# Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many
features to manage customer communication via several channels like telephone,
facebook, twitter, chat and emails. It is distributed under version 3 of the
GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

## Status

- Toolchain: [![CI](https://github.com/zammad/zammad/workflows/CI/badge.svg)](https://github.com/zammad/zammad/actions/workflows/ci.yaml) [![docker-release workflow](https://github.com/zammad/zammad/workflows/docker-release/badge.svg)](https://github.com/zammad/zammad/actions/workflows/docker-release.yaml) [![documentation status](https://readthedocs.org/projects/zammad/badge/)](https://docs.zammad.org)
- Docker container images: [![Docker images for Zammad](https://img.shields.io/badge/version-stable-blue.svg)](https://hub.docker.com/r/zammad/zammad-docker-compose) [![Dockerhub Pulls](https://badgen.net/docker/pulls/zammad/zammad-docker-compose?icon=docker&label=pulls)](https://hub.docker.com/r/zammad/zammad-docker-compose/)
- Helm chart for Kubernetes: [![Artifact Hub](https://img.shields.io/endpoint?url=https://artifacthub.io/badge/repository/zammad)](https://artifacthub.io/packages/helm/zammad/zammad) [![Release downloads](https://img.shields.io/github/downloads/zammad/zammad-helm/total.svg)](https://github.com/zammad/zammad-helm/releases)
- Download DEB/RPM: [![binary packages for Zammad stable](https://img.shields.io/badge/Branch-stable-blue.svg)](https://packager.io/gh/zammad/zammad/refs/stable) [![binary packages for Zammad develop](https://img.shields.io/badge/Branch-develop-lightgrey.svg)](https://packager.io/gh/zammad/zammad/refs/develop)
- License: [![AGPL license](https://img.shields.io/badge/License-AGPL%203.0-brightgreen.svg)](https://github.com/zammad/zammad/blob/develop/LICENSE)

## Installing & Getting Started

https://docs.zammad.org

## Screenshots

https://zammad.org/screenshots

## Developer Manual

[Developer Manual](/doc/developer_manual/index.md)

## REST API

https://docs.zammad.org/en/latest/api/intro.html

## Security Policy

For reporting security vulnerabilities, please see [SECURITY.md](SECURITY.md).

## Contributing

https://zammad.org/participate


Thanks! ❤️ ❤️ ❤️

 Your Zammad Team