# Copyright (C) 2012-2022 Zammad Foundation, https://zammad-foundation.org/ require 'rails_helper' RSpec.describe CoreWorkflow, type: :model do let(:group) { create(:group) } let!(:ticket) { create(:ticket, state: Ticket::State.find_by(name: 'pending reminder'), pending_time: 5.days.from_now, group: group) } let!(:base_payload) do { 'event' => 'core_workflow', 'request_id' => 'default', 'class_name' => 'Ticket', 'screen' => 'create_middle', 'params' => {}, } end let(:payload) { base_payload } let!(:action_user) { create(:agent, groups: [ticket.group]) } let(:result) { described_class.perform(payload: payload, user: action_user) } describe '.perform - Default - Group' do let!(:group_change) { create(:group) } let!(:group_create) { create(:group) } describe 'for agent with full permissions on screen create_middle' do let(:action_user) { create(:agent) } before do action_user.group_names_access_map = { group_create.name => ['full'], group_change.name => ['change'], } end it 'does show group_create for agent with all permissions' do expect(result[:restrict_values]['group_id']).to include(group_create.id.to_s) end it 'does not show group_change for agent with all permissions' do expect(result[:restrict_values]['group_id']).not_to include(group_change.id.to_s) end end describe 'for agent with full permissions on screen edit' do let(:payload) do base_payload.merge('screen' => 'edit') end let(:action_user) { create(:agent) } before do action_user.group_names_access_map = { group_create.name => ['full'], group_change.name => ['change'], } end it 'does show group_create for agent with all permissions' do expect(result[:restrict_values]['group_id']).to include(group_create.id.to_s) end it 'does show group_change for agent with all permissions' do expect(result[:restrict_values]['group_id']).to include(group_change.id.to_s) end end describe 'for agent with change permissions on screen create_middle' do let(:action_user) { create(:agent) } before do action_user.group_names_access_map = { group_create.name => ['change'], group_change.name => ['change'], } end it 'does not show group_create for agent with change permissions' do expect(result[:restrict_values]['group_id']).not_to include(group_create.id.to_s) end it 'does not show group_change for agent with change permissions' do expect(result[:restrict_values]['group_id']).not_to include(group_change.id.to_s) end end describe 'for agent with change permissions on screen edit' do let(:payload) do base_payload.merge('screen' => 'edit') end let(:action_user) { create(:agent) } before do action_user.group_names_access_map = { group_create.name => ['change'], group_change.name => ['change'], } end it 'does show group_create for agent with change permissions' do expect(result[:restrict_values]['group_id']).to include(group_create.id.to_s) end it 'does show group_change for agent with change permissions' do expect(result[:restrict_values]['group_id']).to include(group_change.id.to_s) end end describe 'for customer on screen create_middle' do let(:action_user) { create(:customer) } it 'does show group_create for customer' do expect(result[:restrict_values]['group_id']).to include(group_create.id.to_s) end it 'does show group_change for customer' do expect(result[:restrict_values]['group_id']).to include(group_change.id.to_s) end end describe 'for customer on screen edit' do let(:payload) do base_payload.merge('screen' => 'edit') end let(:action_user) { create(:customer) } it 'does show group_create for customer' do expect(result[:restrict_values]['group_id']).to include(group_create.id.to_s) end it 'does show group_change for customer' do expect(result[:restrict_values]['group_id']).to include(group_change.id.to_s) end end end describe '.perform - Default - Owner' do before do another_group = create(:group) action_user.group_names_access_map = { ticket.group.name => ['full'], another_group.name => ['full'], } end it 'does not show any owners for no group' do expect(result[:restrict_values]['owner_id']).to eq(['']) end describe 'on group' do let(:payload) do base_payload.merge('params' => { 'group_id' => ticket.group.id }) end it 'does show ticket agent' do expect(result[:restrict_values]['owner_id']).to eq(['', action_user.id.to_s]) end end describe 'on group save' do let(:payload) do base_payload.merge('request_id' => 'ChecksCoreWorkflow.validate_workflows', 'params' => { 'group_id' => ticket.group.id }) end it 'does show ticket agent and system user' do expect(result[:restrict_values]['owner_id']).to eq(['', '1', action_user.id.to_s]) end end end describe '.perform - Default - Bulk Owner' do let(:payload) do base_payload.merge('screen' => 'overview_bulk') end it 'does not show any owners for no group' do expect(result[:restrict_values]['owner_id']).to eq(['']) end describe 'on ticket ids' do let(:payload) do base_payload.merge('screen' => 'overview_bulk', 'params' => { 'ticket_ids' => ticket.id.to_s }) end it 'does show ticket agent' do