# Copyright (C) 2012-2024 Zammad Foundation, https://zammad-foundation.org/ require 'rails_helper' RSpec.describe 'Integration Check MK', type: :request do let(:customer) do create(:customer) end let(:group) do create(:group) end before do token = SecureRandom.urlsafe_base64(16) Setting.set('check_mk_token', token) Setting.set('check_mk_integration', true) end describe 'request handling' do it 'does fail without a token' do post '/api/v1/integration/check_mk/', params: {} expect(response).to have_http_status(:not_found) end it 'does fail with invalid token and feature enabled' do post '/api/v1/integration/check_mk/invalid_token', params: {} expect(response).to have_http_status(:unprocessable_entity) expect(json_response).to be_a(Hash) expect(json_response['error']).to eq('The provided token is invalid.') end context 'service check' do it 'does create ticket with customer email' do params = { event_id: '123', state: 'down', host: 'some host', service: 'some service', customer: customer.email, } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to be_truthy expect(json_response['ticket_id']).to be_truthy expect(json_response['ticket_number']).to be_truthy ticket = Ticket.find(json_response['ticket_id']) expect(ticket.state.name).to eq('new') expect(ticket.customer.email).to eq(customer.email) expect(ticket.articles.count).to eq(1) end it 'does create ticket with customer login' do params = { event_id: '123', state: 'down', host: 'some host', service: 'some service', customer: customer.login, } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to be_truthy expect(json_response['ticket_id']).to be_truthy expect(json_response['ticket_number']).to be_truthy ticket = Ticket.find(json_response['ticket_id']) expect(ticket.state.name).to eq('new') expect(ticket.customer.email).to eq(customer.email) expect(ticket.articles.count).to eq(1) end it 'does create ticket with group' do params = { event_id: '123', state: 'down', host: 'some host', service: 'some service', group: group.name, } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to be_truthy expect(json_response['ticket_id']).to be_truthy expect(json_response['ticket_number']).to be_truthy ticket = Ticket.find(json_response['ticket_id']) expect(ticket.state.name).to eq('new') expect(ticket.group.name).to eq(group.name) expect(ticket.articles.count).to eq(1) end it 'does create ticket with extra field', db_strategy: :reset do create(:object_manager_attribute_text, name: 'text1') ObjectManager::Attribute.migration_execute params = { event_id: '123', state: 'down', host: 'some host', service: 'some service', text1: 'some text' } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to be_truthy expect(json_response['ticket_id']).to be_truthy expect(json_response['ticket_number']).to be_truthy ticket = Ticket.find(json_response['ticket_id']) expect(ticket.state.name).to eq('new') expect(ticket.text1).to eq('some text') end it 'does create and close a ticket' do params = { event_id: '123', state: 'down', host: 'some host', service: 'some service', } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to be_truthy expect(json_response['ticket_id']).to be_truthy expect(json_response['ticket_number']).to be_truthy ticket = Ticket.find(json_response['ticket_id']) expect(ticket.state.name).to eq('new') expect(ticket.articles.count).to eq(1) params = { event_id: '123', state: 'up', host: 'some host', service: 'some service', } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).not_to be_empty expect(json_response['ticket_ids']).to include(ticket.id) ticket.reload expect(ticket.state.name).to eq('closed') expect(ticket.articles.count).to eq(2) end it 'does double create and auto close' do params = { event_id: '123', state: 'down', host: 'some host', service: 'some service', } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to be_truthy expect(json_response['ticket_id']).to be_truthy expect(json_response['ticket_number']).to be_truthy ticket = Ticket.find(json_response['ticket_id']) expect(ticket.state.name).to eq('new') expect(ticket.articles.count).to eq(1) params = { event_id: '123', state: 'down', host: 'some host', service: 'some service', } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to eq('ticket already open, added note') expect(json_response['ticket_ids']).to include(ticket.id) ticket.reload expect(ticket.state.name).to eq('new') expect(ticket.articles.count).to eq(2) params = { event_id: '123', state: 'up', host: 'some host', service: 'some service', } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to be_truthy expect(json_response['ticket_ids']).to include(ticket.id) ticket.reload expect(ticket.state.name).to eq('closed') expect(ticket.articles.count).to eq(3) end it 'does ticket close which get ignored' do params = { event_id: '123', state: 'up', host: 'some host', service: 'some service', } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to eq('no open tickets found, ignore action') end it 'does double create and no auto close' do Setting.set('check_mk_auto_close', false) params = { event_id: '123', state: 'down', host: 'some host', service: 'some service', } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to be_truthy expect(json_response['ticket_id']).to be_truthy expect(json_response['ticket_number']).to be_truthy ticket = Ticket.find(json_response['ticket_id']) expect(ticket.state.name).to