# Change Log

## [4.1.1](https://github.com/zammad/zammad/tree/4.1.1) (2021-10-05)
[Full Changelog](https://github.com/zammad/zammad/compare/4.1.0...4.1.1)

**Implemented enhancements:**
- Granular admin permission for google channel is missing [3194](https://github.com/zammad/zammad/issues/3194) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)]
- Space after ticket hook in ticket/zoom [3265](https://github.com/zammad/zammad/issues/3265) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[ticket](https://github.com/zammad/zammad/labels/ticket)]
- REST doc of Online Notification controler is outdated/wrong and expand param is missing.  [3635](https://github.com/zammad/zammad/issues/3635) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)]
- Accept 2xx as response for requests in UserAgent [3573](https://github.com/zammad/zammad/pull/3573) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)]
- No possibility to enforce auto response if one of the blocking auto response mail header exists [3667](https://github.com/zammad/zammad/issues/3667) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[mail processing](https://github.com/zammad/zammad/labels/mail processing)]
- The rake task `zammad:package:migrate` does not execute migrations for linked packages. [3606](https://github.com/zammad/zammad/issues/3606) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[developer experience](https://github.com/zammad/zammad/labels/developer experience)]

**Fixed bugs:**
- Zammad preflight check warning output causes Syntax-Error in postinstall.sh and failing installation [2674](https://github.com/zammad/zammad/issues/2674) [[bug](https://github.com/zammad/zammad/labels/bug)] [[migration / update](https://github.com/zammad/zammad/labels/migration / update)]
- User search / selection does not always work if you want to correct your search [3696](https://github.com/zammad/zammad/issues/3696) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Misleading view of user icons which are on vacation and disabled  [3075](https://github.com/zammad/zammad/issues/3075) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[ticket](https://github.com/zammad/zammad/labels/ticket)]
- Unable to create a ticket in web app if default for additional boolean value is FALSE [3762](https://github.com/zammad/zammad/issues/3762) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- scrollPageHeader disappears when answering via email [3736](https://github.com/zammad/zammad/issues/3736) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)]
- Scheduler ignores "disable notifications == no" [3684](https://github.com/zammad/zammad/issues/3684) [[bug](https://github.com/zammad/zammad/labels/bug)] [[notification](https://github.com/zammad/zammad/labels/notification)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Notes on existing ticks are discarded by editing profile settings [3088](https://github.com/zammad/zammad/issues/3088) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)]
- AttributeManager doesn't display boolean default values within the UI [3271](https://github.com/zammad/zammad/issues/3271) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[object manager attribute](https://github.com/zammad/zammad/labels/object manager attribute)]
- Removal of Microsoft365-Channel not possible via UI when having no email address relation [3741](https://github.com/zammad/zammad/issues/3741) [[bug](https://github.com/zammad/zammad/labels/bug)] [[channel](https://github.com/zammad/zammad/labels/channel)]
- Removal of Google-Channel not possible via UI when having a normal email channel of same account [3203](https://github.com/zammad/zammad/issues/3203) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[channel](https://github.com/zammad/zammad/labels/channel)]
- Spaces stay URL-encoded when going back to search results on KB for agents [3378](https://github.com/zammad/zammad/issues/3378) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge base)]
- OTRS migration doesn't import article creation time [3235](https://github.com/zammad/zammad/issues/3235) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)]
- ⚙ -> Manage -> Calendars -> Edit: "Subscribe to public holidays in" sorted wrong [2528](https://github.com/zammad/zammad/issues/2528) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)]
- Not working unpack of mail body if decrypted body is in signed-data attachment [3705](https://github.com/zammad/zammad/issues/3705) [[bug](https://github.com/zammad/zammad/labels/bug)] [[mail processing](https://github.com/zammad/zammad/labels/mail processing)]
- Spaces in front of mentions can cause partly content removal [3717](https://github.com/zammad/zammad/issues/3717) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- `ticket.customer_id` is `current_user` breaks email fetching [3503](https://github.com/zammad/zammad/issues/3503) [[bug](https://github.com/zammad/zammad/labels/bug)] [[channel](https://github.com/zammad/zammad/labels/channel)] [[ticket](https://github.com/zammad/zammad/labels/ticket)]