expect(result[:restrict_values]['owner_id']).to eq(['', action_user.id.to_s]) end end describe 'on ticket ids with no group overlap' do let(:ticket2) { create(:ticket) } let(:payload) do base_payload.merge('screen' => 'overview_bulk', 'params' => { 'ticket_ids' => "#{ticket.id},#{ticket2.id}" }) end it 'does not show ticket agent' do expect(result[:restrict_values]['owner_id']).to eq(['']) end end describe 'on ticket ids with group overlap' do let(:ticket2) { create(:ticket, group: ticket.group) } let(:payload) do base_payload.merge('screen' => 'overview_bulk', 'params' => { 'ticket_ids' => "#{ticket.id},#{ticket2.id}" }) end it 'does show ticket agent' do expect(result[:restrict_values]['owner_id']).to eq(['', action_user.id.to_s]) end end describe 'Ticket owner selection is not updated if owner selection should be empty #3809' do let(:group_no_owners) { create(:group) } let(:ticket2) { create(:ticket, group: group_no_owners) } let(:payload) do base_payload.merge('screen' => 'overview_bulk', 'params' => { 'ticket_ids' => ticket2.id.to_s }) end before do action_user.group_names_access_map = { group_no_owners.name => %w[create read change overview], } end it 'does not show any owners for group with no full permitted users' do expect(result[:restrict_values]['owner_id']).to eq(['']) end end end describe '.perform - Default - State' do it 'does show state type new for create_middle' do expect(result[:restrict_values]['state_id']).to include(Ticket::State.find_by(name: 'new').id.to_s) end describe 'on edit' do let(:payload) do base_payload.merge('screen' => 'edit') end it 'does not show state type new' do expect(result[:restrict_values]['state_id']).not_to include(Ticket::State.find_by(name: 'new').id.to_s) end end end describe '.perform - Default - Priority' do let(:prio_invalid) { create(:ticket_priority, active: false) } it 'does show valid priority' do expect(result[:restrict_values]['priority_id']).to include(Ticket::Priority.find_by(name: '3 high').id.to_s) end it 'does not show invalid priority' do expect(result[:restrict_values]['priority_id']).not_to include(prio_invalid.id.to_s) end end describe '.perform - Default - Customer setting customer_ticket_create_group_ids' do let(:action_user) { create(:customer) } let!(:group1) { create(:group) } let!(:group2) { create(:group) } let!(:group3) { create(:group) } it 'does show group 1' do expect(result[:restrict_values]['group_id']).to include(group1.id.to_s) end context 'with customer_ticket_create_group_ids set' do before do Setting.set('customer_ticket_create_group_ids', [group2.id.to_s, group3.id.to_s]) end it 'does not show group 1' do expect(result[:restrict_values]['group_id']).not_to include(group1.id.to_s) end end end describe '.perform - Default - #3721 - Fields are falsey displayed as mandatory if they contain historic screen values', db_strategy: :reset do let(:field_name) { SecureRandom.uuid } let(:screens) do { create_middle: { 'ticket.agent' => { shown: true, }, }, } end before do create(:object_manager_attribute_text, object_name: 'Ticket', name: field_name, display: field_name, screens: screens) ObjectManager::Attribute.migration_execute end it 'does show the field as optional because it has no required value' do expect(result[:mandatory][field_name]).to be(false) end end describe '.perform - Default - Restrict values for multiselect fields', db_strategy: :reset do let(:field_name) { SecureRandom.uuid } before do create :object_manager_attribute_multiselect, name: field_name, display: field_name ObjectManager::Attribute.migration_execute end context 'without saved values' do it 'does return the correct list of selectable values' do expect(result[:restrict_values][field_name]).to eq(['', 'key_1', 'key_2', 'key_3']) end end context 'with saved values' do let(:payload) do base_payload.merge('params' => { 'id' => ticket.id, }) end before do ticket.reload.update(field_name.to_sym => %w[key_2 key_3]) end it 'does return the correct list of selectable values' do expect(result[:restrict_values][field_name]).to eq(['', 'key_1', 'key_2', 'key_3']) end end end describe '.perform - Custom - Pending Time' do it 'does not show pending time for non pending state' do expect(result[:visibility]['pending_time']).to eq('remove') end describe 'for ticket id with no state change' do let(:payload) do base_payload.merge('params' => { 'id' => ticket.id, }) end it 'does show pending time for pending ticket' do expect(result[:visibility]['pending_time']).to eq('show') end end describe 'for ticket id with state change' do let(:payload) do base_payload.merge('params' => { 'id' => ticket.id, 'state_id' => Ticket::State.find_by(name: 'open').id.to_s, }) end it 'does not show pending time for pending ticket' do expect(result[:visibility]['pending_time']).to eq('remove') end end end describe '.perform - Custom - Admin SLA' do let(:payload) do base_payload.merge( 'screen' => 'edit', 'class_name' => 'Sla', ) end it 'does set