* { margin: 0; padding: 0; box-sizing: border-box; -moz-box-sizing: border-box; }
html, body { height: 100%; }
body {
    width: 100%;
    margin: 0;
    color: rgba(0,0,0,.89);
    font: 12px/17px "Helvetica Neue", Helvetica, Arial, sans-serif;
    background: url(../img/minimalism_by_nerdynotdirty.jpg);
    background: url(../img/bg.jpg);
    background-size: cover;
}
.avatar {
    width: 40px;
    height: 40px;
    border-radius: 3px;
    background-size: cover;
}
header {
    height: 40px;
    padding: 12px 0 8px 13px;
    background: #eee;
    border-bottom: 1px solid hsla(222, 10%, 55%,.34);
}
    h2 {
        font-size: 18px;
        font-weight: normal;
        float: left;
    }
    header input[type=search],
    header select,
    header button {
        margin-right: 13px;
        float: right;
    }
    header button {
        margin-top: -3px;
    }
.sidebar {
    width: 200px;
    left: 0;
    top: 0;
    bottom: 0;
    position: absolute;
    border-right: 1px solid hsla(222, 10%, 55%,.34);
    z-index: 1;
}
    header .agent {
        padding: 8px;
        border-bottom: 1px solid hsla(222, 10%, 55%,.34);
    }
        header .agent .name { 
            padding: 12px 21px 0 0;
            line-height: 18px;
        }
        .name {
            color: black;
            font-weight: bold;
        }
        .userActions {
            list-style: none;
            overflow: hidden;
        }
        .userActions li {
            padding-right: 8px;
            color: hsl(222, 10%, 77%);
            font-size: 11px;
            float: left;
            cursor: pointer;
        }
        .userActions li:hover {
            color: hsl(222, 10%, 34%);
        }
        .userActions li:last-child {
            width: 34%;
            padding-right: 21px;
        }
    .listHeader {
        padding: 13px 21px 13px;
        color: hsl(222, 10%, 13%);
        font-size: 15px;
        text-transform: uppercase;
    }
    .listView li {
        padding: 13px 21px 13px 34px;
        color: hsla(222, 10%, 13%, .55);
        font-weight: bold;
        cursor: pointer;
    }
    .listView li.selected {
        color: hsl(222, 10%, 13%);
        background-image: -webkit-linear-gradient(rgba(0,0,0,.08), rgba(0,0,0,.13));
        position: relative;
    }
    .listView li.selected:before123 {
        top: 6px;
        right: -15px;
        width: 31px;
        height: 31px;
        content: "";
        background: hsl(222, 10%, 87%);
        position: absolute;
        z-index: -1;
        -webkit-transform: rotate(45deg);
           -moz-transform: rotate(45deg);
             -o-transform: rotate(45deg);
            -ms-transform: rotate(45deg);
                transform: rotate(45deg);
    }
        .listView li .counter {
            float: right;
            padding: 1px 5px;
            font-size: 10px;
            font-weight: bold;
            text-shadow: 0 1px rgba(255,255,255,.55);
            background-color: hsl(55, 100%, 50%);
            background-image: -webkit-linear-gradient(transparent, rgba(0,0,0,.05));
            border-radius: 2px;
            border: 1px solid rgba(0,0,0,.34);
            box-shadow: 
                0 1px rgba(0,0,0,.05), 
                0 1px 3px rgba(0,0,0,.05),
                0 0 0 1px rgba(255,255,255,.21) inset;
        }
.twoColumns, .stream, .conversation { 
    top: 0;
    bottom: 0;
    position: absolute;
}
.twoColumns {
    right: 0;
    left: 200px;
}
    .content {
        left: 0;
        right: 0;
        bottom: 0;
        top: 40px;
        position: absolute;
        overflow: auto;
        background: white;
    }
.stream {