- Drop files here not disappearing after dropping a file [3725](https://github.com/zammad/zammad/issues/3725) [[bug](https://github.com/zammad/zammad/labels/bug)] [[regression](https://github.com/zammad/zammad/labels/regression)]
- Pending reminder notifications are not sent if ticket is opened in tab [2931](https://github.com/zammad/zammad/issues/2931) [[bug](https://github.com/zammad/zammad/labels/bug)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[frontend / JS app](https://github.com/zammad/zammad/labels/frontend / JS app)]
- Ical escaltion update the calendar entry to 2:00 am [2157](https://github.com/zammad/zammad/issues/2157) [[bug](https://github.com/zammad/zammad/labels/bug)] [[notification](https://github.com/zammad/zammad/labels/notification)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- "Warten auf Erinnerung" - Inconsistent timestamps [2366](https://github.com/zammad/zammad/issues/2366) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Cannot select multiple tickets in ticket overview with shift+click in Firefox [3449](https://github.com/zammad/zammad/issues/3449) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[overviews](https://github.com/zammad/zammad/labels/overviews)]
- "Drop files here" drag area not always hiding [3460](https://github.com/zammad/zammad/issues/3460) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[help appreciated](https://github.com/zammad/zammad/labels/help appreciated)]
- Overview names are hidden in mobile view for RTL languages [3500](https://github.com/zammad/zammad/issues/3500) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[mobile](https://github.com/zammad/zammad/labels/mobile)]
- CTI Callerlog signaling hides "+" for new ticket if more than one user is found [2930](https://github.com/zammad/zammad/issues/2930) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[frontend / JS app](https://github.com/zammad/zammad/labels/frontend / JS app)]
- State list of tickets ignore locale for their sorting [3335](https://github.com/zammad/zammad/issues/3335) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Setting for CheckMK not saved in zammad [3707](https://github.com/zammad/zammad/issues/3707) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Inline image conversion from jpeg to png causes huge overhead [3538](https://github.com/zammad/zammad/issues/3538) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Selecting Textmodules, Knowledge Base Articles and the Mentions Feature are not working for mobile devices on Zammad 4.0 [3495](https://github.com/zammad/zammad/issues/3495) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Can't remove auto assignment timeout [2544](https://github.com/zammad/zammad/issues/2544) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- The calendar shows Chilean holidays one day in advance [3706](https://github.com/zammad/zammad/issues/3706) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[regression](https://github.com/zammad/zammad/labels/regression)]
- Merge not possible with not set, required attributes [2634](https://github.com/zammad/zammad/issues/2634) [[bug](https://github.com/zammad/zammad/labels/bug)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[object manager attribute](https://github.com/zammad/zammad/labels/object manager attribute)]
- Organization removal does not clear organization_id from Tickets [3703](https://github.com/zammad/zammad/issues/3703) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[regression](https://github.com/zammad/zammad/labels/regression)]
- Custom date attributes provide inconsistent sorting within grouping [3663](https://github.com/zammad/zammad/issues/3663) [[bug](https://github.com/zammad/zammad/labels/bug)] [[overviews](https://github.com/zammad/zammad/labels/overviews)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Search results missing for users with two names within lastname [3598](https://github.com/zammad/zammad/issues/3598) [[bug](https://github.com/zammad/zammad/labels/bug)] [[search](https://github.com/zammad/zammad/labels/search)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Mix of binary encoded ISO-8859-1 data in header fields (e.g. to) fails mail processing [3697](https://github.com/zammad/zammad/issues/3697) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[mail processing](https://github.com/zammad/zammad/labels/mail processing)]
- Error 500 / zammad {"error":" 123456 is out of range for ActiveModel::Type::Integer with limit 4 bytes"} [3647](https://github.com/zammad/zammad/issues/3647) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Freshdesk import works not with more then 30_000 tickets [3681](https://github.com/zammad/zammad/issues/3681) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)]
- Pagination for knowledge base answer sorting breaks sorting [3660](https://github.com/zammad/zammad/issues/3660) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[admin area](https://github.com/zammad/zammad/labels/admin area)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge base)]