first_response_time_in_text optional' do expect(result[:mandatory]['first_response_time_in_text']).to be(false) end it 'does set update_time_in_text optional' do expect(result[:mandatory]['update_time_in_text']).to be(false) end it 'does set solution_time_in_text optional' do expect(result[:mandatory]['solution_time_in_text']).to be(false) end describe 'on first_response_time_enabled' do let(:payload) do base_payload.merge( 'screen' => 'edit', 'class_name' => 'Sla', 'params' => { 'first_response_time_enabled' => 'true' } ) end it 'does set first_response_time_in_text mandatory' do expect(result[:mandatory]['first_response_time_in_text']).to be(true) end it 'does set update_time_in_text optional' do expect(result[:mandatory]['update_time_in_text']).to be(false) end it 'does set solution_time_in_text optional' do expect(result[:mandatory]['solution_time_in_text']).to be(false) end end describe 'on update_time_enabled' do let(:payload) do base_payload.merge( 'screen' => 'edit', 'class_name' => 'Sla', 'params' => { 'update_time_enabled' => 'true', 'update_type' => 'update' } ) end it 'does set first_response_time_in_text optional' do expect(result[:mandatory]['first_response_time_in_text']).to be(false) end it 'does set update_time_in_text mandatory' do expect(result[:mandatory]['update_time_in_text']).to be(true) end it 'does set solution_time_in_text optional' do expect(result[:mandatory]['solution_time_in_text']).to be(false) end end describe 'on solution_time_enabled' do let(:payload) do base_payload.merge( 'screen' => 'edit', 'class_name' => 'Sla', 'params' => { 'solution_time_enabled' => 'true' } ) end it 'does set first_response_time_in_text optional' do expect(result[:mandatory]['first_response_time_in_text']).to be(false) end it 'does set update_time_in_text optional' do expect(result[:mandatory]['update_time_in_text']).to be(false) end it 'does set solution_time_in_text mandatory' do expect(result[:mandatory]['solution_time_in_text']).to be(true) end end end describe '.perform - Custom - Admin CoreWorkflow' do let(:payload) do base_payload.merge( 'screen' => 'edit', 'class_name' => 'CoreWorkflow', ) end it 'does not show screens for empty object' do expect(result[:restrict_values]['preferences::screen']).to eq(['']) end it 'does not show invalid objects' do expect(result[:restrict_values]['object']).not_to include('CoreWorkflow') end describe 'on object Ticket' do let(:payload) do base_payload.merge( 'screen' => 'edit', 'class_name' => 'CoreWorkflow', 'params' => { 'object' => 'Ticket' }, ) end it 'does show screen create_middle' do expect(result[:restrict_values]['preferences::screen']).to include('create_middle') end it 'does show screen edit' do expect(result[:restrict_values]['preferences::screen']).to include('edit') end end describe 'on saved object Ticket' do let(:workflow) { create(:core_workflow, object: 'Ticket') } let(:payload) do base_payload.merge( 'screen' => 'edit', 'class_name' => 'CoreWorkflow', 'params' => { 'id' => workflow.id }, ) end it 'does show screen create_middle' do expect(result[:restrict_values]['preferences::screen']).to include('create_middle') end it 'does show screen edit' do expect(result[:restrict_values]['preferences::screen']).to include('edit') end end end describe '.perform - Condition - owner_id not set' do let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.owner_id': { operator: 'not_set', }, }) end it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end describe 'for owner id 1' do let(:payload) do base_payload.merge( 'params' => { 'owner_id' => '1' }, ) end it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end end end describe '.perform - Condition - session.role_ids' do let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'session.role_ids': { operator: 'is', value: [ Role.find_by(name: 'Agent').id.to_s ], }, }) end it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end describe 'for customer' do let!(:action_user) { create(:customer) } # rubocop:disable RSpec/LetSetup it 'does not match' do expect(result[:matched_workflows]).not_to include(workflow.id) end end end describe '.perform - Condition - session.group_ids_full' do let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'session.group_ids_full': { operator: 'is', value: [ ticket.group.id.to_s ], }, }) end it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end describe 'for customer' do let!(:action_user) { create(:customer) } # rubocop:disable RSpec/LetSetup it 'does not match' do expect(result[:matched_workflows]).not_to include(workflow.id) end end end describe '.perform - Condition - session.group_ids_change' do let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'session.group_ids_change': { operator: 'is', value: [ ticket.group.id.to_s ], }, }) end it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end describe 'for customer' do let!