# Copyright (C) 2012-2023 Zammad Foundation, https://zammad-foundation.org/ class Sequencer::Unit::Import::Zendesk::Ticket::PriorityId < Sequencer::Unit::Common::Provider::Named uses :resource private def priority_id ::Ticket::Priority.select(:id).find_by(name: local).id end def local mapping.fetch(resource.priority, mapping[nil]) end def mapping { 'low' => '1 low', nil => '2 normal', 'normal' => '2 normal', 'high' => '3 high', 'urgent' => '3 high', }.freeze end end