- Do not send `domain` and migrate `domain` out of Google and Microsoft 365 channels [3669](https://github.com/zammad/zammad/issues/3669) [[bug](https://github.com/zammad/zammad/labels/bug)] [[channel](https://github.com/zammad/zammad/labels/channel)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Zendesk-Import `Connection reset by peer` cancels import [3583](https://github.com/zammad/zammad/issues/3583) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)] [[waiting for feedback](https://github.com/zammad/zammad/labels/waiting for feedback)]
- Wrong user is used when "X-On-Behalf-Of” header value is an email that starts with digits [2851](https://github.com/zammad/zammad/issues/2851) [[bug](https://github.com/zammad/zammad/labels/bug)] [[API](https://github.com/zammad/zammad/labels/API)]
- Allow out of office for one day without setting two days [3590](https://github.com/zammad/zammad/issues/3590) [[bug](https://github.com/zammad/zammad/labels/bug)] [[personal settings/menu](https://github.com/zammad/zammad/labels/personal settings/menu)]
- Removing organizations removes user and ticket as well [3688](https://github.com/zammad/zammad/issues/3688) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- FreshDesk Import brings in all users as inactive [3689](https://github.com/zammad/zammad/issues/3689) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)]
- FreshDesk Import doesn't pull in auto-assign domain(s) for organizations [3687](https://github.com/zammad/zammad/issues/3687) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)]
- FreshDesk Import Error - undefined method `body' for 10:Integer [3661](https://github.com/zammad/zammad/issues/3661) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)]
- Zendesk URL check fails with Net::HTTPForbidden 403 error [3679](https://github.com/zammad/zammad/issues/3679) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)]
- Outdated urls on security page (third-party logins) [3627](https://github.com/zammad/zammad/issues/3627) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Duplicated article after bulk action was executed for newly created tickets without a browser refresh in between [3568](https://github.com/zammad/zammad/issues/3568) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Text Editor deletes text unrecoverably if quicktext was canceled with Ctrl+Backspace [2886](https://github.com/zammad/zammad/issues/2886) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[frontend / JS app](https://github.com/zammad/zammad/labels/frontend / JS app)]
- CTI-API should handle doubled requests better [3247](https://github.com/zammad/zammad/issues/3247) [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[CTI](https://github.com/zammad/zammad/labels/CTI)] [[specification required](https://github.com/zammad/zammad/labels/specification required)]
- saving Boolean field with empty values [2973](https://github.com/zammad/zammad/issues/2973) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)]
- Package migrations fail on package installation or update due to codebase self-modification [3580](https://github.com/zammad/zammad/issues/3580) [[bug](https://github.com/zammad/zammad/labels/bug)] [[core](https://github.com/zammad/zammad/labels/core)]
- In some situations the chat button is visible without a active websocket connection [2258](https://github.com/zammad/zammad/issues/2258) [[bug](https://github.com/zammad/zammad/labels/bug)] [[chat](https://github.com/zammad/zammad/labels/chat)]
- Creating and editing users via office 365 failes with Image source is invalid [3617](https://github.com/zammad/zammad/issues/3617) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Invalid html signature detection for exchange warning boxes [3571](https://github.com/zammad/zammad/issues/3571) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Chat widget cannot load CSS on (sub)domains that contain "ws" characters [3654](https://github.com/zammad/zammad/issues/3654) [[bug](https://github.com/zammad/zammad/labels/bug)] [[chat](https://github.com/zammad/zammad/labels/chat)]
- FreshDesk Import fails with timeout error [3653](https://github.com/zammad/zammad/issues/3653) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)]
- FreshDesk import fails on certain custom field types [3628](https://github.com/zammad/zammad/issues/3628) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)]
- New location notification with X-On-Behalf [3611](https://github.com/zammad/zammad/issues/3611) [[bug](https://github.com/zammad/zammad/labels/bug)] [[API](https://github.com/zammad/zammad/labels/API)] [[notification](https://github.com/zammad/zammad/labels/notification)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Freshdesk import subdomain selection fails [3631](https://github.com/zammad/zammad/issues/3631) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)]
- When disconnecting a Chat, customer can still continue posting messages [2559](https://github.com/zammad/zammad/issues/2559) [[bug](https://github.com/zammad/zammad/labels/bug)] [[chat](https://github.com/zammad/zammad/labels/chat)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Migration 3.6.1 to 4.1 : No configured business hours found! [3641](https://github.com/zammad/zammad/issues/3641) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Header links are not responsive [3133](https://github.com/zammad/zammad/issues/3133) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge base)]