(:action_user) { create(:customer) } # rubocop:disable RSpec/LetSetup it 'does not match' do expect(result[:matched_workflows]).not_to include(workflow.id) end end end describe '.perform - Condition - session.group_ids_read' do let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'session.group_ids_read': { operator: 'is', value: [ ticket.group.id.to_s ], }, }) end it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end describe 'for customer' do let!(:action_user) { create(:customer) } # rubocop:disable RSpec/LetSetup it 'does not match' do expect(result[:matched_workflows]).not_to include(workflow.id) end end end describe '.perform - Condition - session.group_ids_overview' do let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'session.group_ids_overview': { operator: 'is', value: [ ticket.group.id.to_s ], }, }) end it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end describe 'for customer' do let!(:action_user) { create(:customer) } # rubocop:disable RSpec/LetSetup it 'does not match' do expect(result[:matched_workflows]).not_to include(workflow.id) end end end describe '.perform - Condition - session.group_ids_create' do let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'session.group_ids_create': { operator: 'is', value: [ ticket.group.id.to_s ], }, }) end it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end describe 'for customer' do let!(:action_user) { create(:customer) } # rubocop:disable RSpec/LetSetup it 'does not match' do expect(result[:matched_workflows]).not_to include(workflow.id) end end end describe '.perform - Condition - session.permission_ids' do let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'session.permission_ids': { operator: 'is', value: [ Permission.find_by(name: 'ticket.agent').id.to_s ], }, }) end it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end describe 'for customer' do let!(:action_user) { create(:customer) } # rubocop:disable RSpec/LetSetup it 'does not match' do expect(result[:matched_workflows]).not_to include(workflow.id) end end end describe '.perform - Condition - Regex match' do let(:payload) do base_payload.merge( 'params' => { 'title' => 'workflow ticket' }, ) end let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.title': { operator: 'regex match', value: [ '^workflow' ], }, }) end it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end describe 'for invalid regex' do let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.title': { operator: 'regex match', value: [ '^workfluw' ], }, }) end it 'does not match' do expect(result[:matched_workflows]).not_to include(workflow.id) end end end describe '.perform - Condition - Regex mismatch' do let(:payload) do base_payload.merge( 'params' => { 'title' => 'workflow ticket' }, ) end let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.title': { operator: 'regex mismatch', value: [ '^workfluw' ], }, }) end it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end describe 'for invalid regex' do let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.title': { operator: 'regex mismatch', value: [ '^workflow' ], }, }) end it 'does not match' do expect(result[:matched_workflows]).not_to include(workflow.id) end end end describe '.perform - Condition - Contains' do let(:payload) do base_payload.merge( 'params' => { 'title' => 'workflow ticket' }, ) end let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.title': { operator: 'contains', value: [ 'workflow ticket', 'workflaw ticket' ], }, }) end it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end describe 'for invalid value' do let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.title': { operator: 'contains', value: [ 'workfluw ticket', 'workflaw ticket' ], }, }) end it 'does not match' do expect(result[:matched_workflows]).not_to include(workflow.id) end end end describe '.perform - Condition - Contains not' do let(:payload) do base_payload.merge( 'params' => { 'title' => 'workflow ticket' }, ) end let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.title': { operator: 'contains not', value: [ 'workfluw ticket', 'workflaw ticket' ], }, }) end it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end describe 'for invalid value' do let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.title': { operator: 'contains not', value: [ 'workflow ticket', 'workflow ticket' ], }, }) end it 'does not match' do expect(result[:matched_workflows]).not_to include(workflow.id) end end end describe '.perform - Condition - Contains all' do let(:payload) do base_payload.merge( 'params' => { 'title' => 'workflow ticket' }, ) end let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.title': { operator: 'contains all', value: [ 'workflow ticket', 'workflow ticket' ], }, }) end it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end describe 'for invalid value' do let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.title': { operator: 'contains all', value: [ 'workflow ticket', 'workflaw ticket' ], }, }) end it 'does not match' do expect(result[:matched_workflows]).not_to