module Import module OTRS module Helper # rubocop:disable Style/ModuleFunction extend self private def from_mapping(record) result = {} # use the mapping of the class in which # this module gets extended self.class::MAPPING.each do |key_sym, value| key = key_sym.to_s next if !record.key?(key) result[value] = record[key] end result end def active?(record) case record['ValidID'].to_s when '3' false when '2' false when '1' true when '0' false else true end end end end end