- Replacing a mention with a new leads to mentioning both agents [3636](https://github.com/zammad/zammad/issues/3636) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Attachment order is wrong [3584](https://github.com/zammad/zammad/issues/3584) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)]
- Mention widget show same users several times (if rest requests will return in different order) [3639](https://github.com/zammad/zammad/issues/3639) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Text Module widget is broken/hidden after pressing backspace (once) [3637](https://github.com/zammad/zammad/issues/3637) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Monitoring endpoint complains about `Failed to run SessionTimeoutJob.perform_now after 10 tries #<NoMethodError: undefined method `id' for nil:NilClass` [3632](https://github.com/zammad/zammad/issues/3632) [[bug](https://github.com/zammad/zammad/labels/bug)]
- The rebuild of the index is failing [3633](https://github.com/zammad/zammad/issues/3633) [[bug](https://github.com/zammad/zammad/labels/bug)] [[chat](https://github.com/zammad/zammad/labels/chat)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Updating package-based installations can break the front end. [3629](https://github.com/zammad/zammad/issues/3629) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Reply-to header ignored if from contains a system address [2551](https://github.com/zammad/zammad/issues/2551) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Mentions/Subscribe with read permissions [3615](https://github.com/zammad/zammad/issues/3615) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Ensure to migrate old calendar URLs for google calendar sources [3618](https://github.com/zammad/zammad/issues/3618) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[regression](https://github.com/zammad/zammad/labels/regression)]
- Chat-Message references not cleared with data privacy task [3610](https://github.com/zammad/zammad/issues/3610) [[bug](https://github.com/zammad/zammad/labels/bug)] [[data privacy](https://github.com/zammad/zammad/labels/data privacy)]
- SMTP-Attachments missing when using the API under high load [2991](https://github.com/zammad/zammad/issues/2991) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- session timeout does regulary logout active users before timeout because of dead old sessions [3605](https://github.com/zammad/zammad/issues/3605) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Zendesk import creates new ticket numbers rather than using the Zendesk ticket IDs also as ticket numbers in Zammad [3593](https://github.com/zammad/zammad/issues/3593) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- wrong behaviour for the disabled option in session timeout [3600](https://github.com/zammad/zammad/issues/3600) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]


## [4.1.0](https://github.com/zammad/zammad/tree/4.1.0) (2021-06-08)
[Full Changelog](https://github.com/zammad/zammad/compare/4.0.0...4.1.0)

**Implemented enhancements:**
- Accept 2xx as response for requests in UserAgent [3573](https://github.com/zammad/zammad/pull/3573) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)]
- Don't fail job is `deletable_id` is no longer available [3536](https://github.com/zammad/zammad/issues/3536) [[data privacy](https://github.com/zammad/zammad/labels/data privacy)] [[enhancement](https://github.com/zammad/zammad/labels/enhancement)]
- Add console output for searchindex rebuild status [3562](https://github.com/zammad/zammad/issues/3562) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)]
- Display minutes for session timeouts instead of seconds [3575](https://github.com/zammad/zammad/issues/3575) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[admin area](https://github.com/zammad/zammad/labels/admin area)] [[enhancement](https://github.com/zammad/zammad/labels/enhancement)]
- Feature request: Allow single tenant only application in microsoft 365 #3446 [3515](https://github.com/zammad/zammad/issues/3515) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[integration](https://github.com/zammad/zammad/labels/integration)]
- Sidebar - Customer - Open tickets should be clickable and open advanced search [563](https://github.com/zammad/zammad/issues/563) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[frontend / JS app](https://github.com/zammad/zammad/labels/frontend / JS app)]
- Sending and forwarding internal email messages [3467](https://github.com/zammad/zammad/issues/3467) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Show modal infomation 30 seconds before a session expires [3525](https://github.com/zammad/zammad/issues/3525) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)]
- Increase text modules box height for high resolutions [3544](https://github.com/zammad/zammad/issues/3544) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[text modules](https://github.com/zammad/zammad/labels/text modules)]