include(workflow.id) end end end describe '.perform - Condition - Contains all not' do let(:payload) do base_payload.merge( 'params' => { 'title' => 'workflow ticket' }, ) end let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.title': { operator: 'contains all not', value: [ 'workfluw ticket', 'workflaw ticket' ], }, }) end it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end describe 'for invalid value' do let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.title': { operator: 'contains all not', value: [ 'workflow ticket', 'workflaw ticket' ], }, }) end it 'does not match' do expect(result[:matched_workflows]).not_to include(workflow.id) end end end describe '.perform - Stop after match' do let(:stop_after_match) { false } before do create(:core_workflow, object: 'Ticket', perform: { 'ticket.priority_id': { operator: 'hide', hide: 'true' }, }) create(:core_workflow, object: 'Ticket', perform: { 'ticket.priority_id': { operator: 'show', show: 'true' }, }, stop_after_match: stop_after_match) create(:core_workflow, object: 'Ticket', perform: { 'ticket.priority_id': { operator: 'hide', hide: 'true' }, }) end it 'does not stop' do expect(result[:visibility]['priority_id']).to eq('hide') end describe 'with stop_after_match' do let(:stop_after_match) { true } it 'does stop' do expect(result[:visibility]['priority_id']).to eq('show') end end end describe '.perform - Condition - Custom module' do let(:modules) { ['CoreWorkflow::Custom::Testa', 'CoreWorkflow::Custom::Testb', 'CoreWorkflow::Custom::Testc'] } let(:custom_class_false) do Class.new(CoreWorkflow::Custom::Backend) do def selected_attribute_match? false end end end let(:custom_class_true) do Class.new(CoreWorkflow::Custom::Backend) do def selected_attribute_match? true end end end let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'custom.module': { operator: operator, value: modules, }, }) end describe 'with "match all modules" false' do let(:operator) { 'match all modules' } before do stub_const 'CoreWorkflow::Custom::Testa', custom_class_false stub_const 'CoreWorkflow::Custom::Testb', custom_class_false stub_const 'CoreWorkflow::Custom::Testc', custom_class_false end it 'does not match' do expect(result[:matched_workflows]).not_to include(workflow.id) end end describe 'with "match all modules" true' do let(:operator) { 'match all modules' } before do stub_const 'CoreWorkflow::Custom::Testa', custom_class_true stub_const 'CoreWorkflow::Custom::Testb', custom_class_true stub_const 'CoreWorkflow::Custom::Testc', custom_class_true end it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end end describe 'with "match all modules" blank' do let(:modules) { [] } let(:operator) { 'match all modules' } it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end end describe 'with "match one module" true' do let(:operator) { 'match one module' } before do stub_const 'CoreWorkflow::Custom::Testa', custom_class_false stub_const 'CoreWorkflow::Custom::Testb', custom_class_false stub_const 'CoreWorkflow::Custom::Testc', custom_class_true end it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end end describe 'with "match one module" false' do let(:operator) { 'match one module' } before do stub_const 'CoreWorkflow::Custom::Testa', custom_class_false stub_const 'CoreWorkflow::Custom::Testb', custom_class_false stub_const 'CoreWorkflow::Custom::Testc', custom_class_false end it 'does not match' do expect(result[:matched_workflows]).not_to include(workflow.id) end end describe 'with "match one module" blank' do let(:modules) { [] } let(:operator) { 'match one module' } it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end end describe 'with "match no modules" true' do let(:operator) { 'match no modules' } before do stub_const 'CoreWorkflow::Custom::Testa', custom_class_false stub_const 'CoreWorkflow::Custom::Testb', custom_class_false stub_const 'CoreWorkflow::Custom::Testc', custom_class_false end it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end end describe 'with "match no modules" false' do let(:operator) { 'match no modules' } before do stub_const 'CoreWorkflow::Custom::Testa', custom_class_true stub_const 'CoreWorkflow::Custom::Testb', custom_class_true stub_const 'CoreWorkflow::Custom::Testc', custom_class_true end it 'does not match' do expect(result[:matched_workflows]).not_to include(workflow.id) end end describe 'with "match no modules" blank' do let(:modules) { [] } let(:operator) { 'match no modules' } it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end end end describe '.perform - Select' do let!(:workflow1) do create(:core_workflow, object: 'Ticket', perform: { 'ticket.group_id': { operator: 'select', select: [ticket.group.id.to_s] }, }) end let!