    left: 0;
    right: 60%;
    border-right: 1px solid hsla(222, 10%, 55%,.34);
}
.stream article { 
    height: 76px;
    padding: 13px;
    position: relative;
    box-shadow: inset 0 -1px hsla(222, 10%, 55%,.34);
}
.stream.important article { border-left: 5px solid rgba(0,255,0,.34); }
.stream article.urgent { border-left-color: rgba(255,0,0,.55); }
.stream article.important { border-left-color: rgba(255,180,80,.89); }
.stream article.selected { 
    background: hsl(55, 100%, 50%);
}
    .stream article.selected p {
        color: black;
    }
.stream section {
    margin-left: 63px;
}
.stream .name { 
    font-weight: bold;
}
.stream nav, .stream .time { 
    float: right;
}
.stream nav {
    margin-top: -5px;
}
.stream nav span { 
    color: rgba(0,0,0,.34);
    padding-left: 3px;
    cursor: pointer;
}
.stream nav span:hover {
    color: rgba(0,0,0,1);
}
.stream .time, .stream .channel {
    padding-left: 5px;
    color: black;
    font-size: 0.95em;
}
.stream img { 
    left: 13px;
    position: absolute;
    border-radius: 3px;
}
    .stream section.answer { 
        margin-top: 5px;
        padding: 5px 8px 8px 36px;
        background: rgba(0,0,0,0.05);
        position: relative;
        overflow: hidden;
    }
    .stream section.answer textarea { 
        width: 100%;
        margin-bottom: 5px;
        font: 12px/18px "Helvetica Neue", Helvetica, sans-serif;
        border: 1px solid rgba(0,0,0,.21);
        box-shadow: 1px 1px white, inset 1px 1px rgba(0,0,0,0.05);
    }
    .stream section.answer button { float: right; }
    .stream section.answer img { top: 6px; left: 5px; width: 25px; border-radius: 2px; }
    .stream p {
        height: 32px;
        color: rgba(0,0,0,.50);
        overflow: hidden;
        text-overflow: ellipsis;
    }
.conversation {
    left: 40%;
    right: 0;
}
    .conversation section { 
        margin: 13px;
        overflow: hidden;
        position: relative;
    }
    .conversation .info { width: 50px; position: absolute; }
        .conversation .info img { margin-top: 1px; border-radius: 3px; }
        .conversation .agent .info { right: 0; }
    .conversation .agent .info { float: right; }
    .conversation .agent .body, .conversation .customer .body {
        min-height: 34px;
        float: left;
        padding: 0 13px;
        margin: 0 0 13px 58px;
        background: white;
        border-radius: 5px;
        box-shadow: 0 1px 2px hsla(222, 10%, 55%,.34);
    }
    .conversation .agent .body { float: right; margin: 0 58px 13px 0; }
    .converastion .agent { float: right; }
    .conversation .body p {
        margin: 8px 0;
    }
    .converastion .customer { float: left; }
    blockquote {
      margin: 8px 0;
      padding: 0 8px;
      color: #144fae;
      border-left: 2px solid #144fae;
    }

    blockquote blockquote {
      color: #006312;
      border-color: #006312;
    }

    blockquote blockquote blockquote {
      color: #540000;
      border-color: #540000;
    }
button {
    padding: 3px 13px;
    color: rgba(0,0,0,.89);
    line-height: 15px;
    text-shadow: 0 1px rgba(255,255,255,.34);
    background: rgba(0,0,0,.13);
    background: -webkit-linear-gradient(rgba(0,0,0,.03), rgba(0,0,0,.08));
    background: -moz-linear-gradient(rgba(0,0,0,.03), rgba(0,0,0,.08));
    background: linear-gradient(rgba(0,0,0,.03), rgba(0,0,0,.08));
    border: 1px solid rgba(0,0,0,.21);
    border-radius: 2px;
    box-shadow: inset 0 1px rgba(255,255,255,.34), 0 1px rgba(0,0,0,.05);
    cursor: pointer;
}
    button.main { font-weight: bold; }
    
/* helpers */
.clearfix:after {
  content: "";
  clear: both;
  display: block;
  height: 0;
}