- "canonical"-tag is missing in knowledge base [3370](https://github.com/zammad/zammad/issues/3370) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)]
- Don't display "article type" selection for customers within UI [3012](https://github.com/zammad/zammad/issues/3012) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[help appreciated](https://github.com/zammad/zammad/labels/help appreciated)]
- Allow to add S/MIME certificate chains from single file [3528](https://github.com/zammad/zammad/issues/3528) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)]
- Default session timeout verification on backend only once a hour [3526](https://github.com/zammad/zammad/issues/3526) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)]
- Default session timeouts to 4 weeks [3524](https://github.com/zammad/zammad/issues/3524) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)]
- nginx zammad.conf file can not handle IPv6 [3371](https://github.com/zammad/zammad/issues/3371) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)]
- Times in ticket history are displayed in UTC [3018](https://github.com/zammad/zammad/issues/3018) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[ticket](https://github.com/zammad/zammad/labels/ticket)]
- Backup: use -delete instead of -exec [3516](https://github.com/zammad/zammad/pull/3516) [[backup](https://github.com/zammad/zammad/labels/backup)] [[enhancement](https://github.com/zammad/zammad/labels/enhancement)]

**Fixed bugs:**
- Update description of the session timeout setting [3597](https://github.com/zammad/zammad/issues/3597) [[admin area](https://github.com/zammad/zammad/labels/admin area)] [[bug](https://github.com/zammad/zammad/labels/bug)]
- Escalation calculation breaks data privacy ticket deletion [3588](https://github.com/zammad/zammad/issues/3588) [[bug](https://github.com/zammad/zammad/labels/bug)] [[data privacy](https://github.com/zammad/zammad/labels/data privacy)]
- `SessionTimeoutJob.perform_now` fails if user no longer exists [3586](https://github.com/zammad/zammad/issues/3586) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Robots.txt should allow indexing Knowledge Base on custom URLs [3164](https://github.com/zammad/zammad/issues/3164) [[bug](https://github.com/zammad/zammad/labels/bug)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge base)]
- DataPrivacy may fail to clear user relations [3585](https://github.com/zammad/zammad/issues/3585) [[bug](https://github.com/zammad/zammad/labels/bug)] [[data privacy](https://github.com/zammad/zammad/labels/data privacy)]
- SessionTimeoutJob.perform_now scheduler job fails on update if scheduler process wasn't restarted [3581](https://github.com/zammad/zammad/issues/3581) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Freshdesk import attribute ID mapping lookup constants fail application boot in systems with changed default names [3582](https://github.com/zammad/zammad/issues/3582) [[bug](https://github.com/zammad/zammad/labels/bug)]
- Package migrations fail on package installation or update due to codebase self-modification [3580](https://github.com/zammad/zammad/issues/3580) [[bug](https://github.com/zammad/zammad/labels/bug)] [[core](https://github.com/zammad/zammad/labels/core)]
- mentioned KB entries with the same title in different categories can not distinguished [3559](https://github.com/zammad/zammad/issues/3559) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[bug](https://github.com/zammad/zammad/labels/bug)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge base)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Invalid auto assignment conditions may break ticket view for unassigned tickets [3567](https://github.com/zammad/zammad/issues/3567) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Add Greek translation for chat [3569](https://github.com/zammad/zammad/pull/3569) [[chat](https://github.com/zammad/zammad/labels/chat)] [[translation](https://github.com/zammad/zammad/labels/translation)]
- Freshdesk [865](https://github.com/zammad/zammad/issues/865) [[feature backlog](https://github.com/zammad/zammad/labels/feature backlog)] [[import](https://github.com/zammad/zammad/labels/import)]
- Invalid html signature detection for exchange warning boxes [3571](https://github.com/zammad/zammad/issues/3571) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Chat on iOS only shows parts after typing [3534](https://github.com/zammad/zammad/issues/3534) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[bug](https://github.com/zammad/zammad/labels/bug)] [[chat](https://github.com/zammad/zammad/labels/chat)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- State list of tickets ignore locale for their sorting [3335](https://github.com/zammad/zammad/issues/3335) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[ticket](https://github.com/zammad/zammad/labels/ticket)]
