# Copyright (C) 2012-2024 Zammad Foundation, https://zammad-foundation.org/ class ImportFreshdeskController < ApplicationController def url_check return if setup_done_response # validate if params[:url].blank? || params[:url] !~ %r{^(http|https)://.+?$} render json: { result: 'invalid', message: __('The provided URL is invalid.'), } return end endpoint = "#{params[:url]}/api/v2" endpoint.gsub!(%r{([^:])//+}, '\\1/') response = UserAgent.request("#{endpoint}/contacts", verify_ssl: true) if response.header.nil? || !response.header['x-freshdesk-api-version'] render json: { result: 'invalid', message_human: url_check_human_error_message(response.error.to_s), message: response.error.to_s, } return end Setting.set('import_freshdesk_endpoint', endpoint) render json: { result: 'ok', url: params[:url], } end def credentials_check return if setup_done_response if !params[:token] render json: { result: 'invalid', message_human: __('Incomplete credentials'), } return end Setting.set('import_freshdesk_endpoint_key', params[:token]) connection_result = Sequencer.process('Import::Freshdesk::ConnectionTest') if !connection_result[:connected] Setting.set('import_freshdesk_endpoint_key', nil) render json: { result: 'invalid', message_human: __('The provided credentials are invalid.'), } return end permission_result = Sequencer.process('Import::Freshdesk::PermissionCheck') if !permission_result[:permission_present] Setting.set('import_freshdesk_endpoint_key', nil) render json: { result: 'invalid', message_human: __('You do not have administrator permission.'), } return end render json: { result: 'ok', } end def import_start return if setup_done_response Setting.set('import_mode', true) Setting.set('import_backend', 'freshdesk') job = ImportJob.create(name: 'Import::Freshdesk') AsyncImportJob.perform_later(job) render json: { result: 'ok', } end def import_status job = ImportJob.find_by(name: 'Import::Freshdesk') if job.finished_at.present? Setting.reload end model_show_render_item(job) end private def setup_done count = User.count done = true if count <= 2 done = false end done end def setup_done_response if !setup_done return false end render json: { setup_done: true, } true end def url_check_human_error_message(error) translation_map = { 'No such file' => __('The hostname could not be found.'), 'getaddrinfo: nodename nor servname provided, or not known' => __('The hostname could not be found.'), 'No route to host' => __('There is no route to this host.'), 'Connection refused' => __('The connection was refused.'), } message_human = '' translation_map.each do |key, message| if error.match?(%r{#{Regexp.escape(key)}}i) message_human = message end end message_human end end