eq('new') expect(ticket.articles.count).to eq(1) params = { event_id: '123', state: 'down', host: 'some host', service: 'some service', } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to eq('ticket already open, added note') expect(json_response['ticket_ids']).to include(ticket.id) ticket.reload expect(ticket.state.name).to eq('new') expect(ticket.articles.count).to eq(2) params = { event_id: '123', state: 'up', host: 'some host', service: 'some service', } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to eq('ticket already open, added note') expect(json_response['ticket_ids']).to include(ticket.id) ticket.reload expect(ticket.state.name).to eq('new') expect(ticket.articles.count).to eq(3) end it 'does double create and auto close - with host recover' do params = { event_id: '123', state: 'down', host: 'some host', service: 'some service', } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to be_truthy expect(json_response['ticket_id']).to be_truthy expect(json_response['ticket_number']).to be_truthy ticket = Ticket.find(json_response['ticket_id']) expect(ticket.state.name).to eq('new') expect(ticket.articles.count).to eq(1) params = { event_id: '123', state: 'up', host: 'some host', } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to eq('no open tickets found, ignore action') expect(json_response['ticket_ids']).to be_nil ticket.reload expect(ticket.state.name).to eq('new') expect(ticket.articles.count).to eq(1) end end context 'host check' do it 'does create and close a ticket' do params = { event_id: '123', state: 'down', host: 'some host', } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to be_truthy expect(json_response['ticket_id']).to be_truthy expect(json_response['ticket_number']).to be_truthy ticket = Ticket.find(json_response['ticket_id']) expect(ticket.state.name).to eq('new') expect(ticket.articles.count).to eq(1) params = { event_id: '123', state: 'up', host: 'some host', } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).not_to be_empty expect(json_response['ticket_ids']).to include(ticket.id) ticket.reload expect(ticket.state.name).to eq('closed') expect(ticket.articles.count).to eq(2) end it 'does double create and auto close' do params = { event_id: '123', state: 'down', host: 'some host', } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to be_truthy expect(json_response['ticket_id']).to be_truthy expect(json_response['ticket_number']).to be_truthy ticket = Ticket.find(json_response['ticket_id']) expect(ticket.state.name).to eq('new') expect(ticket.articles.count).to eq(1) params = { event_id: '123', state: 'down', host: 'some host', } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to eq('ticket already open, added note') expect(json_response['ticket_ids']).to include(ticket.id) ticket.reload expect(ticket.state.name).to eq('new') expect(ticket.articles.count).to eq(2) params = { event_id: '123', state: 'up', host: 'some host', } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to be_truthy expect(json_response['ticket_ids']).to include(ticket.id) ticket.reload expect(ticket.state.name).to eq('closed') expect(ticket.articles.count).to eq(3) end it 'does ticket close which get ignored' do params = { event_id: '123', state: 'up', host: 'some host', } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to eq('no open tickets found, ignore action') end it 'does double create and no auto close' do Setting.set('check_mk_auto_close', false) params = { event_id: '123', state: 'down', host: 'some host', } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to be_truthy expect(json_response['ticket_id']).to be_truthy expect(json_response['ticket_number']).to be_truthy ticket = Ticket.find(json_response['ticket_id']) expect(ticket.state.name).to eq('new') expect(ticket.articles.count).to eq(1) params = { event_id: '123', state: 'down', host: 'some host', } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to eq('ticket already open, added note') expect(json_response['ticket_ids']).to include(ticket.id) ticket.reload expect(ticket.state.name).to eq('new') expect(ticket.articles.count).to eq(2) params = { event_id: '123', state: 'up', host: 'some host', } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to eq('ticket already open, added note') expect(json_response['ticket_ids']).to include(ticket.id) ticket.reload expect(ticket.state.name).to eq('new') expect(ticket.articles.count).to eq(3) end it 'does double create and auto close - with service recover' do params = { event_id: '123', state: 'down', host: 'some host', } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to be_truthy expect(json_response['ticket_id']).to be_truthy expect(json_response['ticket_number']).to be_truthy ticket = Ticket.find(json_response['ticket_id']) expect(ticket.state.name).to eq('new') expect(ticket.articles.count).to eq(1) params = { event_id: '123', state: 'up', host: 'some host', service: 'some service', } post "/api/v1/integration/check_mk/#{Setting.get('check_mk_token')}", params: params expect(response).to have_http_status(:ok) expect(json_response).to be_a(Hash) expect(json_response['result']).to eq('no open tickets found, ignore action') expect(json_response['ticket_ids']).to be_nil ticket.reload expect(ticket.state.name).to eq('new') expect(ticket.articles.count).to eq(1) end end end end