- Attachments sent by Zammad not shown in Outlook [3529](https://github.com/zammad/zammad/issues/3529) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- First response doesn't get solved after answering and state change to pending reminder [3551](https://github.com/zammad/zammad/issues/3551) [[bug](https://github.com/zammad/zammad/labels/bug)] [[escalation logic](https://github.com/zammad/zammad/labels/escalation logic)] [[ticket](https://github.com/zammad/zammad/labels/ticket)]
- Pressing "Cancel" when creating a new ticket or separating an existing ticket doesn't close tab [2669](https://github.com/zammad/zammad/issues/2669) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[bug](https://github.com/zammad/zammad/labels/bug)]
- Don't display profile link if user has no user_preferences.* permissions at all [3546](https://github.com/zammad/zammad/issues/3546) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- No Error Message on Failed Uploads [2383](https://github.com/zammad/zammad/issues/2383) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[bug](https://github.com/zammad/zammad/labels/bug)] [[frontend / JS app](https://github.com/zammad/zammad/labels/frontend / JS app)]
- CTI Log performance bad because of reformatting of the phone number [3550](https://github.com/zammad/zammad/issues/3550) [[CTI](https://github.com/zammad/zammad/labels/CTI)] [[bug](https://github.com/zammad/zammad/labels/bug)] [[integration](https://github.com/zammad/zammad/labels/integration)] [[performance](https://github.com/zammad/zammad/labels/performance)]
- S/SMIME: Intermediate-CA verification fails [3397](https://github.com/zammad/zammad/issues/3397) [[question](https://github.com/zammad/zammad/labels/question)]
- Status code 500 when trying to sort by groups in text module management [3494](https://github.com/zammad/zammad/issues/3494) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[bug](https://github.com/zammad/zammad/labels/bug)] [[macros](https://github.com/zammad/zammad/labels/macros)] [[text modules](https://github.com/zammad/zammad/labels/text modules)]
- Selecting Textmodules, Knowledge Base Articles and the Mentions Feature are not working for mobile devices on Zammad 4.0 [3495](https://github.com/zammad/zammad/issues/3495) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[ticket](https://github.com/zammad/zammad/labels/ticket)]
- Can't add (or run) DataPrivacyTask if the to remove user has too many ticket relations [3548](https://github.com/zammad/zammad/issues/3548) [[bug](https://github.com/zammad/zammad/labels/bug)] [[data privacy](https://github.com/zammad/zammad/labels/data privacy)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Wrong Variable-Reference for Tags (Trigger, Scheduler) [2769](https://github.com/zammad/zammad/issues/2769) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[trigger](https://github.com/zammad/zammad/labels/trigger)]
- Broken UI - Create Reporting profile [3499](https://github.com/zammad/zammad/issues/3499) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[regression](https://github.com/zammad/zammad/labels/regression)]
- Ticket selector for first_response_escalation_at, update_escalation_at, close_escalation_at missing [3547](https://github.com/zammad/zammad/issues/3547) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[trigger](https://github.com/zammad/zammad/labels/trigger)]
- new _plugin dir introduces auth:login events which will never get triggered [3508](https://github.com/zammad/zammad/issues/3508) [[bug](https://github.com/zammad/zammad/labels/bug)] [[core](https://github.com/zammad/zammad/labels/core)]
- Translate link text of link template in organization sidebar in ticket zoom [3543](https://github.com/zammad/zammad/issues/3543) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Ensure Google Calendars are fetched via `HTTPS` [3545](https://github.com/zammad/zammad/issues/3545) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Opening user edit dialog with `admin.user`  causes WebApp freeze for 10-20 sec. with 100+ roles [3541](https://github.com/zammad/zammad/issues/3541) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[bug](https://github.com/zammad/zammad/labels/bug)] [[performance](https://github.com/zammad/zammad/labels/performance)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- POST /api/v1/users/avatar with empty input -> undefined method `substr' for nil:NilClass [3492](https://github.com/zammad/zammad/issues/3492) [[bug](https://github.com/zammad/zammad/labels/bug)]
- prevent "CSRF token verification failed!" error [3531](https://github.com/zammad/zammad/pull/3531)
- Escalation overview and all escalation related triggers/schedulers broken in Zammad 4.0 [3523](https://github.com/zammad/zammad/issues/3523) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[regression](https://github.com/zammad/zammad/labels/regression)]
- Customer overview doesn't load on change [3479](https://github.com/zammad/zammad/issues/3479) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[bug](https://github.com/zammad/zammad/labels/bug)] [[overviews](https://github.com/zammad/zammad/labels/overviews)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Outgoing emails with tables have borders (do not contain design elements in email reset css) [3506](https://github.com/zammad/zammad/issues/3506) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[bug](https://github.com/zammad/zammad/labels/bug)]