(:workflow2) do create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.group_id': { operator: 'is', value: ticket.group.id.to_s }, }, perform: { 'ticket.owner_id': { operator: 'select', select: [action_user.id.to_s] }, }) end it 'does match workflows' do expect(result[:matched_workflows]).to include(workflow1.id, workflow2.id) end it 'does select group' do expect(result[:select]['group_id']).to eq(ticket.group.id.to_s) end it 'does select owner (recursion)' do expect(result[:select]['owner_id']).to eq(action_user.id.to_s) end it 'does rerun 2 times (group select + owner select)' do expect(result[:rerun_count]).to eq(2) end end describe '.perform - Auto Select' do let!(:workflow1) do create(:core_workflow, object: 'Ticket', perform: { 'ticket.group_id': { operator: 'auto_select', auto_select: true }, }) end let!(:workflow2) do create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.group_id': { operator: 'is', value: ticket.group.id.to_s }, }, perform: { 'ticket.owner_id': { operator: 'auto_select', auto_select: true }, }) end it 'does match workflows' do expect(result[:matched_workflows]).to include(workflow1.id, workflow2.id) end it 'does select group' do expect(result[:select]['group_id']).to eq(ticket.group.id.to_s) end it 'does select owner (recursion)' do expect(result[:select]['owner_id']).to eq(action_user.id.to_s) end it 'does rerun 2 times (group select + owner select)' do expect(result[:rerun_count]).to eq(2) end describe 'with owner' do let(:payload) do base_payload.merge('params' => { 'group_id' => ticket.group.id.to_s, 'owner_id' => action_user.id.to_s, }) end it 'does not select owner' do expect(result[:select]['owner_id']).to be_nil end it 'does rerun 0 times' do expect(result[:rerun_count]).to eq(0) end end end describe '.perform - Fill in' do let!(:workflow1) do create(:core_workflow, object: 'Ticket', perform: { 'ticket.group_id': { operator: 'select', select: [ticket.group.id.to_s] }, }) end let!(:workflow2) do create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.group_id': { operator: 'is', value: ticket.group.id.to_s }, }, perform: { 'ticket.title': { operator: 'fill_in', fill_in: 'hello' }, }) end it 'does match workflows' do expect(result[:matched_workflows]).to include(workflow1.id, workflow2.id) end it 'does select group' do expect(result[:select]['group_id']).to eq(ticket.group.id.to_s) end it 'does fill in title' do expect(result[:fill_in]['title']).to eq('hello') end it 'does rerun 1 time (group select + title fill in)' do expect(result[:rerun_count]).to eq(1) end end describe '.perform - Fill in empty' do let!(:workflow1) do create(:core_workflow, object: 'Ticket', perform: { 'ticket.group_id': { operator: 'select', select: [ticket.group.id.to_s] }, }) end let!(:workflow2) do create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.group_id': { operator: 'is', value: ticket.group.id.to_s }, }, perform: { 'ticket.title': { operator: 'fill_in_empty', fill_in_empty: 'hello' }, }) end it 'does match workflows' do expect(result[:matched_workflows]).to include(workflow1.id, workflow2.id) end it 'does select group' do expect(result[:select]['group_id']).to eq(ticket.group.id.to_s) end it 'does fill in title' do expect(result[:fill_in]['title']).to eq('hello') end it 'does rerun 1 time (group select + title fill in)' do expect(result[:rerun_count]).to eq(1) end describe 'with title' do let(:payload) do base_payload.merge('params' => { 'title' => 'ha!', }) end it 'does not fill in title' do expect(result[:fill_in]['title']).to be_nil end it 'does rerun 1 times (group select)' do expect(result[:rerun_count]).to eq(1) end end end describe '.perform - Rerun attributes default cache bug' do before do create(:core_workflow, object: 'Ticket', perform: { 'ticket.group_id': { operator: 'select', select: [ticket.group.id.to_s] }, }) create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.group_id': { operator: 'is_set', }, }, perform: { 'ticket.owner_id': { operator: 'select', select: [action_user.id.to_s] }, }) create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.owner_id': { operator: 'not_set', }, }, perform: { 'ticket.priority_id': { operator: 'hide', hide: 'true' }, }) end it 'does not hide priority id' do expect(result[:visibility]['priority_id']).to eq('show') end end describe '.perform - Clean up params after restrict values removed selected value by set_fixed_to' do let(:payload) do base_payload.merge('params' => { 'owner_id' => action_user.id, }) end before do create(:core_workflow, object: 'Ticket', perform: { 'ticket.group_id': { operator: 'select', select: [ticket.group.id.to_s] }, }) create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.group_id': { operator: 'is_set', }, }, perform: { 'ticket.owner_id': { operator: 'set_fixed_to', set_fixed_to: [''] }, }) create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.owner_id': { operator: 'is_set', }, }, perform: { 'ticket.priority_id': { operator: 'hide', hide: 'true' }, }) end it 'does not allow owner_id' do expect(result[:restrict_values]['owner_id']).not_to include(action_user.id) end it 'does not hide priority id' do expect(result[:visibility]['priority_id']).to