERROR: Need FACEBOOK_CUSTOMER - hint FACEBOOK_CUSTOMER='name:1234:access_token'" end customer_name = ENV['FACEBOOK_CUSTOMER'].split(':')[0] customer_id = ENV['FACEBOOK_CUSTOMER'].split(':')[1] customer_access_token = ENV['FACEBOOK_CUSTOMER'].split(':')[2] provider_options = { adapter: 'facebook', auth: { access_token: user_access_token }, user: { name: user_name, id: user_id, }, pages: [ { 'id' => page_id, 'name' => page_name, 'access_token' => page_access_token, } ], sync: { pages: { page_id => { 'group_id' => group.id.to_s }, } } } # add channel current = Channel.where(area: 'Facebook::Account') current.each(&:destroy) Channel.create( area: 'Facebook::Account', options: provider_options, active: true, created_by_id: 1, updated_by_id: 1, ) # check users account test 'a - user account' do client = Facebook.new(user_access_token) current_user = client.current_user assert_equal(user_id, current_user['id']) assert_equal(user_name, current_user['name']) end # check available pages test 'b - available pages' do client = Facebook.new(user_access_token) page_found = false client.pages.each { |page| next if page[:name] != page_name page_found = true assert_equal(page_id, page[:id]) assert_equal(page_name, page[:name]) } assert(page_found, "Page lookup for '#{page_name}'") end # check access to pages test 'c - page access' do page_found = false provider_options[:pages].each { |page| client = Facebook.new(page['access_token']) current_user = client.current_user next if page['name'] != page_name page_found = true assert_equal(page_id, current_user['id']) assert_equal(page_name, current_user['name']) } assert(page_found, "Page lookup for '#{page_name}'") end # check page account test 'd - page account' do client = Facebook.new(page_access_token) current_user = client.current_user assert_equal(page_id, current_user['id']) assert_equal(page_name, current_user['name']) end test 'e - feed post to ticket' do customer_client = Koala::Facebook::API.new(customer_access_token) message = "I've got an issue with my hat, serial number ##{rand(99_999)}" post = customer_client.put_wall_post(message, {}, page_id) sleep 8 # fetch check system account Channel.fetch # check if first article has been created article = Ticket::Article.find_by(message_id: post['id']) assert_equal('new', article.ticket.state.name) assert(article, "article post '#{post['id']}' imported") assert_equal(article.from, customer_name, 'ticket article inbound body') assert_equal(article.to, page_name, 'ticket article inbound body') assert_equal(article.body, message, 'ticket article inbound body') assert_equal(1, article.ticket.articles.count, 'ticket article inbound count') assert_equal(message, article.ticket.articles.last.body, 'ticket article inbound body') # check customer customer = article.ticket.customer assert_equal('Bernd', customer.firstname) assert_equal('Hofbecker', customer.lastname) post_comment = "Any updates yet? It's urgent. I love my hat." comment = customer_client.put_comment(post['id'], post_comment) sleep 8 # fetch check system account Channel.fetch # check if second article has been created article = Ticket::Article.find_by(message_id: comment['id']) assert_equal('new', article.ticket.reload.state.name) assert(article, "article comment '#{comment['id']}' imported") assert_equal(article.from, customer_name, 'ticket article inbound body') assert_equal(article.body, post_comment, 'ticket article inbound body') assert_equal(2, article.ticket.articles.count, 'ticket article inbound count') assert_equal(post_comment, article.ticket.articles.last.body, 'ticket article inbound body') end test 'f - feed post and comment reply' do customer_client = Koala::Facebook::API.new(customer_access_token) feed_post = "I've got an issue with my hat, serial number ##{rand(99_999)}" post = customer_client.put_wall_post(feed_post, {}, page_id) sleep 8 # fetch check system account Channel.fetch article = Ticket::Article.find_by(message_id: post['id']) ticket = article.ticket assert_equal('new', ticket.state.name) assert(article, "article post '#{post['id']}' imported") # check customer customer = ticket.customer assert_equal(customer_name, "#{customer.firstname} #{customer.lastname}") # reply via ticket reply_text = "What's your issue Bernd?" outbound_article = Ticket::Article.create( ticket_id: ticket.id, body: reply_text, in_reply_to: post['id'], type: Ticket::Article::Type.find_by(name: 'facebook feed comment'), sender: Ticket::Article::Sender.find_by(name: 'Agent'), internal: false, updated_by_id: 1, created_by_id: 1, ) Scheduler.worker(true) assert_equal('open', ticket.reload.state.name) outbound_article = Ticket::Article.find(outbound_article.id) assert(outbound_article, 'outbound article created') assert_equal(outbound_article.from, page_name, 'ticket article outbound count') assert_equal(outbound_article.ticket.articles.count, 2, 'ticket article outbound count') ticket = Ticket.find(outbound_article.ticket_id) ticket.state = Ticket::State.find_by(name: 'closed') ticket.save! post_comment = 'The peacock feather is fallen off.' comment = customer_client.put_comment(post['id'], post_comment) sleep 8 # fetch check system account Channel.fetch article = Ticket::Article.find_by(message_id: comment['id']) assert(article, "article comment '#{comment['id']}' imported") assert_equal('open', ticket.reload.state.name) # reply via ticket reply_text = "Please send it to our address and add the ticket number #{article.ticket.number}." outbound_article = Ticket::Article.create( ticket_id: ticket.id, body: reply_text, in_reply_to: comment['id'], type: Ticket::Article::Type.find_by(name: 'facebook feed comment'), sender: Ticket::Article::Sender.find_by(name: 'Agent'), internal: false, updated_by_id: 1, created_by_id: 1, ) Scheduler.worker(true) outbound_article = Ticket::Article.find(outbound_article.id) assert(outbound_article, 'outbound article created') assert_equal(outbound_article.from, page_name, 'ticket article outbound count') assert_equal(outbound_article.ticket.articles.count, 4, 'ticket article outbound count') end end