- Google and Microsoft 365 are missing filter & signature page content [3522](https://github.com/zammad/zammad/issues/3522) [[bug](https://github.com/zammad/zammad/labels/bug)] [[channel](https://github.com/zammad/zammad/labels/channel)] [[frontend / JS app](https://github.com/zammad/zammad/labels/frontend / JS app)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Unable to verify S/MIME mail signature signed with certificate chain [3517](https://github.com/zammad/zammad/issues/3517) [[bug](https://github.com/zammad/zammad/labels/bug)] [[mail processing](https://github.com/zammad/zammad/labels/mail processing)]
- Make session TTL configurable [3520](https://github.com/zammad/zammad/issues/3520) [[feature backlog](https://github.com/zammad/zammad/labels/feature backlog)]
- local gitlab without https is only partially supported [3512](https://github.com/zammad/zammad/issues/3512) [[bug](https://github.com/zammad/zammad/labels/bug)] [[integration](https://github.com/zammad/zammad/labels/integration)]
- Admin sidebar scrolls up on click on translations menu [3445](https://github.com/zammad/zammad/issues/3445) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[admin area](https://github.com/zammad/zammad/labels/admin area)] [[bug](https://github.com/zammad/zammad/labels/bug)]
- Caller Log: Incoming calls move tabs out of Browser context [3444](https://github.com/zammad/zammad/issues/3444) [[CTI](https://github.com/zammad/zammad/labels/CTI)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- KB Edit / Save entries results in JS errors and unsaved articles [3486](https://github.com/zammad/zammad/issues/3486) [[bug](https://github.com/zammad/zammad/labels/bug)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge base)]
- Full quote shows "<agent> wrote:" instead of "<customer> wrote" when agent toggled article visibility [2629](https://github.com/zammad/zammad/issues/2629) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[ticket](https://github.com/zammad/zammad/labels/ticket)]
- Error 500:{"error":"undefined method `+' for nil:NilClass"} - Creating Overview [3490](https://github.com/zammad/zammad/issues/3490) [[bug](https://github.com/zammad/zammad/labels/bug)] [[overviews](https://github.com/zammad/zammad/labels/overviews)]
- Not authorized error using Im X-On-Behalf-Of [3468](https://github.com/zammad/zammad/issues/3468) [[API](https://github.com/zammad/zammad/labels/API)] [[authentication](https://github.com/zammad/zammad/labels/authentication)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[ticket](https://github.com/zammad/zammad/labels/ticket)]
- Invalid `null` value for user's last name [3488](https://github.com/zammad/zammad/issues/3488) [[admin area](https://github.com/zammad/zammad/labels/admin area)] [[bug](https://github.com/zammad/zammad/labels/bug)] [[data privacy](https://github.com/zammad/zammad/labels/data privacy)]
- mention in email body breaks email parsing [3489](https://github.com/zammad/zammad/issues/3489) [[bug](https://github.com/zammad/zammad/labels/bug)] [[mail processing](https://github.com/zammad/zammad/labels/mail processing)] [[ticket](https://github.com/zammad/zammad/labels/ticket)]
- `read` permission is not enough to display subscribed tickets in overviews [3482](https://github.com/zammad/zammad/issues/3482) [[bug](https://github.com/zammad/zammad/labels/bug)] [[overviews](https://github.com/zammad/zammad/labels/overviews)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Macros are not displayed within the Mobile View [3473](https://github.com/zammad/zammad/issues/3473) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- UX problem with scheduler and postmaster condition filter is user selection is used [3480](https://github.com/zammad/zammad/issues/3480) [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[bug](https://github.com/zammad/zammad/labels/bug)]
- Mention does not notify users without full permission on group [3471](https://github.com/zammad/zammad/issues/3471) [[bug](https://github.com/zammad/zammad/labels/bug)] [[notification](https://github.com/zammad/zammad/labels/notification)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)]
- Mentions migration fails because of unexpected User notification_config matrix state. [3472](https://github.com/zammad/zammad/issues/3472) [[bug](https://github.com/zammad/zammad/labels/bug)] [[update](https://github.com/zammad/zammad/labels/update)]
- Invalid elasticsearch(-oss) alternative dependency format breaks package installation/update for RPM based installations. [3470](https://github.com/zammad/zammad/issues/3470) [[bug](https://github.com/zammad/zammad/labels/bug)] [[update](https://github.com/zammad/zammad/labels/update)]
- Startup fails with "Circular dependency detected while autoloading constant Tag::WritesToTicketHistory (RuntimeError)" [3469](https://github.com/zammad/zammad/issues/3469) [[blocker](https://github.com/zammad/zammad/labels/blocker)] [[bug](https://github.com/zammad/zammad/labels/bug)]