eq('show') end end describe '.perform - Clean up params after restrict values removed selected value by remove_option' do let(:payload) do base_payload.merge('params' => { 'owner_id' => action_user.id, }) end before do create(:core_workflow, object: 'Ticket', perform: { 'ticket.group_id': { operator: 'select', select: [ticket.group.id.to_s] }, }) create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.group_id': { operator: 'is_set', }, }, perform: { 'ticket.owner_id': { operator: 'remove_option', remove_option: [action_user.id] }, }) create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.owner_id': { operator: 'is_set', }, }, perform: { 'ticket.priority_id': { operator: 'hide', hide: 'true' }, }) end it 'does not allow owner_id' do expect(result[:restrict_values]['owner_id']).not_to include(action_user.id) end it 'does not hide priority id' do expect(result[:visibility]['priority_id']).to eq('show') end end describe '.perform - Clean up params after restrict values removed selected value by default attributes' do let(:payload) do base_payload.merge('params' => { 'owner_id' => action_user.id, }) end before do create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.owner_id': { operator: 'is_set', }, }, perform: { 'ticket.priority_id': { operator: 'hide', hide: 'true' }, }) end it 'does not allow owner_id' do expect(result[:restrict_values]['owner_id']).not_to include(action_user.id) end it 'does not hide priority id' do expect(result[:visibility]['priority_id']).to eq('show') end end describe '.perform - Default - auto selection based on only_shown_if_selectable' do it 'does auto select group' do expect(result[:select]['group_id']).not_to be_nil end it 'does auto hide group' do expect(result[:visibility]['group_id']).to eq('hide') end end describe '.perform - One field and two perform actions' do before do create(:core_workflow, object: 'Ticket', perform: { 'ticket.owner_id': { operator: %w[select set_optional], select: [action_user.id.to_s], set_optional: 'true', }, }) end it 'does auto select owner' do expect(result[:select]['owner_id']).to eq(action_user.id.to_s) end it 'does set owner optional' do expect(result[:mandatory]['owner_id']).to be(false) end end describe '.perform - Hide mobile based on user login' do let(:base_payload) do { 'event' => 'core_workflow', 'request_id' => 'default', 'class_name' => 'User', 'screen' => 'create', 'params' => { 'login' => 'nicole.special@zammad.org', }, } end before do create(:core_workflow, object: 'User', condition_selected: { 'user.login'=>{ 'operator' => 'is', 'value' => 'nicole.special@zammad.org' } }, perform: { 'user.mobile'=>{ 'operator' => 'hide', 'hide' => 'true' } },) end it 'does hide mobile for user' do expect(result[:visibility]['mobile']).to eq('hide') end end describe '.perform - Condition - group active is true' do let(:payload) do base_payload.merge('params' => { 'group_id' => Group.first.id, }) end let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'group.active'=>{ 'operator' => 'is', 'value' => true } }) end it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end end describe '.perform - Condition - group.assignment_timeout (Integer) matches' do let(:group) { create(:group, assignment_timeout: 10) } let(:payload) do base_payload.merge('params' => { 'group_id' => group.id, }) end before do create(:core_workflow, object: 'Ticket', condition_selected: { 'group.assignment_timeout'=>{ 'operator' => 'is', 'value' => 10 } }, perform: { 'ticket.priority_id'=>{ 'operator' => 'hide', 'hide' => 'true' } },) end it 'does match' do expect(result[:visibility]['priority_id']).to eq('hide') end end describe '.perform - Readonly' do let!(:workflow1) do create(:core_workflow, object: 'Ticket', perform: { 'ticket.group_id': { operator: 'set_readonly', set_readonly: 'true' }, }) end it 'does match workflow' do expect(result[:matched_workflows]).to include(workflow1.id) end it 'does set group readonly' do expect(result[:readonly]['group_id']).to be(true) end context 'when readonly unset' do let!(:workflow2) do create(:core_workflow, object: 'Ticket', perform: { 'ticket.group_id': { operator: 'unset_readonly', unset_readonly: 'true' }, }) end it 'does match workflows' do expect(result[:matched_workflows]).to include(workflow1.id, workflow2.id) end it 'does set group readonly' do expect(result[:readonly]['group_id']).to be(false) end end end describe 'Core Workflow "is not" operator is working unexpected #3752' do let(:approval_role) { create(:role) } let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_selected: { 'session.role_ids': { operator: 'is_not', value: [ approval_role.id.to_s ] }, }) end context 'when not action user has approval role' do let(:action_user) { create(:agent, roles: [Role.find_by(name: 'Agent'), approval_role]) } it 'does not match' do expect(result[:matched_workflows]).not_to include(workflow.id) end end context 'when action user has not approval role' do let(:action_user) { create(:agent) } it 'does match' do expect(result[:matched_workflows]).to include(workflow.id) end end end describe 'Saved conditions break on selections without reloading #3758', db_strategy: :reset do let(:field_name) { SecureRandom.uuid } let(:screens) do { edit: { 'ticket.agent' => { shown: true, }, }, } end let!(:workflow) do create(:core_workflow, object: 'Ticket', condition_saved: { "ticket.#{field_name}": { operator: 'is_not', value: 'true', }, }) end let(:payload) do base_payload.merge('params' => { 'id' => ticket.id }, 'screen' => 'edit') end before do create(:object_manager_attribute_boolean, object_name: 'Ticket', name: field_name, display: field_name, screens: screens) ObjectManager::Attribute.migration_execute end it 'does match the workflow because saved value is false' do expect(result[:matched_workflows]).to include(workflow.id) end context 'when params contain boolean field true' do let(:payload) do base_payload.merge('params' => { 'id' => ticket.id, field_name => true }, 'screen' => 'edit') end it 'does match the workflow because saved value is false' do expect(result[:matched_workflows]).to include(workflow.id) end end end describe 'Core Workflow: Add organization condition attributes for object User #3779' do let(:organization) { create(:organization, note: 'hello') } let!(:base_payload) do { 'event' => 'core_workflow', 'request_id' => 'default', 'class_name' => 'User', 'screen' => 'create', 'params' => {}, } end let!(:workflow) do create(:core_workflow, object: 'User', condition_selected: { 'organization.note': { operator: 'is', value: 'hello', }, }) end context 'when new user has no organization' do it 'does not match the workflow' do expect(result[:matched_workflows]).not_to include(workflow.id) end end context 'when new user is part of the organization' do let(:payload) do base_payload.merge('params' => { 'organization_id' => organization.id.to_s }) end it 'does match the workflow' do expect(result[:matched_workflows]).to include(workflow.id) end end end describe 'Ticket owner selection is not updated if owner selection should be empty #3809' do let(:group_no_owners) { create(:group) } let(:payload) do base_payload.merge('params' => { 'group_id' => group_no_owners.id }) end before do action_user.group_names_access_map = { group_no_owners.name => %w[create read change overview], } end it 'does not show any owners because no one has full permissions' do expect(result[:restrict_values]['owner_id']).to eq(['']) end end describe 'If selected value is not part of the restriction of set_fixed_to it should recalculate it with the new value #3822', db_strategy: :reset do let(:field_name1) { SecureRandom.uuid } let(:screens) do { 'create_middle' => { 'ticket.agent' => { 'shown' => false, 'required' => false, } } } end let!(:workflow1) do create(:core_workflow, object: 'Ticket', perform: { "ticket.#{field_name1}" => { 'operator' => 'set_fixed_to', 'set_fixed_to' => ['key_3'] } }) end let!(:workflow2) do create(:core_workflow, object: 'Ticket', condition_selected: { "ticket.#{field_name1}": { operator: 'is', value: 'key_3', }, }) end before do create :object_manager_attribute_select, name: field_name1, display: field_name1, screens: screens ObjectManager::Attribute.migration_execute end it 'does select key_3 as new param value and based on this executes workflow 2' do expect(result[:matched_workflows]).to include(workflow1.id, workflow2.id) end end describe 'Add clear selection action or has changed condition #3821' do let!(:workflow_has_changed) do create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.priority_id': { operator: 'has_changed', }, }) end let!(:workflow_changed_to) do create(:core_workflow, object: 'Ticket', condition_selected: { 'ticket.priority_id': { operator: 'changed_to', value: [ Ticket::Priority.find_by(name: '3 high').id.to_s ] }, }) end context 'when priority changed' do let(:payload) do base_payload.merge('last_changed_attribute' => 'priority_id', 'params' => { 'priority_id' => Ticket::Priority.find_by(name: '3 high').id.to_s }) end it 'does match on condition has changed' do expect(result[:matched_workflows]).to include(workflow_has_changed.id) end it 'does match on condition changed to' do expect(result[:matched_workflows]).to include(workflow_changed_to.id) end end context 'when nothing changed' do it 'does not match on condition has changed' do expect(result[:matched_workflows]).not_to include(workflow_has_changed.id) end it 'does not match on condition changed to' do expect(result[:matched_workflows]).not_to include(workflow_changed_to.id) end end context 'when state changed' do let(:payload) do base_payload.merge('last_changed_attribute' => 'state_id') end it 'does not match on condition has changed' do expect(result[:matched_workflows]).not_to include(workflow_has_changed.id) end it 'does not match on condition changed to' do expect(result[:matched_workflows]).not_to include(workflow_changed_to.id) end end end end